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La Casa de la Playa by Xcaret-All Inclusive, Adults Only

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Photo gallery for La Casa de la Playa by Xcaret-All Inclusive, Adults Only

Outdoor pool, pool umbrellas, sun loungers - La Casa de la Playa by Xcaret-All Inclusive, Adults Only (Playa del Carmen)
Poolside bar - La Casa de la Playa by Xcaret-All Inclusive, Adults Only (Playa del Carmen)
Private spa tub - La Casa de la Playa by Xcaret-All Inclusive, Adults Only (Playa del Carmen)
Aerial view - La Casa de la Playa by Xcaret-All Inclusive, Adults Only (Playa del Carmen)
Lobby sitting area - La Casa de la Playa by Xcaret-All Inclusive, Adults Only (Playa del Carmen)
Luxury
5.0 star property
9.6

Exceptional

Oceanfront retreat with private pools

Iconic infinity pools stretch toward the ocean horizon at this adults-only beachfront sanctuary. Private butler service anticipates every need while guests enjoy authentic Latin American cuisine. The spectacular Muuk Spa offers rejuvenating treatments that become highlights of this tranquil escape.

Popular amenities

  • Hot tub
  • All inclusive
  • Free airport shuttle
  • Pet friendly

Room options

View all photos for Suite, Beachfront

Suite, Beachfront | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite, Beachfront

9.0 out of 10
Wonderful
(4 reviews)
  • Beach view
  • 99 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Suite, Oceanfront (Wellness)

Terrace/patio

Suite, Oceanfront (Wellness)

10.0 out of 10
Exceptional
(5 reviews)
  • Ocean view
  • 99 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Suite (Wellness)

A modern room with a central bed, a sofa, a glass table, and a decorative wall.

Suite (Wellness)

9.8 out of 10
Exceptional
(7 reviews)
  • Ocean view
  • 99 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Suite, Oceanfront

Private spa tub

Suite, Oceanfront

9.4 out of 10
Exceptional
(9 reviews)
  • Ocean view
  • 99 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Suite, Ocean View (Wellness)

Separate tub and shower, jetted tub, hydromassage showerhead, hair dryer

Suite, Ocean View (Wellness)

10.0 out of 10
Exceptional
(5 reviews)
  • Ocean view
  • 99 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Suite, Ocean View

Suite, Ocean View | Bathroom | Separate tub and shower, jetted tub, hydromassage showerhead, hair dryer

Suite, Ocean View

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 99 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located in Playa del Carmen, La Casa de la Playa by Xcaret-All Inclusive, Adults Only is on the beach. The area's natural beauty can be seen at Playa del Carmen Main Beach and Mamitas Beach, while Xenses Park and Xplor Theme Park are popular area attractions. Traveling with kids? Don't miss Xcaret Eco Theme Park. Kayaking, snorkeling, and fishing offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby. Visit our Playa del Carmen travel guide
Map
Carr. Chetumal-Puerto Juarez KM 282, Lote 023 2, 77710, Playa del Carmen, QROO, 77710

What's nearby

  • Xcaret Eco Theme Park
    Xcaret Eco Theme Park
    9 min drive - 3.1 miles
  • Xplor Theme Park
    3 min drive - 1.6 miles
  • Río Secreto
    5 min drive - 2.4 miles
  • Cenote Santa Cruz
    5 min drive - 1.8 miles
  • Xenses Park
    6 min drive - 2.4 miles

Getting around

  • Cancun Intl. Airport (CUN)
    59 min drive

Restaurants

  • Occidental Vacation Club First Club Lounge at Grand Xcaret
    9 min drive
  • El Xentral
    6 min drive
  • The Buffete
    7 min drive
  • Arriba Baja
    13 min walk
  • Mercado de la Merced
    7 min drive

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  • All inclusive
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour free roundtrip airport shuttle at scheduled times and on request
  • Free secured self parking on site
  • Free secured valet parking on site

Food and drink

  • 4 restaurants
  • 5 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Beach yoga
  • Designer stores
  • Fitness classes
  • Free bicycle rentals
  • Free water park
  • Full-service spa
  • Hot tub
  • Lazy river
  • Library
  • Outdoor pool
  • Sauna
  • Steam room
  • Waterslide
  • Wine tasting room

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 4 meeting rooms
  • Business center
  • Conference center

Outdoors

  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible bathtub
  • Cobblestone flooring in public areas
  • Elevator
  • Grab bar in bathtub
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Phone accessibility kit
  • Pool access ramp on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator

More

  • Ballroom
  • Banquet hall
  • Built in 2021
  • Lifeguards
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Hair dryer
  • Hydromassage showerhead
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 65-inch smart TV with premium digital channels
  • Netflix
  • Private pool
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 11 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls and an off-leash area are available

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Guests under 18 years old are not permitted at this adults-only property
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does La Casa de la Playa by Xcaret-All Inclusive, Adults Only have a pool?

Yes, this property has an outdoor pool.

Is La Casa de la Playa by Xcaret-All Inclusive, Adults Only pet-friendly?

Yes, this property allows cats and dogs (limit 1 total) with a maximum weight of up to 11 lbs per pet. There's a fee of USD 150 per pet, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at La Casa de la Playa by Xcaret-All Inclusive, Adults Only?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at La Casa de la Playa by Xcaret-All Inclusive, Adults Only?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does La Casa de la Playa by Xcaret-All Inclusive, Adults Only provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs on request.

Are there all-inclusive benefits at La Casa de la Playa by Xcaret-All Inclusive, Adults Only?

Yes, the property is all-inclusive. All food and beverages are included, and activities include kayaking.

Where is La Casa de la Playa by Xcaret-All Inclusive, Adults Only located?

Nestled on the beach, this Playa del Carmen property is within 3 mi (5 km) of Xplor Theme Park, Xenses Park, and Xcaret Eco Theme Park. Quinta Avenida and Playa del Carmen Maritime Terminal are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

La Casa de la Playa by Xcaret-All Inclusive, Adults Only Reviews

9.6

Exceptional

9.8

Cleanliness

9.8

Amenities

9.4

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 205 out of 230 reviews
Rating 8 - Good. 8 out of 230 reviews
Rating 6 - Okay. 6 out of 230 reviews
Rating 4 - Poor. 5 out of 230 reviews
Rating 2 - Terrible. 6 out of 230 reviews

Reviews

Verified

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Just everything from the room, the pools, the beach, the service, the meals, the ability to take in activities.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Mauro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a dream!! The other resorts are so close by, parks as well (which are amazing!!!) staff was incredibly nice and kind. The room and view was wow. We super enjoyed our time at the hotel.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Harris Walker

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you to the whole team, what an excellent stay The staff was great room was amazing had a blast many thanks!
Stayed 6 nights in Mar 2025
Verified

10/10 Excellent

LESTER DE JESUS DOMINGO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Hotel, amazing rooms, the staff are great very friendly, we spend very good time, we highly recommend, thank you to everyone
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

Shawn Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing! Would recommend to any couple seeking a quiet, secluded get away!
Stayed 5 nights in Apr 2024
Verified

8/10 Good

Yvette

This is my third time at CDLP. I would have given ot 5 stars but for the following - we were barely unable to use the jacuzzi as it was broken. CDLP attempted to fix it but without success. The concierce was very good but not great. Perhaps they were not as experienced as the concierge we had in our previous trip. The bartender in the lobby seemed to be bothered every time we asked for a drink. The Cava dinner experience is terrible. Having said that, the servers at all the restaurants were outstanding. The bartenders at the lobby pool, the beach and
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Xiao Jie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurant is good and stuffs are very nice.
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

Leymar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A luxury all inclusive experience
Stayed 4 nights in Nov 2023
Verified

10/10 Excellent

Richard David

Liked: Cleanliness, amenities, property conditions & facilities
Playa is a beautiful spot the place is quiet and relaxing, Spa is wonderful. Beach was not very good due to weeds in the water. Restaurants are very sophisticated, not much to do at night but Arte offers some great venues like Deseo it’s amazing. The combination between playa and Arte works great.
Stayed 4 nights in May 2025
Verified

10/10 Excellent

Terry Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We've travelled to all 7 continents (yes including Antarctica) and have stayed in the finest of hotels, this is hands down our favorite hotel. The service is impeccable, the rooms are unbelievable, the pool areas and views are amazing, and food is top quality. We honestly can find no fault with this establishment whatsoever. It was just as perfect on our 2nd trip. We look forward to returning every few months.
Stayed 4 nights in Nov 2024
Verified

10/10 Excellent

Tuti

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was a dream. The rooms, the food was EXQUISITE, the service, the views. Expensive but worth it. We’ll be back
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Arnold

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best and most beautiful property with limited occupants. Excellent and high quality dinning options. We were able to enjoy the heated infinity pool and rooftop pool to ourselves. The beach was shallow and great for swimming and snorkeling. Around $1800 per night is fair if you will take advantage of eating options and pools/beach.
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Alnice-Bethel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The absolutely most luxurious experience ever. The attention to detail and thoughtfulness of the amenities available on the property, down to the level of service provided by the staff is on another level and is unbeatable. This is an experience like no other- a literal slice of heaven on earth. Shout out to Frida for making our time here just that more special.
Stayed 4 nights in Jul 2024
Verified

10/10 Excellent

Gene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
With only 63 suites on property, it is a very quiet, peaceful, intimate experience with more than enough staff to meet your every need. The cuisine is prepared by chefs and are authentic latin american dishes. The architectural details are incredible. If you are looking for lots of action, crowds and excitement, this is not the right place for you. BUT, if you want to be catered to, have access to everything without having to wait, feel like it's just you at the resort, La Casa de la Playa is the place to go. We have not been to a better vacation experience than this one. We will definitely be back next year.
Stayed 7 nights in Jan 2025
Verified

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent 4 days at Casa de la Playa on March 2024, celebrating our honey moon. The hotel is impecable and the service is royalty-quality. No kids, only adults, very tranquil, beatiful place. Alberto and Celeste were our hosts and they assisted us in everything and made our wishes came true. All the drivers, oh my God!, gentlemen behind the wheel. The food, the scene, the mood, the pool, the room....everything is top of the line. All the people...just lovely. We cant wait to go back....
Stayed 4 nights in Mar 2024
Verified

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was an absolute dream! I stayed here with my boyfriend for my birthday and it was amazing. Everything about this resort was stunning. When you enter the lobby, you are met with gorgeous views of its iconic infinity pool outstretching into the clear blue waters of the ocean. The room we had oceanfront views that were so well-worth the price. During our whole stay, we were pampered. Our butlers, Abraham and Celeste, were very helpful and ensured our stay was one of the best experiences we’ve ever had at a hotel. In addition to the spectacular views and amazing service, the food was a fantastic. Every day, we got to explore different types of Mexican cuisine. The drinks were also very good. It felt like I was in a top restaurant. Because my trip here was a quick one, my boyfriend and I will definitely come back in the future.
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

ivan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and spa were both amazing, unbelievable hotel!
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

ernst

Liked: Cleanliness, amenities, property conditions & facilities
Best hotel ever
Stayed 2 nights in Jan 2026
Verified

8/10 Good

SAMI

Liked: Cleanliness, amenities, property conditions & facilities
Rooms and the beach are amazing !
Stayed 6 nights in Nov 2025
Verified

10/10 Excellent

CLaudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, such a beautiful resort. Beautiful art throughout the resort. Amazing food.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Jimmy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ultimate luxury experience, overall the best hotel in the world!
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Ricardo

Liked: Cleanliness, amenities, property conditions & facilities
All we need is there , the best food at the most romantic place.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Pool was great did not use spa
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Jorge H

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An incredible experience filled with luxury in a quiet oasis! Attentive staff, incredible property. Highly recommended
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Eugenia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love everything about this property, now this is my favorite place to stay in Cancun!! Every penny you spend is worth it!!
Stayed 2 nights in Aug 2025