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Sole Suites

3.0 star property
Travelers can relax by the pool or head to nearby beaches, with helpful staff providing bike rentals and beach essentials for convenient exploration

Choose dates to view prices

Just a short distance from Playa del Carmen Main Beach, Sole Suites offers a peaceful retreat with an outdoor pool and comfy sun loungers. Enjoy terrace views, free in-room WiFi, and convenient bike rentals and beach towels.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Parking available
  • 24/7 front desk

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Two Bedroom Master Suite

Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

Two Bedroom Master Suite

8.8 out of 10
Excellent
(15 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Kitchenette
Full-sized refrigerator/freezer
Smart TV
Hypo-allergenic bedding
Ceiling fan
  • 127 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

View all photos for One Bedroom Suite

Full-size fridge, microwave, stovetop, blender

One Bedroom Suite

9.0 out of 10
Wonderful
(12 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Kitchenette
Full-sized refrigerator/freezer
Smart TV
Hypo-allergenic bedding
Ceiling fan
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Map
1ra Avenida Norte, Entre Calle 12 y 14, Playa del Carmen, QROO, 77710

What's nearby

  • Quinta Avenida - 1 min walk - 0.1 miles
  • Playa del Carmen Main Beach - 2 min walk - 0.1 miles
  • Quinta Alegría Shopping Mall - 2 min walk - 0.1 miles
  • Mamitas Beach - 5 min walk - 0.3 miles
  • Central Square - 6 min walk - 0.4 miles

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪Harry's Grill Prime Steakhouse & Raw Bar - ‬2 min walk
  • ‪Porfirio’s - ‬1 min walk
  • ‪Sala De Despecho - ‬1 min walk
  • ‪Sonora Grill PRIME - ‬1 min walk
  • ‪Calle 12 - ‬1 min walk

About this property

Sole Suites

Hotel near Quinta Avenida
Close to Playa del Carmen Main Beach and Playa del Carmen Maritime Terminal, Sole Suites provides amenities like a terrace. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool along with sun loungers
  • Free bicycle rentals, self parking (surcharge), and a front-desk safe
  • Beach towels, a porter/bellhop, and an elevator
  • A 24-hour front desk
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms at Sole Suites have comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like separate sitting areas and separate dining areas.
Other conveniences in all rooms include:
  • Showers and shampoo
  • 42-inch Smart TVs with satellite channels
  • Wardrobes/closets, separate sitting areas, and separate dining areas

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Covered self parking on site (MXN 250 per day)
  • Limited onsite parking
  • Onsite parking includes off-street options

Things to do

  • Free bicycle rentals
  • Outdoor pool

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Outdoor pool
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (once per stay)
  • Porter/bellhop

Outdoors

  • Beach towels
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with satellite channels

Food and drink

  • Blender
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Griddle
  • Kitchenette
  • Microwave
  • Paper towels
  • Separate dining area
  • Stovetop

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: MXN 600
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: MXN 600

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 600 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls and litter boxes are available

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: MXN 4000 per stay
  • A tax is imposed by the city: MXN 50.91 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: MXN 250 per day
  • Pet fee: MXN 600 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: MXN 600 (subject to availability)
  • Late check-out fee: MXN 600 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Property is also known as

Sole Suites Hotel
SOLE Suites by GuruHotel
SOLE Suites Quinta Avenida
Sole Suites Playa del Carmen
Sole Suites Hotel Playa del Carmen

Frequently asked questions

Does Sole Suites have a pool?

Yes, this property has an outdoor pool.

Is Sole Suites pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total). There's a fee of MXN 600 per pet, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is available for MXN 250 per day. Limited spots are available.

What time is check-in at Sole Suites?

Check-in start time: 3:00 PM; Check-in end time: anytime. Early check-in is available for a fee of MXN 600 (subject to availability).

What time is check-out at Sole Suites?

Check-out is at noon. Late check-out is available for MXN 600 (subject to availability).

Where is Sole Suites located?

Located in Downtown Playa del Carmen, this hotel is steps from Calle 12 and Quinta Avenida. Playa del Carmen Main Beach and Mamitas Beach are also within 10 minutes.

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Reviews

Sole Suites Reviews

8.2

Very Good

8.8

Cleanliness

7.8

Amenities

8.8

Staff & service

8.0

Eco-friendliness

8.0

Property conditions & facilities
Rating 10 - Excellent. 86 out of 189 reviews
Rating 8 - Good. 57 out of 189 reviews
Rating 6 - Okay. 29 out of 189 reviews
Rating 4 - Poor. 11 out of 189 reviews
Rating 2 - Terrible. 6 out of 189 reviews

Reviews

10/10 Excellent

Ivania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cool and nice place
Stayed 4 nights in Dec 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always stay here
Stayed 3 nights in Aug 2025

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really love the space and the size of the room. And the staff was amazing.
Stayed 3 nights in Aug 2025

10/10 Excellent

Karen

Liked: Staff & service, amenities, property conditions & facilities
It was nice. Close to everything. Shopping, dinner. Safe for families.
Stayed 5 nights in Jul 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location location location
Stayed 3 nights in Apr 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Great rooms and location
Stayed 7 nights in Jun 2024

4/10 Poor

Richard

Liked: Cleanliness

Sole Suites

First the positives : The 1 bedroom room had plenty of room, a view of the street, a balcony (with no chairs so useless), air-cons worked well, conveniently located near the main "5th" Ave restaurants, shops and bars. Now the negative : the bar half a block away BLASTED MUSIC every night until 3AM so any attempt at sleep was futile. In fairness, at check-in, I was offered either a room towards the back of the place which was smaller with no balcony but a bit quieter OR a larger room with a balcony (no chairs) but noisier. I chose the larger room thinking ear plugs would fix the loud music....NO SO!
Stayed 7 nights in Sep 2025

6/10 Okay

Lourdes

Disliked: Amenities, property conditions & facilities
There was old food in the refrigerator, when we got there at the glass, sliding doors were open, therefore, mosquitoes were in the apartment
Stayed 1 night in Jun 2025

10/10 Excellent

martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Two bedrooms and bathrooms and kitchen. Excellent place to stay
Stayed 8 nights in Nov 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The employees were excellent and location was great in regards to shops and restaurants and beaches.
Stayed 8 nights in Feb 2023

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place, in downtown.
Stayed 3 nights in Feb 2024

10/10 Excellent

Eloisa Carolina Mejia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very nice , always smiling and helpful , place was clean and close to everything
Stayed 8 nights in Jan 2024

8/10 Good

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The apartment is very spacious, and has two bathrooms which is great. But as we were on the main floor, there was no outside sitting area or place to dry swim suits and towels. It was otherwise very comfortable.
Stayed 3 nights in Mar 2025

6/10 Okay

jesus fernando

Disliked: Amenities
Pool was not ready for most of the week and pool area need renovations
Stayed 7 nights in May 2025

6/10 Okay

Natalie

Liked: Staff & service, amenities
Location is convenient. However hotel is close to biggest clubs in Playa del Carmen very loud music playing from 11pm to 4am and currently there is construction right next door. Staff was good. Cleanliness was good.
Stayed 9 nights in Jan 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very helpful and friendly rooms have plenty of space clean and comfortable
Stayed 2 nights in Oct 2023

8/10 Good

Zbigniew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is perfect. Close to all attractions of Playa del Carmen. Nice beach was 10 minutes walk. 5 Av just next Av. For me only bad thing was party from 9PM to 3 AM with tremendously loud music from clubs on 5 AV. I had to use ear plugs to sleep.
Stayed 14 nights in Mar 2025

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect place
Stayed 2 nights in Jul 2023

8/10 Good

Patrick

Liked: Cleanliness, staff & service
Nice roof but something missing there
Stayed 12 nights in Feb 2025

8/10 Good

Jan

Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed the room! Everything was very clean. Female desk staff not the friendliest. Not sure why the coffee supply was low and no washcloths.
Stayed 3 nights in Feb 2025

8/10 Good

sebastien

Liked: Cleanliness, staff & service, amenities
good place to be close to 5th avenue and beach, quiet area
Stayed 9 nights in May 2024

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a good experience
Stayed 5 nights in Apr 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean spacious convienient
Stayed 7 nights in Apr 2023

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Receptionist are very nice
Stayed 7 nights in Aug 2024

6/10 Okay

william francis

Liked: Property conditions & facilities
Disliked: Amenities
Accommodations were ok. The hotel is in a noisy neighborhood. Lots of music at night. Would have also appreciated a heads up on the construction next door. I found it more annoying , especially when on the top floor at the pool. Also the pool water was cloudy most of the time. Needs more attention. A few more chairs on the roof would be nice also.
Stayed 14 nights in Mar 2025
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Policies

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