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Ipana by Casago

3.0 star property

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Photo gallery for Ipana by Casago

Lobby - Ipana by Casago (Playa del Carmen)
Front of property - Ipana by Casago (Playa del Carmen)
4 outdoor pools - Ipana by Casago (Playa del Carmen)
Deluxe Penthouse, 2 Bedrooms | 1 bedroom, in-room safe, blackout drapes, iron/ironing board - Ipana by Casago (Playa del Carmen)
Exterior - Ipana by Casago (Playa del Carmen)
Near Playa del Carmen Main Beach and Quinta Avenida, Ipana by Casago provides a swim-up bar, a rooftop terrace, and a gym. Stay connected with free in-room WiFi.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym
  • Outdoor Space
  • 24/7 front desk

Room options

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Showing 2 of 2 rooms

View all photos for Deluxe Apartment

Deluxe Apartment | 1 bedroom, in-room safe, blackout drapes, iron/ironing board

Deluxe Apartment

  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Sofa Bed
  • Free WiFi

View all photos for Deluxe Penthouse, 2 Bedrooms

Deluxe Penthouse, 2 Bedrooms | Terrace/patio

Deluxe Penthouse, 2 Bedrooms

  • City view
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 King Sofa Bed
  • Free WiFi

About the neighborhood

Located in Playa del Carmen, this apartment is in the city center. Playa del Carmen Maritime Terminal and Playacar Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Xplor Theme Park and Xcaret Eco Theme Park. Temazcal Natura and Xaman Ha Aviary are also worth visiting. Looking to get your feet wet? Snorkeling and fishing adventures can be found near the property. Visit our Playa del Carmen travel guide
View more Apartments in Playa del Carmen
Map
Calle 38 Nte. Gonzalo Guerrero, Playa del Carmen, QROO, 77720

What's nearby

  • Quinta Avenida
    Quinta Avenida
    8 min walk - 0.5 miles
  • Mamita's Beach en Playa del Carmen
    Mamitas Beach
    11 min walk - 0.6 miles
  • Playa del Carmen beach palapa in Riviera Maya Caribbean at Mayan Mexico
    Playa del Carmen Main Beach
    11 min walk - 0.6 miles
  • Quinta Alegría Shopping Mall
    Quinta Alegría Shopping Mall
    11 min walk - 0.6 miles
  • Central Square
    16 min walk - 0.9 miles

Getting around

  • Cancun Intl. Airport (CUN)
    45 min drive

Restaurants

  • Los Chachalacos
    5 min walk
  • Chiltepin Marisquillos
    2 min walk
  • XYZ
    5 min walk
  • Cafe Petit Péche
    2 min walk
  • Los Aguachiles
    4 min walk

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Property amenities

Beach

  • Beach towels

Pool/Spa

  • 4 outdoor pools

Internet

  • Available in the apartment: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Onsite parking options include a garage

Food and drink

  • Coffee/tea maker

Dining

  • A swim-up bar

Bedrooms

  • Bedroom
  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Window screens

Entertainment

  • 55-inch smart TV with cable channels

Outdoor areas

  • Rooftop terrace

Laundry

  • Laundromat nearby

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (30 inch wide door)
  • Well-lit path to entrance
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Guidebooks
  • Iron/ironing board
  • Restaurant dining guides
  • Safe

Location highlights

  • In the city center
  • Near the bay

Things to do

  • Gym
  • Fishing nearby
  • Snorkeling nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive lockbox information
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, lockbox

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 100 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 190 per vehicle (roundtrip, maximum occupancy 4)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

No pets and no service animals are allowed at this property
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Frequently asked questions

Does Ipana by Casago have a pool?

Yes, this property has 4 outdoor pools.

Is Ipana by Casago pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Ipana by Casago?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at Ipana by Casago?

Check-out is at noon.

Does Ipana by Casago provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 190 per vehicle applies.

Where is Ipana by Casago located?

Located in Downtown Playa del Carmen, this apartment building is within a 10-minute walk of Super Chedraui Selecto Avenida 10, Quinta Avenida, and Playa del Carmen Main Beach. Mamitas Beach and Mario Villanueva Stadium Madrid are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Ipana by Casago Reviews

9.0

Wonderful

9.6

Cleanliness

8.8

Amenities

10

Property conditions & facilities
Rating 10 - Excellent. 5 out of 9 reviews
Rating 8 - Good. 3 out of 9 reviews
Rating 6 - Okay. 1 out of 9 reviews
Rating 4 - Poor. 0 out of 9 reviews
Rating 2 - Terrible. 0 out of 9 reviews

Reviews

Verified

10/10 Excellent

Ravoi

Liked: Cleanliness, check-in, communication, listing accuracy
Very clean, very beautiful, modern, and communication was very good.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Jorge

Liked: Cleanliness, room comfort, communication
Every thing we needed was close and convenient and safe.
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Alexandre

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great vacation, easy service close from everything
Stayed 7 nights in Nov 2024
Verified

8/10 Good

Marie

Liked: Cleanliness, communication, listing accuracy
The suite was as advertised. Clean and comfortable. We would have appreciated more of the basic essentials such as toilet paper rolls, paper towels, towels and hand towels. One set of each is not enough for 2 weeks. Adding 2 dish towels would also be appreciated
Stayed 13 nights in Feb 2026
Verified

10/10 Excellent

Trevor

Liked: Cleanliness, check-in, communication, listing accuracy
No complaints, and I like to complain
Stayed 7 nights in Mar 2026
Verified

8/10 Good

Jose

Liked: Cleanliness, amenities, communication
La habitación estaba limpia, muy cómoda. Muy bien ubicado, lo único es que el agua caliente no dura mucho, es decir calienta al inicio y se va enfriando. Nos gusto que estaba cerca del supermercado, farmacia y restaurantes.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, amenities, property conditions & facilities, communication
Tout était parfait, les piscines sur le toit son extraordinaires, bon emplacement, lit confortable, appartement propre. Je recommande vivement.
Stayed 9 nights in Jul 2025
Verified

8/10 Good

Sabrina

Liked: Cleanliness, communication, listing accuracy
Disliked: Check-in
Stayed 7 nights in May 2026
Verified

6/10 Okay

Andrea

Liked: Cleanliness, room comfort
Stayed 3 nights in Mar 2025