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Suites Cielo y Mar

2.5 star property
Hotel with free breakfast, a quick walk to Playa 88

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Photo gallery for Suites Cielo y Mar

Terrace/patio
43-inch Smart TV with digital channels, TV, Netflix
Senior Suite, 1 King Bed, Sea View | In-room safe, blackout drapes, iron/ironing board, free WiFi
In-room safe, blackout drapes, iron/ironing board, free WiFi
View from property

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Housekeeping
  • Breakfast included
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Suite, 2 Queen Beds, Garden View

In-room safe, blackout drapes, iron/ironing board, free WiFi

Suite, 2 Queen Beds, Garden View

Highlights

Air conditioning
Refrigerator
Smart TV
Separate bedroom
Ceiling fan
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Senior Suite, 1 King Bed, Sea View

Senior Suite, 1 King Bed, Sea View | In-room safe, blackout drapes, iron/ironing board, free WiFi

Senior Suite, 1 King Bed, Sea View

Highlights

Air conditioning
Refrigerator
Smart TV
Separate bedroom
Ceiling fan
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Sea view
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Sea View

Suite, 1 Queen Bed, Sea View | In-room safe, blackout drapes, iron/ironing board, free WiFi

Suite, 1 Queen Bed, Sea View

Highlights

Air conditioning
Refrigerator
Smart TV
Separate bedroom
Ceiling fan
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Partial ocean view
  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds, Sea View

Suite, 2 Queen Beds, Sea View | In-room safe, blackout drapes, iron/ironing board, free WiFi

Suite, 2 Queen Beds, Sea View

Highlights

Air conditioning
Refrigerator
Smart TV
Separate bedroom
Ceiling fan
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Ocean view
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Sea View

Suite, 1 King Bed, Sea View | In-room safe, blackout drapes, iron/ironing board, free WiFi

Suite, 1 King Bed, Sea View

Highlights

Air conditioning
Refrigerator
Smart TV
Separate bedroom
Ceiling fan
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Partial ocean view
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Garden View

In-room safe, blackout drapes, iron/ironing board, free WiFi

Suite, 1 Queen Bed, Garden View

Highlights

Air conditioning
Refrigerator
Smart TV
Separate bedroom
Ceiling fan
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
5a Avenida Esquina, Calle 80, Col. Luis Donaldo Colosio, Playa del Carmen, QROO, 77728

What's nearby

  • Playa 88 - 6 min walk - 0.4 miles
  • Mamitas Beach - 16 min walk - 0.9 miles
  • Quinta Avenida - 20 min walk - 1.1 miles
  • Playa del Carmen Maritime Terminal - 5 min drive - 2.6 miles
  • Playa del Carmen Main Beach - 7 min drive - 1.2 miles

Getting around

  • Cancun Intl. Airport (CUN) - 48 min drive

Restaurants

  • ‪Naos - ‬15 min walk
  • ‪Illy Cafe - ‬15 min walk
  • ‪Hadar - ‬16 min walk
  • ‪Crisol - ‬8 min walk
  • ‪Capella - ‬15 min walk

About this property

Suites Cielo y Mar

Hotel near Mamitas Beach
Located close to Playa 88 and Playa del Carmen Main Beach, Suites Cielo y Mar provides free continental breakfast, a rooftop terrace, and a garden. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • A roundtrip airport shuttle (surcharge), express check-out, and express check-in
  • Tour/ticket assistance, an elevator, and smoke-free premises
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms at Suites Cielo y Mar boast comforts such as air conditioning, in addition to amenities like free WiFi and safes.
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • 43-inch Smart TVs with Netflix and digital channels
  • Refrigerators, microwaves, and cookware/dishes/utensils

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Onsite parking available only on request
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:00 AM

Things to do

  • Bicycles

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (40 inch wide door)
  • Low-height bed (20 inches high)
  • Low-height counter and sink
  • Low-height door lock
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (40 inches high)

More

  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 43-inch smart TV with digital channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Early check-in fee: USD 15
Contactless check-in available
Late check-in fee: USD 15 for check-in between 10:30 PM and 1:00 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 15
Express check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 9:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in fee: USD 15 (subject to availability)
  • Late check-in fee: USD 15 for check-in between 10:30 PM and 1:00 AM
  • Late check-out fee: USD 15 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Pool access available from 8:00 AM to 8:00 PM
No pets and no service animals are allowed at this property

Property is also known as

Suites Cielo y Mar Hotel Playa del Carmen
Suites Cielo y Mar Hotel
Suites Cielo y Mar Playa del Carmen
Suites Cielo y Mar Hotel
Suites Cielo y Mar Solo Adultos
Suites Cielo y Mar Playa del Carmen
Suites Cielo y Mar Hotel Playa del Carmen

Frequently asked questions

Is Suites Cielo y Mar pet-friendly?

No, pets are not allowed at this property.

How much is parking at Suites Cielo y Mar?

Limited spots are available.

What time is check-in at Suites Cielo y Mar?

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM. Early check-in is available for a fee of USD 15 (subject to availability). Late check-in is available from 10:30 PM– 1:00 AM for a fee of USD 15.

What time is check-out at Suites Cielo y Mar?

Check-out is at 11 AM. Late check-out is available for USD 15 (subject to availability).

Does Suites Cielo y Mar provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Suites Cielo y Mar located?

Located in Luis Donaldo Colosio, this hotel is within 1 mi (2 km) of Playa 88, Mamitas Beach, and Quinta Avenida. Playa del Carmen Main Beach and Playa del Carmen Maritime Terminal are also within 3 mi (5 km).

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Suites Cielo y Mar Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 159 out of 216 reviews
Rating 8 - Good. 47 out of 216 reviews
Rating 6 - Okay. 1 out of 216 reviews
Rating 4 - Poor. 5 out of 216 reviews
Rating 2 - Terrible. 4 out of 216 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mariya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful clean rooms, comfortable bedding quiet neighborhood close to the beach basic breakfast very limited parking, but street parking was safe
Stayed 2 nights in Feb 2025

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite location, near to public beach and short walk to town.
Stayed 2 nights in Feb 2025

10/10 Excellent

carrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location, comfortable bed, lovely breeze, beautiful garden area, free breakfast, free gated parking. This was our second stay here and we would stay again!
Stayed 2 nights in Feb 2025

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place clean and comfortable.
Stayed 5 nights in Dec 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful view from the balcony. small, clean hotel. close to the beach. wifi could be better.
Stayed 1 night in Feb 2025

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When you first arrive you may be put off by the area because it’s not near the tourist spots but not to worry. The hotel is in the real neighborhood of playa with a relaxing quiet vibe and warm people You’ll love it!
Stayed 1 night in Jan 2025

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks we had a lovely stay again for the 3rd time and we come back! Gracias!
Stayed 5 nights in Dec 2024

10/10 Excellent

Scottie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, onsite secure parking and the most amazing view ever!
Stayed 2 nights in Sep 2024

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Impressed

The hotel is great. Beautiful pool with views!! Wonderful staff. Decent (very basic) continental breakfast. It's near enough to the ocean, so the humidity never leaves the air. 100% would recommend and will be returning!
Stayed 1 night in Dec 2024

10/10 Excellent

mindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved it! I have been to Playa 3x (expensive inclusive resort, aribnb, hotel, and this was far the best.
Stayed 5 nights in Oct 2024

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very comfortable stay at Suites Cielo y Mar. The locations is nice, only 5 min. walk to a quieter more local beach of Playa del Carmen. Yet at walking distance 20 min. from the busy center and bars and restaurants. Personnel very friendly and helpful. Thanks and we come back!
Stayed 4 nights in Dec 2024

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location and the staff and the amenities are excellent
Stayed 2 nights in Feb 2024

8/10 Good

David

Liked: Cleanliness
One night stand place, the management was nice so was the owner, never the less , the food options where limited
Stayed 1 night in Nov 2024

4/10 Poor

Philip

I would not recommend this hotel to anyone. The neighborhood is extremely inconvenient and there are no facilities and no restaurants and it is extremely difficult for taxis and Uber drivers to even find the hotel. once you arrive at the hotel, their system for entry is very confusing and complicated and does not work well. i’m a big believer in using technology, but their system is very poor.
Stayed 2 nights in Mar 2025

6/10 Okay

HO

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The ocean view is the best! Location is not so great. The breakfast was a joke
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente, superou as expectativas.
Stayed 4 nights in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place to be

Clean property close to the beach, friendly staff, onsite secure parking
Stayed 3 nights in Nov 2022

10/10 Excellent

Won hyoung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The price was exceptional for what you are getting. It is better exploring the area in play del Carmen and this place has made it easier with the location.
Stayed 3 nights in Feb 2024

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended!

We loved our brief, but very comfortable stay at Suites Cielo y Mar. It was so clean and the staff was very friendly. I wish we could have stayed longer. I would be happy to return!
Stayed 1 night in Feb 2024

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I have stayed a few times over the past few years. Very clean and nice. Staff is great. We will continue to return.
Stayed 4 nights in Nov 2023

8/10 Good

Alex Do

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very cute, clean, and safe hotel. For the price it was a great value. Breakfast was good. Service was good. It is a bit far away from the main drag.. we spent a lot of time walking. The area around this hotel isnt the best and the wall back after dinner can be not well lit. We felt that it wouldnt be very safe to walk to late at night. Our sleep quality here was not the greatest. The beds are uncomfortable and the pillows quite flat. There were also dogs barking all night and one night somebody from the hotel (staff maybe?) Was honking their car horn over and over in the courtyard. Overall a nice place to stay if you just need a cheap room and dont mind a bit of a walk to get to things. Pack earplugs.
Stayed 5 nights in Dec 2024

10/10 Excellent

Alondra

Liked: Cleanliness, staff & service, property conditions & facilities
They upgraded up to a better room at no cost. The suite they gave us had a double bathroom which came in handy after the beach. The hotel is a bit far from the food areas, but overall it’s a good location especially for the price. The staff is very friendly and were always so helpful.
Stayed 3 nights in Jun 2023

10/10 Excellent

Dayle

Liked: Staff & service, amenities, property conditions & facilities
We enjoyed the yard and roof top pool. We felt at home. A few mnutes walk to all our favorite beaches. A walk down 5th Ave gave us our exercise. We met guests from various parts of Europe and a few from North America. I would recommend a stay and will come back again.
Stayed 27 nights in Feb 2023

2/10 Terrible

Carlos

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Don't use this place, dirty and bad service. Beds are broken and old. Find another place.
Stayed 1 night in Mar 2023

10/10 Excellent

Rositsa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Suites Cielo y Mar was wonderful! We were on the 4th floor in a great huge apartment, with a sea view, a beautiful flower on the shelf and a large balcony and 2 bathrooms! Nevertheless there was a shortage of the staff in the moment of our stay, our room was cleaned every day. In addition, we were able to enjoy the top roof pool and to use the parking inside of the yard. Moreover, there is a really nice chill area just next to the cafeteria where every morning we were enjoying the breakfast which is not very rich, but you are not charged about it and there are fresh fruits, tea, coffee, bread cheese butter, toaster and so on.Something that I really enjoy is that the owners take an eye for almost every single detail, the plates in the cafeteria are from metal, but are very nice. You have also the possibility to take rent a bike from the place. Just in front of the Cielo y Mar is the main street,but you are in quite area. If you continue to the right you can reach the city center in 15-20 mins. walk. As a conclusion, we do recommend this place and encourage the owners to continue doing their job, because from our perspective this is the sustainable way of doing a good business at a competitive price! Best regarda Georgi and Rusalina.
Stayed 3 nights in Mar 2024