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Occidental at Xcaret Destination - All Inclusive

4.0 star property
Upscale property with pools and private beach

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

Occidental at Xcaret Destination - All Inclusive

Photo gallery for Occidental at Xcaret Destination - All Inclusive

Aerial view
Couples treatment rooms, body treatments, aromatherapy
Exterior
View from room
10 restaurants, breakfast, lunch, dinner served; Italian cuisine

Overview of Occidental at Xcaret Destination - All Inclusive

Reviews
8.2

Very good

Popular amenities

  • Breakfast includedBreakfast includedBreakfast included
  • PoolPoolPool
  • On private beachOn private beachOn private beach
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant

Check out the area

Map
Carretera Federal 307, KM 282, Chetumal a Puerto Juarez, Xcaret, Playa del Carmen, QROO, 77710
  • Popular LocationXcaret Eco Theme Park16 min walk
  • Popular LocationXplor Theme Park4 min drive
  • Popular LocationFerry to Cozumel9 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)53 min drive

Room options

View all photos for Deluxe Room (Concierge, Unlimited Xcaret Xperience - Basic Entrance)

1 bedroom, premium bedding, down comforters, free minibar

Deluxe Room (Concierge, Unlimited Xcaret Xperience - Basic Entrance)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Free minibar items
LED TV
Ceiling fan
Separate bedroom
Premium bedding
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room (Unlimited Xcaret Xperience - Basic Entrance)

1 bedroom, premium bedding, down comforters, free minibar

Deluxe Room (Unlimited Xcaret Xperience - Basic Entrance)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Free minibar items
LED TV
Ceiling fan
Separate bedroom
Premium bedding
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Luxury Room (Level Unlimited Xcaret Xperience - Basic Entrance)

1 bedroom, premium bedding, down comforters, free minibar

Luxury Room (Level Unlimited Xcaret Xperience - Basic Entrance)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Free minibar items
LED TV
Ceiling fan
Separate bedroom
Premium bedding
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Unlimited Xcaret Xperience - Basic Entrance)

1 bedroom, premium bedding, down comforters, free minibar

Junior Suite (Unlimited Xcaret Xperience - Basic Entrance)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Free minibar items
LED TV
Ceiling fan
Separate bedroom
Premium bedding
  • 47 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Royal Suite (Level Unlimited Xcaret Xperience - Basic Entrance)

1 bedroom, premium bedding, down comforters, free minibar

Royal Suite (Level Unlimited Xcaret Xperience - Basic Entrance)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Free minibar items
LED TV
Ceiling fan
Separate bedroom
Premium bedding
  • 90 sq m
  • Beach view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Royal Suite (Level)

1 bedroom, premium bedding, down comforters, free minibar

Royal Suite (Level)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Private plunge pool
Private indoor spa tub
Air conditioning
Free cribs/infant beds
  • 90 sq m
  • Beach view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Luxury Room (Royal Level)

1 bedroom, premium bedding, down comforters, free minibar

Luxury Room (Royal Level)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Private plunge pool
Private indoor spa tub
Air conditioning
Free cribs/infant beds
  • 40 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Studio Suite

1 bedroom, premium bedding, down comforters, free minibar

Junior Studio Suite

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Free minibar items
LED TV
Ceiling fan
Separate bedroom
Premium bedding
  • 47 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe Room

1 bedroom, premium bedding, down comforters, free minibar

Deluxe Room

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Free minibar items
LED TV
Ceiling fan
Separate bedroom
Premium bedding
  • 32 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe Room (Concierge)

1 bedroom, premium bedding, down comforters, free minibar

Deluxe Room (Concierge)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Free minibar items
LED TV
Premium bedding
Separate bedroom
Blackout drapes/curtains
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

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About the neighborhood

Playa del Carmen

Occidental at Xcaret Destination - All Inclusive is located on a private beach and in an area with good shopping. Xplor Theme Park and Playa del Carmen Maritime Terminal are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Playa del Carmen Main Beach and Mamitas Beach. Don't miss out on a visit to Xcaret Eco Theme Park. Take an opportunity to explore the area for water adventures such as swimming and other activities like golfing.
Visit our Playa del Carmen travel guideOpens in a new window

What's nearby

  • Xcaret Eco Theme Park - 16 min walk
  • Xplor Theme Park - 4 min drive
  • Ferry to Cozumel - 9 min drive
  • Quinta Avenida - 11 min drive
  • Playacar Golf Club - 13 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 54 min drive

Restaurants

  • Occidental Vacation Club First Club Lounge at Grand Xcaret - 10 min walk
  • Cafeteca - 7 min drive
  • Blue Moon Beach Bar Sandos Select Club - 9 min drive
  • El Mercado de San Juan - 7 min drive
  • Las Cuevas - 7 min drive

About this property

Occidental at Xcaret Destination - All Inclusive

Upscale all-inclusive property near Xcaret Eco Theme Park
Located close to Xplor Theme Park and Playacar Golf Club, Occidental at Xcaret Destination - All Inclusive provides a free breakfast buffet, a grocery/convenience store, and a shopping mall on site. With a private beach, beach massages, and snorkeling, this property is the perfect place to soak up some sun. For some rest and relaxation, visit the sauna, and indulge in a Swedish massage, aromatherapy, or a facial. Be sure to enjoy a meal at any of the 10 onsite restaurants, which feature Italian cuisine and garden views. Enjoy onsite activities like archery, volleyball, and ecotours. Stay connected with free WiFi in public areas, and guests can find other amenities such as mini golf and a coffee shop/cafe.
Other perks at this property include:
  • 7 outdoor pools with sun loungers, pool umbrellas, and a lifeguard on site
  • Free self parking
  • 2 outdoor tennis courts, babysitting (surcharge), and luggage storage
  • A 24-hour front desk, a reception hall, and an elevator
  • Guest reviews say good things about the family-friendly amenities, bar, and beach locale
Room features
All 765 rooms feature comforts such as 24-hour room service and premium bedding, as well as perks like air conditioning and free stocked minibars. Guest reviews speak well of the clean, comfortable rooms at the property.
Other amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with eco-friendly toiletries and showers
  • 37-inch LED TVs with cable channels
  • Wardrobes/closets, balconies, and free infant beds

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks, and beverages included
In-room minibar (all beverages included)
Limited gourmet or à la carte dining

Land activities

Fitness facilities
Miniature golf
Tennis
Volleyball
Tennis rackets
Kids club

Lessons/classes/games

Dancing

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM–11:30 AM
  • 10 restaurants
  • 11 bars/lounges
  • A coffee shop/cafe

Restaurants on site

  • D Oriental
  • La Hacienda
  • Le buffet
  • Los Olivos
  • Steak House

Things to do

  • 2 outdoor tennis courts
  • 7 outdoor pools
  • Air hockey
  • Arcade/game room
  • Archery
  • Beach volleyball
  • Billiards/pool table
  • Ecotours
  • Evening entertainment
  • Free children's club
  • Mini golf
  • Playground
  • Sauna
  • Shopping mall
  • Snorkeling

Family friendly

  • 7 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Free children's club
  • Free crib
  • Grocery/convenience store
  • Lifeguards on site
  • Mini golf
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage

Guest services

  • Change of bedsheets on request
  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center

Outdoors

  • Beach towels
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas

Spa

  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Swedish massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2016
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Towels

Entertainment

  • 37-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free stocked minibar

Outdoor space

  • Balcony

More

  • Access via exterior corridors
  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 1.99 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a security system and outdoor lighting

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Does Occidental at Xcaret Destination - All Inclusive have a pool?

Yes, this property has 7 outdoor pools.

Is Occidental at Xcaret Destination - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Occidental at Xcaret Destination - All Inclusive?

Self parking is free at this property.

What time is check-in at Occidental at Xcaret Destination - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Occidental at Xcaret Destination - All Inclusive?

Check-out is at 11:00 AM.

Are there all-inclusive benefits at Occidental at Xcaret Destination - All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include mini golf, tennis, volleyball, and more.

Where is Occidental at Xcaret Destination - All Inclusive located?

Nestled on the beach, this Playa del Carmen property is within 1 mi (2 km) of Xcaret Eco Theme Park and Xplor Theme Park. Quinta Avenida and Playa del Carmen Maritime Terminal are also within 6 mi (10 km).

Occidental at Xcaret Destination - All Inclusive Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 1586 out of 3165 reviews" "
Rating 8 - Good. 747 out of 3165 reviews" "
Rating 6 - Okay. 396 out of 3165 reviews" "
Rating 4 - Poor. 223 out of 3165 reviews" "
Rating 2 - Terrible. 213 out of 3165 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Morgan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I had an amazing time at this resort. The property is beautiful, we loved being surrounded by the jungle and seeing animals every day. We also loved the adults-only saltwater pool that feeds from the ocean where you are surrounded by fish! We thought the food and buffet quality was excellent. We definitely plan to return in the future with kids one day! Highly recommend this resort, great for a couples getaway like we did or also great for families with kids.
Stayed 4 nights in Apr 2024

8/10 Good

Haley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The grounds are amazing. It’s a lot of walking, but well worth it.
Stayed 7 nights in Apr 2024

8/10 Good

Jose

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Property could used some renovations. Majority of the pools are missing tiles. Elevators can be dirty at times. Hotel rooms do not carry wash cloths.
Stayed 7 nights in Apr 2024

4/10 Poor

Eric

Traveled with family
Disliked: Cleanliness, staff & service, amenities
Food was not good. Hard time to make a food reservation. Short staffed. They only had one bottle of the same tequila at the bar once it was finished they tried giving you cheap tequila. I would not stay there again.
Stayed 7 nights in Mar 2024

10/10 Excellent

Marcus, Medford

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to the reserve. Far from downtown.
Stayed 8 nights in Feb 2024

2/10 Terrible

allison

Traveled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Expedia SCAM and complete rip off. We paid hundreds over after taxes and fees to stay at this property for ONE night and others paid 2/3rds less per night, some people paid less than that! We felt so ripped off. We received no VIP treatment, and the food was like Dennys and the Hotel like Holiday Inn. We thought we were going to get a high-end resort experience but instead we got ripped off. We wanted to stay one night to see if we should bring our kids back but it is not worth it. We were so excited to see this destination but thoroughly got ripped off - if you want to save money go online via Mexico google and you will save a ton of money. I would post the prices we paid, but Expedia will not allow it.
Stayed 1 night in Apr 2024

2/10 Terrible

Zachariah

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Svitlana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tasteful and well-through design of the resort, proximity to the Xcaret park.
Stayed 10 nights in Apr 2024

10/10 Excellent

stephen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay at this property twice a year. Excellent, well-maintained property providing exceptional value. The small beach cove provides calm water year-round. The pools are about 4 feet deep and so they heat up nicely on sunny days. Food is wonderful with many choices including 3 buffet restaurants and 5 private dining restaurants. The Expedia building is centrally located near the quiet pool. I ask and within a few minutes someone is there to help.
Stayed 7 nights in Apr 2024

8/10 Good

Irma

Traveled with group
Liked: Cleanliness, property conditions & facilities
The resort is beautiful , good food variety. They need better night shows. There were a couple of incidents with the staff, since we are not members of the resort they did not try to help.
Stayed 5 nights in Apr 2024