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ISABELLA BOUTIQUE HOTEL

Property class: 2

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Photo gallery for ISABELLA BOUTIQUE HOTEL

Exterior - ISABELLA BOUTIQUE HOTEL (Playa del Carmen)
Exterior - ISABELLA BOUTIQUE HOTEL (Playa del Carmen)
Cabin - ISABELLA BOUTIQUE HOTEL (Playa del Carmen)
Property grounds - ISABELLA BOUTIQUE HOTEL (Playa del Carmen)
Reception - ISABELLA BOUTIQUE HOTEL (Playa del Carmen)
A short walk from Playa del Carmen Main Beach and Quinta Avenida, ISABELLA BOUTIQUE HOTEL provides a terrace, a garden, and more. Guests can connect to free in-room WiFi.

Reviews

6.4 out of 10

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Triple Room

WiFi (free), bed sheets

Triple Room

  • Bay view
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 King Bed
  • Free WiFi

View all photos for Deluxe Twin Room

WiFi (free), bed sheets

Deluxe Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Quadruple Room

WiFi (free), bed sheets

Quadruple Room

  • Bay view
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 King Bed
  • Free WiFi

View all photos for Premium Apartment

Premium Apartment | WiFi (free), bed sheets

Premium Apartment

  • Ocean view
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed, 1 Twin Bunk Bed and 1 Large Twin Sofa Bed
  • Free WiFi

View all photos for Cabin

Cabin | WiFi (free), bed sheets

Cabin

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Family Quadruple Room

Family Quadruple Room | WiFi (free), bed sheets

Family Quadruple Room

  • 1 bedroom
  • Sleeps 7
  • 2 Twin Beds and 1 Double Bed
  • Free WiFi

View all photos for Comfort Double Room

Comfort Double Room | WiFi (free), bed sheets

Comfort Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located in Gonzalo Guerrero, a neighborhood in Playa del Carmen, ISABELLA BOUTIQUE HOTEL is in the entertainment district. The area's natural beauty can be seen at Playa del Carmen Main Beach and Mamitas Beach, while Xplor Theme Park and Xcaret Eco Theme Park are popular area attractions. Xaman Ha Aviary and Temazcal Natura are also worth visiting. Visit our Playa del Carmen travel guide
Map
Gonzalo Guerrero, Playa del Carmen, QROO, 77710

What's nearby

  • A coastal cityscape with a clear blue sea, a beach, and a mix of residential and commercial buildings.
    Quinta Avenida
    2 min walk - 0.1 miles
  • A multi-level shopping mall with palm trees, hanging decorations, and various stores.
    Quinta Alegría Shopping Mall
    2 min walk - 0.1 miles
  • A beach with a thatched-roof structure, palm trees, and clear blue water.
    Playa del Carmen Main Beach
    2 min walk - 0.1 miles
  • An aerial view of a coastal city with a wide beach, clear turquoise waters, and dense greenery.
    Mamitas Beach
    3 min walk - 0.2 miles
  • Central Square
    8 min walk - 0.5 miles

Getting around

  • Cancun Intl. Airport (CUN)
    50 min drive

Restaurants

  • Aldo's
    3 min walk
  • Mandala
    2 min walk
  • Aldea Corazón
    4 min walk
  • Il Pescatore Restorante Italiano
    3 min walk
  • Quick Delights
    5 min walk

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  • Air conditioning
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 1 building
  • 4 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Shampoo
  • Shower
  • Toilet paper
  • Towels provided

More

  • Air conditioning
  • Ceiling fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 AM
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per day

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 20 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector and a smoke detector

We should mention

This property does not have elevators

Frequently asked questions

Does ISABELLA BOUTIQUE HOTEL have a pool?

Yes, this property has an outdoor pool.

Is ISABELLA BOUTIQUE HOTEL pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 20 per pet, per day.

How much is parking?

ISABELLA BOUTIQUE HOTEL doesn't offer parking.

What time is check-in at ISABELLA BOUTIQUE HOTEL?

Check-in start time: 3:00 PM; Check-in end time: 11:30 AM. Late check-in is available during limited hours.

What time is check-out at ISABELLA BOUTIQUE HOTEL?

Check-out is at noon.

Where is ISABELLA BOUTIQUE HOTEL located?

Located in Gonzalo Guerrero, this hotel is steps from Calle 12, Playa del Carmen Main Beach, and Quinta Avenida. Mamitas Beach and Playa del Carmen Maritime Terminal are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

ISABELLA BOUTIQUE HOTEL Reviews

6.4

7.2

Cleanliness

8.8

Amenities

6.8

Staff & service

5.6

Property conditions & facilities
Rating 10 - Excellent. 2 out of 5 reviews
Rating 8 - Good. 0 out of 5 reviews
Rating 6 - Okay. 1 out of 5 reviews
Rating 4 - Poor. 1 out of 5 reviews
Rating 2 - Terrible. 1 out of 5 reviews

Reviews

Verified review

10/10 Excellent

joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are great people. Very pleasant to talk to . Knowledgeable about the area
Stayed 4 nights in Jul 2023
Verified review

10/10 Excellent

Sami Yassine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Isabella et son équipe ont étaient très gentil et très accueillant. Lors de mon checkout, Isabella a accepté de garder mes valises jusqu’au soir, sans frais additionnels, afin que je puisses profiter de la ville avant mon départ car mon vol était le soir. Je recommande cet hébergement car le personnel est parfait ainsi que l’emplacement. Merci
Verified review

4/10 Poor

Angelica

Disliked: Staff & service, property conditions & facilities
No me volvería a hospedar ahí.. A pesar de nuestra inconformidad la encargada muy necia y grosera
Stayed 2 nights in Jul 2023
Verified review

6/10 Okay

Lina

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Cuando ingresas las cabañitas son lindas. El apartamento premium no tiene AA en el comedor no funciona como aire acondicionado. El alrededor es un edificio abandonado que da miedo, no hablo de la pirámeda, del edificio colindante, son edificios abandonados que ni para salir a caminar de noche, de terror. Para ver el mar desde el apto, solo sentada en las sillas del comedor. No volvería tristemente, aunque sea una tv pequeña estaría bien. Es premium ¿no?
Stayed 1 night in Apr 2023
Verified review

2/10 Terrible

Axel

Disliked: Cleanliness, staff & service, property conditions & facilities