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Wyndham Alltra Playa del Carmen Adults Only All Inclusive

4.0 star property

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June 2024

Wyndham Alltra Playa del Carmen Adults Only All Inclusive

Photo gallery for Wyndham Alltra Playa del Carmen Adults Only All Inclusive

6 restaurants, international cuisine
2 outdoor pools, a rooftop pool, cabanas (surcharge), pool umbrellas
Premium Suite, 1 Bedroom, Oceanfront (Master) | Minibar, in-room safe, desk, blackout drapes
6 restaurants, international cuisine
Fitness facility

Overview of Wyndham Alltra Playa del Carmen Adults Only All Inclusive

Reviews
8.6

Excellent

Popular amenities

  • PoolPoolPool
  • Free WiFiFree WiFiFree WiFi
  • Restaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service
  • HousekeepingHousekeepingHousekeeping

Explore the area

Map
Constituyentes Number 1, Playa del Carmen, QROO, 77710
  • Popular LocationQuick Delights1 min walk
  • Popular LocationAgave Bar1 min walk
  • Popular LocationMamitas Beach2 min walk
  • Popular LocationQuinta Alegría Shopping Mall3 min walk

Room options

View all photos for Standard Room, 2 Double Beds

Minibar, in-room safe, desk, blackout drapes

Standard Room, 2 Double Beds

Highlights

Patio
Air conditioning
LED TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Eco-friendly toiletries
Eco-friendly cleaning supplies
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Minibar, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed

Highlights

Patio
Air conditioning
LED TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Eco-friendly toiletries
Eco-friendly cleaning supplies
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds

Minibar, in-room safe, desk, blackout drapes

Junior Suite, 2 Queen Beds

Highlights

Balcony
Air conditioning
LED TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Eco-friendly toiletries
Eco-friendly cleaning supplies
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Minibar, in-room safe, desk, blackout drapes

Junior Suite, 1 King Bed

Highlights

Balcony
Air conditioning
LED TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Eco-friendly toiletries
Eco-friendly cleaning supplies
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Ocean View

Junior Suite, 1 King Bed, Ocean View | Minibar, in-room safe, desk, blackout drapes

Junior Suite, 1 King Bed, Ocean View

Highlights

Balcony
Air conditioning
LED TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Eco-friendly toiletries
Eco-friendly cleaning supplies
  • 40 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds, Ocean View

Balcony view

Junior Suite, 2 Queen Beds, Ocean View

Highlights

Balcony
Air conditioning
LED TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Eco-friendly toiletries
Eco-friendly cleaning supplies
  • 40 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Oceanfront

Junior Suite, 1 King Bed, Oceanfront | Minibar, in-room safe, desk, blackout drapes

Junior Suite, 1 King Bed, Oceanfront

Highlights

Balcony
Air conditioning
LED TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Eco-friendly toiletries
Eco-friendly cleaning supplies
  • 48 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Oceanfront (Master)

Suite, 1 Bedroom, Oceanfront (Master) | Minibar, in-room safe, desk, blackout drapes

Suite, 1 Bedroom, Oceanfront (Master)

Highlights

Balcony
Separate sitting area
Air conditioning
LED TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Eco-friendly toiletries
  • 95 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (Beachfront Walk-Out)

Junior Suite, 1 King Bed (Beachfront Walk-Out) | View from room

Junior Suite, 1 King Bed (Beachfront Walk-Out)

Highlights

Patio
Air conditioning
LED TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Eco-friendly toiletries
Eco-friendly cleaning supplies
  • 52 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Suite, 1 Bedroom, Oceanfront (Master)

Premium Suite, 1 Bedroom, Oceanfront (Master) | Minibar, in-room safe, desk, blackout drapes

Premium Suite, 1 Bedroom, Oceanfront (Master)

Highlights

Balcony
Separate sitting area
Air conditioning
LED TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Eco-friendly toiletries
  • 98 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Playa del Carmen

Located on the beach, Wyndham Alltra Playa del Carmen Adults Only All Inclusive is in Downtown Playa del Carmen, a walkable area in Playa del Carmen with good shopping. The area's natural beauty can be seen at Mamitas Beach and Playa del Carmen Main Beach, while Xplor Theme Park and Xcaret Eco Theme Park are popular area attractions. Xaman Ha Aviary and Cenote Chaak Tun are also worth visiting. Spend some time exploring the area's activities, including golfing.
Visit our Playa del Carmen travel guideOpens in a new window

What's nearby

  • Mamitas Beach - 2 min walk
  • Quinta Alegría Shopping Mall - 3 min walk
  • Quinta Avenida - 3 min walk
  • Playa del Carmen Main Beach - 3 min walk
  • Playa del Carmen Maritime Terminal - 17 min walk

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • Lobby Bar - 1 min walk
  • La Parrilla Playa - 2 min walk
  • Los Aguachiles - 2 min walk
  • Pelicano's - 2 min walk
  • Rincon Mexicano - 2 min walk

About this property

Wyndham Alltra Playa del Carmen Adults Only All Inclusive

Upscale all-inclusive hotel located in Downtown Playa del Carmen
Playa del Carmen Main Beach and Quinta Avenida are located near Wyndham Alltra Playa del Carmen Adults Only All Inclusive, which provides 2 poolside bars, a swim-up bar, and a beach bar. This hotel is a great place to bask in the sun with a white sand beach and beach cabanas. Indulge in a facial, a manicure/pedicure, and a body scrub at the onsite spa. Be sure to enjoy a meal at any of the 6 onsite restaurants, which feature international cuisine and more. Yoga classes are offered at the gym; the property also has a free daily manager's reception, a rooftop terrace, and shopping on site. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi.
You'll also find perks like:
  • 2 outdoor pools with cabanas, sun loungers, and pool umbrellas
  • A rooftop pool, smoke-free premises, and concierge services
  • A banquet hall, a water dispenser, and bicycle parking
  • Tour/ticket assistance, a front-desk safe, and outdoor furniture
  • Guest reviews say great things about the helpful staff
Room features
All 287 rooms boast comforts such as laptop-compatible safes and air conditioning, as well as thoughtful touches like late night room service and free WiFi. Guest reviews highly rate the spacious rooms at the property.
More conveniences in all rooms include:
  • Reusable coffee/tea filters, recycling, and LED light bulbs
  • Bathrooms with eco-friendly toiletries and showers
  • 55-inch LED TVs with cable channels
  • Eco-friendly cleaning products, coffee/tea makers, and daily housekeeping

All inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All land activities and use of recreational facilities and equipment are included.

Land activities

Fitness facilities

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • 2 poolside bars
  • 3 bars/lounges
  • 6 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Bella
  • Brasas
  • Off The Hook
  • Ventanas
  • Zarape

Things to do

  • 2 outdoor pools
  • Full-service spa
  • Gym
  • Rooftop pool
  • Shopping
  • Steam room
  • Wine tasting room
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • Business center
  • Computer station
  • Conference center

Outdoors

  • Beach cabanas (surcharge)
  • Beach towels
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • 4 buildings
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1999
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 55-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Late-night room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly cleaning products available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Sanitation services: MXN 33 per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting

We should mention

Pool access available from 8:00 AM to 8:00 PM
Guests under 18 years old are not permitted at this adults-only property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Panama Jack Resorts Playa del Carmen All Inclusive
Panama Jack Resorts Playa del Carmen All Inclusive Adults Only
Wyndham Alltra Playa del Carmen Adults Only All Inclusive Hotel

Frequently asked questions

Does Wyndham Alltra Playa del Carmen Adults Only All Inclusive have a pool?

Yes, this property has 2 outdoor pools. Pool types include rooftop pools. Pool access is from 8:00 AM–8:00 PM.

Is Wyndham Alltra Playa del Carmen Adults Only All Inclusive pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

Wyndham Alltra Playa del Carmen Adults Only All Inclusive doesn't offer parking.

What time is check-in at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

Check-out is at noon.

Are there all-inclusive benefits at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included.

Where is Wyndham Alltra Playa del Carmen Adults Only All Inclusive located?

Located in Downtown Playa del Carmen, this beachfront hotel is in a shopping district, just steps from Mamitas Beach and Playa del Carmen Main Beach. Quinta Avenida and Playa del Carmen Maritime Terminal are also within 1 mi (2 km).

Wyndham Alltra Playa del Carmen Adults Only All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1345 out of 2354 reviews" "
Rating 8 - Good. 581 out of 2354 reviews" "
Rating 6 - Okay. 236 out of 2354 reviews" "
Rating 4 - Poor. 92 out of 2354 reviews" "
Rating 2 - Terrible. 100 out of 2354 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Johnny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2024

10/10 Excellent

THOMAS

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We found the resort to be top notch in every area. Staff was attentive and friendly.
Stayed 3 nights in Apr 2024

8/10 Good

francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

4/10 Poor

joseph

Disliked: Cleanliness, property conditions & facilities
More entertainment need a lot more to do everything close at 12pm
Stayed 4 nights in Apr 2024

10/10 Excellent

Mitko

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are awesome , property is very clean and very stylish.
Stayed 6 nights in Apr 2024

10/10 Excellent

Samantha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this property! So beautiful and staff was so amazing. Only thing was the bars close early but it’s so close to the tourist bars. We will be back!
Stayed 5 nights in Feb 2024

10/10 Excellent

Jon-David

Traveled with partner
Liked: Staff & service, property conditions & facilities
Great location and Wonderful staff
Stayed 4 nights in Apr 2024

10/10 Excellent

Chris

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely had the best time, we will be back!!
Stayed 5 nights in Apr 2024

10/10 Excellent

HAILEY MARIE CASSIDY

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an incredible week here. It started out rocky when the lock to our room would not work but they changed it and moved us rooms the next day. The food and staff are 10/10, the pool has great entertainment but the other side was relaxing if that was what we were feeling. It’s walking distance to the main shopping street. Overall I would come back and recommend this place to anyone
Stayed 7 nights in Apr 2024

10/10 Excellent

Dylan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very nice and all the food was amazing. Would definitely come back
Stayed 3 nights in Apr 2024