Vacation packages
Stays
Cars
Flights
Support
AARP Member Savings
My Trips
AARP.org
Join
Renew

Hotel Riu Playacar - All Inclusive

3.5 star property
Beachfront property with 4 restaurants and 3 outdoor pools

Choose dates to view prices

Photo gallery for Hotel Riu Playacar - All Inclusive

3 outdoor pools, pool umbrellas, sun loungers
Aerial view
1 bedroom, minibar, in-room safe, laptop workspace
Buffet
Garden
Located near Playacar Golf Club and Beach, Hotel Riu Playacar - All Inclusive offers 18 holes of golf and scuba diving in the Caribbean Sea. Guests can enjoy Asian cuisine among four restaurants or relax with cocktails at the swim-up bar—experiences that consistently earn praise.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Bar

Room options

Available filters for rooms
Showing 29 of 29 rooms

View all photos for Junior Suite (U)

1 bedroom, minibar, in-room safe, laptop workspace

Junior Suite (U)

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
TV
Blackout drapes/curtains
Separate bedroom
Ceiling fan
Sofa bed
  • 48 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room

1 bedroom, minibar, in-room safe, laptop workspace

Double Room

  • 34 sq m
  • Sleeps 2

View all photos for Double Room Superior

1 bedroom, minibar, in-room safe, laptop workspace

Double Room Superior

  • 29 sq m
  • Sleeps 4

View all photos for Double Room

1 bedroom, minibar, in-room safe, laptop workspace

Double Room

  • 29 sq m
  • Sleeps 4

View all photos for Suite Junior

1 bedroom, minibar, in-room safe, laptop workspace

Suite Junior

  • 48 sq m
  • Sleeps 4

View all photos for Double Room (M)

1 bedroom, minibar, in-room safe, laptop workspace

Double Room (M)

8.0 out of 10
Very good
(6 reviews)

Highlights

Balcony
Air conditioning
TV
Ceiling fan
Blackout drapes/curtains
Separate bedroom
Private bathroom
Hair dryer
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room (L)

1 bedroom, minibar, in-room safe, laptop workspace

Standard Double Room (L)

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
TV
Ceiling fan
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room (E)

1 bedroom, minibar, in-room safe, laptop workspace

Standard Double Room (E)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
TV
Ceiling fan
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room (No balcony - M)

Double Room (No balcony - M) | 1 bedroom, minibar, in-room safe, laptop workspace

Double Room (No balcony - M)

8.4 out of 10
Very good
(9 reviews)

Highlights

Air conditioning
TV
Ceiling fan
Blackout drapes/curtains
Separate bedroom
Private bathroom
Hair dryer
Eco-friendly toiletries
  • 34 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite Mexico

1 bedroom, minibar, in-room safe, laptop workspace

Junior Suite Mexico

Highlights

Balcony
Separate sitting area
Air conditioning
TV
Blackout drapes/curtains
Separate bedroom
Ceiling fan
Sofa bed
  • 48 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room (B2C-US)

1 bedroom, minibar, in-room safe, laptop workspace

Standard Double Room (B2C-US)

Highlights

Balcony
Air conditioning
TV
Ceiling fan
Blackout drapes/curtains
Separate bedroom
Private bathroom
Hair dryer
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (B2C)

1 bedroom, minibar, in-room safe, laptop workspace

Junior Suite (B2C)

Highlights

Balcony
Separate sitting area
Air conditioning
TV
Ceiling fan
Separate bedroom
Blackout drapes/curtains
Private bathroom
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Double Room, Ocean View (U)

1 bedroom, minibar, in-room safe, laptop workspace

Standard Double Room, Ocean View (U)

8.8 out of 10
Excellent
(15 reviews)

Highlights

Air conditioning
TV
Ceiling fan
Blackout drapes/curtains
Separate bedroom
Private bathroom
Hair dryer
Eco-friendly toiletries
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room, Ocean View (B2C-US)

1 bedroom, minibar, in-room safe, laptop workspace

Standard Double Room, Ocean View (B2C-US)

Highlights

Air conditioning
TV
Ceiling fan
Blackout drapes/curtains
Separate bedroom
Private bathroom
Hair dryer
Eco-friendly toiletries
  • 29 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room, Ocean View (L)

1 bedroom, minibar, in-room safe, laptop workspace

Standard Double Room, Ocean View (L)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
TV
Ceiling fan
Blackout drapes/curtains
Separate bedroom
Private bathroom
Hair dryer
Eco-friendly toiletries
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (L)

1 bedroom, minibar, in-room safe, laptop workspace

Junior Suite (L)

Highlights

Balcony
Separate sitting area
Air conditioning
TV
Blackout drapes/curtains
Separate bedroom
Ceiling fan
Sofa bed
  • 29 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite (C)

1 bedroom, minibar, in-room safe, laptop workspace

Junior Suite (C)

Highlights

Balcony
Separate sitting area
Air conditioning
TV
Blackout drapes/curtains
Separate bedroom
Ceiling fan
Sofa bed
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room (C)

1 bedroom, minibar, in-room safe, laptop workspace

Standard Double Room (C)

8.6 out of 10
Excellent
(14 reviews)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
TV
Ceiling fan
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room (B2C-CA)

1 bedroom, minibar, in-room safe, laptop workspace

Standard Double Room (B2C-CA)

Highlights

Balcony
Air conditioning
TV
Ceiling fan
Blackout drapes/curtains
Separate bedroom
Private bathroom
Hair dryer
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite (B2C-CA)

1 bedroom, minibar, in-room safe, laptop workspace

Junior Suite (B2C-CA)

Highlights

Balcony
Separate sitting area
Air conditioning
TV
Ceiling fan
Separate bedroom
Blackout drapes/curtains
Private bathroom
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room, 2 Bedrooms (U)

1 bedroom, minibar, in-room safe, laptop workspace

Double Room, 2 Bedrooms (U)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
TV
Ceiling fan
2 bedrooms
Blackout drapes/curtains
Private bathroom
2 bathrooms
Eco-friendly toiletries
  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, Connecting Rooms (C)

1 bedroom, minibar, in-room safe, laptop workspace

Double Room, Connecting Rooms (C)

Highlights

Air conditioning
Free rollaway/extra beds
TV
Ceiling fan
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 1 bedroom
  • Sleeps 8
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room, Connecting Rooms (B2C-CA)

1 bedroom, minibar, in-room safe, laptop workspace

Double Room, Connecting Rooms (B2C-CA)

Highlights

Air conditioning
Free rollaway/extra beds
TV
Ceiling fan
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 1 bedroom
  • Sleeps 8
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room, 2 Bedrooms (B2C-US)

1 bedroom, minibar, in-room safe, laptop workspace

Double Room, 2 Bedrooms (B2C-US)

Highlights

Air conditioning
TV
Ceiling fan
2 bedrooms
Blackout drapes/curtains
Private bathroom
2 bathrooms
Eco-friendly toiletries
  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room, Connecting Rooms (L)

1 bedroom, minibar, in-room safe, laptop workspace

Standard Double Room, Connecting Rooms (L)

Highlights

Air conditioning
TV
Ceiling fan
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
Eco-friendly toiletries
  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room ( Kid Free | C)

1 bedroom, minibar, in-room safe, laptop workspace

Standard Double Room ( Kid Free | C)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
TV
Ceiling fan
Blackout drapes/curtains
Separate bedroom
Private bathroom
Hair dryer
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room (Kids Free | B2C-CA)

1 bedroom, minibar, in-room safe, laptop workspace

Standard Double Room (Kids Free | B2C-CA)

Highlights

Air conditioning
TV
Ceiling fan
Blackout drapes/curtains
Separate bedroom
Private bathroom
Hair dryer
Eco-friendly toiletries
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room (U)

1 bedroom, minibar, in-room safe, laptop workspace

Standard Double Room (U)

8.4 out of 10
Very good
(113 reviews)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
TV
Ceiling fan
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite Junior

1 bedroom, minibar, in-room safe, laptop workspace

Suite Junior

  • 48 sq m
  • Sleeps 4

You may also like

Ad
3 outdoor pools, cabanas (surcharge), pool umbrellas

Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only

Downtown Playa del Carmen
  • Pool
  • All inclusive
  • Spa
  • Parking included
10.0 out of 10, Exceptional, 26 reviews
Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only

About the neighborhood

Map
Avenida Xaman Ha Manzana Lote, Playa del Carmen, QROO, 77710

What's nearby

  • Playacar Golf Club - 6 min walk - 0.4 miles
  • Playacar Beach - 13 min walk - 0.7 miles
  • Quinta Avenida - 3 min drive - 1.8 miles
  • Playa del Carmen Main Beach - 5 min drive - 2.2 miles
  • Xcaret Eco Theme Park - 9 min drive - 5.3 miles

Getting around

  • Cancun Intl. Airport (CUN) - 51 min drive

Restaurants

  • ‪Viva Wyndham Maya - ‬4 min walk
  • ‪Bar Arrecife - ‬12 min walk
  • ‪La Terraza - ‬4 min walk
  • ‪rosa roja - ‬4 min walk
  • ‪Turquesa - ‬4 min walk

About this property

Hotel Riu Playacar - All Inclusive

All-inclusive family-friendly property near Playacar Beach
Located close to Playacar Golf Club, Hotel Riu Playacar - All Inclusive provides a free breakfast buffet, an adjacent golf course, and a swim-up bar. This property is a great place to bask in the sun with a beachfront location, sun loungers, and scuba diving. Treat yourself to a massage or a manicure/pedicure at Renova Spa, the onsite spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, and Asian cuisine. Fitness classes are offered at the health club; other things to do include snorkeling, windsurfing, and kayaking. Free in-room WiFi is available to all guests, along with a poolside bar and shopping on site.
Other perks at this property include:
  • 3 outdoor pools and a children's pool, along with a waterslide, sun loungers, and pool umbrellas
  • Free self parking
  • Limo/town car service, babysitting (surcharge), and concierge services
  • Secured bicycle storage, a porter/bellhop, and multilingual staff
  • Guest reviews say great things the beach locale, overall value, and helpful staff
Room features
All 396 rooms offer comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with eco-friendly toiletries and showers
  • 22-inch TVs with satellite channels
  • Recycling, ceiling fans, and daily housekeeping

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)
In-room liquor dispensers

Water activities

Kayaking
Sailing
Snorkeling
Surfing/body boarding
Windsurfing

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Aerobics

Entertainment

Access to offsite nightclubs
Onsite live performances

Similar properties

Fountain

Hotel Riu Palace Riviera Maya - All Inclusive

  • Pool
  • Hot Tub
  • Breakfast included
  • All inclusive
9.2 out of 10, Wonderful, 2,521 reviews
Hotel Riu Palace Riviera Maya - All Inclusive

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 4 bars/lounges
  • 4 restaurants
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Anana
  • Jade
  • The Palms
  • Traviata
  • Turquesa

Things to do

  • 18-hole adjacent golf course
  • 3 outdoor pools
  • Beach volleyball
  • Bicycle storage
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Kayaking
  • Playground
  • Sailing
  • Scuba diving
  • Shopping
  • Snorkeling
  • TV in common areas
  • Waterslide
  • Windsurfing

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Manicures/pedicures
  • Massage
  • Spa open daily
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room roll-in shower
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 100% renewable energy
  • 3 floors
  • 9 buildings
  • Art Deco architecture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 22-inch TV with satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 50.91 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Playacar Riu
Riu Playacar
Riu Playacar All Inclusive
Hotel Riu Playacar Riviera Maya/Playa Del Carmen, Mexico
Playacar Hotels
Riu Playacar Hotel Playa Del Carmen
Riu Playacar Mexico
Riu Playacar Playa Del Carmen
Riu Playacar Reviews
Rui Playacar
Riu Playacar All Inclusive Playa del Carmen
Riu Playa Del Carmen
Riu Playacar All Inclusive All-inclusive property
Riu car Inclusive inclusive p

Frequently asked questions

Does Hotel Riu Playacar - All Inclusive have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

Is Hotel Riu Playacar - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Riu Playacar - All Inclusive?

Self parking is free at this property.

What time is check-in at Hotel Riu Playacar - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: 11 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Riu Playacar - All Inclusive?

Check-out is at noon.

Are there all-inclusive benefits at Hotel Riu Playacar - All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include windsurfing, snorkeling, kayaking, and more.

Where is Hotel Riu Playacar - All Inclusive located?

Located in Playacar, this beachfront property is next to a golf course and within a 15-minute walk of Piste Cyclable sur Paseo Xaman-Ha and Playacar Beach. Playa del Carmen Main Beach and Quinta Avenida are also within 2 mi (3 km).

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Hotel Riu Playacar - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 595 out of 1023 reviews
Rating 8 - Good. 268 out of 1023 reviews
Rating 6 - Okay. 90 out of 1023 reviews
Rating 4 - Poor. 41 out of 1023 reviews
Rating 2 - Terrible. 29 out of 1023 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Nadia

Liked: Staff & service
The hotel has everything you need within hands. Rooms are basic but staff is great.
Stayed 4 nights in Oct 2025

8/10 Good

Jonathan A

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff - area was convenient
Early morning relaxation near the beach -
Stayed 4 nights in Sep 2025

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very pleasant stay here at Riu Playacar! Our room had a balcony and would recommend it 100%. The staff is very friendly and attentive, our room service was great and of course everything outdoors was very clean. The food was good and many options to choose from, the activities were also great and the beach was spectacular!
Stayed 5 nights in Oct 2025

8/10 Good

Sandra Lucia Pizani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was great with lots of options. Rooms were very clean. Family had a great time.
Stayed 8 nights in Jul 2025

10/10 Excellent

Vanessa

Liked: Cleanliness, amenities, property conditions & facilities
Love it was our second time staying in playacar RIU
Stayed 4 nights in Jun 2025

10/10 Excellent

JOSE MIGUEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was excelent. All is ok
Stayed 2 nights in Aug 2025

10/10 Excellent

John Anthony

Liked: Cleanliness, amenities, property conditions & facilities
The RIU Playacar was safe and quiet. My family had a great time by the pool and the restaurant staff was very pleasant.
Stayed 3 nights in Jun 2025

10/10 Excellent

Celeste Cossett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great grounds and rooms. Attentive staff and delicious food and options to drink make it a top tier experience.
Stayed 3 nights in Apr 2025

10/10 Excellent

DANA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort! Beautiful beach and friendly staff!
Stayed 3 nights in Feb 2025

10/10 Excellent

Paul

Liked: Amenities
Staff is extremely helpful and kind. Food choices were incredible and pools were amazing.
Stayed 5 nights in Apr 2025

8/10 Good

Pedro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff were courteous and friendly at all times and any issues were resolved immediately. My family had a wonderful time. All inclusive food and drinks were great. the only issue was with the smell of the sargasso decomposing on the beach.
Stayed 5 nights in Jul 2025

10/10 Excellent

Sheilah

Excellent service! Beautiful surroundings will definitely visit again
Stayed 4 nights in May 2025

10/10 Excellent

Mary J

Liked: Cleanliness, staff & service, property conditions & facilities
Beach access, lots of lounge chairs, great food choices & options.
Stayed 4 nights in Dec 2024

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was super good hard to choice where to eat when everything is so yummy… Perfect place to go with family vacation. Super safe.
Stayed 5 nights in Mar 2025

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was really nice, a bit further out of the main area, is a pro in some ways and a con in some ways
Stayed 3 nights in Mar 2025

10/10 Excellent

julie

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and fun staff
Stayed 7 nights in Jan 2025

8/10 Good

Dinesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although the AC needs work and property is more like a 4 star in Canadian/American standard, the poolside was great, just a short walk to the beach, and the staff workers work very hard. Definitely would recommend and come again, no question.
Stayed 7 nights in Apr 2025

8/10 Good

Kaylee Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in a gated community. Nice area and felt safe.
Stayed 6 nights in Feb 2025

10/10 Excellent

James

Liked: Staff & service, amenities, property conditions & facilities
We just got back and we had a great time ...great job to all your staff...Jim and Carol
Stayed 7 nights in Apr 2025

10/10 Excellent

Yola

Liked: Cleanliness, staff & service, property conditions & facilities
Clean - food is excellent so does the place
Stayed 7 nights in Jul 2024

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was close to restaurants and pools. Very lush property.
Stayed 4 nights in Dec 2024

10/10 Excellent

mark joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Been there 3 years in a row and we love it. Going back next year as well.
Stayed 8 nights in Dec 2024

8/10 Good

Madison Lou

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the monkey that ate breakfast at the buffet.
Stayed 3 nights in Feb 2025

6/10 Okay

Kimberly

Liked: Cleanliness, staff & service, amenities
The food was ok, mostly buffet style and a little repetitive. The service was good. The rooms need a little updating, and the AC didn't work well in one of our two rooms... they attempted to repair it, but it wouldn't get low enough to combat the humidity. The water in the sink is not drinkable, which is understandable in Mexico, but most of the places I've stayed before you don't need to worry about brushing your teeth with the sink water.
Stayed 4 nights in Aug 2025

8/10 Good

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought the resort was good. The staff was amazing but I did find that the food at the Asian and Italian restaurants were sub par. The Mexican restaurant was good and the buffets were decent. The steak house was absolutely amazing the first time I went but the 2nd time was not good at all so consistency needs to be looked at. Overall, I had a great time with friends and I would go back for the price
Stayed 4 nights in May 2025

  • † More information about the $50 gift card with flight package benefit may be found at: https://www.expedia-aarp.com/lp/b/vacationpackages50prepaid

  • English Copyright 1995 – 2025. All rights reserved. Use of this Web site constitutes acceptance of the Expedia User Agreement and Privacy Policy. Expedia pays a royalty fee to AARP for the use of AARP’s intellectual property. These fees are used for the general purpose of AARP. All goods or services and discounts offered via the AARP® Travel Center powered by Expedia ®, are provided by third-party suppliers. AARP and its affiliates do not endorse and are not responsible for the goods or services and discounts made available on this site. Offers are subject to change and may have restrictions. Please contact the AARP® Travel Center powered by Expedia® directly for full details. AARP and its affiliates are not insurers.