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Get an overview of this hotelUpscale property on the beach, with 5 outdoor swimming pools

Popular property highlights

Free parking
Free WiFi
Restaurant
Swimming pools
Business center

Location

Located in Playa del Carmen, this beachfront property is next to a golf course and within 3 mi (5 km) of Grand Coral Golf Riviera Maya, El Camaleon Mayakoba Golf Course, and Punta Esmeralda Beach. 28 de Julio Square is 3.1 mi (5 km) away.

Resort Features

Catch some rays at the beach or spend the day relaxing at Ocean Riviera Paradise All Inclusive's full-service spa. Then enjoy a meal at one of the property's 11 restaurants.

Room Amenities

All 974 rooms boast deep soaking tubs and offer free WiFi and free minibar items. Room service and coffee makers are standard, as are LED TVs with satellite channels.

Languages Spoken

  • English

Resort Amenities

All-Inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • Room service during certain hours
  • In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

  • Scuba-diving lessons

Land activities

  • Fitness facilities
  • Tennis
  • Volleyball

Entertainment

  • Onsite entertainment and activities
  • Access to onsite clubs

Not included

  • Surcharge for premium or imported alcoholic beverages
  • Airport transfers
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators

Resort Amenities

Ocean Riviera Paradise All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Ocean Riviera Paradise All Inclusive features a full-service spa, a complimentary water park, and 5 outdoor swimming pools. Dining is available at one of the property's 11 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 3 poolside bars and 10 bars/lounges. A computer station is located on site and wireless Internet access is complimentary.

A business center is on site at this 4-star property. This Mediterranean property also offers a casino, a children's pool, and a nightclub. Limited complimentary onsite parking is available on a first-come, first-served basis.

Ocean Riviera Paradise All Inclusive is a smoke-free property.

  • Number of outdoor pools - 5 
  • Elevator 
  • Fitness facilities 
  • 24-hour front desk 
  • Business center 
  • Porter/bellhop 
  • Free self parking 
  • Dry cleaning/laundry service 
  • Computer station 
  • Terrace 
  • Luggage storage 
  • Hair salon 
  • ATM/banking 
  • Concierge services 
  • Gift shops or newsstand 
  • Snack bar/deli 
  • Shopping on site 
  • Outdoor tennis courts - 3 
  • Parking (limited spaces) 
  • Total number of rooms - 974 
  • Number of floors - 4 
  • Number of buildings/towers - 4 
  • Tennis on site 
  • Casino 
  • Number of bars/lounges - 10 
  • Number of poolside bars - 3 
  • Full-service spa 
  • Free water park access 
  • Swim-up bar 
  • Grocery/convenience store 
  • Tours/ticket assistance 
  • Meeting rooms 
  • Year Built - 2016 
  • Coffee shop or café 
  • Free WiFi 
  • Babysitting or childcare (surcharge) 
  • Children's club (free) 
  • Smoke-free property 
  • Nightclub 
  • Supervised childcare/activities (free) 
  • Children's pool 
  • Safe-deposit box at front desk 
  • Spa services on site 
  • Number of restaurants - 11 
  • Reception hall 
  • Laundry facilities 
  • Television in common areas 
  • Arcade/game room 
  • Wedding services 
  • Garden 
  • Multilingual staff 
  • Free newspapers in lobby 

Family Friendly Amenities

  • Family Hotel  
  • Water park access (complimentary)  
  • Outdoor pools  
  • Children's pool  
  • Supervised childcare/activities (free)  
  • Free Wi-Fi  
  • Outdoor tennis courts  
  • Children's club (free)  
  • Grocery/convenience store  
  • Snack bar/deli  
  • Laundry facilities  
  • Babysitting or childcare (surcharge)  
  • Arcade/game room  
  • Playground on site  
  • Bowling alley on site  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • Spanish

Parking

Free self parking, Parking (limited spaces)

Room Amenities

  • Premium TV channels 
  • In-room climate control (air conditioning) 
  • Air conditioning 
  • Ceiling fan 
  • Phone 
  • Coffee/tea maker 
  • Free bottled water 
  • Minibar (stocked, free items) 
  • Daily housekeeping 
  • Private bathroom 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • Shower/tub combination 
  • Slippers 
  • Deep soaking bathtub 
  • Iron/ironing board 
  • Desk 
  • In-room safe (laptop compatible) 
  • Satellite TV service 
  • Free WiFi 
  • Number of bathrooms -  
  • Room service (limited hours) 
  • LED TV 

Where to Eat

Blue Moon - This restaurant specializes in international cuisine and serves dinner only.

Amaranto - Overlooking the garden, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open daily.

Villamarina - This restaurant specializes in international cuisine and serves breakfast, lunch, and light fare. A children's menu is available. Open daily.

Ruta 66 - This coffee shop specializes in American cuisine and serves breakfast, lunch, and dinner. Open 24 hours. Open daily.

La Locanda - This theme restaurant specializes in Italian cuisine and serves dinner only. A children's menu is available.

Room service (during limited hours) is available.

Nearby Things to Do

Outdoor tennis courts and a complimentary water park are featured at the property. 5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site 
  • Basketball on site 
  • Beach volleyball on site 
  • Bowling alley on site 
  • Scuba diving nearby 

Spa Services

Guests can indulge in a pampering treatment at the property's full-service spa, Despacio. Services include hot stone massages, Swedish massages, Thai massages, and facials. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily.

  • Hot stone massage 
  • Swedish massage 
  • Sauna in spa 
  • Spa tub in spa 
  • Steam room in spa 
  • Thai massage 
  • Reflexology 
  • Manicures and pedicures 
  • Body treatments 
  • Facial treatments 
  • Massages 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • Roll-in shower 
  • Wheelchair accessible parking 
  • In-room accessibility 

Resort Policies

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at 5:30 AM

Minimum check-in age is 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets not allowed (service animals welcome)

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
No rollaway/extra beds available
No cribs (infant beds) available
Only service animals are allowed

Fees

You'll be asked to pay the following charges at the property:
  • A tax is imposed by the city: USD 1.02 per accommodation, per night
  • Sanitation services: USD 2 per night
The charges below are included in your overall room price:
  • New Year's Eve gala dinner fee
  • Christmas Eve gala dinner fee
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Late check-out is available for a fee (subject to availability, amount varies)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Resort Name

  • Ocean Riviera Eden beach All Inclusive Playa del Carmen
  • Ocean Riviera Eden beach All Inclusive
  • Ocean Riviera Eden beach Playa del Carmen
  • Ocean Riviera Paradise All Inclusive All-inclusive property
  • Ocean Riviera Paradise All Inclusive Playa del Carmen
  • Ocean Riviera Paradise All Inclusive All-inclusive property
  • Ocean Riviera Paradise All Inclusive Playa del Carmen
  • Ocean Riviera Paradise All Inclusive Playa del Carmen
  • Ocean Riviera Eden by the beach All Inclusive
  • Ocean Riviera Paradise All Inclusive All-inclusive property
  • All-inclusive property Ocean Riviera Paradise All Inclusive
  • Ocean Riviera Paradise Eden by the beach All Inclusive

We should mention

A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December. A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December. Children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms.

Special Offer

Book a stay in a "Privilege Junior Suite Garden View", "Privilege Junior Suite Pool View", "Privilege Junior Suite Rooftop", "Privilege Junior Suite Swim Up", or a "Privilege Master Suite Swim Up" and receive the following benefits: private check-in; pillow menu; access to Nespresso machine; 10% off at Despacio Spa Center; 10% off at Dive-it, 20% off car rental; access to privilege lounge; 1 lobster dinner (minimum 3-night stay); access to exclusive beach zone; and butler services.

Discount details provided at check-in. Taxes and gratuity may not be included. Spa appointment may be required. No refunds for any unused portion of offer. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.

Dolphin Swim Offer

Book a stay in any room or rate category for travel April 1 - September 30, 2019, and receive a coupon at check-in for 1 dolphin swim per stay, per room.

Full details at check-in. Coupon is redeemable at the Local Expert Concierge at the hotel. Taxes and gratuity may not be included. No refunds for any unused portion of offer. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.


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