See all properties

Ocean Zen Suites on 5th Avenue - Adults Only

3.5 star property
Adults-only sanctuary in Playa del Carmen with a refreshing outdoor pool and sun loungers, offering travelers the perfect balance of relaxation and adventure

Choose dates to view prices

Photo gallery for Ocean Zen Suites on 5th Avenue - Adults Only

Outdoor pool, sun loungers - Ocean Zen Suites on 5th Avenue - Adults Only (Playa del Carmen)
Beach nearby, white sand, beach towels - Ocean Zen Suites on 5th Avenue - Adults Only (Playa del Carmen)
Honeymoon Suite, 1 Bedroom, Balcony, 100% Ocean View | 1 bedroom, pillowtop beds, in-room safe, individually decorated - Ocean Zen Suites on 5th Avenue - Adults Only (Playa del Carmen)
Property entrance - Ocean Zen Suites on 5th Avenue - Adults Only (Playa del Carmen)
Honeymoon Suite, 1 Bedroom, Balcony, 100% Ocean View | 1 bedroom, pillowtop beds, in-room safe, individually decorated - Ocean Zen Suites on 5th Avenue - Adults Only (Playa del Carmen)
Ocean Zen Suites in Playa del Carmen on 5th Avenue is an adults-only property with a rooftop terrace and garden for relaxation. The outdoor pool offers a refreshing retreat. Enjoy express check-in/out, multilingual staff, beach towels, and concierge services for a seamless stay.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Honeymoon Suite, 1 Bedroom, Balcony, 100% Ocean View

Honeymoon Suite, 1 Bedroom, Balcony, 100% Ocean View | 1 bedroom, pillowtop beds, in-room safe, individually decorated

Honeymoon Suite, 1 Bedroom, Balcony, 100% Ocean View

  • Ocean view
  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Eco Luxury Executive Suite 2 Double 3-4

Eco Luxury Executive Suite 2 Double 3-4 | 1 bedroom, pillowtop beds, in-room safe, individually decorated

Eco Luxury Executive Suite 2 Double 3-4

  • Partial sea view
  • 40 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Eco Luxury Deluxe Suite 5 Infinity pool

1 bedroom, pillowtop beds, in-room safe, individually decorated

Eco Luxury Deluxe Suite 5 Infinity pool

  • Garden view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Eco Luxury Business Suite 6 Rooftop Pool

1 bedroom, pillowtop beds, in-room safe, individually decorated

Eco Luxury Business Suite 6 Rooftop Pool

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Honeymoon Suite, 1 King Bed with Sofa bed, Kitchenette, Courtyard View

Honeymoon Suite, 1 King Bed with Sofa bed, Kitchenette, Courtyard View | 1 bedroom, pillowtop beds, in-room safe, individually decorated

Honeymoon Suite, 1 King Bed with Sofa bed, Kitchenette, Courtyard View

  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Eco Luxury Deluxe Suite 8 2 Double beds

Eco Luxury Deluxe Suite 8 2 Double beds | 1 bedroom, pillowtop beds, in-room safe, individually decorated

Eco Luxury Deluxe Suite 8 2 Double beds

  • Garden view
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Eco Luxury Queen Suite - Infinity pool 9

Eco Luxury Queen Suite - Infinity pool 9 | 1 bedroom, pillowtop beds, in-room safe, individually decorated

Eco Luxury Queen Suite - Infinity pool 9

  • 40 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

About the neighborhood

Located in Luis Donaldo Colosio, a neighborhood in Playa del Carmen, Ocean Zen Suites on 5th Avenue - Adults Only is in a shopping district and near the beach. Playa del Carmen Maritime Terminal and El Camaleón Mayakoba Golf Course are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Mamitas Beach and Punta Esmeralda Beach. Don't miss out on a visit to Xcaret Eco Theme Park. With jet skiing, parasailing, and windsurfing nearby, you'll find plenty of adventures in the water. Visit our Playa del Carmen travel guide
Map
Quinta Avenida (5a) Calle 68 y 70, Mza 368 Lote 2 Luis Donaldo Colosio, Playa del Carmen, QROO, 77728

What's nearby

  • Mamita's Beach en Playa del Carmen
    Mamitas Beach
    11 min walk - 0.6 miles
  • Playa 88
    Playa 88
    13 min walk - 0.7 miles
  • Playa del Carmen beach palapa in Riviera Maya Caribbean at Mayan Mexico
    Playa del Carmen Main Beach
    15 min walk - 0.8 miles
  • Quinta Avenida
    Quinta Avenida
    19 min walk - 1.0 mile
  • Punta Esmeralda Beach
    19 min walk - 1.0 mile

Getting around

  • Cancun Intl. Airport (CUN)
    48 min drive

Restaurants

  • Crisol
    4 min walk
  • Ceviche Corazon
    6 min walk
  • Que Huevos
    7 min walk
  • Bajo Café Quinta
    1 min walk
  • Quinta Parilla
    8 min walk

About this property

Ocean Zen Suites on 5th Avenue - Adults Only

Hotel near Mamitas Beach
Located close to Punta Esmeralda Beach and Quinta Alegría Shopping Mall, Ocean Zen Suites on 5th Avenue - Adults Only provides a rooftop terrace, a garden, and dry cleaning/laundry services. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool along with sun loungers
  • A casino shuttle, express check-out, and express check-in
  • A 24-hour front desk, multilingual staff, and luggage storage
  • Barbecue grills, smoke-free premises, and beach towels
Room features
All guestrooms are individually furnished, and feature comforts such as laptop-compatible safes and air conditioning, as well as perks like free WiFi.
Other amenities include:
  • Bathrooms with rainfall showers and designer toiletries
  • Private yards, wardrobes/closets, and refrigerators

Similar properties

Beach/ocean view
Hotel Kay Adults Only
Downtown Playa del Carmen
  • Free WiFi
  • Housekeeping
  • 24/7 front desk
  • Grocery/Convenience store
6.2 out of 10, 75 reviews
Hotel Kay Adults Only
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available
  • Street parking available
  • Casino shuttle (surcharge)

Things to do

  • 24-hour pool access
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Barbecue grill
  • Beach towels
  • Garden
  • In a provincial park
  • Picnic area
  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 2 buildings
  • 3 floors
  • Built in 2017
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your passport after booking
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of MXN 1000 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: PayPal
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
24-hour pool access
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ocean Zen Suites 5th Avenue Adults Hotel Playa del Carmen
Ocean Zen Suites 5th Avenue Adults Playa del Carmen
Ocean Zen Suites 5th Avenue Adults
Ocean Zen Suites 5th Avenue A
Ocean Zen Suites On 5th Avenue
Ocean Zen Suites on 5th Avenue - Adults Only Hotel
Ocean Zen Suites on 5th Avenue - Adults Only Playa del Carmen

Frequently asked questions

Does Ocean Zen Suites on 5th Avenue - Adults Only have a pool?

Yes, this property has an outdoor pool. Pool access is available 24 hours a day.

Is Ocean Zen Suites on 5th Avenue - Adults Only pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at Ocean Zen Suites on 5th Avenue - Adults Only?

Check-in start time: 3 PM; Check-in end time: 11 PM. A fee applies for early check-in (subject to availability).

What time is check-out at Ocean Zen Suites on 5th Avenue - Adults Only?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Ocean Zen Suites on 5th Avenue - Adults Only located?

Located in Luis Donaldo Colosio, this hotel is within a 15-minute walk of Mamitas Beach and Punta Esmeralda Beach. Quinta Avenida and Quinta Alegría Shopping Mall are also within 1 mi (2 km).

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Ocean Zen Suites on 5th Avenue - Adults Only Reviews

8.0

Very Good

8.6

Cleanliness

8.2

Location

8.4

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 90 out of 188 reviews
Rating 8 - Good. 44 out of 188 reviews
Rating 6 - Okay. 28 out of 188 reviews
Rating 4 - Poor. 7 out of 188 reviews
Rating 2 - Terrible. 19 out of 188 reviews

Reviews

Verified

8/10 Good

Stacy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didnt even have a chance to dip in the pool but it lookked clean and lovely.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Kiara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the beach and plenty of food options close by.
Verified

10/10 Excellent

Juanita

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and comfortable
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

PATHPORN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gems

Clean. Safe. Quiet. Close to the beach and small restaurants, but far enough away from the tourist areas. This is perfect for people who want a quieter experience and a great beach, seconds from their room. It is also just down the street from Pranamaya Free dive which offers a variety of excursions. Great people.
Stayed 1 night in Apr 2025
Verified

8/10 Good

Francessca

Liked: Staff & service, property conditions & facilities
Staff was amazing, Anna Maria made sure i had what I needed and assisted with any requests I had. About 10min walk to downtown 5th avenue. Nice view from the pool area to the Ocean. I was traveling alone and am a women so walking back at night was not the best choice, the hotel is in kore of a residential area. The stay was nice and I would stay again.
Stayed 2 nights in Dec 2023
Verified

10/10 Excellent

Vasili

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was our third stay at Ocean Zen. They really care. Yes, do not expect a perfect place but compared to many other places we've stayed, we had everything we needed. Love that their staff speaks good English, rooms are clean, away from the "insanity of the 5th Avenue," here at least you can SLEEP and have all you need for a get away stay. We miss visiting with "turtles" and look forward to being back in the fall/winter. P.S. It was great annual business planning and a recharge trip. Wish the rooms would have a "desk or at least a table."
Stayed 6 nights in Feb 2025
Verified

6/10 Okay

Dawn

Liked: Cleanliness, staff & service
The suite that we had was spacious, clean and had a nice balcony. We were in very close proximity to the beach. The courtyard area was not very well tended, and we had no hot water at all during our 3 days stay. The staff however were as pleasant and accommodating as they could be, but the problem was not resolved before we checked out
Stayed 3 nights in Nov 2024
Verified

4/10 Poor

Henri

Liked: Staff & service, room comfort

Low quality compared to price

We first booked the honeymoon suite, which should rather be called the honeymoon basement, thanks to the kind staff for allowing us to change room. Second room, shower wasn't working so the first evening we couldn't shower and had to change again, third room shower was working so so and the floor of the room was very dirty. When signing in to the hotel you are forced to sign a statement saying that you won't leave any complaints during your visit which I found very strange. Reason for low rating on review was that this hotel was quite pricey even after a big discount compared to other placed we stayed in before and after, and in my opinion, for that price they shall deliver a much higher quality.
Stayed 3 nights in Dec 2024
Verified

6/10 Okay

Austin

Liked: Staff & service
Rooftop pool
Stayed 4 nights in Jan 2026
Verified

8/10 Good

Lydia

The staff are friendly…. the location was great
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Emily

Liked: Cleanliness, amenities, property conditions & facilities
Clean & comfortable room, lovely location a few minutes walk from the beach, gorgeous ocean view, next door to Bajo Café - exquisite food & service, lovely low key vibe.
Secure entrance
Bajo Café next door
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Great price for a nice property. A little far away from the center of town but right next to the beach
Stayed 4 nights in Feb 2025
Verified

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, comfortable and spacious. the location was fantastic
Stayed 1 night in Mar 2023
Verified

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely quiet hotel

We stayed here for four nights at the end of our honeymoon. The staff were amazing and very helpful. The location was very quiet and the views were lovely of the jungle and ocean.
Stayed 1 night in Jun 2023
Verified

10/10 Excellent

Esmeralda Nava

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice and clean, we had everything we need. A walk distance to restaurants and beaches.
Stayed 7 nights in Mar 2023
Verified

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like the view because it is overlooking the forested area. It is also very walkable to the beach. The staff are nice.
Stayed 4 nights in Apr 2023
Verified

2/10 Terrible

David

Disliked: Cleanliness, amenities, property conditions & facilities
The photos online were definitely embellishing the actual quality of the hotel, catfish would be a good description. The room wasn’t the cleanest and the sheets were stained. Housekeeping never cleaned the room despite putting the sign out requesting it. Once somehow the sign requesting cleaning was flipped over to do not disturb when we got back. Trash was piling up including the toilet trash that you’re not supposed to flush paper in the toilet. Speaking of toilets there was a broken one on the side of the building (skibidi homage?) along with graffiti everywhere on the walls outside. Loose dogs doing their business everywhere. I actually stepped in a pile coming back from the crowded beach with people hovering around our bag. The rooftop pool was very dirty. No elevator so if you’re disabled you should avoid. No WiFi and the chairs in the garden area were rusted out on the seat part. Slight space in the patio door where mosquitos come in and eat you while you’re sleeping. The last day we stayed the night in a different hotel because the loose dogs fighting in the middle of the night was causing us to not sleep well and we wanted to be refreshed getting on the flight out of there. Has to be one of the worst hotels I’ve stayed in. Do yourself a favor and avoid this hotel and most hotels above CTM-A street because the loose dogs don’t seem to cross that road and 90 percent less graffiti.
Toilet
Homeless outside
Area where dogs do their business
Graffiti
Stayed 4 nights in Feb 2026
Verified

6/10 Okay

Derek

Liked: Cleanliness, staff & service, property conditions & facilities
It was very clean
Verified

2/10 Terrible

Kathryn

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pictures I do not trust this hotel chain they are terrible very unsanitary and unsafe
Stayed 12 nights in Jan 2025
Verified

8/10 Good

Ute

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Closeness to beach super; very helpful staff; Wifi connection VERY Bad.
Stayed 2 nights in Jul 2023
Verified

10/10 Excellent

Jimmy

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 14 nights in Apr 2023
Verified

6/10 Okay

gabriel

Liked: Cleanliness
A lot of noise in the morning early.
Stayed 1 night in Mar 2024
Verified

8/10 Good

Jean-Sebastien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little off the beaten track from further south where there are too many people and too many stores. A 5 minute walk from the closest beach with local and semi-local restaurants near by. Also has a small pool on the roof with a view of the neighbourhood. Not a luxury hotel but it has character and that's what we liked about it.
Stayed 2 nights in Feb 2023
Verified

6/10 Okay

MARIA

Disliked: Staff & service
Room was in good condition, well maintained, nice view but NO hot water 😮 also garbage from previous renters were not cleaned, there was a bag full of garbage and a bin full under the sink , good flies all over the place . The restroom had also a garbage big full of it .
Stayed 1 night in Dec 2024