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Iberostar Tucán - All inclusive

4.5 star property
Luxury property on the beach, with 4 outdoor swimming pools

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

Iberostar Tucán - All inclusive

Photo gallery for Iberostar Tucán - All inclusive

4 outdoor pools, open 7:00 AM to 7:00 PM, pool umbrellas, sun loungers
Flat-screen TV
8 restaurants, breakfast, lunch, dinner served; Japanese cuisine
Lobby sitting area
Shower, eco-friendly toiletries, hair dryer, towels

Overview of Iberostar Tucán - All inclusive

Reviews
8.6

Excellent

Popular amenities

  • PoolPoolPool
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • Restaurant
  • BarBarBar
  • HousekeepingHousekeepingHousekeeping

Explore the area

Map
Avda. Xaman-Ha, Lote Hotelero No 2, Playa del Carmen, QROO, 77710
  • Popular LocationLobby Tucan Bar1 min walk
  • Popular LocationBonsai1 min walk
  • Popular LocationMahi Golf Course16 min walk
  • Popular LocationPlayacar Golf Club3 min drive

Room options

View all photos for Premium Room, Accessible

Free minibar, in-room safe, desk, blackout drapes

Premium Room, Accessible

Highlights

Air conditioning
Dining table
Free minibar items
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 35 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront

Terrace/patio

Junior Suite, Oceanfront

Highlights

Air conditioning
Dining table
Free minibar items
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • 38 sq m
  • Beach view
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Promo)

Free minibar, in-room safe, desk, blackout drapes

Premium Room (Promo)

Highlights

Air conditioning
Dining table
Free minibar items
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room

Free minibar, in-room safe, desk, blackout drapes

Premium Room

Highlights

Air conditioning
Dining table
Free minibar items
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Beachside

View from room

Premium Room, Beachside

Highlights

Air conditioning
Dining table
Free minibar items
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite

Flat-screen TV

Junior Suite

Highlights

Air conditioning
Dining table
Free minibar items
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • 38 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, Oceanfront

Terrace/patio

Junior Suite, Oceanfront

Highlights

Air conditioning
Dining table
Free minibar items
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • 38 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Last Room Available, Single

Free minibar, in-room safe, desk, blackout drapes

Last Room Available, Single

Highlights

Air conditioning
Dining table
Free minibar items
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 35 sq m
  • Sleeps 1
  • 1 Double Bed OR 1 King Bed

View all photos for Premium Room

Free minibar, in-room safe, desk, blackout drapes

Premium Room

Highlights

Air conditioning
Dining table
Free minibar items
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Poolside

Balcony view

Premium Room, Poolside

Highlights

Air conditioning
Dining table
Free minibar items
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room

Free minibar, in-room safe, desk, blackout drapes

Premium Room

Highlights

Air conditioning
Dining table
Free minibar items
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 35 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite

Flat-screen TV

Junior Suite

Highlights

Air conditioning
Dining table
Free minibar items
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • 38 sq m
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, Oceanfront (Beach Access)

Balcony view

Junior Suite, Oceanfront (Beach Access)

Highlights

Air conditioning
Dining table
Free minibar items
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • 38 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Poolside

Balcony view

Premium Room, Poolside

Highlights

Air conditioning
Dining table
Free minibar items
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 35 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (Beach Access)

Balcony view

Junior Suite, Oceanfront (Beach Access)

Highlights

Air conditioning
Dining table
Free minibar items
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • 38 sq m
  • Partial ocean view
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Promo)

Free minibar, in-room safe, desk, blackout drapes

Premium Room (Promo)

Highlights

Air conditioning
Dining table
Free minibar items
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 35 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Beachside

View from room

Premium Room, Beachside

Highlights

Air conditioning
Dining table
Free minibar items
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 35 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Tropical View)

Garden view

Premium Room (Tropical View)

Highlights

Air conditioning
Dining table
Free minibar items
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 35 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Tropical View)

Garden view

Premium Room (Tropical View)

Highlights

Air conditioning
Dining table
Free minibar items
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Last Available Room

Free minibar, in-room safe, desk, blackout drapes

Last Available Room

Highlights

Air conditioning
Dining table
Free minibar items
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 35 sq m
  • Sleeps 4
  • 1 Double Bed OR 1 King Bed

Similar properties

Exterior
Occidental at Xcaret Destination - All Inclusive
On private beach
Pool
Breakfast included
All inclusive
8.2 out of 10, Very Good, (3163)
The price is $469
per night
$569 total
includes taxes & fees
Apr 30 - May 1
Occidental at Xcaret Destination - All Inclusive

About the neighborhood

Playa del Carmen

Iberostar Tucán - All inclusive is located in Playacar, a neighborhood in Playa del Carmen, and is near the airport and on the beach. The area's natural beauty can be seen at Playa del Carmen Main Beach and Mamitas Beach, while Xplor Theme Park and Xcaret Eco Theme Park are popular area attractions. Quinta Avenida and Playa del Carmen Maritime Terminal are two other places to visit that come recommended. Discover the area's water adventures with snorkeling nearby, or enjoy the great outdoors with ecotours.
Visit our Playa del Carmen travel guideOpens in a new window

What's nearby

  • Quinta Avenida - 6 min drive
  • Playa del Carmen Maritime Terminal - 6 min drive
  • Xplor Theme Park - 9 min drive
  • Playa del Carmen Main Beach - 10 min drive
  • Xcaret Eco Theme Park - 13 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 56 min drive

Restaurants

  • Rosa Roja - 4 min walk
  • Blue Moon Beach Bar Sandos Select Club - 9 min walk
  • Starbucks - 7 min walk
  • Restaurante Miramare - 18 min walk
  • Restaurante Uxmal - 12 min walk

About this property

Iberostar Tucán - All inclusive

Luxury all-inclusive property near Quinta Avenida
Located close to Playa del Carmen Maritime Terminal and Xplor Theme Park, Iberostar Tucán - All inclusive provides 2 beach bars, 2 poolside bars, and a swim-up bar. With a white sand beach, sun loungers, and scuba diving, this property is the perfect place to soak up some sun. Indulge in aromatherapy, a body wrap, and a body treatment at the onsite spa. Be sure to enjoy a meal at any of the 8 onsite restaurants, which feature Japanese cuisine and more. Fitness classes and yoga classes are offered at the gym; other things to do include kayaking and windsurfing. Free in-room WiFi is available to all guests, along with a terrace and shopping on site.
You'll also enjoy perks such as:
  • 4 outdoor pools and a children's pool, with sun loungers, pool umbrellas, and a swim-up bar
  • Free self parking
  • 2 outdoor tennis courts, babysitting (surcharge), and ATM/banking services
  • A front-desk safe, a gift shop, and concierge services
  • Guest reviews give top marks for the family-friendly amenities
Room features
All 350 rooms offer comforts such as air conditioning and free stocked minibars, in addition to thoughtful touches like free WiFi and desk chairs. Guests reviews give good marks for the clean rooms at the property.
Extra conveniences in all rooms include:
  • Recycling, LED light bulbs, and composting
  • Bathrooms with eco-friendly toiletries and showers
  • Flat-screen TVs with satellite channels
  • Wardrobes/closets, eco-friendly cleaning products, and childcare services

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

À la carte meals and snacks included
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking
Sailing
Snorkeling
Windsurfing

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Aerobics

Entertainment

Onsite entertainment and activities

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • 2 beach bars
  • 2 poolside bars
  • 5 bars/lounges
  • 8 restaurants
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Bonsai
  • La Hacienda
  • Mare Nostrum
  • Tulum
  • Uxmal Restaurante

Things to do

  • 2 outdoor tennis courts
  • 4 outdoor pools
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Kayaking
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Steam room
  • Windsurfing
  • Yoga classes

Family friendly

  • 4 outdoor pools
  • Children's pool
  • Dining table
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a nature reserve
  • On the beach
  • On the waterfront
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sports massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 3 floors
  • Eco-friendly cleaning products used
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Composting
  • Desk
  • Desk chair
  • Eco-friendly cleaning products available
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 32.57 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Iberostar Tucan
Iberostar Tucan All inclusive
Iberostar Tucan All inclusive Playa del Carmen
Iberostar Tucan Playa del Carmen
Tucan Iberostar
Iberostar Playa Del Carmen
Iberostar Tucan Hotel Riviera Maya/Playa Del Carmen, Mexico
Iberostar Tucan Mexico
Iberostar Tucan Quetzal
Playa Del Carmen Iberostar
Iberostar Tucan All inclusive All-inclusive property
Iberostar Tucan inclusive l C
Iberostar Tucan All inclusive
Iberostar Tucán All inclusive
Iberostar Tucán - All inclusive Playa del Carmen
Iberostar Tucán - All inclusive All-inclusive property

Frequently asked questions

Does Iberostar Tucán - All inclusive have a pool?

Yes, this property has 4 outdoor pools and a children's pool. Pool access is from 7:00 AM–7:00 PM.

Is Iberostar Tucán - All inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Iberostar Tucán - All inclusive?

Self parking is free at this property.

What time is check-in at Iberostar Tucán - All inclusive?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Iberostar Tucán - All inclusive?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at Iberostar Tucán - All inclusive?

Yes, the property is all-inclusive. Activities include windsurfing, snorkeling, kayaking, and more.

Where is Iberostar Tucán - All inclusive located?

Nestled on the beach, this Playacar property is within 3 mi (5 km) of Quinta Avenida, Playa del Carmen Maritime Terminal, and Playa del Carmen Main Beach. Mamitas Beach and Xplor Theme Park are also within 3 mi (5 km).

Iberostar Tucán - All inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 555 out of 1002 reviews" "
Rating 8 - Good. 254 out of 1002 reviews" "
Rating 6 - Okay. 91 out of 1002 reviews" "
Rating 4 - Poor. 57 out of 1002 reviews" "
Rating 2 - Terrible. 45 out of 1002 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jane

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was perfect. Lovely pool and beach. Staff always available to help. My mother is in a wheelchair and they gave us a dedicated lounger with shade for all of us which was wheelchair accessible for the whole week. Excellent service. All the food was of high quality, lots of variety. We did buffet style for breakfast and lunch and a la carte for dinner. My favourites were the Japanese and the Mediterranean. Throughly enjoyed our stay. Loved all the wildlife. The room and air con was all good for a great nights sleep. Room was super clean. Would recommend and return.
Stayed 7 nights in Apr 2024

10/10 Excellent

Anthony

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our first time to the Playa property. The grounds were beautiful and service was excellent. Highly recommend this property.
Stayed 5 nights in Apr 2024

8/10 Good

Srinivas

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place
Stayed 4 nights in Apr 2024

10/10 Excellent

ashwini

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 4 nights in Apr 2024

10/10 Excellent

Ben

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place! Thank you! We will be back!
Stayed 4 nights in Apr 2024

10/10 Excellent

Katelyn

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was our first all inclusive resort and it was everything we wanted! The food was great, didn’t need reservations for the dinner restaurants except for one. We were upgraded to a junior king suite upon arrival which was awesome and our room was a “jungle view”. I really loved waking up to all the wild life.Literally on your balcony. The staff was so incredibly kind and attentive. It was a 5 minute drive to down town where you get to really experience the culture and it’s so fun!!!! I would recommend everyone to try this resort
Stayed 5 nights in Apr 2024

10/10 Excellent

Chad

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Staff was great. Food and beach was really nice
Stayed 5 nights in Mar 2024

10/10 Excellent

Mattie

Traveled with partner
This was my second stay, this time during busy mid march. This is my Goldilocks all inclusive in playa. The beach is perfect not rocky, the food is good, it’s a more laid back vibe (not too much loud partying). It’s large enough to have forested areas with wildlife but small enough to walk. Plus being part of gated playa car allows for easy and safe walking around the area. Will definitely return. Might choose elsewhere if I brought my elementary age kids only because the water slides are more like a tot splash pad and it Has no shade.
Stayed 4 nights in Mar 2024

8/10 Good

Lawrence

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super helpful on tracking lost luggage and immigration forms.
Stayed 7 nights in Mar 2024

10/10 Excellent

Nancy Victoria

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Towels in rooms very old.
Stayed 3 nights in Mar 2024