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AMANÁA Hotel Boutique

Property class: 3

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Photo gallery for AMANÁA Hotel Boutique

A rooftop terrace with potted plants, a white staircase, and a clear blue sky. - AMANÁA Hotel Boutique (Playa del Carmen)
A corridor with tiled flooring, potted plants, and a staircase leading to an upper level. - AMANÁA Hotel Boutique (Playa del Carmen)
A rooftop pool with a view of the cityscape and a clear sky. - AMANÁA Hotel Boutique (Playa del Carmen)
A multi-story building with balconies, large windows, and a yellow garage door. - AMANÁA Hotel Boutique (Playa del Carmen)
A hotel room with two beds, a nightstand, a lamp, and an air conditioning unit. - AMANÁA Hotel Boutique (Playa del Carmen)
Close to Quinta Avenida and Playa del Carmen Main Beach, AMANÁA Hotel Boutique provides a coffee shop/cafe, a health club, and more. Stay connected with free in-room WiFi.

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym
  • Breakfast available
  • Housekeeping

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Deluxe Suite, 2 Queen Beds, Balcony, City View

A hotel room with two beds, a nightstand, a TV, and a door leading to another room.

Deluxe Suite, 2 Queen Beds, Balcony, City View

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Deluxe Suite, 1 King Bed, Balcony, City View

A hotel room with a large bed, a ceiling fan, two bedside tables with lamps, and a framed picture on the wall.

Deluxe Suite, 1 King Bed, Balcony, City View

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Gonzalo Guerrero, a neighborhood in Playa del Carmen, is home to AMANÁA Hotel Boutique. The area's natural beauty can be seen at Playa del Carmen Main Beach and Mamitas Beach, while Xplor Theme Park and Xcaret Eco Theme Park are popular area attractions. Xaman Ha Aviary and Temazcal Natura are also worth visiting. Visit our Playa del Carmen travel guide
Map
Calle 20 Nte Gonzalo Guerrero, Entre Avenida 30 y Avenida 35, Playa del Carmen, QROO, 77710

What's nearby

  • A performer in a green costume suspended above a crowd in a dimly lit venue.
    Calle 12
    8 min walk - 0.5 miles
  • A multi-level shopping mall with palm trees, hanging decorations, and various stores.
    Quinta Alegría Shopping Mall
    11 min walk - 0.6 miles
  • A public square with a central sculpture of a figure with outstretched wings, surrounded by other statues.
    Quinta Avenida
    12 min walk - 0.7 miles
  • A beach with a thatched-roof structure, palm trees, and clear blue water.
    Playa del Carmen Main Beach
    16 min walk - 0.9 miles
  • Central Square
    14 min walk - 0.8 miles

Getting around

  • Cancun Intl. Airport (CUN)
    49 min drive

Restaurants

  • Burger King
    4 min walk
  • Parrilleros Playeros
    3 min walk
  • Bufet De La Jungla
    4 min walk
  • La Ceiba de la 30
    5 min walk
  • Taqueria Don Luis. by Jorge Canto.
    5 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily continental breakfast available 8:00 AM to 11:30 AM for a fee: USD 10.40 for adults and USD 10.40 for children
  • A coffee shop/cafe

Things to do

  • Health club
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Pool umbrellas

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately USD 10.40 for adults and USD 10.40 for children
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Frequently asked questions

Does AMANÁA Hotel Boutique have a pool?

Yes, this property has an outdoor pool.

Is AMANÁA Hotel Boutique pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at AMANÁA Hotel Boutique?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at AMANÁA Hotel Boutique?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is AMANÁA Hotel Boutique located?

Located in Gonzalo Guerrero, this hotel is within a 15-minute walk of Calle 12 and Quinta Avenida. Playa del Carmen Main Beach and Mamitas Beach are also within 1 mi (2 km).

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Reviews

AMANÁA Hotel Boutique Reviews

6.6

6.4

Cleanliness

5.6

Amenities

6.8

Staff & service

6.2

Property conditions & facilities
Rating 10 - Excellent. 22 out of 74 reviews
Rating 8 - Good. 14 out of 74 reviews
Rating 6 - Okay. 14 out of 74 reviews
Rating 4 - Poor. 9 out of 74 reviews
Rating 2 - Terrible. 15 out of 74 reviews

Reviews

Verified review

2/10 Terrible

Graham

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Plenty of shops and places to eat near by to get you out of this very dated and archaic "hotel"
Stayed 28 nights in Mar 2026
Verified review

10/10 Excellent

Cynthia

Liked: Cleanliness, property conditions & facilities, room comfort
Great location. Small eateries near by.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Easy wallk into party zone, beach, ferry and bus terminals.
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room with fresh sheets. Good price and still not far from the action of Playa
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Freddie

Liked: Cleanliness, amenities, property conditions & facilities
Staff was Always Friendly and Helpful. The Location was very close to 3 Large Grocery Stores. Nice Beaches for swimming within walking distance to Hotel. The ‘Lovely Locals’ and tourists assimilate well together. Playa del Carmen is everything that we had heard 👍
Stayed 7 nights in Feb 2026
Verified review

4/10 Poor

Graham

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The only good thing about this hotel is its location. The room was dirty the bathroom sink was blocked and upon arrival i was charged an extra 20% for paying in cash. I was also told if i paid by debit card a further 5% charge would be added!!! The rooftop pool and terrace have very much seen better days and after a 28 day stay, to not have bed linen changed is pretty bad even for Mexico
Stayed 28 nights in Feb 2026
Verified review

6/10 Okay

Samantha

Great location, toilet paper, towels and smaller amenities were lacking.
Stayed 13 nights in Dec 2025
Verified review

2/10 Terrible

Alejandro

Disliked: Cleanliness, amenities, property conditions & facilities
Staff was very friendly, but the rooms had a bad odor to it, the restroom light didn’t work, the shower didn’t have a curtain or door from stopping the water from going out. We decided to just book another hotel for the week we were there and lost all our money spent here.
Stayed 6 nights in Jan 2026
Verified review

8/10 Good

Teresa

Liked: Cleanliness
👍
Stayed 2 nights in May 2025
Verified review

2/10 Terrible

Taras

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Most horrible location nothing like on pictures, you have to go and ask them to bring you a towel which they do with a big hole in it nothing works in there the safe didn't work the shower didn't work next day they did replace the shower head, but there is no running water in the sink just horrible. The neighborhood is horrible and there is no View
Stayed 6 nights in Feb 2026
Verified review

2/10 Terrible

Alma

Disliked: Cleanliness, staff & service, property conditions & facilities
I didnt recomend this hotel, the first reason smell a drugs, does not have parking, and the attention was terrible and feels insecure all the time
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Marcos

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
.
Stayed 7 nights in May 2025
Verified review

8/10 Good

Karolina

The bed was huge & the air conditioning was good. However, I realised my sheets hadn't been changed from the previous people! There was hair, pubes, & crumbs in the sheets, & the pillows smelled like a man and a woman's different perfumes. I was too tired at night to complain, so I just slept in the sheets anyway. I tried to have a daytime nap but there was some kind of construction work in the building during the day, very loud jackhammering. I also wasn't aware there was a pool or kitchenette or anything until a few weeks after I was there. The staff could have been more descriptive when checking in or talking about amenities
Stayed 3 nights in Oct 2025
Verified review

2/10 Terrible

GaBriEl

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Ni siquiera entramos desde la recepción mal trabajo muy tardado. Además el precio que los estaban cobrando era más elevado del que había reservado
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitaciones limpias , el personal muy amables
Stayed 6 nights in May 2026
Verified review

8/10 Good

David Carmona

Liked: Cleanliness
Habitaciones limpias
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service
Habitación limpia, buena atención, aire acondicionado funcionando, fallas con el aguas, tiendas cercanas, el hotel estaba en remodelación y cambio de administración por esos los fallos pero todo bien al final
Stayed 17 nights in Feb 2026
Verified review

6/10 Okay

Roberto

Disliked: Amenities, property conditions & facilities
El aire bien tiendas alrededor
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Blen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excelente todo es la segunda vez que me hospedo, esta vez estaba en remodelación y le faltaba el frigobar pero entendemos que estaban haciendo cambios
Stayed 2 nights in Mar 2026
Verified review

2/10 Terrible

Mauricio

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Si solo no hvia agua caliente
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Blen

Liked: Cleanliness, amenities, property conditions & facilities
excelente, siempre limpio, cómodo y en buena zona
Stayed 3 nights in Feb 2026
Verified review

2/10 Terrible

LUIS

Disliked: Amenities
La habitación olía mal, el colchón y almohadas tenían bolas, las toallas estaban demasiado viejas con hoyos, la regadera estaba mal, el lavamanos estaba taponeado, no había jabón para manos. No había estacionamiento como se ofrecía en la página. No hay elevador, la alberca está descuidada.
Stayed 3 nights in Feb 2026
Verified review

2/10 Terrible

Ivan

Disliked: Cleanliness, amenities, property conditions & facilities
De los peores hoteles en que me he hospedado, en el check in me cobraron más de loq ir estaba marcado en la reserva. La habitación era horrible, no es como en las fotos, no les dan mantenimiento, está todo oxidado, no salía bien en agua de la regadera, el lavamanos tapado, las sábanas se ve que no las cambian. No tenían ni lo básico, papel de baño, shampo y jabón, el lugar más austero.
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Carlos

Los servicios y la regadera.
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Saverio

Il Televisore non aveva programmi a pagamento perciò nessun film solo programmi messicani internet in hotel non funziona molto bene
Stayed 6 nights in Dec 2025