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Riviera Maya Suites

3.0 star property
Family-friendly hotel with a marina and a rooftop terrace

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Photo gallery for Riviera Maya Suites

Property grounds
Superior Penthouse, 3 Bedrooms | Private kitchen | Coffee/tea maker, highchair
Romantic Bungalow, 1 King Bed, Garden View | Garden view
2 Bedroom, Penthouse | Living area | 40-inch flat-screen TV with digital channels, TV, first-run movies
Terrace/patio

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Housekeeping
  • Laundry
  • Parking included
  • Air conditioning

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Superior Penthouse, 3 Bedrooms

Superior Penthouse, 3 Bedrooms | Private kitchen | Coffee/tea maker, highchair

Superior Penthouse, 3 Bedrooms

Highlights

Furnished balcony
Yard
Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
  • 16 sq m
  • City view
  • Sleeps 7
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds

View all photos for Basic Double Room, 1 Double Bed

Basic Double Room, 1 Double Bed | In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Basic Double Room, 1 Double Bed

Highlights

Yard
Air conditioning
Free cribs/infant beds
Mini-fridge
HDTV
Ceiling fan
Private bathroom
Hair dryer
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Penthouse, 2 Bedrooms

Superior Penthouse, 2 Bedrooms | In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Superior Penthouse, 2 Bedrooms

Highlights

Furnished balcony
Yard
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
HDTV
  • 13 sq m
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Villa (Garden Villa)

In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Villa (Garden Villa)

Highlights

Furnished balcony
Yard
Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
  • 180 sq m
  • Sleeps 9
  • 2 King Beds and 5 Twin Beds

View all photos for Standard Apartment, 2 Bedrooms, Garden Area

In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Standard Apartment, 2 Bedrooms, Garden Area

Highlights

Furnished balcony
Yard
Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
  • 150 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Family Apartment, 2 Bedrooms, Garden View

Family Apartment, 2 Bedrooms, Garden View | Terrace/patio

Family Apartment, 2 Bedrooms, Garden View

Highlights

Furnished balcony
Yard
Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
  • 150 sq m
  • Sleeps 3
  • 1 King Bed and 2 Twin Beds

View all photos for Bungalow, 2 Double Beds, Kitchen

Bungalow, 2 Double Beds, Kitchen | View from room

Bungalow, 2 Double Beds, Kitchen

Highlights

Furnished balcony
Yard
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
HDTV
Ceiling fan
  • 80 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Apartment, 3 Bedrooms

Standard Apartment, 3 Bedrooms | In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Standard Apartment, 3 Bedrooms

Highlights

Furnished balcony
Yard
Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
  • 150 sq m
  • Sleeps 8
  • 1 King Bed and 4 Twin Beds

View all photos for Standard Apartment, 3 Bedrooms, Garden View

Standard Apartment, 3 Bedrooms, Garden View | In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Standard Apartment, 3 Bedrooms, Garden View

Highlights

Furnished balcony
Yard
Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
  • 180 sq m
  • Sleeps 8
  • 1 King Bed, 2 Double Beds and 2 Twin Beds

View all photos for 2 Bedroom, Penthouse

2 Bedroom, Penthouse | In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

2 Bedroom, Penthouse

Highlights

Furnished balcony
Yard
Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
  • 150 sq m
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

View all photos for Suite Palmar, 2 bedroom, balcony

In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Suite Palmar, 2 bedroom, balcony

Highlights

Furnished balcony
Yard
Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
  • 150 sq m
  • City view
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

View all photos for Suite Palmar, 3 bedrooms, garden view

Suite Palmar, 3 bedrooms, garden view | In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Suite Palmar, 3 bedrooms, garden view

Highlights

Furnished balcony
Yard
Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
  • 180 sq m
  • Sleeps 8
  • 1 King Bed, 2 Double Beds and 2 Twin Beds

View all photos for Suite Palmar, 2 bedroom Penthouse

Suite Palmar, 2 bedroom Penthouse | In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Suite Palmar, 2 bedroom Penthouse

Highlights

Furnished balcony
Yard
Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
  • 150 sq m
  • City view
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

View all photos for Suite Palmar 1 Bedroom,balcony

Suite Palmar 1 Bedroom,balcony | Living room | 40-inch flat-screen TV with digital channels, TV, first-run movies

Suite Palmar 1 Bedroom,balcony

Highlights

Furnished balcony
Yard
Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
  • 180 sq m
  • City view
  • Sleeps 4
  • 3 Twin Beds

View all photos for Romantic Bungalow, 1 King Bed, Garden View

Romantic Bungalow, 1 King Bed, Garden View | Balcony

Romantic Bungalow, 1 King Bed, Garden View

Highlights

Furnished balcony
Yard
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
HDTV
Ceiling fan
  • 85 sq m
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Calle 32 Norte s/n y 1era Avenida, Centro, Playa del Carmen, QROO, 77710

What's nearby

  • Quinta Avenida - 2 min walk - 0.1 miles
  • Playa del Carmen Main Beach - 5 min walk - 0.3 miles
  • Mamitas Beach - 5 min walk - 0.3 miles
  • Central Square - 14 min walk - 0.8 miles
  • Playa del Carmen Maritime Terminal - 2 min drive - 1.4 miles

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Chez Céline - ‬2 min walk
  • ‪La Bodeguita del Medio - ‬2 min walk
  • ‪El Diez Parrilla Argentina - la 5ta Avenida, Playa del Carmen - ‬2 min walk
  • ‪Ah Cacao Chocolate Café - ‬2 min walk

About this property

Riviera Maya Suites

Family-friendly hotel near Quinta Avenida
Close to Mamitas Beach and Playa del Carmen Main Beach, Riviera Maya Suites provides a marina, a rooftop terrace, and a garden. Active travelers can enjoy ecotours at this hotel. Stay connected with free in-room WiFi, with speed of 25+ Mbps, and guests can find other amenities such as laundry facilities and car rentals on site.
Other perks at this hotel include:
  • An outdoor pool and a children's pool, with sun loungers and pool umbrellas
  • Free self parking
  • A roundtrip airport shuttle (surcharge), babysitting (surcharge), and luggage storage
  • Tour/ticket assistance, an elevator, and a front-desk safe
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms at Riviera Maya Suites include perks such as first-run movies and air conditioning, in addition to amenities like free WiFi and safes.
Extra amenities include:
  • Highchairs, baby baths, and free infant beds
  • Showers, free toiletries, and hair dryers
  • 40-inch HDTVs with digital channels and first-run movies
  • Private yards, wardrobes/closets, and coffee/tea makers

Languages

English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Onsite parking options include a carport

Things to do

  • Children's pool
  • Ecotours
  • Outdoor pool

Family friendly

  • Baby bath
  • Babysitting (surcharge)
  • Children's pool
  • High chair
  • In-room crib
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Barbecue grill
  • Beach towels
  • Beach umbrellas
  • Garden
  • Marina
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Wheelchair-accessible path to elevator

More

  • 3 floors
  • Built in 2006
  • Designated smoking areas
  • Mosquito nets
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with digital channels
  • First-run movies

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Ceiling fan
  • Free local calls
  • Iron/ironing board
  • Laundry detergent
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7 AM - 11 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of MXN 500 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 33 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 600.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: MXN 2000 per stay

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: MXN 2800 per vehicle (roundtrip)
  • Pet fee: MXN 500 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: MXN 600.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

Property is also known as

Maya Suites
Riviera Maya Suites
Riviera Maya Suites Aparthotel
Riviera Maya Suites Aparthotel Playa del Carmen
Riviera Maya Suites Playa del Carmen
Suites Riviera
Suites Riviera Maya
Riviera Maya Suites Playa Del Carmen, Mexico
Riviera Maya Suites Condo Playa del Carmen
Riviera Maya Suites Condo
Riviera Maya Suites Hotel
Riviera Maya Suites Playa del Carmen
Riviera Maya Suites Hotel Playa del Carmen

Frequently asked questions

Does Riviera Maya Suites have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Riviera Maya Suites pet-friendly?

Yes, this property allows cats and dogs (limit 1 total) with a maximum weight of up to 33 lbs per pet. There's a fee of MXN 500 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Riviera Maya Suites?

Self parking is free at this property.

What time is check-in at Riviera Maya Suites?

Check-in start time: 3 PM; Check-in end time: 11 PM.

What time is check-out at Riviera Maya Suites?

Check-out is at noon.

Does Riviera Maya Suites provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 2800 per vehicle applies.

Where is Riviera Maya Suites located?

This family-friendly Playa del Carmen hotel is located on the Strip, within a 5-minute walk of Quinta Avenida, Playa del Carmen Main Beach, and Mamitas Beach. Playa del Carmen Maritime Terminal and Playacar Beach are also within 1 mi (2 km).

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Riviera Maya Suites Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 293 out of 380 reviews
Rating 8 - Good. 60 out of 380 reviews
Rating 6 - Okay. 15 out of 380 reviews
Rating 4 - Poor. 6 out of 380 reviews
Rating 2 - Terrible. 6 out of 380 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10

Great place
Stayed 5 nights in Jun 2025

10/10

The property was well maintained and in a perfect location between 5th and the beach. Staff was friendly and helpful. We’ll be back again!
Stayed 9 nights in May 2025

10/10

Beautiful property only minutes from the beach and a few feet from 5th avenue: excellent service
Stayed 6 nights in May 2025

8/10

The rooms and area itself were amazing. We had a great stay and it was the perfect about of space for my family!!
Stayed 4 nights in Apr 2025

10/10

Everything about River Maya Suites was perfect. I would highly recommend to anyone planning on visiting Playa de Carmen
Stayed 4 nights in May 2025

10/10

This is a beautiful place to stay. I truly enjoyed every moment of my stay. Fantastic staff!!!
Stayed 7 nights in Apr 2025

8/10

Good location, amenities and good value for money.
Stayed 5 nights in Apr 2025

10/10

The staff were all very friendly and helpful! We loved our time staying here!
Stayed 7 nights in Mar 2025

8/10

Great location, close to the 5th Ave. and the beach. The staffs are very friendly and attentive. The hotel is a bit old and small, but overall great experiences, will come back again!
Stayed 4 nights in Apr 2025

10/10

We needed a stay last minute and on a budget and this
Stayed 7 nights in Apr 2025

10/10

Excellent place to stay !
Stayed 3 nights in Dec 2024

10/10

The staff and room were absolutely amazing and will fir sure recommend this hotel and will come back
Stayed 3 nights in Apr 2025

10/10

It’s nicely maintained, I enjoyed my stay
Stayed 1 night in Apr 2025

10/10

We had a wonderful time at the Riviera Maya suites, the Staff are lovely, the room was so spacious, and the private Terrace was a lovely addition. We also thoroughly enjoyed the pool area.
Stayed 7 nights in Apr 2025

10/10

One block from the beach and one block from quinta avenida, still somehow feels secluded with a nice pool to chill out
Stayed 2 nights in Apr 2025

10/10

The swimming pool and the hammocks were wonderful. Also, the air conditioning was very great. Loved the greenery, and the little animals that roamed around. Close to the beach and a convenience store. Since it’s downtown, there was loud music every night, not super quiet, but expected the noise considering its location.
Stayed 7 nights in May 2025

10/10

The only place to stay in Playa!!!
Stayed 4 nights in Mar 2025

10/10

Beautiful property, easy walking to all the shops. We spent a lot of time in the pool and hot tub. The room had comfortable beds and all the amenities you need. I would definitely stay there again.
Stayed 2 nights in Apr 2025

10/10

Beautiful pool and garden area. Convenient and central location. Close to beach, shopping, restaurants etc.
Stayed 3 nights in Mar 2025

10/10

We just spent 10 days at Rivirea Maya Suites and we couldn’t have picked a better hotel! We loved the beautiful grounds and pool area. It feels like a tropical hideaway right in the city. The location is great, close to everything from the beach to all the action along Quinta Av, and more…but just away enough from the action to still feel peaceful and very safe. And the staff was wonderful - everyone is so friendly and alway helpful with any questions or requests. We look forward to our next visit.
Stayed 11 nights in Apr 2025

10/10

Great
Stayed 2 nights in Apr 2025

10/10

Liz at the front desk was really great. The whole staff is very friendly and helpful!
Stayed 9 nights in Feb 2025

10/10

Suite was nice, spacious and clean. Would stay here again different suite. we were right next to Quinta Avenida music was loud at night.
Stayed 5 nights in Mar 2025

10/10

We stayed in one of the Bungalow Studio suites and couldn't be more pleased. It was a beautiful, spacious room with a separate living room area and a lovely kitchen. It felt like we had our own little house while we were there. And the grounds of the hotel or covered with native plants that host many beautiful birds. We woke up every morning to the sounds of the rainforest. Even though we were so close to downtown, it still felt like we were in the middle of nature. The staff was wonderful and kind. It was an all-around fabulous experience and we will definitely be back soon. Thank you to everyone there!
Stayed 3 nights in May 2025

10/10

Excelente hotel
Stayed 6 nights in Dec 2024