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Get an overview of this hotelUpscale property on the beach, with 10 outdoor swimming pools

Popular property highlights

Free breakfast
Free parking
Pets allowed
Free WiFi
Restaurant

Location

Nestled on the beach, this Playa del Carmen property is within 1 mi (2 km) of Xplor Theme Park and Xcaret Eco Theme Park. Playa del Carmen Maritime Terminal and Playacar Golf Club are also within 6 mi (10 km).

Resort Features

Catch some rays at the beach or spend the day relaxing at Hotel Xcaret Mexico - All Parks and Tours / All Fun Inclusive's full-service spa. Then enjoy a meal at one of the property's 12 restaurants.

Room Amenities

All 900 individually decorated rooms provide free WiFi, free wired Internet, and iPads. Comforts include pillowtop beds and Egyptian cotton sheets, and guests will also find conveniences like living rooms and dining areas.

Languages Spoken

  • English

Hotel Xcaret Mexico - All Parks and Tours / All Fun Inclusive

Resort Amenities

All-Inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)

Not included

  • Airport transfers
  • Gratuities

Resort Amenities

Hotel Xcaret Mexico - All Parks and Tours / All Fun Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hotel Xcaret Mexico - All Parks and Tours / All Fun Inclusive features a full-service spa, 10 outdoor swimming pools, an outdoor tennis court, and a waterslide. Dining is available at one of the property's 12 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 2 swim-up bars and 8 bars/lounges. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

This 5-star property offers access to a business center. This all-inclusive property also offers a children's pool, a 24-hour fitness center, and spa services. A roundtrip airport shuttle (available 24 hours) and a theme park shuttle are complimentary for guests. Complimentary valet parking is available on site.

Hotel Xcaret Mexico - All Parks and Tours / All Fun Inclusive is a smoke-free property.

  • Waterslide 
  • Number of outdoor pools - 10 
  • Free theme park shuttle 
  • Elevator 
  • Free airport transportation 
  • 24-hour front desk 
  • Business center 
  • Turkish bath/Hammam 
  • Porter/bellhop 
  • Dry cleaning/laundry service 
  • Free valet parking 
  • Computer station 
  • Luggage storage 
  • Hair salon 
  • ATM/banking 
  • Concierge services 
  • Gift shops or newsstand 
  • Snack bar/deli 
  • Shopping on site 
  • Outdoor tennis court 
  • Pool umbrellas 
  • Total number of rooms - 900 
  • Number of floors - 6 
  • Number of buildings/towers - 6 
  • Number of bars/lounges - 8 
  • Number of poolside bars - 2 
  • Full-service spa 
  • Number of swim-up bars - 2 
  • Free breakfast 
  • Tours/ticket assistance 
  • Meeting rooms 
  • Year Built - 2017 
  • Free WiFi 
  • Pool sun loungers 
  • Babysitting or childcare (surcharge) 
  • Children's club (free) 
  • Smoke-free property 
  • Supervised childcare/activities (surcharge) 
  • Children's pool 
  • Safe-deposit box at front desk 
  • Spa services on site 
  • Number of restaurants - 12 
  • Ballroom 
  • Laundry facilities 
  • Beach towels 
  • 24-hour fitness facilities 
  • Television in common areas 
  • Wedding services 
  • Outdoor entertainment area 
  • Garden 
  • Multilingual staff 
  • Free newspapers in lobby 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pools  
  • Children's pool  
  • Waterslide  
  • Separate living room  
  • Free Wi-Fi  
  • Outdoor tennis court  
  • Children's club (free)  
  • Theme park shuttle (complimentary)  
  • Snack bar/deli  
  • Laundry facilities  
  • Babysitting or childcare (surcharge)  
  • In-room childcare (surcharge)  
  • Playground on site  
  • Separate dining area  
  • Refrigerator  

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • French
  • Italian
  • Korean
  • Spanish

Parking

Free valet parking

Room Amenities

  • Towels provided 
  • Linens provided 
  • Premium TV channels 
  • Pay movies 
  • Balcony or patio 
  • Free newspaper 
  • Air conditioning 
  • Phone 
  • Refrigerator 
  • Coffee/tea maker 
  • Free bottled water 
  • Minibar (stocked, free items) 
  • Daily housekeeping 
  • Turndown service 
  • Designer toiletries 
  • Bathrobes 
  • Hair dryer 
  • Slippers 
  • Shower only 
  • Rainfall showerhead 
  • In-room childcare (surcharge) 
  • Iron/ironing board 
  • Desk 
  • Blackout drapes/curtains 
  • Separate dining area 
  • In-room safe (laptop compatible) 
  • Cable TV service 
  • Flat-panel TV 
  • Free WiFi 
  • Free wired Internet 
  • Separate living room 
  • Number of bedrooms -  
  • Room service (24 hours) 
  • Egyptian-cotton sheets 
  • Individually decorated 
  • Pillowtop mattress 
  • Pillow menu 
  • Separate bedroom 
  • iPad 
  • Eco-friendly toiletries 
  • LED light bulbs 

Where to Eat

A complimentary full breakfast is served each morning between 7:00 AM and noon.

CHIBALI - Overlooking the pool, this family restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. A children's menu is available.

LA CANTINA - This restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.

XIN GAO - This fine-dining restaurant specializes in Japanese cuisine and serves dinner only. Reservations are required. Open daily.

LA TRAJINERA - This beachfront restaurant specializes in Caribbean cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

MERCADO LA MERCED - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open daily.

24-hour room service is available.

Nearby Things to Do

10 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court, a waterslide, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site 
  • Fishing on site 
  • Water skiing nearby 
  • Rowing or canoeing on site 
  • Snorkeling nearby 
  • Parasailing nearby 
  • Fitness classes on site 
  • Surfing/boogie boarding nearby 
  • Kayaking on site 
  • Scuba diving nearby 
  • Yoga classes/instruction on site 

Spa Services

Guests can indulge in a pampering treatment at the property's full-service spa, MULUK SPA. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and facials. A variety of treatment therapies are provided, including Ayurvedic and hydrotherapy. The spa is equipped with a mud bath, a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Massages on beach 
  • Manicures and pedicures 
  • Body wraps 
  • Body treatments 
  • Body scrubs 
  • Facial treatments 
  • Hydrotherapy treatments 
  • Ayurvedic treatments 
  • Hot stone massage 
  • Mud bath in spa 
  • Deep tissue massage 
  • Sauna in spa 
  • Spa tub in spa 
  • Steam room in spa 
  • Minimum age to access spa is 18 
  • Massages 

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel 
  • Accessible bathroom 
  • Roll-in shower 
  • Wheelchair accessible parking 
  • In-room accessibility 

Resort Policies

Check-in

Check-in time starts at 3 PM

Minimum check-in age is: 18

Special check-in instructions:

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pets

  • Pets allowed for an extra charge of MXN 3000 per pet, per stay
  • Dogs only
  • Up to 22 lbs

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Only service animals are allowed
Service animals are exempt from fees/restrictions
No rollaway/extra beds available
Debit cards

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Pet fee: MXN 3000 per pet, per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Resort Name

  • Hotel Xcaret Mexico All Parks Tours / All Fun Inclusive
  • Hotel Xcaret Mexico All Parks Tours All Fun Inclusive
  • Xcaret Mexico All Parks Tours All Fun Inclusive Playa del Carmen
  • Xcaret Mexico All Parks Tours All Fun Inclusive
  • Hotel Xcaret Mexico All Parks Tours All Fun Inclusive
  • Xcaret Mexico All Parks Tours All Fun Inclusive Playa del Carmen
  • Xcaret Mexico All Parks Tours All Fun Inclusive Playa del Carmen
  • Xcaret Mexico All Parks Tours All Fun Inclusive
  • Hotel Xcaret Mexico All Parks Tours / All Fun Inclusive
  • Hotel Xcaret Mexico All Parks Tours All Fun Inclusive

We should mention

This property offers transfers from the airport. Guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Free Park Access Offer

Book a stay in any room or rate category, for travel anytime, and receive unlimited access to all Xcaret, Xel-Ha, Xplor, Xplor Fuego, Xoximilco, and Xenses theme parks, as well as Xenotes and Xichen tours, food and beverages, transportation between parks, and airport shuttle service.

Full details provided at check-in. Taxes and gratuity may not be included. No refunds for any unused portion of offer. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.


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