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Sahara Hotel

3.0 star property
Hotel with free parking, steps from Quinta Avenida

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Photo gallery for Sahara Hotel

Outdoor pool
Exterior
Exterior
Superior Room | 1 bedroom, laptop workspace, blackout drapes, soundproofing
Exterior

Popular amenities

  • Pool
  • Housekeeping
  • 24/7 front desk
  • Parking included
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, laptop workspace, blackout drapes, soundproofing

Standard Double Room

Highlights

Balcony
Soundproofed
Air conditioning
Smart TV
Blackout drapes/curtains
Separate bedroom
Ceiling fan
Wardrobe or closet
  • 16 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Room

Junior Room | 1 bedroom, laptop workspace, blackout drapes, soundproofing

Junior Room

Highlights

Soundproofed
Air conditioning
Smart TV
Blackout drapes/curtains
Separate bedroom
Ceiling fan
Private bathroom
Laptop workspace
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Standard Quadruple Room

Standard Quadruple Room | 1 bedroom, laptop workspace, blackout drapes, soundproofing

Standard Quadruple Room

Highlights

Balcony or patio
Soundproofed
Air conditioning
Smart TV
Blackout drapes/curtains
Separate bedroom
Ceiling fan
Wardrobe or closet
  • 25 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room

Superior Room | 1 bedroom, laptop workspace, blackout drapes, soundproofing

Superior Room

Highlights

Soundproofed
Air conditioning
Smart TV
Blackout drapes/curtains
Separate bedroom
Ceiling fan
Laptop workspace
Wardrobe or closet
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Triple Room

Standard Triple Room | 1 bedroom, laptop workspace, blackout drapes, soundproofing

Standard Triple Room

Highlights

Balcony or patio
Soundproofed
Air conditioning
Smart TV
Blackout drapes/curtains
Separate bedroom
Ceiling fan
Wardrobe or closet
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Room

Family Room | 1 bedroom, laptop workspace, blackout drapes, soundproofing

Family Room

Highlights

Balcony
Soundproofed
Air conditioning
Smart TV
Blackout drapes/curtains
Separate bedroom
Ceiling fan
Cable channels
  • 40 sq m
  • City view
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

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About the neighborhood

Map
Av. 15 Calle 8, Playa del Carmen, QROO, 77710

What's nearby

  • Quinta Avenida - 3 min walk - 0.2 miles
  • Playa del Carmen Main Beach - 5 min walk - 0.3 miles
  • Mamitas Beach - 9 min walk - 0.5 miles
  • Playa del Carmen Maritime Terminal - 13 min walk - 0.7 miles
  • Xcaret Eco Theme Park - 11 min drive - 5.9 miles

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪Don Mario Steak and Pasta House - ‬1 min walk
  • ‪Las Quecas de Playa - ‬2 min walk
  • ‪Babe’s Noddle & Bar New Location - ‬4 min walk
  • ‪Mexican Taco - ‬1 min walk
  • ‪Los Culiados Mariscos - ‬1 min walk

About this property

Sahara Hotel

Hotel near Quinta Avenida
Located close to Playa del Carmen Maritime Terminal and Mamitas Beach, Sahara Hotel provides a rooftop terrace, a garden, and car rentals on site. Stay connected with free in-room WiFi.
Additional perks include:
  • An outdoor pool
  • Free self parking
  • A roundtrip airport shuttle (surcharge), a 24-hour front desk, and tour/ticket assistance
  • Concierge services
Room features
All guestrooms at Sahara Hotel have thoughtful touches such as laptop-friendly workspaces and air conditioning, as well as amenities like free WiFi and sound-insulated walls.
More conveniences in all rooms include:
  • Showers and free toiletries
  • Wardrobes/closets, ceiling fans, and daily housekeeping

Languages

English, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 100 km
  • Bus station shuttle (surcharge)
  • Free covered self parking on site
  • Limited onsite parking

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No elevator
  • Tile flooring in room

More

  • Built in 1999
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Shampoo
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • 19-inch smart TV

More

  • Air conditioning
  • Ceiling fan
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 8 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: MXN 1200 per person (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number SHO1007167J3

We should mention

This property does not have elevators
Pool access available from 10:00 AM to 8:00 PM
No pets and no service animals are allowed at this property
A car is not required for transportation to and from this property
Parking height restrictions apply
Children under 5 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Sahara Hotel Playa del Carmen
Sahara Playa del Carmen
Sahara Hotel Riviera Maya/Playa Del Carmen, Mexico
Sahara Hotel Hotel
Sahara Hotel Playa del Carmen
Sahara Hotel Hotel Playa del Carmen

Frequently asked questions

Does Sahara Hotel have a pool?

Yes, this property has an outdoor pool. Pool access is from 10:00 AM–8:00 PM.

Is Sahara Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sahara Hotel?

Self parking is free at this property.

What time is check-in at Sahara Hotel?

Check-in start time: 2:30 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at Sahara Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Sahara Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 1200 per person applies.

Where is Sahara Hotel located?

Located in Downtown Playa del Carmen, this hotel is within a 15-minute walk of Quinta Avenida, Playa del Carmen Maritime Terminal, and Mamitas Beach. Xplor Theme Park and Xcaret Eco Theme Park are also within 6 mi (10 km).

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Sahara Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 67 out of 214 reviews
Rating 8 - Good. 68 out of 214 reviews
Rating 6 - Okay. 45 out of 214 reviews
Rating 4 - Poor. 21 out of 214 reviews
Rating 2 - Terrible. 13 out of 214 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great value for the price. Staff were all very nice & helpful. We felt safe and comfortable. The breakfast options were really good & probably our favorite part of our stay. Hotel is walking distance to everything. Nice rooftop pool too.
Stayed 3 nights in Jan 2025

8/10 Good

Linda

Liked: Cleanliness, staff & service

2 night stay at Sahara Hotel

This hotel is fine for budget travel. Very centrally located. The property is dated and could use a total renew but beds were decent, shower was hot and the room was clean.
Stayed 3 nights in Mar 2023

6/10 Okay

Cristian

Disliked: Staff & service
The people at the desk was so angry all the time, they trated me really bad. And is so unfair pay for the parking when it should be included.
Stayed 1 night in May 2025

6/10 Okay

ADRIAN

Liked: Cleanliness, staff & service, amenities
Location is really good. Convenient.
Stayed 1 night in Aug 2023

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is excellent, very close to Quinta Avenida, but without the noise. An easy walk from the ADO bus station. All the staff were very friendly and helpful. Great options for food and all amenities. The beach is super easy to access. All in all, for the price,I really enjoyed my stay here. Would stay here again.
Stayed 7 nights in Feb 2023

4/10 Poor

Samuel

Disliked: Staff & service, amenities, property conditions & facilities
The property had missing parts of it drywall, the mattresses we unbearable to sleep on, we had to buy foam to put on the mattresses and didn't get much sleep because it was so bad. The water took at least 20 minutes to warm up and the mini split air conditioner did not work well. I would never stay in this hotel again.
Stayed 5 nights in Jun 2024

4/10 Poor

Verified traveler

Disliked: Staff & service, room comfort

Unenjoyable stay

For this budget price I just hope for clean and safe. However the room’s door handle was loose and barely locked, felt very insecure. Mattresses had plastic covering under sheets so very hot. Housekeeping did not service the room but took away all the towels (which were hung up, not on floor) and refused to replace them unless they were tipped. Fridge in room very noisy. Generally, the room and hotel smelled like mildew/mould.
Stayed 2 nights in Jan 2024

8/10 Good

Claudia

Liked: Cleanliness, staff & service
The A/C doesn't work
Stayed 3 nights in Mar 2023

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buena estancia

Fue un viaje en familia, ocupamos varias habitaciones, en general todo estuvo como en la publicidad. Nos tocó en fechas de el carnaval, fuera de eso todo bien. El estacionamiento está limitado a 10 plazas, pónganse en contacto tal vez tu reserva lo incluye, en caso de que no puedes separar con un costo adicional. En general un muy buen lugar, céntrico y muchas opciones
Stayed 4 nights in Feb 2025

4/10 Poor

Monica

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
La atención de Recepción nocturna es muy deficiente y no amigable al arender para upgrade. Habitación 13 muy ruidosa del techo, como algo trabajando con una bomba de agua.
Stayed 1 night in Mar 2025

10/10 Excellent

Lucia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Está céntrico y fue agradable nuestra estancia. El personal fue super amable. Felicidades!
Stayed 1 night in Feb 2025

8/10 Good

Saul

Liked: Cleanliness, staff & service
Es muy centrica y hay muchos negocios de comida
Stayed 3 nights in Feb 2025

6/10 Okay

Cristina

Disliked: Cleanliness, amenities, property conditions & facilities
Esta bien la ubicación pero trataron de cobrarnos una sabanas manchadas que ya estaban asi
Stayed 4 nights in Feb 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Muy centrico
Stayed 7 nights in Jan 2025

8/10 Good

Joao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

José Enrique

Stayed 2 nights in Nov 2024

2/10 Terrible

Magali

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel muy sucio, incómodo y en muy malas condiciones
Stayed 1 night in Nov 2024

10/10 Excellent

Eliseo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buena experiencia

Muy bien. Cerca de la Quinta Avenida.
Stayed 6 nights in Nov 2024

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cobran aparte estacionamiento

Muy limpio, comodo, buena ubicacion, tiene estacionamiento pero hay que salir a la calle para entrar al hotel, no hay entrada directa y esta limitado, tecobran aparte el estacionamiento
Stayed 2 nights in Nov 2024

6/10 Okay

Itzel

Liked: Staff & service
Buena ubicacion pero las habitaciones no se si sean viejas habia uno que otro bichito y en dias sentia que no limpiaban como debia ser el personal de recepcion super amable y atento
Stayed 8 nights in Apr 2024

10/10 Excellent

carmen

Liked: Cleanliness, staff & service, amenities
Esta en muy buena ubicación
Stayed 4 nights in Mar 2024

8/10 Good

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Juan Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solo sugiero cambiar sábanas
Stayed 5 nights in Mar 2024

6/10 Okay

STANISLAW

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
.
Stayed 2 nights in Jan 2024

10/10 Excellent

Victorino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the location.
Stayed 1 night in Jan 2024