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Polo 15

Property class: 3

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Photo gallery for Polo 15

A pool area with a table set with a bottle, glasses, and flowers. A hat hangs on the wall. - Polo 15 (Playa del Carmen)
A bedroom with a bed, wooden walls, a ceiling fan, a window, and a view into another room. - Polo 15 (Playa del Carmen)
A stone planter with plants, a brick wall, and a window. - Polo 15 (Playa del Carmen)
A modern bedroom with a wooden headboard, a bed with a yellow throw, a bedside table, and a view of the outdoors. - Polo 15 (Playa del Carmen)
A balcony with a wooden table, two potted plants, and a blue chair. - Polo 15 (Playa del Carmen)
Close to Playa del Carmen Main Beach and Quinta Avenida, Polo 15 provides amenities like laundry facilities. Guests can connect to free in-room WiFi.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Laundry
  • Kitchen

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe Studio, Multiple Beds

A modern bedroom with a brick-patterned wall, wooden paneling, a bed with multiple pillows, a bench with a blanket, and a bedside table with a lamp.

Deluxe Studio, Multiple Beds

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed
  • Free WiFi

View all photos for Basic Room, 1 Queen Bed (Balcony)

A modern bedroom with a large bed, a desk, and a view of the outdoors.

Basic Room, 1 Queen Bed (Balcony)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Comfort Penthouse, 1 Bedroom

A modern hotel room with a wooden wall, a bed with white and blue bedding, a yellow throw, and a blue sofa.

Comfort Penthouse, 1 Bedroom

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed
  • Free WiFi

View all photos for Standard Studio

A bedroom with a bed, wooden panel walls, a ceiling fan, a small table with a vase of flowers, and a kitchenette area.

Standard Studio

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for PENTHOUSE 3PX

A bedroom with a bed, bedside tables, a desk with a chair, and a ceiling fan.

PENTHOUSE 3PX

  • 45 sq m
  • Sleeps 3
  • 1 Twin Bed and 1 King Bed
  • Free WiFi

View all photos for ROOM

A modern bedroom with a large bed, a desk, and a view of the outdoors.

ROOM

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for STUDIO 2PX

A bedroom with a brick wall, a bed with a blue and white patterned bedspread, a wooden headboard, a hanging clothes rack, and a vase with flowers on a wooden table.

STUDIO 2PX

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

About the neighborhood

Located near the beach, Polo 15 is in Luis Donaldo Colosio, a neighborhood in Playa del Carmen. Playa del Carmen Maritime Terminal and El Camaleón Mayakoba Golf Course are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Xplor Theme Park and Xcaret Eco Theme Park. Temazcal Natura and Xaman Ha Aviary are also worth visiting. Visit our Playa del Carmen travel guide
Map
Avenida 15 Mz 286 Lt 3, Entre Calle 52 Y 54, Playa del Carmen, QROO, 77728

What's nearby

  • An aerial view of a coastal city with a wide beach, clear turquoise waters, and dense greenery.
    Mamitas Beach
    8 min walk - 0.5 miles
  • A beach with a thatched-roof structure, palm trees, and clear blue water.
    Playa del Carmen Main Beach
    10 min walk - 0.5 miles
  • A historic building with a large dome and a bell tower.
    Guadalupe Church
    10 min walk - 0.6 miles
  • A public square with a central sculpture of a figure with outstretched wings, surrounded by other statues.
    Quinta Avenida
    13 min walk - 0.7 miles
  • Punta Esmeralda Beach
    8 min drive - 1.8 miles

Getting around

  • Cancun Intl. Airport (CUN)
    48 min drive

Restaurants

  • Chez Céline
    12 min walk
  • Club de la Cerveza
    9 min walk
  • San Lucho Mezcaleria
    6 min walk
  • Crisol
    5 min walk
  • Quinta De Piedra
    11 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • No onsite parking available
  • Street parking available

Things to do

  • Outdoor pool

Family friendly

  • In-room kitchenette
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities

Guest services

  • Housekeeping (once per stay)

Outdoors

  • Barbecue grill
  • Pool loungers

Accessibility

  • No elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Kitchenette

More

  • Air conditioning
  • Ceiling fan
  • Dryer
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions and key retrieval information; your host will greet you
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you, key retrieval

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: USD 100.0 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number GOSN9711166A2

We should mention

This property does not have elevators

Frequently asked questions

Does Polo 15 have a pool?

Yes, this property has an outdoor pool.

Is Polo 15 pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

This property doesn't offer parking.

What time is check-in at Polo 15?

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM. After-hours check-in is not available.

What time is check-out at Polo 15?

Check-out is at 11:00 AM.

Where is Polo 15 located?

Located in Luis Donaldo Colosio, this hotel is within a 15-minute walk of Super Chedraui Selecto Avenida 10, Quinta Avenida, and Playa del Carmen Main Beach. Mamitas Beach and Mario Villanueva Madrid are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Polo 15 Reviews

7.8

Good

6.6

Cleanliness

5.0

Amenities

5.4

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 3 out of 8 reviews
Rating 8 - Good. 3 out of 8 reviews
Rating 6 - Okay. 1 out of 8 reviews
Rating 4 - Poor. 0 out of 8 reviews
Rating 2 - Terrible. 1 out of 8 reviews

Reviews

Verified review

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant

My room was lovely, nice and quiet neighborhood
Stayed 6 nights in Nov 2024
Verified review

8/10 Good

Katie

Liked: Cleanliness, property conditions & facilities
The place was as advertised, very minimalistic. Since we spent most of our days out in town, it was perfect for what we needed. The only thing that could be better was a microwave to reheat leftovers and please, please, get better pillows. The pillows were very hard to sleep on, high, and gave us stiff necks. The check in instructions were clear and we were able to arrive early with our bag. The balcony was nice to relax on.
Stayed 2 nights in Jan 2026
Verified review

6/10 Okay

Roger

Liked: Cleanliness
Disliked: Staff & service, amenities
Close to the beach and 5th ave
Stayed 4 nights in Dec 2024
Verified review

10/10 Excellent

Isabelle

Disliked: Cleanliness, staff & service, property conditions & facilities
J’ai annulé et changer d’hôtel après une nuit
Stayed 10 nights in Jan 2025
Verified review

8/10 Good

Marcos

Liked: Property conditions & facilities, room comfort

Nice studio

Nice studio and cheap price. I stayed for 5 nights and there was no cleaning, to far from the city center but near of the beach clubs.
Stayed 5 nights in Nov 2021
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quieter and safe neighbourhood

Wonderful stay, close, but far enough from the madness, lovely property, Dulce was excellent, very helpful
Stayed 4 nights in Dec 2020
Verified review

2/10 Terrible

Sebastian

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024
Verified review

8/10 Good

Verified traveler

Stayed 5 nights in Jan 2021