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Sofía by Bunik

Property class: 2.5

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Photo gallery for Sofía by Bunik

A pool area with clear water, a hammock, and palm trees. - Sofía by Bunik (Playa del Carmen)
A modern hotel room with a large bed, wooden furniture, a kitchenette, and a ceiling fan. - Sofía by Bunik (Playa del Carmen)
A modern bedroom with a large bed, a wooden headboard, a ceiling fan, and a view of trees through a glass door. - Sofía by Bunik (Playa del Carmen)
A kitchen with a black and white patterned backsplash, a coffee maker, and various kitchen items on the counter. - Sofía by Bunik (Playa del Carmen)
A modern reception area with a stone wall, wooden ceiling, and seating. - Sofía by Bunik (Playa del Carmen)
A short walk from Quinta Avenida and Playa del Carmen Main Beach, Sofía by Bunik provides a terrace, an outdoor entertainment area, and more. Treat yourself to a massage or other spa services. Stay connected with free in-room WiFi.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Free WiFi
  • Housekeeping
  • 24/7 front desk

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe Loft

A modern bedroom with a large bed, a wooden headboard, a ceiling fan, and a view of trees through a glass door.

Deluxe Loft

8.6 out of 10
Excellent
(131 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Loft

A hotel room with a bed, a sofa, a small round table, a TV, and a bookshelf.

Superior Loft

8.0 out of 10
Very good
(42 reviews)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Loft

A modern living room with a grey sofa, a mounted TV, a wooden cabinet, and a potted plant on a round table.

Premium Loft

8.6 out of 10
Excellent
(20 reviews)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed, 1 Double Sofa Bed and 1 Twin Sofa Bed

View all photos for Traditional Studio

A modern hotel room with a large bed, a small kitchenette, a ceiling fan, and wooden shelving.

Traditional Studio

7.6 out of 10
Good
(14 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

DOUBLE DELUXE

  • Sleeps 4

DOUBLE LOFT

  • Sleeps 4

View all photos for Traditional Studio (1 King Bed)

Hypo-allergenic bedding available, in-room safe, blackout drapes

Traditional Studio (1 King Bed)

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Gonzalo Guerrero, a neighborhood in Playa del Carmen with good shopping, is home to Sofía by Bunik. Playa del Carmen Maritime Terminal and El Camaleón Mayakoba Golf Course are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Xplor Theme Park and Xcaret Eco Theme Park. Xaman Ha Aviary and Temazcal Natura are also worth visiting. Visit our Playa del Carmen travel guide
Map
Calle 24 Nte, Gonzalo Guerrero, Playa del Carmen, QROO, 77720

What's nearby

  • A coastal cityscape with a clear blue sea, a beach, and a mix of residential and commercial buildings.
    Quinta Avenida
    8 min walk - 0.5 miles
  • A multi-level shopping mall with palm trees, hanging decorations, and various stores.
    Quinta Alegría Shopping Mall
    8 min walk - 0.5 miles
  • A beach with a thatched-roof structure, palm trees, and clear blue water.
    Playa del Carmen Main Beach
    12 min walk - 0.7 miles
  • An aerial view of a coastal city with a wide beach, clear turquoise waters, and dense greenery.
    Mamitas Beach
    12 min walk - 0.7 miles
  • Central Square
    11 min walk - 0.6 miles

Getting around

  • Cancun Intl. Airport (CUN)
    49 min drive

Restaurants

  • El Fogón
    4 min walk
  • Don Sirloin
    3 min walk
  • Fuego Santo
    2 min walk
  • La Ceiba de la 30
    3 min walk
  • Buzo's
    2 min walk

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  • Parking included
  • Free WiFi
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9.0 out of 10, Wonderful, 1,174 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • 2 outdoor pools
  • Billiards/pool table

Family friendly

  • 2 outdoor pools
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Beach towels
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV

Food and drink

  • Blender
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Kitchenette
  • Microwave

More

  • Air conditioning
  • Ceiling fan
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

MastercardVisa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
Property Registration Number 008-007-007029/2026

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Frequently asked questions

Does Sofía by Bunik have a pool?

Yes, this property has 2 outdoor pools.

Is Sofía by Bunik pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at Sofía by Bunik?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Sofía by Bunik?

Check-out is at noon.

Where is Sofía by Bunik located?

Located in Gonzalo Guerrero, this hotel is within a 15-minute walk of Quinta Avenida, Playa del Carmen Main Beach, and Mamitas Beach. Mario Villanueva Madrid and Quinta Alegría Shopping Mall are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Sofía by Bunik Reviews

8.8

Excellent

9.0

Cleanliness

8.6

Amenities

8.8

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 1375 out of 2154 reviews
Rating 8 - Good. 417 out of 2154 reviews
Rating 6 - Okay. 187 out of 2154 reviews
Rating 4 - Poor. 68 out of 2154 reviews
Rating 2 - Terrible. 107 out of 2154 reviews

Reviews

Verified review

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, great location and clean.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

RICHARD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room good location within walking distance of shops and dining
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Mireya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was located in a good area about a 5 minute walk to Calle 5 lots of restaurants around the neighborhood everything was easy access.
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Mary Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great had one small problem with the safe and I was moved immediately to another room, I’d stay there again in a heart beat
Stayed 7 nights in Sep 2026
Verified review

8/10 Good

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, and great location. Unfortunately, the pool was being repaired while I was there, so filters did not appear to be working for a couple of days, and I did not feel comfortable swimming in it.
Stayed 7 nights in Jun 2026
Verified review

10/10 Excellent

Perla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this place ! It's PERFECT clean, modern, great location, pool, etc
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet beautiful hotel walking distance to everything. Very nice updated. Safe neighborhood. Felt safe to walk around at night. The only negative was the water pair in rollers was weak but I think that's all over Mexico.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, great rooftop, friendly staff, well located.
Stayed 15 nights in Apr 2026
Verified review

8/10 Good

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, comfortable room
Stayed 13 nights in May 2026
Verified review

10/10 Excellent

Octavia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was very friendly, knowledgeable and just so sweet to me.Nice location and had many shops and food restaurants around.Quiet.I love the roof top beautiful🌴
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Portia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was waking distance... the bus... the walmart... grocery.... bars food and beach. Great stay. The pool was clean
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The delux (cheapest) room had limited kitchen items to use, but staff were good at finding what we needed. Room had air conditioning but wasn’t really needed. The pool area was great and the beach was only a short walk away.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Giovanni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms with cold air conditioning and the pool is amazing.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Claire Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was exactly what we needed in a great location to everything.
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Ebony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was spot on! Easy walk to everything and it always felt safe. The place was very clean and the pool area was amazing. More than enough space to lounge and or swim.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very attentive and location conveniently located near amenities.
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Diana Jocelin Urbina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Felt very safe and comfortable!!
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Jody

Liked: Cleanliness, amenities, property conditions & facilities
Love the pool area . I work in hospitality and the people at the front desk were amazing. Just very kind very bubbly and made it that much more amazing Jody Torino
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place for the prize. The staff are all fantastic. The pool is fantastic and the rooms are too
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Davina Hameed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and really enjoyed the rooftop pool as well as the spa.
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is basically a condo building … but it comes with awesome amenities.. rooftop is a must. The place is quiet / cold air .. and the best WiFi I have had in MX. if you work from the room, stay at this place!
Stayed 7 nights in Jun 2026
Verified review

10/10 Excellent

Helma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, safe place and friendly staff.
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool area was fabulous!
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

tarin renee

Liked: Cleanliness, staff & service, property conditions & facilities
For the price the stay was great and the location even better! Just wish there was coffee in the room
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Shaina

Liked: Cleanliness, staff & service, property conditions & facilities
The price was great for the location. 15 minutes walking distance to 5th Ave and so many restaurants and bars. 10 minutes walking distance from Walmart. The room was clean. Housekeeping comes by daily. Staff were nice. Rooftop pool was really nice. The air conditioning is just ok. WiFi does not work, almost like it’s not even available to guest.
Stayed 4 nights in Jun 2026