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Terasu Riviera Maya Hotel & Spa Luxury Edition, en Xcaret

4.0 star property
Travelers find a peaceful garden retreat at this boutique hotel where they can unwind by the pool and wake up to complimentary breakfast

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Photo gallery for Terasu Riviera Maya Hotel & Spa Luxury Edition, en Xcaret

A poolside area with a large pool, outdoor seating, and a multi-story building with balconies. - Terasu Riviera Maya Hotel & Spa Luxury Edition, en Xcaret (Playa del Carmen)
Property video
Premium bedding, down comforters, minibar, in-room safe - Terasu Riviera Maya Hotel & Spa Luxury Edition, en Xcaret (Playa del Carmen)
Terrace/patio - Terasu Riviera Maya Hotel & Spa Luxury Edition, en Xcaret (Playa del Carmen)
A thatched-roof structure surrounded by lush greenery and a curved pathway. - Terasu Riviera Maya Hotel & Spa Luxury Edition, en Xcaret (Playa del Carmen)
Terasu Riviera Maya Hotel & Spa offers an upscale experience near Río Secreto and Xplor Theme Park. Guests can book a massage, enjoy free continental breakfast with garden views, cool off in the outdoor pool, and stay connected with in-room WiFi.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Elite Room, 1 Queen Bed, Balcony, Tower

Premium bedding, down comforters, minibar, in-room safe

Elite Room, 1 Queen Bed, Balcony, Tower

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Elite Room, 1 King Bed, Balcony, Tower

Premium bedding, down comforters, minibar, in-room safe

Elite Room, 1 King Bed, Balcony, Tower

  • Garden view
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, Balcony

Deluxe Room, 1 King Bed, Balcony | Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 1 King Bed, Balcony

8.4 out of 10
Very good
(7 reviews)
  • Garden view
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Design Suite, 1 Queen Bed with Sofa bed, Balcony, Garden View

Design Suite, 1 Queen Bed with Sofa bed, Balcony, Garden View | Premium bedding, down comforters, minibar, in-room safe

Design Suite, 1 Queen Bed with Sofa bed, Balcony, Garden View

10.0 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 62 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Superior Suite, 1 King Bed with Sofa bed, Balcony

A bedroom with a large bed, two bedside tables, a round mirror, and two wall-mounted lamps.

Superior Suite, 1 King Bed with Sofa bed, Balcony

9.6 out of 10
Exceptional
(4 reviews)
  • Garden view
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

About the neighborhood

Located in Playa del Carmen, Terasu Riviera Maya Hotel & Spa Luxury Edition, en Xcaret is near theme parks and near a boardwalk/promenade. Xplor Theme Park and Ferry to Cozumel are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Xenses Park and Xcaret Eco Theme Park. Río Secreto and Centro Maya Shopping Center are two other places to visit that come recommended. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails. Visit our Playa del Carmen travel guide
Map
Km 283 access 1 Xcaret Fracc 1, lote 13, Rancho Viejo Xcaret, Playa del Carmen, QROO, 77720

What's nearby

  • Xcaret Eco Theme Park
    Xcaret Eco Theme Park
    16 min walk - 0.9 miles
  • Xenses Park
    6 min walk - 0.4 miles
  • Río Secreto
    13 min walk - 0.7 miles
  • Xplor Theme Park
    14 min walk - 0.8 miles
  • Cenote Santa Cruz
    4 min drive - 1.3 miles

Getting around

  • Cancun Intl. Airport (CUN)
    51 min drive

Restaurants

  • El Xentral
    6 min drive
  • Occidental Vacation Club First Club Lounge at Grand Xcaret
    6 min drive
  • The Buffete
    19 min walk
  • Mercado de la Merced
    7 min drive
  • Arriba Baja
    5 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 10:30 AM for a fee: MXN 180 to 250 for adults and MXN 180 to 250 for children
  • A restaurant
  • Coffee and tea in common areas
  • Hosted evening meal available daily for a fee

Things to do

  • Free bicycle rentals
  • Outdoor pool
  • Yoga classes

Family friendly

  • In-room microwave
  • Outdoor pool

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop

Outdoors

  • Beach towels
  • Garden
  • Outdoor furniture

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Smooth flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Designated smoking areas
  • Mosquito nets
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 52-inch smart TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Espresso maker
  • Microwave
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 6:00 AM - 10:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 180 to 250 for adults, and MXN 180 to 250 for children
  • Airport shuttle fee: MXN 2300 per vehicle (roundtrip, maximum occupancy 4)
  • Airport shuttle fee per child: MXN 2300 (roundtrip), (up to 17 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Does Terasu Riviera Maya Hotel & Spa Luxury Edition, en Xcaret have a pool?

Yes, this property has an outdoor pool.

Is Terasu Riviera Maya Hotel & Spa Luxury Edition, en Xcaret pet-friendly?

No, pets are not allowed at this property.

How much is parking?

There is free parking nearby.

What time is check-in at Terasu Riviera Maya Hotel & Spa Luxury Edition, en Xcaret?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Terasu Riviera Maya Hotel & Spa Luxury Edition, en Xcaret?

Check-out is at noon.

Does Terasu Riviera Maya Hotel & Spa Luxury Edition, en Xcaret provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 2300 per vehicle applies.

Where is Terasu Riviera Maya Hotel & Spa Luxury Edition, en Xcaret located?

Situated near a boardwalk/promenade, this boutique hotel is within a 15-minute walk of Xenses Park and Xplor Theme Park. Xcaret Eco Theme Park and Río Secreto are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Terasu Riviera Maya Hotel & Spa Luxury Edition, en Xcaret Reviews

9.4

Exceptional

9.6

Cleanliness

9.2

Amenities

9.8

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 170 out of 210 reviews
Rating 8 - Good. 22 out of 210 reviews
Rating 6 - Okay. 10 out of 210 reviews
Rating 4 - Poor. 4 out of 210 reviews
Rating 2 - Terrible. 4 out of 210 reviews

Reviews

Verified

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff, beautiful property away from noisy crowds but conveniently centralized. Delicious breakfast is included and made to order.
Stayed 6 nights in May 2026
Verified

10/10 Excellent

Nyea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I honestly loved everything about this place. The staff was so nice and so accommodating. The rooms were clean, the as
Stayed 4 nights in May 2026
Verified

10/10 Excellent

Treena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Feenando and Rocio are amazing as well as all the hotel staff. This is a hidden gem near Xcaret parks. Luxurious and personal service. We spent a week with 3 children and will be returning soon! Quiet and Peaceful!
Stayed 7 nights in May 2026
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Terasu Riviera Maya was truly wonderful. The hotel’s secluded location provided a peaceful and private atmosphere, allowing us to fully relax and unwind. At the same time, its convenient proximity to the Xcaret parks made it easy to enjoy the parks and all they have to offer. Fernando and Rocio were exceptional hosts—warm, attentive, and welcoming throughout our stay. We thoroughly enjoyed our experience and would gladly recommend Terasu Riviera Maya to others.
Stayed 4 nights in May 2026
Verified

10/10 Excellent

Carlos A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful jungle hotel! Fernando is an excellent host along with attentive staff members. Food is excellent and location is easy to get to. The rooms are comfortable and detailed with perfect lighting. The living room and bedroom each has its own mini split AC. Bar on site as well. Very clean and safe! True gem to get away from it all.
Stayed 4 nights in Jun 2026
Verified

10/10 Excellent

Eleanor Buganan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free breakfast, convenient location and w/i walking distance to theme parks, and top notch service especially by Fernando! If in the area again, will plan to stay here. Highly recommend!
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Andres

Liked: Cleanliness, amenities, property conditions & facilities
Second time here and I love it even more every time, the staff is wonderful and accommodations are great too. Fully recommend staying here.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Alcario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is incredible, the hotel is very peaceful and the monkeys were the highlight of our trip!
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Leonardo

Liked: Cleanliness, staff & service, amenities
Beautiful place with a ‘relax’ feel and super nice staff. Great interaction with the monkeys in the morning. Clean rooms and very comfy bed.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Kewen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is clean, staff very nice and friendly, excellent stay, food very good, satisfied
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Valeria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best part is the staff. They’re kind and help with anything you need. The breakfast is great and the rooms are super clean. It’s a beautiful setting overall and down the street from a great bakery/café for lunch. Highly recommend!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Rochelle

Liked: Cleanliness, staff & service, property conditions & facilities
An incredible value. An amazing retreat into the jungle after a day of exploring. See monkeys in the morning, have a relaxing massage on the rooftop while an iguana keeps you company. The staff is there for whatever you may need. Pool is cold and refreshing. The rooms are so clean and nice! Great great value for the very reasonable price. Will be recommending to friends!
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Efrain

Liked: Cleanliness, staff & service, property conditions & facilities
Staffa was great Fernando helped me in every aspect very please with his service and also the people handling the small restaurant where nice and had good food They did had a issue with the lights where they would go off and on at night that was the only bad thing
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful. The atmosphere very well taken care of. And the staff were so so nice. Couldn’t be better. Follow the directions they sent you in WhatsApp to find the place. It could be a little tricky to find.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Gregg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a great vibe!! Staff were great and we found the relaxing few days we were looking for Thank you
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Liliana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So close to Xcaret hotels and parks, quiet and peaceful place, friendly staff GREAT service and very attentive personnel
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
The staff went above and beyond to assist with transportation and parks located nearby the staff walked with us to and from the parks to ensure we were safe.
On our way to XPLOR with the staff.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fresh, beautiful view. Can use some variety tho
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Chuyi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff, I love to stay here again for vacation
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Brianna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice people I recommend this place 💯
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is small and comfortable. The food was great and so was the staff. This is a relaxing and quiet resort.
Stayed 7 nights in Mar 2025
Verified

8/10 Good

CHRISITNA

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is very nice and the room was clean every day.
Stayed 7 nights in Jan 2025
Verified

8/10 Good

Yansong

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staffs and the location is so close to Xcaret parks. They serve great breakfast. Monkeys are lovely and easy to see in the morning.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a retreat in the jungle. A place that embraces its natural surroundings yet providing first class comfort. It is located within Xenses so make sure to follow directions given by the hotel staff. Gps does not work well for shuttle or taxi drivers so give them directions directly from the hotel. Fernando was the best concierge/ hotel host we have ever had! They go above and beyond to make your stay and trip are the best. All the staff were phenomenal! Breakfast is included which had made to order eggs/omelets and fresh fruit with a croissant. We opted to get dinner delivered to the room and it was a great value for the portion size and tasted amazing! Our room had a kitchenette which was a nice surprise- microwave and fridge just no stove; it would be great for those who wanted to stay awhile. Our room also had a front porch with a couch and hammock- such a nice hangout spot. It is located very close to Xcaret and The staff walked us to the free shuttle service which was less than a 5 minute walk. We will definitely come back here again.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, amenities
Amazing!! Rooms were clean, modern, and super comfy. The shower had a rainfall shower head and the water was nice and hot. But most of all, the staff were spectacular! We were greeted immediately and helped with our luggage and even better…. Fanny at reception allowed us to feed bananas to the wild monkeys around the property! Which if you’ve only seen monkeys in a zoo you will understand how special that experience would be. Definitely would stay again!
Stayed 2 nights in Oct 2025