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La Alegria Hotel

2.0 star property
Hotel with a 24-hour front desk, near Quinta Avenida

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Photo gallery for La Alegria Hotel

Front of property - evening/night
Lobby
Property grounds
Premium bedding, free WiFi
Lobby

Reviews

5.6 out of 10

Popular amenities

  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 1 of 1 room

View all photos for Double Room, 1 Double Bed

Double Room, 1 Double Bed | Premium bedding, free WiFi

Double Room, 1 Double Bed

Highlights

Air conditioning
TV
Premium bedding
Private bathroom
Cable channels
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
Calle 48, Entre Avenidas 40 y 45, Col. Colosio, Playa del Carmen, QROO, 77710

What's nearby

  • Plaza Las Americas - 16 min walk - 0.9 miles
  • Quinta Avenida - 16 min walk - 0.9 miles
  • Mamitas Beach - 17 min walk - 0.9 miles
  • Playa del Carmen Main Beach - 19 min walk - 1.0 mile
  • Playa del Carmen Maritime Terminal - 3 min drive - 2.0 miles

Getting around

  • Cancun Intl. Airport (CUN) - 43 min drive

Restaurants

  • ‪Los de Carnitas "El Tío - ‬8 min walk
  • ‪La Birria - ‬9 min walk
  • ‪Tacos de Cecina Yecapixtla - ‬6 min walk
  • ‪La Bamba Jarocha - ‬10 min walk
  • ‪Arya Indian Food - ‬7 min walk

About this property

La Alegria Hotel

Hotel near Quinta Avenida
Close to Mamitas Beach, La Alegria Hotel provides amenities like dry cleaning/laundry services. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • A roundtrip airport shuttle (surcharge), smoke-free premises, and a vending machine
  • A 24-hour front desk, tour/ticket assistance, and luggage storage
Room features
All guestrooms at La Alegria Hotel have thoughtful touches such as premium bedding and air conditioning, as well as amenities like free WiFi.
Extra conveniences in all rooms include:
  • TVs with cable channels

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Wheelchair-accessible parking available

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries

Entertainment

  • TV with cable channels

More

  • Air conditioning

Policies

Check-in

Minimum check-in age: 16

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 190 per person (roundtrip)
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Property is also known as

Alegria Hotel Playa del Carmen
Alegria Playa del Carmen
La Alegria Hotel Hotel
La Alegria Hotel Playa del Carmen
La Alegria Hotel Hotel Playa del Carmen

Frequently asked questions

Is La Alegria Hotel pet-friendly?

No, pets are not allowed at this property.

What time is check-out at La Alegria Hotel?

Check-out is at noon.

Does La Alegria Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 190 per person applies.

Where is La Alegria Hotel located?

Located in Luis Donaldo Colosio, this hotel is within 1 mi (2 km) of Guadalupe Church, Quinta Avenida, and Playa del Carmen Main Beach. Mamitas Beach and Mario Villanueva Stadium Madrid are also within 1 mi (2 km).

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La Alegria Hotel Reviews

Reviews

5.6
Rating 10 - Excellent. 5 out of 63 reviews
Rating 8 - Good. 16 out of 63 reviews
Rating 6 - Okay. 17 out of 63 reviews
Rating 4 - Poor. 7 out of 63 reviews
Rating 2 - Terrible. 18 out of 63 reviews

6.2/10

Cleanliness

6.8/10

Staff & service

5.4/10

Property conditions & facilities

Reviews

2/10

Cobraron. Pero ya no funcioba como hotel. No habia nadie.
Stayed 2 nights in Jun 2018

4/10

La habitación es cómoda, pero no el servicio, además tienes que llegar a hacer otros pagos, como es el caso de limpieza. El baño deja mucho que desear. Por desgracia no lo recomiendo y no me volveré a hospedar en él. No es buena ubicación.
Stayed 3 nights in May 2018

2/10

No es nada amigable ni segura la zona.

6/10

It says <<< Housekeeping is available once per stay >>>. I was assuming that my 5-day reservation wouldn't get my room being cleaned . I was O.K. with that. Everything pre-paid ... so only the tip for the housekeeping could be added but .... I have been asked 50 pesos per night for the cleaning of the room and that was COMPULSORY. I did manage to pay 100 pesos even without housekeeping. In fact, I should pay nothing. So! If you agree to pay those 50 pesos extra per night then the rooms are still very cheap for what we get.
Stayed 5 nights in Apr 2018

8/10

Mi estancia estuvo bien, solo al principio al hacer check in estuvimos esperando casi una hora 30, no había nadie en recepción. Y durante la estancia no había agua

6/10

Habitaciones sencilla sin lujo correesponde la precio q pague
Stayed 6 nights in Apr 2018

6/10

Personal amable, el hotel le hace falta mantenimiento, pero esta aceptable
Stayed 4 nights in Mar 2018

6/10

10/10

Stayed 2 nights in Feb 2018

2/10

llagando me encontre con varias sorpresas 1 la habitacion que estaba destinada para mi estaba sucia 2 me asignaron una habitacion con dos camas, con la consigna de solo poner algo sobre la segunda cama se me cobraria un extra de 200 pesos 3 no habia papel sanitario en la habitacion, lo solicite y me lo dieron} 4. no me dieron jabon ni shampo 5 eramos dos personas y solo me dieron una toalla
Stayed 1 night in Feb 2018

6/10

Stayed 2 nights in Jan 2018

2/10

Stayed 1 night in Dec 2017
This review was submitted before 2018 and has not been verified.

8/10

Muy confortable la atención fue una buena, quizá le hace falta estacionamiento para dar mayor seguridad pero en conclusión muy cómodo
Stayed 1 night in Dec 2017
This review was submitted before 2018 and has not been verified.

10/10

Muy tranquilo el hotel céntrico el personal muy amable siempre atentos a lo que necesitaba en verdad lo recomiendo
Stayed 2 nights in Dec 2017
This review was submitted before 2018 and has not been verified.

8/10

Es un hotel económico, que en el intento de ahorrar en hospedaje debes sacrificar otras cosas, mala o casi nula señal de wifi, jamas supe si tenían agua caliente o no en la ducha ya que esta solo cuenta con una llave y no es monomando, distancia, zona, no estacionamiento en el caso de traer vehículo. etc.
Stayed 4 nights in Dec 2017
This review was submitted before 2018 and has not been verified.

2/10

No me gustó el hotel está en una zona insegura , no tienen agua caliente no lavan el baño todo sucio. Pides cobijas y no te dan sólo en la cama tiene un pedazo de sabana que parece cortinas de cocina muy muy desagradable mi estancia en ese hotel
Stayed 6 nights in Dec 2017
This review was submitted before 2018 and has not been verified.

8/10

senza grandi pretese ma efficiente e comodo.
Stayed 7 nights in Sep 2017
This review was submitted before 2018 and has not been verified.

2/10

Sabanas y toalla sin cambiar, la habitación parecía más bien una cuadra. Bichos por todos lados. Si se lo pueden permitir, busquen otra cosa. El personal del hotel muy altivo y maleducado.
Stayed 3 nights in Nov 2017
This review was submitted before 2018 and has not been verified.

6/10

Hotel muy cómodo todo está muy limpio los cuartos son cómodos la atención del personal es excelente, lejos de la playa pero pasan los camiones muy serca.
Stayed 7 nights in Nov 2017
This review was submitted before 2018 and has not been verified.

4/10

The feeling in and around this hotel is low quality. From the outside it looks like a little prison with bars surrounding it. It is in a very low rent district although that does not bother me and I did not feel it was unsafe. The room reminds you of a cheap motel . In my case the shower head was broken and spraying water everywhere and should have been already replaced. But I have to say the bed was very comfortable. The location is on the outskirts of town even though it is still readonable distance from the beach and malecon. Incredibly , the price listed at the check in for a one person basic room is 1250 pesos (65 dollars). I'm sure anyone who stays there gets a much better price online, like I did. I only paid 13 dollars a night but they did demand an additional 50 peso "cleaning fee" per night. For that price I would do it again but not if it was much more.
Stayed 2 nights in Nov 2017
This review was submitted before 2018 and has not been verified.

8/10

Stayed 1 night in Oct 2017
This review was submitted before 2018 and has not been verified.

8/10

La chica que está en recepción es muy amable, el lugar está un poco lejos, sé que por el precio no puedo exigir mucho pero al no haber muchos lugares al rededor y ser una zona un poquito fea, me hubiese gustado que en el hotel te pudieran pedir algo de comer o vendieran algo para no salir, por lo demás es un servicio muy básico, no te dan shampoo y solo una toalla para 2 personas!
Stayed 3 nights in Oct 2017
This review was submitted before 2018 and has not been verified.

8/10

personale disponibile e gentile.
Stayed 6 nights in Jul 2017
This review was submitted before 2018 and has not been verified.

2/10

Un hotel muy alejado de la playa en una zona bastante fea en el cual quieren cobrar hasta por hacerte la limpieza y si no la pagas no la hacen ofertan un precio bajo pero a la hora de la llegada te sorprenden con cargos adicionales los cuales resultan altos para la calidad y servicio del hotel !!
Stayed 3 nights in Sep 2017
This review was submitted before 2018 and has not been verified.

8/10

Todo bien un trato amable m gusto los servicios bien
Stayed 5 nights in Sep 2017