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SILVERSANDS Hotel Boutique - 5Th Ave

3.0 star property
Aparthotel with a rooftop terrace, a short walk to Quinta Avenida

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Photo gallery for SILVERSANDS Hotel Boutique - 5Th Ave

Beach bar
Terrace/patio
Suite, 1 King Bed with Sofa bed | Private kitchen | Full-size fridge, microwave, stovetop, coffee/tea maker
Luxury Suite, 1 King Bed with Sofa bed, Balcony, City View | Private kitchen | Full-size fridge, microwave, stovetop, coffee/tea maker
Outdoor pool, sun loungers

Reviews

7.0 out of 10
Good

Popular amenities

  • Housekeeping
  • Pool
  • Kitchen
  • Outdoor Space
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Suite, 1 King Bed with Sofa bed

Laptop workspace, free WiFi, bed sheets

Suite, 1 King Bed with Sofa bed

Highlights

Air conditioning
Kitchen
Full-sized refrigerator/freezer
Flat-screen TV
Ceiling fan
Bathrobes
Private bathroom
Microwave
  • Studio
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for SUPERIOR KING SUITE WITH BALCONY

Laptop workspace, free WiFi, bed sheets

SUPERIOR KING SUITE WITH BALCONY

Highlights

Balcony
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Flat-screen TV
Ceiling fan
Bathrobes
Private bathroom
  • 40 sq m
  • Studio
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for LOFT KING SUITE

LOFT KING SUITE | Laptop workspace, free WiFi, bed sheets

LOFT KING SUITE

Highlights

Air conditioning
Kitchen
Full-sized refrigerator/freezer
Flat-screen TV
2 bedrooms
Ceiling fan
Bathrobes
Private bathroom
  • 50 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe King Suite

Deluxe King Suite | Laptop workspace, free WiFi, bed sheets

Deluxe King Suite

Highlights

Air conditioning
Kitchen
Full-sized refrigerator/freezer
Flat-screen TV
Ceiling fan
Bathrobes
Private bathroom
Microwave
  • 30 sq m
  • Studio
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed with Sofa bed, Balcony, City View

Luxury Suite, 1 King Bed with Sofa bed, Balcony, City View | Laptop workspace, free WiFi, bed sheets

Luxury Suite, 1 King Bed with Sofa bed, Balcony, City View

Highlights

Balcony or patio
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Flat-screen TV
Sofa bed
Ceiling fan
Bathrobes
  • 50 sq m
  • Studio
  • City view
  • Sleeps 4
  • 1 King Bed and 1 King Sofa Bed

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About the neighborhood

Map
5 Avenida Entre Calle 38 y Calle 40, Playa del Carmen, QROO, 77710

What's nearby

  • Mamitas Beach - 5 min walk - 0.3 miles
  • Quinta Avenida - 6 min walk - 0.3 miles
  • Playa del Carmen Main Beach - 6 min walk - 0.4 miles
  • Quinta Alegría Shopping Mall - 11 min walk - 0.6 miles
  • Playa del Carmen Maritime Terminal - 4 min drive - 1.9 miles

Getting around

  • Cancun Intl. Airport (CUN) - 49 min drive

Restaurants

  • ‪Colectivo Mexicano Cervecero - ‬1 min walk
  • ‪Las Hijas de la Tostada - ‬1 min walk
  • ‪Mariskinky - ‬2 min walk
  • ‪San Lucho Mezcaleria - ‬1 min walk
  • ‪Pescaderia y Cockteleria el Pirata - ‬1 min walk

About this property

SILVERSANDS Hotel Boutique - 5Th Ave

Aparthotel with a rooftop terrace, a short walk to Quinta Avenida
This aparthotel features an outdoor pool, a rooftop terrace, and concierge services. WiFi in public areas is free. Other amenities include tour/ticket assistance and a picnic area. Each apartment provides a flat-screen TV with cable channels, plus a kitchen with a refrigerator, a stovetop, and a microwave. Free WiFi, a coffee/tea maker, and a ceiling fan are among the other amenities available to guests.
SILVERSANDS Hotel Boutique - 5Th Ave offers 7 air-conditioned accommodations with coffee/tea makers and bathrobes. Accommodations at this 3-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with premium cable channels and pay movies. Housekeeping is provided daily.

Recreational amenities at the aparthotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Italian, Spanish

Property amenities

Beach

  • Beach nearby

Pool/Spa

  • Outdoor pool
  • Pool loungers

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge)

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Microwave
  • Stovetop

Bedrooms

  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Outdoor areas

  • Picnic area
  • Rooftop terrace

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Housekeeping (daily)
  • Limited-hour front desk
  • Luggage storage
  • Tour and ticket assistance

Things to do

  • Bicycle rentals

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 7 units
  • Bicycle rentals

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Minimum check-in age: 15

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:30 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Mar Hotel Boutique 5th Av Playa del Carmen
Mar Hotel Boutique 5th Av
Mar Boutique 5th Av Playa del Carmen
Mar Boutique 5th Av
La Mar Hotel Boutique 5th Av
Silversands Hotel Boutique
La Mar Hotel Boutique 5th Av
Silversands 5th Ave Del Carmen
SILVERSANDS Hotel Boutique 5Th Ave
SILVERSANDS Hotel Boutique - 5Th Ave Aparthotel
SILVERSANDS Hotel Boutique - 5Th Ave Playa del Carmen
SILVERSANDS Hotel Boutique - 5Th Ave Aparthotel Playa del Carmen

Frequently asked questions

Does SILVERSANDS Hotel Boutique - 5Th Ave have a pool?

Yes, this property has an outdoor pool.

Is SILVERSANDS Hotel Boutique - 5Th Ave pet-friendly?

No, pets are not allowed at this property.

How much is parking at SILVERSANDS Hotel Boutique - 5Th Ave?

This property doesn't offer parking.

What time is check-in at SILVERSANDS Hotel Boutique - 5Th Ave?

Check-in start time: 3 PM; Check-in end time: 11:30 PM. After-hours check-in is not available.

What time is check-out at SILVERSANDS Hotel Boutique - 5Th Ave?

Check-out is at noon.

Does SILVERSANDS Hotel Boutique - 5Th Ave provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is SILVERSANDS Hotel Boutique - 5Th Ave located?

Located in Downtown Playa del Carmen, this aparthotel is within a 10-minute walk of Mamitas Beach, Quinta Avenida, and Playa del Carmen Main Beach. Mario Villanueva Stadium Madrid and Coco Beach are also within 10 minutes.

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SILVERSANDS Hotel Boutique - 5Th Ave Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 51 out of 144 reviews
Rating 8 - Good. 32 out of 144 reviews
Rating 6 - Okay. 22 out of 144 reviews
Rating 4 - Poor. 10 out of 144 reviews
Rating 2 - Terrible. 29 out of 144 reviews

7.0/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Ashley Brooke

Disliked: Cleanliness, amenities, property conditions & facilities, communication
We checked in and the room had stains on the furniture and the “clean” bedding. We were honestly afraid we’d get bed bugs. There was a couch that didn’t seem even suitable to sit on for a short amount of time. They advertise a rooftop pool which doesn’t exist. We had to leave and find a new place to stay within 15 minutes of arriving. What a waste of money and our efforts. As regards to safety, the doorknob seemed like anyone could come in on us at any point. To top it off, nobody at Silversands could speak much English so there was no point complaining so we just left and had to pay to stay elsewhere for our stay.
Stayed 6 nights in May 2025

4/10 Poor

ramey

Liked: Room comfort
There was no water during the stay. Impossible for a shower or toilet flush. Awesome location
Stayed 1 night in Nov 2024

10/10 Excellent

Nadia

Liked: Cleanliness, amenities, communication
Great Location and Friendly Staff, but Some Minor Letdowns I recently stayed at Silversands Hotel Boutique in Playa del Carmen, and overall, I had a great experience. The hotel is perfectly located on 5th Avenue, right in the heart of the action, surrounded by shops, restaurants, and the lively atmosphere that makes Playa del Carmen so special. The room itself was spacious and comfortable, which I really appreciated. The staff were incredibly friendly and responsive, always ready to help with anything I needed. However, there were a couple of small disappointments. The shower wasn’t great, which was a bit frustrating, and I was surprised that the room didn’t come with an electric kettle, which would have been a nice touch for making tea or coffee. Despite these minor inconveniences, the location and service made up for it. If you’re looking for a central stay in Playa del Carmen with a buzzing atmosphere, this is a good option!
Stayed 8 nights in Feb 2025

6/10 Okay

peter

Liked: Cleanliness, property conditions & facilities, communication
overall good budget accommodation on the doorstep of 5th Avenue & 5 min walk to beach. large room, comfy bed, hot shower, good AC.
Stayed 4 nights in May 2024

10/10 Excellent

Juan Leonardo

Liked: Cleanliness, amenities, property conditions & facilities, communication
Confortable
Stayed 3 nights in Oct 2024

8/10 Good

Steven

Liked: Cleanliness, room comfort, communication
Great location. High ceilings and nice balcony and wall of windows.
Stayed 2 nights in Apr 2024

10/10 Excellent

nelson

Liked: Cleanliness, property conditions & facilities
good location
Stayed 1 night in Aug 2023

8/10 Good

Hector

Liked: Cleanliness
Quiet at night so that was a plus for 5th ave. The room itself was perfect, maybe the bed needs to be changed but that’s all.
Stayed 1 night in May 2024

2/10 Terrible

Matt

Disliked: Cleanliness, property conditions & facilities
Black mold on the wall below the air conditioner due to leaking water. We tried another room but it smelled terribly of mold. We left and forfeited our prepaid two nights for our own health.
Stayed 2 nights in Nov 2024

10/10 Excellent

James

Liked: Cleanliness, room comfort
Disliked: Communication

Great room and only $40 a day

First night air wasn’t working moved us to a different room then fix everything next day great patio over 5th ave room was big
Stayed 3 nights in Jan 2024

6/10 Okay

Miguel

Place was nice smelled a little like moldy after u left for a long time and no windows other then that the place was nice clean
Stayed 7 nights in Feb 2024

8/10 Good

Tammy

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great central location. Good sized room. Nice staff (Robert). You can walk just about anywhere from the motel. Its a short walk tobthe beach and they give you access to Martina Beach Club. Win-win!
Stayed 8 nights in Oct 2022

8/10 Good

Candace

Liked: Amenities
Disliked: Cleanliness
We quite enjoyed our stay at SilverSands, the location on 5th ave was great though it was a bit loud during the weekends at night. The room itself was a little dirty but for the price we paid we weren’t expecting a 5 star hotel. We felt safe in this hotel as it has an exterior door at the bottom of the entry stairs. Overall if you’re looking for a budget hotel we do reccomend! We suggest walking down to 30th ave for the best street food and MUCH cheaper prices than an 5th ave :) there’s lots of little taco stands and other food places on 30th and all the streets between 5th and 30th. There is also a Sunday market on I think 54th street!!
Stayed 6 nights in Mar 2024

2/10 Terrible

Jorge

Disliked: Cleanliness, amenities, property conditions & facilities, communication
The room was dirty, unsafe and the furniture old and with moldy
Stayed 20 nights in Oct 2023

4/10 Poor

Susan

Liked: Communication
Property is in a prefect location. The wifi was non-existant. I had to sit at the bar across the street to work. The windows were covered with dark drapes that don't move. Adequate kitchen. If you don't need wifi or use the room much, it's in a good location.
Stayed 3 nights in Feb 2023

4/10 Poor

Sheila

Disliked: Cleanliness, amenities, property conditions & facilities, communication
Microwave did not work. Bathroom did not drain and had to take shower in standing showered water. No one at front desk to check us out. And door lock at the street level gate stuck a lot and was difficult to operate. But one handyman helped me and got the gate open this morning and sprayed down the lock with WD40. Very nice man.
Stayed 4 nights in Jun 2024

2/10 Terrible

Moises

Nobody was in the lobby and we could not check in, nobody answered the phone either
Stayed 1 night in Jul 2022

2/10 Terrible

Jahzeel

Liked: Communication
Disliked: Cleanliness, amenities
The A/C didn't work, the toilet didn't flush. The bed was uncomfortable, hard pillows. The kitchen was dirty, there was trash in the planters in the balcony. The balcony sliding door was craked, and looked unsafe. Plus it moved with the wind...
Stayed 1 night in Jan 2024

2/10 Terrible

Cindy

Disliked: Cleanliness, amenities, property conditions & facilities, communication
Black mold in bathroom. Bed had no blankets just a top sheet. Very disappointed
Stayed 1 night in Dec 2023

6/10 Okay

Darren

The air conditioner required a bucket. You could hear it dripping throughout the night. The towels have holes and multiple stains.
Stayed 1 night in Jun 2023

6/10 Okay

Felipe

Disliked: Communication
The contact number´s which is on the front gate takes too long to respond, i was waiting two hours to get information about how to access, because the fron door was locked.
Stayed 1 night in Jan 2024

2/10 Terrible

MILAGROS

Disliked: Cleanliness, room comfort, communication

STAY AWAY!

I have never seen such a HORRIBLE DIRTY HOTEL like this one. No receptionist, just some whatsapp # and had to wait 45 minutes to than be led to a room with dirty sex stained sheets, an ac that leaks over the bed, dirty grimy sliding glass windows with a large crack in in. Fish smelling fridge, fingerprints on coffee pot, was told there was no cleaning crew and the owner to the hotel could care less. The man who let us into the room was just hired 2 days prior. THIS HOTEL SHOULD NOT BE LISTED IN ANY WEBSITE. yes the area was convenient but then again, crack houses are cleaner. You choose.
Stayed 4 nights in Jul 2023

6/10 Okay

Eli

Disliked: Communication
For the price i paid i cant complain too much. Especially i stayed for one night. But the room itself looked nice had a big fridge, small tv, but was a little run downed. Not sound proof. Hot water was not very hot. The towels are of pour quality. The bed came with no covers only bed sheet. The staff was not very helpful did not speak one word in english. But if you are on a budget and dont mind about very clean room then could be worth it. For one night i could do it, but for a week dont think i would have enjoyed.
Stayed 1 night in Feb 2023

2/10 Terrible

Verified traveler

Disliked: Cleanliness, room comfort, communication

Tragic

Absolute dump. Nothing works properly, not one single thing, shower was disgusting, kitchen tap was leaking, light bulbs were randomly either white, yellow or blown out. Door did not shut properly, sliding door n the shower did not slide, towel hanger was broken so one could not actually hang the towel, sink faucets were inverted (they close the way all normal faucets open), bed sheets were worn out, rooftop "pool" was abandoned, etc. An endless list of misery, just avoid this place, any review saying this is a decent stay was written by either a homeless person or an employee, otherwise it is beyond me how can anyone rate this a bearable stay. The neglect on this place is just depressing. Also, employees are the lowest quality people you can possibly imagine, noisy and annoying. Needles to say they do not speak any english.
Stayed 5 nights in Jan 2023

2/10 Terrible

Mar

Disliked: Amenities, property conditions & facilities, communication
I complained about the lights not working properly and they said they would fix them and they did not. The towels were old and had holes. The sheets were very stained and old. The pool had no water in it. I did not have hot water in the kitchen so I could not do my dishes and could not use my cookware( I bought groceries and couldn’t eat them with the conditions) the property was not as described at all. I asked for a refund and to change rooms or anything to make it more comfortable but they said no. The communication was horrible, had to use a translation app to ask questions and they were never replied to in an understandable way. The fridge water machine was also broken. The door locked with a single push lock and felt very unsafe. People would look in my window at night as I could not move the shade down. I did not have my room cleaned the first four days as they never supplied me with a ‘cleaning sign’ so my room was disgusting with the dirty dishes and sand everywhere. Nobody told me I had to run the water in the shower for 10 minutes before it got hot so I had cold showers as well. They did not supply shampoo until the room was finally cleaned. The wifi worked well, but that was about it.
Stayed 6 nights in Jan 2024