Playa Palms Beach Hotel

4.0 star property
Upscale aparthotel on the beach, near Playa del Carmen Main Beach

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April 2024
May 2024

Playa Palms Beach Hotel

Photo gallery for Playa Palms Beach Hotel

View from property
Reception
Penthouse | Premium bedding, in-room safe, laptop workspace, blackout drapes
Premium bedding, in-room safe, laptop workspace, blackout drapes
Ocean Front Studio | Private kitchenette | Fridge, microwave, stovetop, espresso maker

Overview of Playa Palms Beach Hotel

8.4

Very Good

Popular amenities

  • Breakfast available
  • Pool
  • Free WiFi
  • Air conditioning
  • Housekeeping
  • Outdoor Space

Check out the area

1st Avenue Bis, Between 12th and 14th North Street, Playa del Carmen, QROO, 77710
  • Popular LocationPlaya del Carmen Main Beach1 min walk
  • Popular LocationQuinta Avenida2 min walk
  • Popular LocationPlaya del Carmen Maritime Terminal12 min walk
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)50 min drive

Room options

Family Room

cleanliness

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Kitchenette
Refrigerator
HDTV
Renovated in 2017
Premium bedding
  • 67.33 sq m
  • 2 bedrooms
  • 1 bathroom
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Studio, 1 Queen Bed, Garden View

cleanliness

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Kitchenette
Refrigerator
HDTV
Renovated in 2017
Ceiling fan
  • 44.58 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

Studio, Partial Ocean View

cleanliness

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Kitchenette
Refrigerator
HDTV
Renovated in 2017
Ceiling fan
  • 50.66 sq m
  • Studio
  • 1 bathroom
  • Partial ocean view
  • Sleeps 3
  • 1 Queen Bed

Penthouse

cleanliness

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Kitchenette
Refrigerator
HDTV
Renovated in 2017
Ceiling fan
  • 61.76 sq m
  • Studio
  • 1 bathroom
  • Ocean view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Apartment, 1 Bedroom, Partial Sea View

cleanliness

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchenette
Refrigerator
HDTV
  • 62.71 sq m
  • 1 bedroom
  • 1 bathroom
  • Partial sea view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Ocean Front Studio

cleanliness

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Kitchenette
Refrigerator
HDTV
Renovated in 2017
Premium bedding
  • 48.83 sq m
  • 1 bedroom
  • 1 bathroom
  • Ocean view
  • Sleeps 3
  • 1 Queen Bed

Similar properties

About the neighborhood

Playa del Carmen

Located on a private beach, Playa Palms Beach Hotel is in Downtown Playa del Carmen, a walkable area in Playa del Carmen with good shopping. The area's natural beauty can be seen at Playa del Carmen Main Beach and Mamitas Beach, while Xplor Theme Park and Xcaret Eco Theme Park are popular area attractions. Xaman Ha Aviary and Cenote Chaak Tun are also worth visiting. With kayaking, scuba diving, and snorkeling nearby, you'll find plenty of adventures in the water.

What's nearby

  • Playa del Carmen Main Beach - 1 min walk
  • Quinta Avenida - 2 min walk
  • Quinta Alegría Shopping Mall - 4 min walk
  • Mamitas Beach - 6 min walk
  • Playa del Carmen Maritime Terminal - 12 min walk

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • Harry's Grill Prime Steakhouse & Raw Bar - 4 min walk
  • Sonora Prime – Playa del Carmen - 3 min walk
  • Hacienda Tequila - 4 min walk
  • Aldea Corazón - 4 min walk
  • Las Camelias - 4 min walk

About this property

Playa Palms Beach Hotel

Upscale aparthotel on the beach, near Playa del Carmen Main Beach
A private beach, an outdoor pool, and concierge services are available at this aparthotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Each apartment provides a flat-screen TV with cable channels, plus a kitchenette with a refrigerator, a stovetop, and a microwave. Added amenities include free WiFi, a furnished balcony, and premium bedding.
Playa Palms Beach Hotel offers 39 air-conditioned accommodations with laptop-compatible safes and espresso makers. Rooms open to furnished balconies or patios. Beds feature premium bedding. Accommodations at this 4-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. 32-inch flat-screen televisions come with cable channels. Additionally, rooms include complimentary bottled water and ceiling fans. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the aparthotel include a private beach and an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Russian, Spanish

Property amenities

Beach

  • On a private white sand beach
  • Beach towels
  • Beach umbrellas

Pool/Spa

  • Outdoor pool
  • Pool loungers
  • Pool umbrellas

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge

Family friendly

  • Children stay free (see details)

Kitchenette

  • Cookware, dishware, and utensils
  • Espresso maker
  • Microwave
  • Refrigerator
  • Stovetop

Dining

  • Continental breakfast available for a fee 7:00 AM–11:00 AM on weekdays and 7:00 AM–11:00 AM on weekends; USD 7 for adults and USD 7 for children

Bedrooms

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower only
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Outdoor areas

  • Furnished balcony/patio
  • Garden

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Upper floors accessible by stairs only
  • Designated smoking areas (fines apply)

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Daily housekeeping
  • Free bottled water
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Luggage storage
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a shopping district
  • In an entertainment district
  • In the city center
  • Near the sea
  • Next to a golf course
  • On the waterfront

Things to do

  • 18 holes of golf on site
  • Bicycle rentals nearby
  • Golf lessons nearby
  • Kayaking nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Surfing/bodyboarding nearby
  • Theme park nearby
  • Water skiing nearby
  • Windsurfing nearby

Safety features

  • Security system
  • Smoke detector

General

  • 2 buildings
  • 3 floors
  • 39 units
  • Built in 1997
  • Garden
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately USD 7 for adults and USD 7 for children
  • Airport shuttle fee: USD 100 per vehicle (one-way, maximum occupancy 4)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and a security system

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Hotel Playa Beach
Palms Boutique
Palms Boutique Beach
Palms Boutique Beach Hotel
Playa Beach Hotel
Playa Palms Boutique Beach
Playa Palms Boutique Beach Hotel
Playa Palms Beach Hotel Playa del Carmen
Playa Palms Beach Playa del Carmen
Playa Palms Beach
Playa Palms Beach Hotel Riviera Maya/Playa Del Carmen Mexico
Playa Palms Beach Hotel Del Carmen
Playa Palms Playa Del Carmen
Playa Palms Beach Hotel Aparthotel
Playa Palms Beach Hotel Playa del Carmen
Playa Palms Beach Hotel Aparthotel Playa del Carmen

Frequently asked questions

Does Playa Palms Beach Hotel have a pool?

Yes, this property has an outdoor pool.

Is Playa Palms Beach Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Playa Palms Beach Hotel?

This property doesn't offer parking.

What time is check-in at Playa Palms Beach Hotel?

Check-in start time: 3:00 PM; Check-in end time: noon.

What time is check-out at Playa Palms Beach Hotel?

Check-out is at noon.

Does Playa Palms Beach Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 100 per vehicle applies.

Where is Playa Palms Beach Hotel located?

Located in Downtown Playa del Carmen, this beachfront aparthotel is in the city center, just steps from Calle 12, Playa del Carmen Main Beach, and Quinta Avenida. Mamitas Beach and Playa del Carmen Maritime Terminal are also within 15 minutes.

Playa Palms Beach Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 679 out of 1328 reviews" "
Rating 8 - Good. 397 out of 1328 reviews" "
Rating 6 - Okay. 134 out of 1328 reviews" "
Rating 4 - Poor. 50 out of 1328 reviews" "
Rating 2 - Terrible. 68 out of 1328 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Humberto

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I liked the ocean view and the hammock on the balcony. I liked that they offer breakfast delivered to room. Plenty to fill you up and reasonably priced. 5th av restaurants and shopping within walking distance. Truly enjoyed my stay. Thank you
Stayed 4 nights in Mar 2024

10/10 Excellent

Lisa, Philadelphia

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Quiet! Close enough to walk to everything but away from all the noise of the night life and foot traffic. I would choose this place again. Perfect for a couples getaway.
Stayed 4 nights in Mar 2024

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely property. Quiet but yet close 3 blocks from the fun hussle and bustle of Ave 5. We had a unit w a side ocean view. First unit has a bit of a musty smell; second unit was perfect. Very nicely laid out; units in back of property would have limited views. Grounds and pool are beautiful. Staff was outstanding. No breakfast room but you can arrange to have breakfasts brought to your unit which was really nice. Would definitely visit again!
Stayed 3 nights in Mar 2024

10/10 Excellent

Gilles

Traveled with family
Liked: Cleanliness, property conditions & facilities
The no parking was a provlem sometimes.Friendly courteous staff!
Stayed 6 nights in Mar 2024

10/10 Excellent

Benjamin

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice little hotel off the main strip right on the beach!
Stayed 1 night in Mar 2024

6/10 Okay

Gary

Traveled with partner, Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The room was nice enough. However, Spiral, narrow staircases, unsafe!! Many amenities listed in fact were not available. Read through and email property to ensure what you want/need is truly available. “In room coffee”-it’s not, it’s espresso cups and charged for it after first day. Pool-yes but unable to sit around it and very cold, really more for looks, it’s a court yard pool. No hot tub. Private Beach very small, other guests wake early and hold a chair all day and often not used for much of it. Not enough for all guests AND when we did get one the cushions are so flat and worn out not comfortable or relaxing at all.
Stayed 8 nights in Feb 2024

10/10 Excellent

john

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The property was clean well managed excellent help great restaurants close by in walking distance
Stayed 6 nights in Mar 2024

10/10 Excellent

An-nie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nous avons adoré l'hotel. Nous avions un beau balcon intime avec une belle vue de la mer. Le personnel est toujours à l'écoute et très sympathique.
Stayed 7 nights in Mar 2024

10/10 Excellent

Francisco, Long Beach

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Feb 2024

10/10 Excellent

Erika

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing property and nice staff very friendly and were able to give us tips on local dinning options
Stayed 2 nights in Mar 2024