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Hotel Riu Playacar - All Inclusive

3.5 star property
This Caribbean beachside retreat offers challenging golf on an 18-hole course, rejuvenating spa treatments, and four distinct restaurants.

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Photo gallery for Hotel Riu Playacar - All Inclusive

3 outdoor pools, pool umbrellas, sun loungers - Hotel Riu Playacar - All Inclusive (Playa del Carmen)
Aerial view - Hotel Riu Playacar - All Inclusive (Playa del Carmen)
Buffet - Hotel Riu Playacar - All Inclusive (Playa del Carmen)
Aerial view - Hotel Riu Playacar - All Inclusive (Playa del Carmen)
Lobby - Hotel Riu Playacar - All Inclusive (Playa del Carmen)
Located near Playacar Golf Club and Beach, Hotel Riu Playacar - All Inclusive offers 18 holes of golf and scuba diving in the Caribbean Sea. Guests can enjoy Asian cuisine among four restaurants or relax with cocktails at the swim-up bar—experiences that consistently earn praise.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 31 of 31 rooms

View all photos for Junior Suite (U)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite (U)

9.8 out of 10
Exceptional
(6 reviews)
  • 48 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Double Room

Minibar, in-room safe, laptop workspace, blackout drapes

Double Room

  • 34 sq m
  • Sleeps 2
  • Free WiFi

View all photos for Double Room Superior

Minibar, in-room safe, laptop workspace, blackout drapes

Double Room Superior

  • 29 sq m
  • Sleeps 4
  • Free WiFi

View all photos for Double Room

Minibar, in-room safe, laptop workspace, blackout drapes

Double Room

  • 29 sq m
  • Sleeps 4
  • Free WiFi

View all photos for Double Room (M)

Minibar, in-room safe, laptop workspace, blackout drapes

Double Room (M)

7.8 out of 10
Good
(7 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Standard Double Room (L)

Minibar, in-room safe, laptop workspace, blackout drapes

Standard Double Room (L)

9.6 out of 10
Exceptional
(4 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Double Room (E)

Minibar, in-room safe, laptop workspace, blackout drapes

Standard Double Room (E)

9.4 out of 10
Exceptional
(3 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Double Room (No balcony - M)

Double Room (No balcony - M) | Minibar, in-room safe, laptop workspace, blackout drapes

Double Room (No balcony - M)

8.4 out of 10
Very good
(9 reviews)
  • 34 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Junior Suite Mexico

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite Mexico

  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Standard Double Room (B2C-US)

Minibar, in-room safe, laptop workspace, blackout drapes

Standard Double Room (B2C-US)

  • 29 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Junior Suite (B2C)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite (B2C)

  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Double Room, Ocean View (U)

Minibar, in-room safe, laptop workspace, blackout drapes

Standard Double Room, Ocean View (U)

9.0 out of 10
Wonderful
(16 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Standard Double Room, Ocean View (B2C-US)

Minibar, in-room safe, laptop workspace, blackout drapes

Standard Double Room, Ocean View (B2C-US)

  • 29 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Standard Double Room, Ocean View (L)

Minibar, in-room safe, laptop workspace, blackout drapes

Standard Double Room, Ocean View (L)

8.0 out of 10
Very good
(1 review)
  • 29 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite (L)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite (L)

  • 29 sq m
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite (C)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite (C)

  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Standard Double Room (C)

Minibar, in-room safe, laptop workspace, blackout drapes

Standard Double Room (C)

9.0 out of 10
Wonderful
(17 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Standard Double Room (B2C-CA)

Minibar, in-room safe, laptop workspace, blackout drapes

Standard Double Room (B2C-CA)

  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Junior Suite (B2C-CA)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite (B2C-CA)

  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Double Room, 2 Bedrooms (U)

Minibar, in-room safe, laptop workspace, blackout drapes

Double Room, 2 Bedrooms (U)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Double Room, Connecting Rooms (C)

Minibar, in-room safe, laptop workspace, blackout drapes

Double Room, Connecting Rooms (C)

  • 1 bedroom
  • Sleeps 8
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

View all photos for Double Room, Connecting Rooms (B2C-CA)

Minibar, in-room safe, laptop workspace, blackout drapes

Double Room, Connecting Rooms (B2C-CA)

  • 1 bedroom
  • Sleeps 8
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

View all photos for Double Room, 2 Bedrooms (B2C-US)

Minibar, in-room safe, laptop workspace, blackout drapes

Double Room, 2 Bedrooms (B2C-US)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Standard Double Room, Connecting Rooms (L)

Minibar, in-room safe, laptop workspace, blackout drapes

Standard Double Room, Connecting Rooms (L)

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Standard Double Room ( Kid Free | C)

Minibar, in-room safe, laptop workspace, blackout drapes

Standard Double Room ( Kid Free | C)

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Standard Double Room (Kids Free | B2C-CA)

Minibar, in-room safe, laptop workspace, blackout drapes

Standard Double Room (Kids Free | B2C-CA)

  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

Double Room, Connecting Rooms (M)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Standard Double Room, Ocean View (E)

  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Junior Suite (E)

  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Standard Double Room, Connecting Rooms (E)

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Standard Double Room (U)

Minibar, in-room safe, laptop workspace, blackout drapes

Standard Double Room (U)

8.4 out of 10
Very good
(132 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

About the neighborhood

Located in Playacar, a neighborhood in Playa del Carmen, Hotel Riu Playacar - All Inclusive is next to a golf course and on the beach. The area's natural beauty can be seen at Playa del Carmen Main Beach and Playacar Beach, while Xplor Theme Park and Xcaret Eco Theme Park are popular area attractions. Traveling with kids? Consider Xaman Ha Aviary and Temazcal Natura. Take an opportunity to explore the area for water adventures such as water skiing and other activities like golfing. Visit our Playa del Carmen travel guide
Map
Avenida Xaman Ha Manzana Lote, Playa del Carmen, QROO, 77710

What's nearby

  • Playacar Beach
    Playacar Beach
    10 min walk - 0.5 miles
  • Quinta Avenida
    Quinta Avenida
    5 min drive - 1.6 miles
  • Playacar Golf Club
    8 min walk - 0.5 miles
  • Mayan Ruins of Playacar
    13 min walk - 0.7 miles
  • Xaman Ha Aviary
    3 min drive - 1.1 miles

Getting around

  • Cancun Intl. Airport (CUN)
    51 min drive

Restaurants

  • rosa roja
    4 min walk
  • Viva Wyndham Maya
    4 min walk
  • Turquesa
    4 min walk
  • Occidental Allegro
    4 min walk
  • pepe’s food tequila
    20 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 4 bars/lounges
  • 4 restaurants
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Anana
  • Jade
  • The Palms
  • Traviata
  • Turquesa

Things to do

  • 18-hole adjacent golf course
  • 3 outdoor pools
  • Beach volleyball
  • Bicycle storage
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Kayaking
  • Playground
  • Sailing
  • Scuba diving
  • Shopping
  • Snorkeling
  • TV in common areas
  • Waterslide
  • Windsurfing

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Manicures/pedicures
  • Massage
  • Spa open daily
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room roll-in shower
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 100% renewable energy
  • 3 floors
  • 9 buildings
  • Art Deco architecture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 22-inch TV with satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 58.66 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Frequently asked questions

Does Hotel Riu Playacar - All Inclusive have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

Is Hotel Riu Playacar - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Riu Playacar - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: 11 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Riu Playacar - All Inclusive?

Check-out is at noon.

Are there all-inclusive benefits at Hotel Riu Playacar - All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include windsurfing, snorkeling, kayaking, and more.

Where is Hotel Riu Playacar - All Inclusive located?

Located in Playacar, this beachfront property is next to a golf course and within a 15-minute walk of Piste Cyclable sur Paseo Xaman-Ha and Playacar Beach. Quinta Avenida and Playa del Carmen Main Beach are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Riu Playacar - All Inclusive Reviews

8.8

Excellent

9.4

Cleanliness

9.0

Amenities

9.2

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 610 out of 1002 reviews
Rating 8 - Good. 246 out of 1002 reviews
Rating 6 - Okay. 79 out of 1002 reviews
Rating 4 - Poor. 36 out of 1002 reviews
Rating 2 - Terrible. 31 out of 1002 reviews

Reviews

Verified

10/10 Excellent

Anabell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was amazing!! Overall amazing resort to stay at
Stayed 4 nights in Jun 2026
Verified

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are amazing and the property is beautifully maintained
Stayed 6 nights in May 2026
Verified

10/10 Excellent

Karel Garcia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great experience for my kids and me. The resort is clean and beautiful. The beach was very nice and the staff works very hard to clear the seaweed daily. We enjoyed the fresh fruit and the variety of restaurants!
Stayed 4 nights in May 2026
Verified

10/10 Excellent

Heorhi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, welcome staff, great food
Stayed 8 nights in Apr 2026
Verified

10/10 Excellent

EDUARD IGOREVICH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay, the highlight of my experience was RIU Entertainment team. They are amazing! I have to say that the service at the breakfast and lunch times needs a little improvement - everyone is nice but there are not enough servers for the amount of guests.
Stayed 7 nights in May 2026
Verified

10/10 Excellent

Devin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed this resort a lot. It was the perfect size… not too big, not too small. Was always able to find a pool/beach chair in the morning around 9am after breakfast. Was always able to find seating at any restaurant with no wait time. I was actually quite impressed with the food, especially the sushi at Jade. I enjoyed the entertainment, both day and evening. Staff was super friendly and bartenders were great… special shoutout to Jorge at the swim up bar.
Stayed 4 nights in Jun 2026
Verified

8/10 Good

robert

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, decent food and beautiful beach
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Marta

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was very clean. Great food, great staff, beautiful beach. I will be returning next year !
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Awesome stay and excellent food all around.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and extremely accommodating. Great experience!
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Mark Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean rooms!!! Amazing place!!!
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Carsen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and a hard working staff top to bottom. Great food, awesome beach front and pools for relaxing, and also plenty of activities available if you desire to stay busy. Very pleased and impressed with my stay and want to go back!
Stayed 5 nights in Mar 2026
Verified

8/10 Good

Penelope J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast bar had something for everyone in my family.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay here! Had a great time at the pool, felt safe, staff was great, and the beach was beautiful, even with the sargassum. Will definitely be back!
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Michaleine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is really nice. Lots of choices for dining and entertainment. The pool area and beach are really nice. We loved the beach and plenty of chairs.
Stayed 7 nights in Feb 2026
Verified

8/10 Good

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities were very clean; staff were pleasant and responsive for the most part; not overly crowded.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Olena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at RIU Playacar and were very satisfied with our experience. The food was excellent — everything was delicious, with a great variety, and we especially appreciated the good selection of seafood. We were given a nice room in building 7. It’s not brand new, but everything was clean and well-maintained. The room was spacious and comfortable, and the view from the room was beautiful. Overall, we had a wonderful stay and left with only positive impressions.
Stayed 9 nights in Apr 2026
Verified

10/10 Excellent

Lori

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean, large and bed was comfortable.
Stayed 7 nights in Jan 2026
Verified

8/10 Good

Johanna Carolina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room was pretty good! Staff were awesome, very friendly. Buffet was delicious and full of options. Pool nice and clean. Something negative about the hotel was that it didn’t have elevators.
Stayed 6 nights in Apr 2026
Verified

10/10 Excellent

Rosa Maria Justo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely awesome. Shows, restaurants and pools are amazing. Hope to come back soon.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff was outstandingly kind and they even gave my daughter a birthday gift and room deco. Deeply grateful
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

vanessa

Liked: Amenities, property conditions & facilities
The room was so clean and the staff was wonderful. Will always love a Rui
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Bud

Liked: Cleanliness, amenities, property conditions & facilities
All around great experience. Staff is amazing, resort clean and activities available are fun. Enjoyed our stay! Highly recommend!
Stayed 8 nights in Jan 2026
Verified

8/10 Good

Elizabeth Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff & service were phenomenal - all of them! The property overall is very nice. It was difficult to keep a comfortable temperature in our room and the towels were very thin. The pool towels seemed much newer. There are three great pools, but only TWO stalls in the women’s restroom down there. ALWAYS a long line!
Stayed 7 nights in Apr 2026
Verified

10/10 Excellent

Diane

Liked: Cleanliness, amenities, property conditions & facilities
Room was always spotless, very pleasant an welcoming
Stayed 9 nights in Jan 2026