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Residence Inn by Marriott Playa del Carmen

3.5 star property
Suburban hotel with free breakfast and airport shuttle service

Choose dates to view prices

Photo gallery for Residence Inn by Marriott Playa del Carmen

Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers
Property video
Studio, 1 King Bed with Sofa bed, Non Smoking, Garden View (Balcony) | In-room safe, laptop workspace, blackout drapes, soundproofing
In-room safe, laptop workspace, blackout drapes, soundproofing
Free daily continental breakfast
Residence Inn by Marriott near Playa del Carmen Maritime Terminal offers a welcoming retreat with full breakfast, rooftop terrace, poolside bar, laundry facilities, high-speed WiFi, outdoor pool, and attentive staff. Enjoy your stay near Centro Maya Shopping Center.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free airport shuttle
  • Bar
  • 24/7 front desk
  • Gym
  • Pool

Room options

Check availability for these dates

Tonight

Sep 12 - Sep 13
Check availability for tonight Sep 12 - Sep 13

Tomorrow

Sep 13 - Sep 14
Check availability for tomorrow Sep 13 - Sep 14
Available filters for rooms
Showing 5 of 5 rooms

View all photos for Studio, 1 King Bed, Non Smoking

In-room safe, laptop workspace, blackout drapes, soundproofing

Studio, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(35 reviews)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Kitchen
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Non Smoking, Golf View (Balcony)

Suite, 2 Bedrooms, Non Smoking, Golf View (Balcony) | Living area | 55-inch flat-screen TV with cable channels, TV

Suite, 2 Bedrooms, Non Smoking, Golf View (Balcony)

9.0 out of 10
Wonderful
(17 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
  • 66 sq m
  • 2 bedrooms
  • Golf view
  • Sleeps 6
  • 2 Double Beds

View all photos for Studio, 2 Queen Beds, Non Smoking, Garden View (Balcony)

Studio, 2 Queen Beds, Non Smoking, Garden View (Balcony) | In-room safe, laptop workspace, blackout drapes, soundproofing

Studio, 2 Queen Beds, Non Smoking, Garden View (Balcony)

9.4 out of 10
Exceptional
(20 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
  • 51 sq m
  • Golf view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking, Garden View (Balcony)

Studio, 1 King Bed with Sofa bed, Non Smoking, Garden View (Balcony) | In-room safe, laptop workspace, blackout drapes, soundproofing

Studio, 1 King Bed with Sofa bed, Non Smoking, Garden View (Balcony)

8.8 out of 10
Excellent
(16 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
  • 41 sq m
  • Golf view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 2 Queen Beds, Non Smoking

In-room safe, laptop workspace, blackout drapes, soundproofing

Studio, 2 Queen Beds, Non Smoking

9.6 out of 10
Exceptional
(58 reviews)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Kitchen
  • 50 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Map
Retorno 50 Avenida Sur, Carretera 307, Cancun Tulum Chetumal Cancun, Playa del Carmen, QROO, 77717

What's nearby

  • Playacar Golf Club - 16 min walk - 0.9 miles
  • Quinta Avenida - 4 min drive - 1.8 miles
  • Playa del Carmen Maritime Terminal - 4 min drive - 1.8 miles
  • Playa del Carmen Main Beach - 5 min drive - 2.0 miles
  • Xcaret Eco Theme Park - 7 min drive - 4.0 miles

Getting around

  • Cancun Intl. Airport (CUN) - 46 min drive

Restaurants

  • ‪rosa roja - ‬6 min drive
  • ‪Turquesa - ‬7 min drive
  • ‪La Barra Artesanal - ‬7 min drive
  • ‪Sicilia - ‬6 min drive
  • ‪Starbucks - ‬8 min walk

About this property

Residence Inn by Marriott Playa del Carmen

Hotel near Playacar Golf Club
Located close to Centro Maya Shopping Center and Playa del Carmen Maritime Terminal, Residence Inn by Marriott Playa del Carmen provides free full breakfast, a free roundtrip airport shuttle, and an adjacent golf course. Get out on the links at this hotel and enjoy amenities such as a golf clubhouse. Free in-room WiFi is available to all guests, along with a poolside bar and a free grocery shopping service.
Additional perks include:
  • An outdoor pool along with sun loungers and pool umbrellas
  • Free self parking
  • Express check-out, wedding services, and multilingual staff
  • Luggage storage, ATM/banking services, and a reception hall
  • Guest reviews speak highly of the overall value, helpful staff, and location
Room features
All 149 rooms boast comforts such as wet bars and laptop-friendly workspaces, in addition to perks like air conditioning and separate sitting areas. Guest reviews speak positively of the clean, comfortable rooms at the property.
More amenities include:
  • Free infant beds and free extra beds
  • Recycling and LED light bulbs
  • Bathrooms with showers and free toiletries
  • 55-inch flat-screen TVs with cable channels
  • Wardrobes/closets, separate sitting areas, and separate dining areas

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 7:00 AM to 10:00 PM on request
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A poolside bar

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • Golf clubhouse
  • Outdoor pool
  • TV in common areas

Family friendly

  • Dining table
  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Free grocery shopping service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center
  • Meeting room

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible airport shuttle
  • Area rugs in public areas
  • Area rugs in room
  • Braille/raised signage
  • Elevator (49 inch wide door)
  • Front entrance ramp
  • Grab bar in shower (24 inches high)
  • Grab bar near toilet (24 inches high)
  • Handrails in stairways (24 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Phone accessibility kit
  • Pool access ramp on site
  • Smooth flooring in room
  • Tile flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Built in 2021
  • Communal living room
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Griddle
  • Kitchen
  • Microwave
  • Separate dining area
  • Stovetop
  • Toaster
  • Wet bar

More

  • Air conditioning
  • Connecting rooms available
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per night, plus a deposit of USD 50 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Administrative fee: USD 50

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 8:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

By Marriott Carmen Carmen
Residence INN Playa DEL Carmen
Residence Inn by Marriott Playa del Carmen Hotel
Residence Inn by Marriott Playa del Carmen Playa del Carmen

Frequently asked questions

Does Residence Inn by Marriott Playa del Carmen have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM–8:00 PM.

Is Residence Inn by Marriott Playa del Carmen pet-friendly?

Yes, cats and dogs are allowed at this property. There's a deposit of USD 50 per stay and a fee of USD 20 per pet, per night. Service animals are exempt from fees.

How much is parking at Residence Inn by Marriott Playa del Carmen?

Self parking is free at this property.

What time is check-in at Residence Inn by Marriott Playa del Carmen?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Residence Inn by Marriott Playa del Carmen?

Check-out is at noon.

Does Residence Inn by Marriott Playa del Carmen provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs 7:00 AM–10:00 PM on request.

Where is Residence Inn by Marriott Playa del Carmen located?

Located in Playacar, this golf hotel is within 1 mi (2 km) of Centro Maya Shopping Center and Playacar Golf Club. Quinta Avenida and Playa del Carmen Maritime Terminal are also within 3 mi (5 km).

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Residence Inn by Marriott Playa del Carmen Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 741 out of 1003 reviews
Rating 8 - Good. 165 out of 1003 reviews
Rating 6 - Okay. 45 out of 1003 reviews
Rating 4 - Poor. 22 out of 1003 reviews
Rating 2 - Terrible. 30 out of 1003 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

nikhila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay with family
Stayed 2 nights in Jul 2025

10/10 Excellent

Hector

Liked: Cleanliness, property conditions & facilities
Great Place
Stayed 5 nights in Aug 2025

10/10 Excellent

salvador

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 3 nights in Jun 2025

10/10 Excellent

carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff super friendly. Clean rooms and nice area close to restaurants totally recommended
Welcome package
Stayed 1 night in Jul 2025

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente Hotel
Stayed 1 night in Jul 2025

8/10 Good

Kadie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was huge and had everything I needed. The breakfast was good and offered a variety each day. It was quiet and convenient.
Stayed 5 nights in Aug 2025

10/10 Excellent

Ivan

Liked: Cleanliness, amenities, property conditions & facilities
It was a great stayed here
Stayed 1 night in May 2025

10/10 Excellent

David Brett

Liked: Cleanliness, staff & service, property conditions & facilities
Property was very well-maintained. Excellent service staff was friendly and accommodating.
Stayed 10 nights in Jul 2025

8/10 Good

Andrea

Liked: Staff & service, amenities, property conditions & facilities
Breakfast was good but same food everyday.
Stayed 7 nights in Aug 2025

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All excellent
Stayed 2 nights in Aug 2025

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in May 2025

10/10 Excellent

Wilma G

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 2 nights in Aug 2025

10/10 Excellent

salvador

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 2 nights in Jun 2025

10/10 Excellent

Inesa

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. Staff was very friendly.
Stayed 1 night in Apr 2025

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful and nice!
Stayed 1 night in Jul 2025

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 2 nights in Jul 2025

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable
Stayed 5 nights in Jul 2025

10/10 Excellent

Julieta Razo de

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly
Stayed 3 nights in Jul 2025

10/10 Excellent

Casey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our first time staying here and would recommend this hotel.
Stayed 1 night in Apr 2025

10/10 Excellent

Maricela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 2 nights in Jul 2025

8/10 Good

Stacey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was beautiful, comfortable and homie. Beds very comfortable. But the water pressure in the shower was ridiculous! I had to take a quick body shower and wait til we went to next hotel to wash hair.
Stayed 1 night in Aug 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super comfortable beds
Stayed 1 night in Jun 2025

10/10 Excellent

Pilar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the rooms. We enjoy that it was in a great location. Don’t like… the pool is too little for a hotel in the beach. Most of the time it was too crowded
Stayed 4 nights in Jul 2025

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely love the place. Very spacious and clean. Staff members went about and beyond on customer service! Breakfast was delicious and fresh!
Stayed 4 nights in Jun 2025

10/10 Excellent

Maximilian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A Great hotel to stay particularly is you have a Family and a Dog
Stayed 8 nights in Feb 2025

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