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Palmarena Rooms and Residences - Long Stay Comfort with Parking, Sauna, Gym and Pool (Steps from 5th Avenue)

Property class: 3.5

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Photo gallery for Palmarena Rooms and Residences - Long Stay Comfort with Parking, Sauna, Gym and Pool (Steps from 5th Avenue)

An indoor pool surrounded by lush green foliage. - Palmarena Rooms and Residences - Long Stay Comfort with Parking, Sauna, Gym and Pool (Steps from 5th Avenue) (Playa del Carmen)
A corridor with a glass railing on one side and a wall of hanging plants on the other. - Palmarena Rooms and Residences - Long Stay Comfort with Parking, Sauna, Gym and Pool (Steps from 5th Avenue) (Playa del Carmen)
A modern kitchen with a stainless steel refrigerator, a dining table with chairs, and a white sofa in the background. - Palmarena Rooms and Residences - Long Stay Comfort with Parking, Sauna, Gym and Pool (Steps from 5th Avenue) (Playa del Carmen)
A modern kitchen with white cabinets, a glass dining table, and white chairs. - Palmarena Rooms and Residences - Long Stay Comfort with Parking, Sauna, Gym and Pool (Steps from 5th Avenue) (Playa del Carmen)
A modern living room with a grey sofa, a dining table with chairs, a flat-screen TV mounted on the wall, and a view of a pool through a glass door. - Palmarena Rooms and Residences - Long Stay Comfort with Parking, Sauna, Gym and Pool (Steps from 5th Avenue) (Playa del Carmen)
Close to Quinta Avenida and Playa del Carmen Main Beach, Palmarena Rooms and Residences - Long Stay Comfort with Parking, Sauna, Gym and Pool (Steps from 5th Avenue) provides a gym, a sauna, and more. Stay connected with free in-room WiFi.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Kitchen
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Studio, Kitchen

A compact hotel room with a bed, a sofa, a dining table with chairs, a ceiling fan, and an air conditioning unit.

Deluxe Studio, Kitchen

  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 1 Double Sofa Bed
  • Free WiFi

View all photos for Luxury Penthouse

A rooftop terrace with a swimming pool, a table with chairs, and a staircase.

Luxury Penthouse

  • City view
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds
  • Free WiFi

View all photos for Luxury Penthouse

A rooftop terrace with a pool, lounge chairs, and a table.

Luxury Penthouse

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed
  • Free WiFi

Double or Twin PENTHOUSE

  • Sleeps 6
  • Free WiFi

View all photos for Studio deluxe

A compact hotel room with a bed, a sofa, a dining table with chairs, a ceiling fan, and an air conditioning unit.

Studio deluxe

  • 40 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

STUDIO DELUXE WITH KITCHENETTE

  • Sleeps 5
  • Free WiFi

About the neighborhood

Located in Playa del Carmen, this apartment is in the city center. The area's natural beauty can be seen at Playa del Carmen Main Beach and Playacar Beach, while Xplor Theme Park and Xcaret Eco Theme Park are popular area attractions. Xaman Ha Aviary and Temazcal Natura are also worth visiting. Visit our Playa del Carmen travel guide
View more Apartments in Playa del Carmen
Map
Calle 2 Norte entre Avenida 30 y 35, Centro, Playa del Carmen, QROO, 77710

What's nearby

  • A public square with a central sculpture of a figure with outstretched wings, surrounded by other statues.
    Quinta Avenida
    8 min walk - 0.5 miles
  • A beach with a thatched-roof structure, palm trees, and clear blue water.
    Playa del Carmen Main Beach
    9 min walk - 0.5 miles
  • A sandy beach with palm trees, beach chairs, and a lifeguard tower.
    Playacar Beach
    11 min walk - 0.6 miles
  • An aerial view of a coastal city with a wide beach, clear turquoise waters, and dense greenery.
    Mamitas Beach
    3 min drive - 1.1 miles
  • Central Square
    11 min walk - 0.6 miles

Getting around

  • Cancun Intl. Airport (CUN)
    45 min drive

Restaurants

  • Club SociaL
    5 min walk
  • Osteria De Roma
    5 min walk
  • Tacos Gomez
    4 min walk
  • Taqueria El Ñero
    5 min walk
  • 3XL Burger
    6 min walk

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Property amenities

Pool/Spa

  • Indoor pool
  • Pool loungers
  • Sauna

Internet

  • Available in the apartment: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free covered self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • Children stay free (see details)

Kitchenette

  • Blender
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Microwave
  • Stovetop
  • Toaster

Bedrooms

  • 2 bedrooms
  • Down comforter
  • Premium bedding

Bathroom

  • Heated bathroom floor
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Heated floor

Entertainment

  • 50-inch smart TV with digital channels
  • Netflix
  • Streaming services

Laundry

  • Laundromat nearby

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Smoking not allowed

Services and conveniences

  • Blackout drapes
  • Limited-hour front desk
  • Luggage storage
  • Safe
  • Weekly housekeeping

Location highlights

  • In the city center
  • Near an outlet shopping mall
  • Near the bay

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 10 units
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child per adult, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Property Registration Number EEC170518JC8

We should mention

Pool access available from 8:00 AM to 9:00 PM
No pets and no service animals are allowed at this property
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility, and guests under 17 years old are only allowed in the swimming pool and fitness facility with adult supervision

Frequently asked questions

Does Palmarena Rooms and Residences - Long Stay Comfort with Parking, Sauna, Gym and Pool (Steps from 5th Avenue) have a pool?

Yes, this property has an indoor pool. Pool access is from 8:00 AM–9:00 PM.

Is Palmarena Rooms and Residences - Long Stay Comfort with Parking, Sauna, Gym and Pool (Steps from 5th Avenue) pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Palmarena Rooms and Residences - Long Stay Comfort with Parking, Sauna, Gym and Pool (Steps from 5th Avenue)?

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM. A fee applies for early check-in (subject to availability).

What time is check-out at Palmarena Rooms and Residences - Long Stay Comfort with Parking, Sauna, Gym and Pool (Steps from 5th Avenue)?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Palmarena Rooms and Residences - Long Stay Comfort with Parking, Sauna, Gym and Pool (Steps from 5th Avenue) located?

Located in Playa del Carmen Centro, this apartment building is within a 10-minute walk of Playa del Carmen Main Beach and Quinta Avenida. Playacar Beach and Playa del Carmen Maritime Terminal are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Palmarena Rooms and Residences - Long Stay Comfort with Parking, Sauna, Gym and Pool (Steps from 5th Avenue) Reviews

8.4

Very Good

8.4

Cleanliness

8.2

Amenities

8.6

Property conditions & facilities
Rating 10 - Excellent. 72 out of 139 reviews
Rating 8 - Good. 36 out of 139 reviews
Rating 6 - Okay. 16 out of 139 reviews
Rating 4 - Poor. 8 out of 139 reviews
Rating 2 - Terrible. 7 out of 139 reviews

Reviews

Verified review

10/10 Excellent

Shawn

Liked: Cleanliness, property conditions & facilities, communication
Location, location, location. Easy walking distance to everything, beach, restaurants, transportation, sites of interest. friendly staff, clean, well lite.
Stayed 14 nights in Dec 2025
Verified review

8/10 Good

Lola

Liked: Cleanliness, check-in, communication, listing accuracy
The hotel has great parking, very close to everything, whether it be the Marina or Cozemel, Cancun, Puerto Morelos, Las Coloradas, etc. I loved the pool and sauna. The staff was very nice. The room was clean and cleaned regularly during my stay. However, I did have to kill a few cockroaches, which made me uneasy about sleeping. The shower water never got warm, and I like HOT showers, and the water leaked onto the bathroom floor. Minor issues, I'd stay there again were I to travel back.
Stayed 8 nights in May 2026
Verified review

10/10 Excellent

BENJAMIN

Liked: Cleanliness, room comfort, communication

Would stay here again

Nice property, fairly close to beach
Stayed 3 nights in Jan 2024
Verified review

10/10 Excellent

Catherine

Liked: Cleanliness, amenities, property conditions & facilities, communication
Friendly staff and clean. you can walk to downtown only 10 min and free parking.
Stayed 5 nights in Aug 2025
Verified review

10/10 Excellent

Paola

Liked: Cleanliness, amenities, property conditions & facilities, communication
Good location.
Stayed 7 nights in Dec 2024
Verified review

10/10 Excellent

Serge

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice little place, closed to downtown (walking distance) good staff, felt safe
Stayed 11 nights in Dec 2024
Verified review

6/10 Okay

Victor

Liked: Cleanliness, property conditions & facilities, communication
If you are looking for somewhere clean and cheap to lay your head this place is just that. It was very clean, spacious, and newly remodeled, under ground parking and walking distance to quinta Avenida and public beach. Downside was no washer or dryer, ran out of water to shower, pools are cold.
Stayed 6 nights in Oct 2025
Verified review

6/10 Okay

Natalia

Liked: Cleanliness, property conditions & facilities, communication
Close to all entertainment in the city
Verified review

10/10 Excellent

Olivia

Liked: Cleanliness, room comfort, communication

Comfortable and convenient

Spacious and comfortable, was a convenient place to stay for a very good price
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Heidy

Liked: Cleanliness, room comfort, communication

Nice

The place was really well kept and clean. We really enjoyed the pool.
Stayed 4 nights in Jun 2024
Verified review

10/10 Excellent

Brian

Liked: Cleanliness, property conditions & facilities, communication
Clean and comfortable. Entrance secured and access codes given. Pool is clean.
Stayed 1 night in Jul 2024
Verified review

8/10 Good

William Isaac

Liked: Cleanliness, property conditions & facilities, communication
Great stay for the past week; internet was spotty and would come and go but that’s not a huge deal. There’s a bar next door and the music can get quite loud if you stay in the rooms adjacent to them but they shut down at a decent time so again not a huge deal. Shopping and great food within walking distance and only 10 minutes from the beach and ferry terminal. Would definitely go back and stay again
Stayed 7 nights in Jan 2024
Verified review

8/10 Good

erich charles

Liked: Cleanliness, property conditions & facilities, communication
The only thing I didn’t like was the smell as you entered the apartment,foul,came from the sink.it went away when we put the stopper in.otherwise,great place,we made it into home.staff was great,miss the guys at the office already.would stay here again,location was good.
Stayed 15 nights in Jan 2025
Verified review

4/10 Poor

John Warren

Liked: Check-in, communication
Disliked: Cleanliness, listing accuracy
Pool was excellent . Suites have been upgraded and are beautiful . I was placed in a clean room but the bed was very old and the mattress was non-existent. Not like the other rooms. Take roach spray since the kitchenette was full . Some 8 foot carpenter put the microwave 6 feet above floor level. Used chair to get my food heated. Pictures available. Vent hood too high, no lights, and sounded like a concrete grinder . Clean refrigerator but you had to make your ice in a tray contraption. Of all the above a person brought one non-standard 30 watt bulb. The rest “ho-hum”! Main motto in the whole town.
Bring a ladder.
Be assured you are getting a new room!
Stayed 8 nights in Feb 2026
Verified review

6/10 Okay

Cesar

Liked: Communication
Disliked: Amenities
The building is well located, central, and conveniently close to the beach, which makes it easy to access nearby attractions and services. The location is one of the main advantages of this property. However, the unit does not meet the standards expected of a luxury penthouse. The internet service did not function properly, the water pressure was poor, and there was significant noise due to a neighboring venue that hosts loud parties daily. Additionally, the television and audio system in the master bedroom were not operational. While the convenience of being close to everything is a positive aspect, the overall condition and amenities of the unit do not align with how it is advertised.
Stayed 9 nights in Jan 2026
Verified review

2/10 Terrible

Paraskevi

Disliked: Cleanliness, amenities, communication
Apart from the fact that the receptionist was very friendly and he facilitate our early check in the rest was a disaster. The room was very dirty and the bed sheets had stains. They haven't changed the bed sheets in neither if the sofa bes nor the double bed. Same unfortunately for the towels. The room was so dirty looked like it hasn't been cleaned for ages. Unfortunately when e realised it , it was already 8:30 pm and noone was at the reception after 8:00 pm to address the matter to. We wrote them a message at whatsapp but noone came back to us. We would not recommend it and we would never come back here. The toilet very dirty too and the was rust in some parts in the bathroom. Such a shame!
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

carlos

Liked: Cleanliness, check-in, communication, listing accuracy
great place
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Edgardo Emmanuel

Liked: Cleanliness, check-in, communication, listing accuracy
Excelente
Stayed 12 nights in Jul 2026
Verified review

10/10 Excellent

Jose

Liked: Cleanliness, check-in, communication, listing accuracy
The room was great, good access to ferry, walmart and the 5th Avenue.
Stayed 1 night in May 2026
Verified review

8/10 Good

Jovan

Liked: Cleanliness, amenities, property conditions & facilities, communication
Good place to stay
Stayed 6 nights in Dec 2025
Verified review

10/10 Excellent

Elena

Liked: Cleanliness, amenities, property conditions & facilities, communication
Johnathan was amazing! Excellent stay !!!
Stayed 8 nights in Feb 2026
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Nice clean hotel family friendly.
Stayed 6 nights in Jun 2025
Verified review

10/10 Excellent

Grecia

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location, safe parking, pool availability and very clean.
Stayed 6 nights in Jun 2025
Verified review

8/10 Good

Eva A.

Liked: Cleanliness, amenities, property conditions & facilities, communication
Yes parking was exelent, bathrooms needs mantinence.
Stayed 6 nights in Dec 2025
Verified review

8/10 Good

dennis

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very good place
Stayed 14 nights in Feb 2025