AARP Travel Center Verified Reviews
Get an overview of this hotelAdults-only beachfront property
Popular property highlights
Nestled on the beach, this Playa del Carmen property is within 3 mi (5 km) of Grand Coral Golf Riviera Maya, El Camaleon Mayakoba Golf Course, and Punta Esmeralda Beach. Mamitas Beach Club and Playa del Carmen Main Beach are also within 6 mi (10 km).
Catch some rays at the beach or spend the day relaxing at Platinum Yucatan Princess Adults Only - All inclusive's full-service spa. Then enjoy a meal at one of the property's 6 restaurants.
All 470 rooms feature thoughtful touches like free minibar items and bathrobes, along with conveniences such as living rooms and coffee makers. Furnished balconies and 24-hour room service are standard, as are plasma TVs with satellite channels.
Platinum Yucatan Princess Adults Only - All inclusive
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages
- All buffet and à la carte meals, snacks, and beverages included
- 24-hour room service
- In-room minibar (all beverages included)
- Meals and beverages at companion properties
Activities and facilities/equipment
All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.
- Fitness facilities
- Tennis lessons
- Onsite entertainment and activities
- Access to onsite clubs
- Motorized water sports
- Scuba-diving certification
- Scuba-diving excursions
- Scuba-diving lessons
- Airport transfers
- Laundry/dry cleaning services
- Spa/beauty facilities and services
- Activities and services offered by independent operators
- Transportation to offsite activities
Platinum Yucatan Princess Adults Only - All inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.
Platinum Yucatan Princess Adults Only - All inclusive features a full-service spa, 13 outdoor swimming pools, outdoor tennis courts, and a spa tub. Dining is available at one of the property's 6 restaurants. The property also offers a snack bar/deli and a grocery/convenience store. Guests can unwind with a drink at one of the property's bars, which include 2 poolside bars and 8 bars/lounges. Guests can enjoy a complimentary breakfast each morning.
This 4.5-star property offers access to a business center. Event facilities measuring 6426 square feet (597 square meters) include conference space. This all-inclusive property also offers a nightclub, a fitness center, and a sauna. Complimentary self parking is available on site.
Platinum Yucatan Princess Adults Only - All inclusive has designated areas for smoking.
- Express check-in
- Beach bar
- Coffee/tea in common areas
- Number of outdoor pools - 13
- Number of bars/lounges - 8
- Fitness facilities
- Number of poolside bars - 2
- Full-service spa
- 24-hour front desk
- Beach umbrellas
- Business center
- Free breakfast
- Conference space
- Turkish bath/Hammam
- Spa treatment room(s)
- Grocery/convenience store
- Tours/ticket assistance
- Free self parking
- Dry cleaning/laundry service
- Pool sun loungers
- Steam room
- Babysitting or childcare (surcharge)
- Conference space size (meters) - 597
- Spa services on site
- Luggage storage
- Hair salon
- Number of restaurants - 6
- Concierge services
- Conference space size (feet) - 6426
- Gift shops or newsstand
- Snack bar/deli
- Designated smoking areas
- Shopping on site
- Pool umbrellas
- Outdoor tennis courts - 6
- Beach towels
- Spa tub
- Total number of rooms - 470
- Number of buildings/towers - 5
- Wedding services
- Tennis on site
- Multilingual staff
Free self parking
- Furnished balcony
- Air conditioning
- Coffee/tea maker
- Free bottled water
- Minibar (stocked, free items)
- Daily housekeeping
- Private bathroom
- Free toiletries
- Hair dryer
- Separate bathtub and shower
- Iron/ironing board
- In-room safe
- Satellite TV service
- Blackout drapes/curtains
- Separate living room
- Number of bathrooms -
- Room service (24 hours)
- Plasma TV
Where to Eat
A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM.
Yucatan - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Bruschetta - This theme restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Rodeo Grill - This theme restaurant specializes in Tex-Mex cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open 24 hours. Open daily.
Aroma - This fine-dining restaurant specializes in international cuisine and serves dinner only. Open daily.
Tao - This theme restaurant specializes in Asian cuisine and serves dinner only. Open daily.
24-hour room service is available.
Nearby Things to Do
13 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include outdoor tennis courts, a sauna, and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Golf driving range on site
- Fitness classes on site
- Basketball on site
- Volleyball on site
- Beach volleyball on site
- Scuba diving nearby
Princess Spa Platinum has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.
The spa is open daily.
- Number of treatment rooms 8
- Couples treatment rooms
- Manicures and pedicures
- Body treatments
- Body scrubs
- Facial treatments
- Aromatherapy treatments
- Hydrotherapy treatments
- Hot stone massage
- Deep tissue massage
- Sauna in spa
- Steam room in spa
If you have requests for specific accessibility needs, please note them at check-out when you book your room.
- Wheelchair accessible path of travel
- Wheelchair accessible parking
Check-in time starts at 3 PM
Check-in time ends at midnight
Minimum check-in age is 18
Check-out time is noon
Children and extra beds
- Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
- Rollaway/extra beds are not available.
- Cribs (infant beds) are not available.
- Pets not allowed
You need to know
Extra-person charges may apply and vary depending on property policy.
- New Year's Eve gala dinner fee
- Christmas Eve gala dinner fee
- Platinum Yucatan Princess Adu
- Platinum Yucatan Princess All Suites Playa del Carmen
- Platinum Yucatan Princess All Suites Resort
- Platinum Yucatan Princess All Suites Resort Playa del Carmen
- Platinum Yucatan Princess Adults All inclusive Playa del Carmen
- Platinum Yucatan Princess Adults Playa del Carmen
- Platinum Yucatan Princess Adults
We should mention
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December. A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December. Guests under 18 years old are not permitted at this adults-only property.