Does Toh House Luxury by Boutique Apartments MX have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM–9:30 PM.

Is Toh House Luxury by Boutique Apartments MX pet-friendly?

No, pets are not allowed at this property.

How much is parking at Toh House Luxury by Boutique Apartments MX?

Self parking is free at this property.

What time is check-in at Toh House Luxury by Boutique Apartments MX?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Where is Toh House Luxury by Boutique Apartments MX located?

Located in Downtown Playa del Carmen, this apartment building is within a 15-minute walk of Mario Villanueva Stadium Madrid, Playa del Carmen Main Beach, and Quinta Avenida. Mamitas Beach and Nuestra Senora del Carmen Catholic Church are also within 1 mi (2 km).

About the neighborhood

Located in Downtown Playa del Carmen, a neighborhood in Playa del Carmen, Toh House Luxury by Boutique Apartments MX is in the entertainment district. Playa del Carmen Maritime Terminal and Playacar Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Playa del Carmen Main Beach and Mamitas Beach. Xcaret Eco Theme Park and Xplor Theme Park are not to be missed.

Visit our Playa del Carmen travel guide

View more Apartments in Playa del Carmen

8/10 Good

Yadira

Aug 21, 2025

Liked: Cleanliness, property conditions & facilities

You House Luxury Apts. were good for the price. Is conviniebtly located in the middle of grocery, convenience stores , plenty of food stands nearby within walking dirance. The apts aren’t too far away from 5a Ave. we enjoyed our stay, just! If you need a place to stay at in Playa this will be a good choice!

Stayed 7 nights in Aug 2025

10/10 Excellent

Andrew Wood

Apr 6, 2025

Liked: Cleanliness, amenities, property conditions & facilities, communication

I liked the neighborhood. I felt safe and quiet.

Stayed 5 nights in Mar 2025

2/10 Terrible

Vip

Jun 18, 2025

Disliked: Cleanliness, amenities, property conditions & facilities, communication

Horrible service

Stayed 5 nights in Jun 2025

10/10 Excellent

Benjamin

Oct 2, 2024

Liked: Cleanliness, room comfort

Excellent place

Really amzing place very clean my family loved it definitely a place to stay next time we go.

Stayed 1 night in Sep 2024

8/10 Good

Kayne

May 15, 2025

Liked: Cleanliness, amenities, communication

Worked for me. No complaints.

Stayed 5 nights in May 2025

10/10 Excellent

Hilda

May 11, 2025

Liked: Cleanliness, amenities, property conditions & facilities, communication

The apartment is very comfortable, close to 5th avenue, it’s also fresh and it has an elevator which comes very helpful when bringing your luggage. I would improve that to fumigate cause the mosquitoes come inside easily when opening the windows.

Stayed 1 night in Jun 2024

8/10 Good

Margarita

Sep 2, 2024

Liked: Cleanliness, amenities, property conditions & facilities, communication

Great location

Stayed 15 nights in Aug 2024

8/10 Good

Vladica

Feb 25, 2025

Liked: Cleanliness, amenities, property conditions & facilities

High recommendations, some small non important issues with apartment inventories. Safe and great location.

Stayed 21 nights in Feb 2025

10/10 Excellent

Elizabeth

Jul 7, 2024

Liked: Cleanliness, amenities, property conditions & facilities

Great place

Stayed 3 nights in Jul 2024

6/10 Okay

Giovanni

Mar 8, 2025

Liked: Cleanliness, property conditions & facilities, communication

The suits are very nice and clean . Not suitable for long term stays . Very poor equipped kitchen . Stayed for three weeks and rooftop pool had only one lounger . Location was excellent and staff also is excellent. One towel per guest per week .

Stayed 21 nights in Feb 2025

10/10 Excellent

Katherine

Jul 23, 2024

Liked: Cleanliness, amenities, property conditions & facilities, communication

Fue muy agradable hospedarnos con ustedes,excelente ubicación,muy limpi el departamento.

Stayed 5 nights in Jul 2024

2/10 Terrible

Maria Molero

Apr 4, 2025

Disliked: Cleanliness, amenities, property conditions & facilities, communication

Dirty and full of mold. I didn't want my family and I to get sick. We left and booked another property. The property didn't want to pay us back the money we paid. Please don't believe the reviews are false.

Stayed 3 nights in Mar 2025

10/10 Excellent

Laura

Apr 3, 2024

Liked: Cleanliness, property conditions & facilities, communication

Very comfortable beds, enough space between rooms to have privacy between our parties

Stayed 3 nights in Mar 2024

10/10 Excellent

Eory

Aug 14, 2024

Liked: Cleanliness, amenities, property conditions & facilities, communication

Very good.

Stayed 3 nights in Jul 2024

10/10 Excellent

Eory

Aug 6, 2024

Liked: Cleanliness, amenities, property conditions & facilities, communication

Area was very nice and clean. We had the penthouse for a family of 4. Worth all the money. When you want a rest day you can just go to the 6 floor and chill. But a very very good place to stay.

Stayed 1 night in Aug 2024

6/10 Okay

Margarita

Jan 5, 2025

Liked: Cleanliness, property conditions & facilities

Disliked: Communication

The delay on sending the code for the room and no internet at all. We could not watch tv the whole week.

Stayed 6 nights in Dec 2024

6/10 Okay

Gu

Mar 19, 2025

Liked: Cleanliness, property conditions & facilities

Disliked: Amenities

The apartment itself is not bad. Good location. Plenty of grocery stores and the beach is a short walk away. So is fifth avenue, the Shopping district. It is self check-in, But I didn't receive any instruction Until I got there and called them. The amenities are severly lacking. Barely any utensils and pots and pans for cooking. Not enough hangera Or towels. No beach towels. No place to do laundry and nowhere to hang laundry Either. The pool is not cleaned regularly. And there are only two chairs by the pool. Overall, the property needs better maintenance. If you are looking for a more luxury stay or a longer term stay (more Than a couple nights), I would not recommend staying here.

Stayed 4 nights in Mar 2025

4/10 Poor

Paul

Feb 22, 2025

Disliked: Cleanliness, amenities, property conditions & facilities, communication

The unit we stayed in needed some cleaning. The windows were filthy, the baseboards in the bathrooms needed a good scrubbing and our towels were very stained. We did not have a coffee maker and the kettle was broken. The pool was full of leaves and there was green algae on the walls of the pool. The bar b q was unusable. Two of The lounge chairs on the roof top were broken. We voiced our concerns and no one reached out to us to address them. Unfortunately I will not return to this property nor will I recommend it.

Stayed 10 nights in Feb 2025

10/10 Excellent

Marco

Jul 18, 2024

Liked: Cleanliness, amenities, property conditions & facilities, communication

We had to reserve last minute stay, due to cancellation of our flight because of hurricane , the penthouse was beautiful, spacious and modern, we felt safe and Mary the property keeper was so helpful and caring, we had a bit of water leaking because of the storm for hurricane Beryl and she cleaned everything , again it was a hurricane cat 3! So it was minimum obvious. We felt safe and we will definitely stay there from now on, we didn’t mind walking few blocks to the beach or to the quinta avenida. We moved from a resort on the beach to this property and stayed 3 days and we loved it.

Stayed 3 nights in Jul 2024

6/10 Okay

Samir

Aug 29, 2024

Liked: Communication

El lugar es bueno , la ubicación muy buena a 4 cuadras de la playa , sin embargo , las construcciones de los alrededores no dejaban dormir, la gente de limpieza y trabajo inicia a las 6 o 7 am lo cual estuvo despertándome todo el tiempo de mi estancia , estuve en el PH , sin embargo, carecía de comodidad, desde una cafetera hasta utensilios de limpieza, higiene y agua que por el precio debería de haber disponible, creo que mejorará con el tiempo

Stayed 4 nights in Aug 2024

8/10 Good

Travis

Jan 4, 2024

Liked: Cleanliness, property conditions & facilities, communication

Paper interior walls so you hear everything and vise versa. We stayed in main floor. You don't know what suite you are booking when you make a reservation , as we would prefer upper floor with balcony . Rooftop was excellent. overall good but pricey for what you get

Stayed 4 nights in Dec 2023

6/10 Okay

Sima

Feb 16, 2024

Liked: Cleanliness

This hotel/STR in PDC had a strict cancellation policy, which was disappointing as I was unable to cancel hours after booking. Additionally, the location was quite far from the hotel/restaurant zone, making it feel a bit dead and uneventful. While the apartment itself was nice, it lacked the essential amenities (such as coffee & cooking stuff) that would have made it feel like a home away from home.

Stayed 3 nights in Feb 2024

6/10 Okay

George

Mar 5, 2025

Liked: Cleanliness

Disliked: Room comfort

Better cheaper options available

1. Communications regarding checking came after 3 pm on day of checking in. Correspondence during day of check in was not answered. 2.WIFI was weak and unresponsive at times. Attempts with whoever I was communicating with were unsuccessful. 3. Pool area was not user friendly, only three lounge chairs and all three were broken. Pool deck has potential to be outstanding spot but the lack of chairs and umbrellas make it undesirable. 4. Sewer gas small in bathroom. 5.TV in bedroom should be in living area so you can sit and watch. 6. Location is good, walking distance to most amenities. 5. Kitchen amenities not suitable for long term stay. 6. Two towels suppled, nothing for pool or beach. 7. Window in unit all frosted over, felt like living in a dungeon. 8.One roll of toilet paper supplied. I have stayed in better units in PDC, I would not stay here again.

Stayed 5 nights in Feb 2025

6/10 Okay

RAMON

May 12, 2024

Liked: Cleanliness, amenities, communication

No front desk assistance and the elevator was out for the entire week we were there. Imagine having to go up and down 4 flights of stairs for the entire week. Had a hard time checking in the first but eventually we were given the information to do so.

Stayed 7 nights in May 2024

4/10 Poor

LUCIE

Feb 1, 2024

Liked: Property conditions & facilities

Pros: The accommodation is new, nice and walkable. The pool is good. The parking is empty and available. CONS: Very loud. Some construction going on during day time and loud neighbours at night. Difficulties with lock on my door and had to wait for an agent to come and open the door for me. Internet is not working at all areas of the condo but it probably depends if you get an apartment with WiFi router. I wouldn’t stay again but location is good.

Stayed 4 nights in Jan 2024

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