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Sofía by Bunik

2.5 star property
Travelers find the perfect balance of relaxation and adventure near Quinta Avenida, with easy access to poolside lounging and nearby beach exploration

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Photo gallery for Sofía by Bunik

Rooftop terrace - Sofía by Bunik (Playa del Carmen)
Deluxe Loft | Hypo-allergenic bedding, in-room safe, blackout drapes, free WiFi - Sofía by Bunik (Playa del Carmen)
Reception - Sofía by Bunik (Playa del Carmen)
Lounge - Sofía by Bunik (Playa del Carmen)
Deluxe Loft | Private kitchen | Full-size fridge, microwave, blender, cookware/dishes/utensils - Sofía by Bunik (Playa del Carmen)
Sofía by Bunik creates an ideal home base in Playa del Carmen where guests can recharge with a massage or relax at either of two outdoor pools. Beach activities become effortless with provided towels, while free WiFi and multilingual staff ensure a comfortable, connected stay.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Loft

Deluxe Loft | Hypo-allergenic bedding, in-room safe, blackout drapes, free WiFi

Deluxe Loft

8.8 out of 10
Excellent
(122 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Loft

Superior Loft | Hypo-allergenic bedding, in-room safe, blackout drapes, free WiFi

Superior Loft

7.8 out of 10
Good
(37 reviews)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Premium Loft

Premium Loft | Hypo-allergenic bedding, in-room safe, blackout drapes, free WiFi

Premium Loft

8.4 out of 10
Very good
(18 reviews)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed, 1 Double Sofa Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Traditional Studio

Traditional Studio | Hypo-allergenic bedding, in-room safe, blackout drapes, free WiFi

Traditional Studio

7.0 out of 10
Good
(12 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Downtown Playa del Carmen, a neighborhood in Playa del Carmen with good shopping, is home to Sofía by Bunik. Playa del Carmen Maritime Terminal and El Camaleón Mayakoba Golf Course are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Xplor Theme Park and Xcaret Eco Theme Park. Xaman Ha Aviary and Temazcal Natura are also worth visiting. Visit our Playa del Carmen travel guide
Map
Calle 24 Nte, Gonzalo Guerrero, Playa del Carmen, QROO, 77720

What's nearby

  • Quinta Avenida
    Quinta Avenida
    8 min walk - 0.5 miles
  • Quinta Alegría Shopping Mall
    Quinta Alegría Shopping Mall
    8 min walk - 0.5 miles
  • Playa del Carmen beach palapa in Riviera Maya Caribbean at Mayan Mexico
    Playa del Carmen Main Beach
    13 min walk - 0.7 miles
  • Mamita's Beach en Playa del Carmen
    Mamitas Beach
    17 min walk - 0.9 miles
  • Central Square
    11 min walk - 0.6 miles

Getting around

  • Cancun Intl. Airport (CUN)
    49 min drive

Restaurants

  • El Fogón
    4 min walk
  • Café Choux Choux
    2 min walk
  • Fuego Santo
    2 min walk
  • El Nativo
    2 min walk
  • Papa Charly
    3 min walk

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  • Air conditioning
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • 2 outdoor pools
  • Billiards/pool table

Family friendly

  • 2 outdoor pools
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Beach towels
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV

Food and drink

  • Blender
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Kitchenette
  • Microwave

More

  • Air conditioning
  • Ceiling fan
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Frequently asked questions

Does Sofía by Bunik have a pool?

Yes, this property has 2 outdoor pools.

Is Sofía by Bunik pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at Sofía by Bunik?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Sofía by Bunik?

Check-out is at noon.

Where is Sofía by Bunik located?

Located in Downtown Playa del Carmen, this hotel is within a 15-minute walk of Quinta Avenida, Playa del Carmen Main Beach, and Mamitas Beach. Mario Villanueva Stadium Madrid and Quinta Alegría Shopping Mall are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Sofía by Bunik Reviews

8.8

Excellent

9.0

Cleanliness

8.6

Amenities

8.8

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 1275 out of 1997 reviews
Rating 8 - Good. 387 out of 1997 reviews
Rating 6 - Okay. 171 out of 1997 reviews
Rating 4 - Poor. 66 out of 1997 reviews
Rating 2 - Terrible. 98 out of 1997 reviews

Reviews

Verified

10/10 Excellent

Claire Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was exactly what we needed in a great location to everything.
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very attentive and location conveniently located near amenities.
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Davina Hameed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and really enjoyed the rooftop pool as well as the spa.
Stayed 6 nights in Apr 2026
Verified

10/10 Excellent

tarin renee

Liked: Cleanliness, staff & service, property conditions & facilities
For the price the stay was great and the location even better! Just wish there was coffee in the room
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Helma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, safe place and friendly staff.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool area was fabulous!
Stayed 5 nights in Mar 2026
Verified

8/10 Good

Elena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay again, staff & amenities are amazing!.. coffee pot was no good and we replaced it, other than that it was great!
Stayed 9 nights in Apr 2026
Verified

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, loved the stone pool. Very clean.
Stayed 7 nights in Apr 2026
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff, good location
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a perfect location to walk everywhere. And exactly as it was shown in the photos. I was very happy with my stay.
Stayed 8 nights in Mar 2026
Verified

8/10 Good

Mariela

Liked: Cleanliness, staff & service
We stayed at this hotel on days that we had full day excursions, so basically just to sleep and shower we used the room (only complaint was the towels, they looked so old and dingy). It’s good if you are just looking for a good place to stay that is in a great location in terms of walking distance to popular places. I would stay here again.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Alister

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I just booked another reservation for an additional four days. This place is truly the best, offering reasonable prices and a fantastic location! It's my home away from home!
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Elizabeth Joan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of restaurants nearby
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Aaron

Liked: Cleanliness, amenities, property conditions & facilities
Upscale vibe, nice staff. I would stay there again!
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Neal

Can’t beat this property and the deal. It’s very nice. Walkable to everything. Staff and workers very nice . I would definitely book again.
Stayed 5 nights in Apr 2026
Verified

8/10 Good

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Tapo was great. Most of the staff were wonderful. My only complaint was that the Jacuzzi wasn’t working and the lighting in the rooms is obnoxious, but otherwise it was fantastic large room with mini kitchen, etc..
Stayed 7 nights in Apr 2026
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed the central location, the rooftop pool area was beautiful and clean. The rooms were spacious and the AC worked well. The local bars do have loud music but it ends at 10 pm each night.
Stayed 8 nights in Mar 2026
Verified

8/10 Good

Lauren Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place, no frills, clean staff was nice and helpful, 15+ minutes walk to the beach, clean room, hot showers cons: wish there was bar available at the rooftop, hot tub not hot, no full body mirror in room.
Stayed 4 nights in Apr 2026
Verified

8/10 Good

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was beautiful and the room is great value for money. However the dishes were not clean and we asked several times for the safe to be opened and they did not come
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Damien

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, nice building and friendly staff.
Stayed 24 nights in Jan 2026
Verified

8/10 Good

Hilary

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Lilita

Liked: Cleanliness, amenities, property conditions & facilities
Best kept secret in PDC! Great location and value.
Stayed 21 nights in Jan 2026
Verified

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities
Clean, comfy and quiet, with good shopping and dining options nearby. The beach is an easy 15 min walk away.
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Nancy

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean, front desk staff very friendly, lovely pool area..great stay!
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Donna

Liked: Cleanliness, amenities, property conditions & facilities
Room was great, staff was very accommodating , roof top area was amazing and location was very convenient.
Stayed 14 nights in Jan 2026