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Get an overview of this hotelBeach spa retreat walking distance from Playacar Golf Club

Popular property highlights

Free breakfast
Free parking
Free WiFi
Restaurant
Swimming pool

Location

Located in Playacar, this beachfront property is next to a golf course and within 1 mi (2 km) of Paseo del Carmen, Quinta Avenida, and Playa del Carmen Maritime Terminal. Playa del Carmen Main Beach and Mamitas Beach Club are also within 2 mi (3 km).

Resort Features

Catch some rays at the beach or spend the day relaxing at Riu Palace Riviera Maya All Inclusive's full-service spa. Then enjoy a meal at one of the property's 6 restaurants.

Room Amenities

All 400 rooms feature modern comforts like flat-screen TVs with satellite channels, along with free WiFi. Other amenities available to guests include balconies, 24-hour room service, and minibars.

Languages Spoken

  • English

Renovations & Closures

This property will be closed from 13 August 2019 to 07 December 2019 for renovations and will resume operation once the renovation is complete (completion date subject to change).
 

Resort Amenities

All-Inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included.

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)
  • In-room liquor dispensers
  • Meals and beverages at companion properties

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

  • Kayaking
  • Snorkeling
  • Windsurfing

Land activities

  • Fitness facilities
  • Volleyball

Lessons/classes/games

  • Aerobics
  • Water fitness

Kids' club

  • Supervised activities for children between 4 and 12 years old

Entertainment

  • Onsite entertainment and activities
  • Access to onsite clubs
  • Onsite live performances

Not included

  • Golf green fees
  • Motorized water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Snorkeling excursions
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

Resort Amenities

Riu Palace Riviera Maya All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

In addition to a full-service spa, Riu Palace Riviera Maya All Inclusive features an outdoor pool and a health club. Dining is available at one of the property's 6 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 5 bars/lounges and a swim-up bar. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

This Art Deco property also offers a children's pool, a nightclub, and a spa tub. Onsite self parking is complimentary.

Riu Palace Riviera Maya All Inclusive has designated areas for smoking.

  • Barbecue grill(s) 
  • Coffee/tea in common areas 
  • Elevator 
  • Number of bars/lounges - 5 
  • Fitness facilities 
  • Full-service spa 
  • 24-hour front desk 
  • Poolside bar 
  • Swim-up bar 
  • Free breakfast 
  • Spa treatment room(s) 
  • Grocery/convenience store 
  • Porter/bellhop 
  • Tours/ticket assistance 
  • Coffee shop or café 
  • Beach sun loungers 
  • Free self parking 
  • Free WiFi 
  • Dry cleaning/laundry service 
  • Pool sun loungers 
  • Sauna 
  • Health club 
  • Limo or Town Car service available 
  • Outdoor pool 
  • Computer station 
  • Nightclub 
  • Children's pool 
  • Spa services on site 
  • Luggage storage 
  • Hair salon 
  • ATM/banking 
  • Number of restaurants - 6 
  • Concierge services 
  • Gift shops or newsstand 
  • Snack bar/deli 
  • Designated smoking areas 
  • Shopping on site 
  • Pool umbrellas 
  • Beach towels 
  • Spa tub 
  • Total number of rooms - 400 
  • Television in common areas 
  • Number of floors - 3 
  • Number of buildings/towers - 1 
  • Wedding services 
  • Garden 

Family Friendly Amenities

  • Outdoor pool  
  • Children's pool  
  • Free Wi-Fi  
  • Grocery/convenience store  
  • Snack bar/deli  
  • Playground on site  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • Spanish

Parking

Free self parking

Room Amenities

  • Towels provided 
  • Linens provided 
  • Free WiFi 
  • Balcony 
  • In-room climate control (air conditioning) 
  • Air conditioning 
  • Coffee/tea maker 
  • Turndown service 
  • Designer toiletries 
  • Private bathroom 
  • Bathrobes 
  • Free toiletries 
  • Blackout drapes/curtains 
  • Free bottled water 
  • Ceiling fan 
  • Hair dryer 
  • Daily housekeeping 
  • Iron/ironing board 
  • Number of bathrooms -  
  • Minibar 
  • Phone 
  • Connecting/adjoining rooms available 
  • In-room safe (laptop compatible) 
  • Satellite TV service 
  • Flat-panel TV 
  • Room service (24 hours) 

Where to Eat

A complimentary buffet breakfast is served each morning between 7 AM and 10:30 AM.

Don Rafael - This buffet restaurant serves breakfast, lunch, and dinner.

Il Portico - This theme restaurant specializes in Italian cuisine and serves dinner only. Open daily.

Agave - This theme restaurant specializes in Mexican cuisine and serves dinner only. Open daily.

Yashima - This theme restaurant specializes in Japanese cuisine and serves dinner only. Open daily.

Krystal - This restaurant specializes in fusion cuisine and serves dinner only. Open daily.

24-hour room service is available.

Nearby Things to Do

An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling on site 
  • Playground on site 
  • Bicycle rentals nearby 
  • Golfing nearby 
  • Sailing on site 
  • Scuba diving on site 
  • Beach volleyball on site 
  • Golf lessons available nearby 
  • Kayaking on site 
  • Windsurfing on site 

Spa Services

Renova Spa has massage/treatment rooms and couples treatment room(s). Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna and a spa tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Sauna in spa 
  • Spa tub in spa 
  • Minimum age to access spa is 18 
  • Reflexology 
  • Couples treatment rooms 
  • Massages on beach 
  • Manicures and pedicures 
  • Body wraps 
  • Body treatments 
  • Body scrubs 
  • Facial treatments 
  • Massages 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Wheelchair accessible path of travel 
  • Accessible bathroom 
  • In-room accessibility 

Resort Policies

Check-in

Check-in time ends at 11 PM

Check-in time starts at 3 PM

Minimum check-in age is 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
No rollaway/extra beds available
Debit cards not accepted
Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

Resort Name

  • All Inclusive Riu Palace Riviera Maya
  • Maya Riviera All Inclusive
  • Riu Palace Maya
  • Riu Palace Riviera
  • Riu Palace Riviera Maya
  • Riu Palace Riviera Maya All Inclusive
  • Riu Palace Riviera Maya All Inclusive Playa del Carmen
  • Riu Palace Riviera Maya Playa del Carmen
  • Riu Riviera
  • Riu Riviera Maya Palace
  • Riu Palace Riviera Maya All Inclusive All-inclusive property
  • Riu Riviera Maya Inclusive in
  • Riu Palace Riviera Maya All Inclusive Playa del Carmen
  • Riu Palace Riviera Maya All Inclusive All-inclusive property

We should mention

Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.


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