Vacation packages
Stays
Cars
Flights
Support
AARP Member Savings
My Trips
AARP.org
Join
Renew

Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive

5.0 star property
Luxury hotel on the beach, with free water park

Choose dates to view prices

Nickelodeon Hotels & Resorts Riviera Maya offers a beachfront experience with a free water park, scuba diving, and two swim-up bars. Guests can enjoy NÁAY SPA, six restaurants, free in-room WiFi, on-site shopping, kid-friendly features, and attentive staff.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free airport shuttle
  • Bar
  • Pool
  • All inclusive
  • Gym

Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for Suite Superior with Sea View

1 bedroom, Frette Italian sheets, premium bedding, memory foam beds

Suite Superior with Sea View

  • 54 sq m
  • Sea view
  • Sleeps 5

View all photos for Suite Standard with Sea View

1 bedroom, Frette Italian sheets, premium bedding, memory foam beds

Suite Standard with Sea View

  • 54 sq m
  • Sea view
  • Sleeps 5

View all photos for Suite Premium with Pool View

1 bedroom, Frette Italian sheets, premium bedding, memory foam beds

Suite Premium with Pool View

  • 220 sq m
  • Sleeps 7

View all photos for Penthouse, Oceanfront (SWIM-UP KING SUITE)

1 bedroom, Frette Italian sheets, premium bedding, memory foam beds

Penthouse, Oceanfront (SWIM-UP KING SUITE)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Free minibar items
  • 54 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 5
  • 1 King Bed, 1 Twin Murphy Bed and 1 Twin Sofa Bed

View all photos for Penthouse, Oceanfront (SWIM-UP QUEEN SUITE)

1 bedroom, Frette Italian sheets, premium bedding, memory foam beds

Penthouse, Oceanfront (SWIM-UP QUEEN SUITE)

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Free minibar items
  • 54 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Suite, Oceanfront (SWIM-UP KING)

1 bedroom, Frette Italian sheets, premium bedding, memory foam beds

Suite, Oceanfront (SWIM-UP KING)

9.0 out of 10
Wonderful
(86 reviews)

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Free minibar items
  • 54 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 5
  • 1 King Bed, 1 Twin Murphy Bed and 1 Twin Sofa Bed

View all photos for Suite, Oceanfront (SWIM-UP POOL DECK LEVEL KING)

View from room

Suite, Oceanfront (SWIM-UP POOL DECK LEVEL KING)

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Free minibar items
  • 54 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 5
  • 1 King Bed, 1 Twin Murphy Bed and 1 Twin Sofa Bed

View all photos for Suite, Oceanfront (SWIM-UP POOL DECK LEVEL QUEEN)

View from room

Suite, Oceanfront (SWIM-UP POOL DECK LEVEL QUEEN)

7.8 out of 10
Good
(6 reviews)

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Free minibar items
  • 54 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Oceanfront (SWIM-UP QUEEN)

1 bedroom, Frette Italian sheets, premium bedding, memory foam beds

Suite, Oceanfront (SWIM-UP QUEEN)

9.0 out of 10
Wonderful
(60 reviews)

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Free minibar items
  • 54 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Big Kahuna Suite

Big Kahuna Suite | View from room

Big Kahuna Suite

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 108 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds, 1 Twin Murphy Bed and 1 Twin Sofa Bed

View all photos for Lair Suite

Lair Suite | 1 bedroom, Frette Italian sheets, premium bedding, memory foam beds

Lair Suite

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 108 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds, 1 Twin Murphy Bed and 1 Twin Sofa Bed

View all photos for Pineapple Suite

Pineapple Suite | 1 bedroom, Frette Italian sheets, premium bedding, memory foam beds

Pineapple Suite

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 108 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds, 1 Twin Murphy Bed and 1 Twin Sofa Bed

View all photos for Suite, Connecting Rooms, Oceanfront (SWIM-UP)

1 bedroom, Frette Italian sheets, premium bedding, memory foam beds

Suite, Connecting Rooms, Oceanfront (SWIM-UP)

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Free minibar items
  • Ocean view
  • Sleeps 10
  • 1 King Bed, 2 Queen Beds, 2 Double Sofa Beds and 1 Twin Murphy Bed

View all photos for Penthouse, Connecting Rooms, Oceanfront (SWIM-UP SUITE)

1 bedroom, Frette Italian sheets, premium bedding, memory foam beds

Penthouse, Connecting Rooms, Oceanfront (SWIM-UP SUITE)

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Free minibar items
  • Ocean view
  • Sleeps 10
  • 1 King Bed, 1 Twin Murphy Bed, 2 Double Sofa Beds and 2 Queen Beds

View all photos for Suite, Connecting Rooms (SWIM-UP POOL DECK LEVEL)

View from room

Suite, Connecting Rooms (SWIM-UP POOL DECK LEVEL)

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Free minibar items
  • Ocean view
  • Sleeps 10
  • 1 King Bed, 1 Twin Murphy Bed, 2 Double Sofa Beds and 2 Queen Beds

View all photos for Suite with Sea View

1 bedroom, Frette Italian sheets, premium bedding, memory foam beds

Suite with Sea View

  • 128 sq m
  • Sea view
  • Sleeps 8

View all photos for Suite with Sea View

1 bedroom, Frette Italian sheets, premium bedding, memory foam beds

Suite with Sea View

  • 128 sq m
  • Sea view
  • Sleeps 4

View all photos for Suite with Sea View

1 bedroom, Frette Italian sheets, premium bedding, memory foam beds

Suite with Sea View

  • 128 sq m
  • Sea view
  • Sleeps 4

You may also like

Ad
3 outdoor pools, cabanas (surcharge), pool umbrellas

Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only

Downtown Playa del Carmen
  • Pool
  • All inclusive
  • Spa
  • Parking included
9.6 out of 10, Exceptional, 48 reviews
Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only

About the neighborhood

Map
Carretera Cancun Tulum Km 45, Riviera Maya, Playa del Carmen, QROO, 77710

What's nearby

  • Cirque du Soleil Boutique at Vidanta Riviera Maya - 9 min drive - 4.2 miles
  • Playa Paraiso Golf Course - 9 min drive - 4.4 miles
  • Dr. Alfredo Barrera Marin Botanical Garden - 11 min drive - 5.3 miles
  • Sanctuary of Hope and Time Capsule - 11 min drive - 5.3 miles
  • Monumento Ruta de los Cenotes - 11 min drive - 5.7 miles

Getting around

  • Cancun Intl. Airport (CUN) - 31 min drive

Restaurants

  • ‪El Mar Y Tierra - ‬9 min drive
  • ‪Don Miquel - ‬13 min drive
  • ‪La Hacienda - ‬11 min drive
  • ‪El Cocotal - ‬6 min drive
  • ‪Sports & Music Bar - ‬13 min drive

About this property

Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive

Luxury all-inclusive hotel near Cirque du Soleil Boutique at Vidanta Riviera Maya
A free roundtrip airport shuttle, free water park access, and 2 swim-up bars are just a few of the amenities provided at Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive. This hotel is a great place to bask in the sun with a beachfront location and scuba diving. Indulge in a facial, a manicure/pedicure, and a deep-tissue massage at Náay Spa, the onsite spa. Be sure to enjoy a meal at any of the 6 on-site restaurants. Pilates classes and yoga classes are offered at the 24-hour health club; Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive also has a free grocery shopping service, a free daily manager's reception, and shopping on site. Free in-room WiFi is available to all guests, along with a garden and a playground.
You'll also find perks like:
  • An outdoor pool and a children's pool, along with a lazy river, a waterslide, and 2 swim-up bars
  • Free self parking
  • Limo/town car service, supervised childcare (surcharge), and an elevator
  • Outdoor furniture, a 24-hour front desk, and smoke-free premises
  • Guest reviews give top marks for the family-friendly amenities and helpful staff
Room features
All 280 individually furnished rooms boast comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like furnished balconies and laptop-friendly workspaces.
Other amenities include:
  • Changing tables, children's slippers, and children's dinnerware
  • Hypo-allergenic bedding, Frette Italian sheets, and memory foam beds
  • 2 bathrooms with rainfall showers and deep soaking tubs
  • Smart TVs with satellite channels
  • Wardrobes/closets, separate sitting areas, and childcare services

All inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service

Land activities

Fitness facilities
Kids club

Lessons/classes/games

Aerobics
Cooking
Dancing
Pilates
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Similar properties

Aerial view
Sandos Caracol Nature Resort & Water Park All Inclusive
  • Pool
  • Hot Tub
  • Breakfast included
  • All inclusive
7.0 out of 10, Good, 1,421 reviews
Sandos Caracol Nature Resort & Water Park All Inclusive

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle
  • Limo/town car service
  • Free self parking on site

Food and drink

  • 2 swim-up bars
  • 3 bars/lounges
  • 6 restaurants
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • BIKINI BOTTOM BAR™
  • GOOD BURGER™
  • PIAZZA™
  • YACHT CLUB, WORLD CUISINE

Things to do

  • 24-hour health club
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Games
  • Lazy river
  • Outdoor pool
  • Pilates classes
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Steam room
  • Waterslide
  • Yoga classes

Family friendly

  • Changing table
  • Children's dinnerware
  • Children's games
  • Children's pool
  • Free children's club
  • Free water park access
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Lazy river
  • Outdoor pool
  • Playground
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Free pool cabanas
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator

More

  • 1 building
  • 6 floors
  • Built in 2021
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Memory foam mattress

Bathroom

  • 2 private bathrooms
  • Bathrobes
  • Children's robes
  • Children's slippers
  • Deep soaking bathtub
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number OPERADORA GENTION SA DE CV

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Nickelodeon Hotels Resorts Riviera Maya
Nickelodeon Hotels Resorts All Inclusive Riviera Maya
Nickelodeon Hotels Resorts Riviera Maya Gourmet by Karisma

Frequently asked questions

Does Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive?

Check-in start time: 4:00 PM; Check-in end time: midnight.

What time is check-out at Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive?

Check-out is at 11:00 AM.

Does Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive provide a shuttle to the airport?

Yes, there's a free airport shuttle.

Are there all-inclusive benefits at Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include aerobics classes, cooking classes, pilates classes, and more.

Where is Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive located?

Nestled on the beach, this Playa del Carmen hotel is within 6 mi (10 km) of Playa Paraiso Golf Course, Paradise Beach, and Nicklaus Design Golf Course. Dr. Alfredo Barrera Marin Botanical Garden and Sanctuary of Hope and Time Capsule are also within 6 mi (10 km).

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 656 out of 1136 reviews
Rating 8 - Good. 199 out of 1136 reviews
Rating 6 - Okay. 119 out of 1136 reviews
Rating 4 - Poor. 69 out of 1136 reviews
Rating 2 - Terrible. 93 out of 1136 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Guadalupe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, will definitely be going again.
Stayed 3 nights in Aug 2025

10/10 Excellent

Hortencia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great beautiful place
Stayed 3 nights in Aug 2025

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 3 nights in Oct 2025

10/10 Excellent

zarekeia

Liked: Cleanliness
I loved this property it is modern, clean, and the food/drinks were excellent
Stayed 3 nights in Jul 2025

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best vacation with kids!
Stayed 4 nights in Jul 2025

8/10 Good

Juana G

Liked: Cleanliness, amenities, property conditions & facilities
Great place to take the kids for vacation
Stayed 5 nights in Jun 2025

8/10 Good

Alexis

Liked: Cleanliness, property conditions & facilities
Loved it
Stayed 3 nights in Aug 2025

10/10 Excellent

Yoscata

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very kid Oriented. Lots to do and every staff member was super nice
Stayed 3 nights in Jul 2025

2/10 Terrible

stacy

Disliked: Staff & service, amenities, property conditions & facilities
We left early, there was nothing to do other than the waterpark, no food options and horrible communication.
Stayed 5 nights in Oct 2025

10/10 Excellent

Fernanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 3 nights in Jun 2025

10/10 Excellent

Jeremy David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our time there.
Stayed 8 nights in Apr 2025

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente todo
Stayed 3 nights in Jul 2025

10/10 Excellent

Armando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s our 3rd year coming. Good experience kids love it.
Stayed 5 nights in Jul 2025

10/10 Excellent

Richelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely love this hotel perfect for kids and adults
Stayed 4 nights in Mar 2025

10/10 Excellent

Carlos

The service was great
Stayed 3 nights in Jun 2025

8/10 Good

Chatera

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel it self is beautif its very EXPENSIVE. They upcharge for simple things lobster and cabanas and kids face painting. all inclusive should be all things paid for the amount of money people are spending i shouldnt be paying 11$ for a bag of chips for the kids. The gift shop is ridiculous i couldnt even bring home anything really 80$ for a plush spongebob tiny at that is crazy. FOOD especially room service was a miss i would reccomend to enjoy at least once but would I go back PROBALLY NOT!
Stayed 3 nights in Oct 2025

10/10 Excellent

Chrystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this resort, will definitely be going back. Alex that works in the Italian restaurant is the best.
Stayed 4 nights in Feb 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great family resort with options for everyone! We had a wonderful time with our family and made tons of memories.
Stayed 7 nights in Mar 2025

10/10 Excellent

JASMIN

Liked: Cleanliness, amenities, property conditions & facilities
Amazing family trip. Worth every penny! The room pool is cold but such a great relief from the heat. The room was amazing and kept very clean by the amazing staff. Character breakfast was extra but WORTH IT!! The water park is the perfect size and was never over crowded. Overall amazing stay would go again!
Stayed 4 nights in Jun 2025

10/10 Excellent

RUBEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place !!!!
Stayed 5 nights in Mar 2025

10/10 Excellent

Armando De La

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great and kind. Everything was clean and beautiful
Stayed 4 nights in Mar 2025

10/10 Excellent

Christopher

Best vacation resort for families. Only negative thing we encountered was room service. We placed our
Stayed 5 nights in May 2025

10/10 Excellent

Jerrom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We've now done the Punta Cana and Cancun Nick resorts and they're both great and have advantages and disadvantages. Overall we liked Cancun better.
Stayed 5 nights in Feb 2025

8/10 Good

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place is beautiful and lots of fun for kids. Room was beautiful. Food and drinks were ok. My issue was the lack of information shared with me about the hotel amenities and days events. We got there early and waited until 4:30. They never called me to inform me the room was ready. They also didn’t explain the check out procedure. I didn’t know about the QR code for events and missed many events on day one. Just wish a detailed email with information about the resort would have been shared before we arrived.
Stayed 1 night in Aug 2025

10/10 Excellent

Cecilia

This is a must visit for family vacation! It exceeded my expectations. It just great! The staff was beyond professional, friendly, polite and attentive! The resort/ hotel was super clean always. Exceptional! Definitely recommend and will travel back yearly!
Stayed 5 nights in Mar 2025

  • † More information about the $50 gift card with flight package benefit may be found at: https://www.expedia-aarp.com/lp/b/vacationpackages50prepaid

  • English Copyright 1995 – 2025. All rights reserved. Use of this Web site constitutes acceptance of the Expedia User Agreement and Privacy Policy. Expedia pays a royalty fee to AARP for the use of AARP’s intellectual property. These fees are used for the general purpose of AARP. All goods or services and discounts offered via the AARP® Travel Center powered by Expedia ®, are provided by third-party suppliers. AARP and its affiliates do not endorse and are not responsible for the goods or services and discounts made available on this site. Offers are subject to change and may have restrictions. Please contact the AARP® Travel Center powered by Expedia® directly for full details. AARP and its affiliates are not insurers.