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Overview of Hotel Xcaret Mexico - All Parks and Tours / All Fun Inclusive

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Exterior
On the beach, white sand, beach towels, beach massages
On the beach, white sand, beach towels, beach massages
On the beach, white sand, beach towels, beach massages
10 outdoor pools, pool umbrellas, sun loungers

Hotel Xcaret Mexico - All Parks and Tours / All Fun Inclusive

5 out of 5

4.7/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet Friendly
  • All inclusive

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

    Popular LocationXplor Theme Park16 min walk
    Popular LocationCenote Santa Cruz16 min walk
    Popular LocationXcaret Eco Theme Park7 min drive
    AirportPlaya Del Carmen, Quintana Roo (PCM)11 min drive

Choose dates to view prices

Book online or call:

1-800-675-4318
  • Suite Ocean Front Family

    4/5 guest room rating

    Room amenities

    • 624 sq ft
    • Ocean view
    • Sleeps 4
    • 2 Queen Beds OR 1 King Bed
    More detailsSuite Ocean Front Family
  • Swim Up Garden

    4.6/5 guest room rating

    Room amenities

    • 624 sq ft
    • Sleeps 4
    • 2 Queen Beds OR 1 King Bed
    More detailsSwim Up Garden
  • Suite Garden Spa

    Room amenities

    • Sleeps 3
    • 1 King Bed
    More detailsSuite Garden Spa
  • Junior Suite Spa

    Room amenities

    • Sleeps 3
    • 1 King Bed
    More detailsJunior Suite Spa
  • Suite Garden

    4.8/5 guest room rating

    Room amenities

    • 570 sq ft
    • Sleeps 4
    • 2 Queen Beds OR 1 King Bed
    More detailsSuite Garden
  • Suite River Spa

    Room amenities

    • Sleeps 3
    • 1 King Bed
    More detailsSuite River Spa
  • Junior Suite

    5/5 guest room rating

    Room amenities

    • 1356 sq ft
    • Sleeps 4
    • 1 King Bed
    More detailsJunior Suite
  • Suite Ocean View

    4.4/5 guest room rating

    Room amenities

    • 603 sq ft
    • Ocean view
    • Sleeps 4
    • 2 Queen Beds OR 1 King Bed
    More detailsSuite Ocean View
  • Suite River

    4.6/5 guest room rating

    Room amenities

    • 657 sq ft
    • Sleeps 4
    • 2 Queen Beds OR 1 King Bed
    More detailsSuite River
  • Junior Suite Adults

    Room amenities

    • Ocean view
    • Sleeps 3
    • 1 King Bed
    More detailsJunior Suite Adults
  • Suite River Adults

    4.8/5 guest room rating

    Room amenities

    • River view
    • Sleeps 3
    • 1 King Bed
    More detailsSuite River Adults
  • Suite Ocean Front Adults

    5/5 guest room rating

    Room amenities

    • 570 sq ft
    • Ocean view
    • Sleeps 3
    • 1 King Bed
    More detailsSuite Ocean Front Adults
  • Swim Up Ocean Front

    4.7/5 guest room rating

    Room amenities

    • 624 sq ft
    • Ocean view
    • Sleeps 3
    • 1 King Bed
    More detailsSwim Up Ocean Front

About this area

Playa del Carmen

Hotel Xcaret Mexico - All Parks and Tours / All Fun Inclusive is located on the beach and in an area with great airport proximity. Playacar Golf Club and Playa del Carmen Maritime Terminal are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Xplor Theme Park and Xcaret Eco Theme Park. Traveling with kids? Consider Ecopark Kantun Chi and Yucatek Divers. Discover the area's water adventures with scuba diving and snorkeling nearby, or enjoy the great outdoors with ecotours and cave exploring.
Popular Location

What's nearby

  • Xplor Theme Park - 16 min walk
  • Cenote Santa Cruz - 16 min walk
  • Xcaret Eco Theme Park - 7 min drive
  • Piste Cyclable sur Paseo Xaman-Ha - 13 min drive
  • Mahi Golf Course - 28 min drive

Restaurants

  • CHIBALI – Pool-view family restaurant offering Mexican cuisine. Serves breakfast, lunch, and dinner daily. Kids' menu available.
  • LA CANTINA – Restaurant with a bar offering Mexican cuisine. Serves dinner daily.
  • XIN GAO – Fine-dining restaurant offering Japanese cuisine. Serves dinner daily. Reservations required.
  • LA TRAJINERA – Beachfront restaurant with a bar offering Caribbean cuisine. Serves breakfast, lunch, and dinner daily.
  • MERCADO LA MERCED – Restaurant offering Mexican cuisine. Serves breakfast, lunch, and dinner daily. Kids' menu available.
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About this property

Hotel Xcaret Mexico - All Parks and Tours / All Fun Inclusive

Upscale property on the beach, with 10 outdoor swimming pools
Catch some rays at the beach or spend the day relaxing at Hotel Xcaret Mexico - All Parks and Tours / All Fun Inclusive's full-service spa. Then enjoy a meal at one of the property's 12 restaurants. All 900 soundproofed rooms feature free WiFi and pillowtop beds. Comforts include Egyptian cotton sheets and pillow menus, and guests will also appreciate thoughtful touches like free minibar items and espresso makers.
Hotel Xcaret Mexico - All Parks and Tours / All Fun Inclusive offers 900 air-conditioned accommodations with free minibar items and laptop-compatible safes. Accommodations offer separate living rooms. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Flat-screen televisions come with digital channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and hair dryers.

This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and phones. Additionally, rooms include espresso makers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

10 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court, a waterslide, a 24-hour fitness center, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa, MULUK SPA. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and facials. A variety of treatment therapies are provided, including Ayurvedic and hydrotherapy. The spa is equipped with a mud bath, a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Awards and affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry sanitization guidelines of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Onsite parking is wheelchair accessible
  • Airport shuttle on request

Food and drink

  • Free full breakfast available daily 7:00 AM–noon
  • All buffet and à la carte meals, snacks, and beverages included
  • 12 restaurants
  • 2 swim-up bars, 2 poolside bars and 8 bars/lounges
  • 24-hour room service

Things to do

  • 24-hour fitness center
  • 10 outdoor pools
  • Aerobics classes
  • Canoeing
  • Children's pool
  • Designer stores
  • Fishing
  • Free bicycle rentals
  • Full-service spa
  • Hiking/biking trails
  • Kayaking
  • Outdoor tennis court
  • Playground
  • Shopping
  • Yoga classes

Family friendly

  • 10 outdoor pools
  • Babysitting/childcare (surcharge)
  • Children's pool
  • Dry cleaning service
  • In-room child care (surcharge)
  • Laundry facilities
  • Playground
  • Separate living room
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised childcare/activities (surcharge)
  • Waterslide

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • French
  • Italian
  • Korean
  • Spanish

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Beachfront location
  • Garden
  • Outdoor entertainment area
  • Pool sun loungers
  • Pool umbrellas

Spa

  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Mud bath
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Couples dining
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Linens
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Eco-friendly toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • Digital channels
  • Flat-screen TV

Food and drink

  • Espresso maker
  • Free bottled water
  • Free minibar

More

  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Separate living room
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 3000 per pet, per stay
Dogs only
Up to 22 lbs

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: MXN 3000 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector

We should mention

This property offers transfers from the airport; guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa

Property is also known as

Hotel Xcaret Mexico All Parks Tours All Fun Inclusive
Xcaret Mexico All Parks Tours All Fun Inclusive Playa del Carmen
Xcaret Mexico All Parks Tours All Fun Inclusive
Hotel Xcaret Mexico All Parks Tours All Fun Inclusive
Xcaret Mexico All Parks Tours All Fun Inclusive Playa del Carmen
Xcaret Mexico All Parks Tours All Fun Inclusive Playa del Carmen
Xcaret Mexico All Parks Tours All Fun Inclusive
Hotel Xcaret Mexico All Parks Tours / All Fun Inclusive
Hotel Xcaret Mexico All Parks Tours All Fun Inclusive
Hotel Xcaret Mexico All Parks Tours / All Fun Inclusive

Frequently asked questions

Does Hotel Xcaret Mexico - All Parks and Tours / All Fun Inclusive have a pool?
Yes, this property has 10 outdoor pools and a children's pool.
Is Hotel Xcaret Mexico - All Parks and Tours / All Fun Inclusive pet-friendly?
Yes, this property allows dogs with a maximum weight of up to 22 lbs per pet. There's a fee of MXN 3000 per pet, per stay. Service animals are exempt from fees.
How much is parking at Hotel Xcaret Mexico - All Parks and Tours / All Fun Inclusive?
Self parking is free at this property.
What time is check-in at Hotel Xcaret Mexico - All Parks and Tours / All Fun Inclusive?
Check-in is from 3:00 PM - anytime.
What time is check-out at Hotel Xcaret Mexico - All Parks and Tours / All Fun Inclusive?
Check-out is at noon.
Are there all-inclusive benefits at Hotel Xcaret Mexico - All Parks and Tours / All Fun Inclusive?
Yes, the property is all-inclusive. All food and beverages are included.
Where is Hotel Xcaret Mexico - All Parks and Tours / All Fun Inclusive located?
Nestled on the beach, this Playa del Carmen property is within 1 mi (2 km) of Xplor Theme Park and Xcaret Eco Theme Park. Playacar Golf Club and Playa del Carmen Maritime Terminal are also within 6 mi (10 km).
4.7
Exceptional
Rating 5 - Excellent. 1457 out of 1767 reviews
5 - Excellent 82%
Rating 4 - Good. 187 out of 1767 reviews
4 - Good 11%
Rating 3 - Okay. 57 out of 1767 reviews
3 - Okay 3%
Rating 2 - Poor. 39 out of 1767 reviews
2 - Poor 2%
Rating 1 - Terrible. 27 out of 1767 reviews
1 - Terrible 2%

4.8/5

Cleanliness

4.7/5

Staff & service

4.8/5

Amenities

4.9/5

Property conditions & facilities

5/5 Excellent

Traveled with group
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Greetings, we LOVED your hotel! It's surreal the minute you walk on the property. We can't say enough about it to our family and friends. We had a corner room with a wrap-around balcony, which was a surprise #2407 in the Casa Fuega building. Sadly, we did have some noisy neighbors next door and above us. Had to call security twice :(. This was an all Adult only building so the noise came as a surprise. I highly recommend this hotel and we will be back! I do want to mention this. We paid the extra for Adult only package so we can have access to the Rooftop Pool/Bar and our own Butler. Check in day our butler had the day off. We met him for about two minutes on day two. We did not see him again till' the day we're checking out to the airport. Disappointing! I will not pay the extra next time we go. This is our only complaint. CLEAN, SAFE, BEAUTIFUL GROUNDS!! Great, friendly helpful staff always with a smile.
Stayed 5 nights in Jan 2021

5/5 Excellent

Traveled with group
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Excelent service , couldn’t be happier with the way the staff treated me
Stayed 6 nights in Jan 2021

5/5 Excellent

Traveled with group, Traveled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Having the all fun inclusive is very convenient. The quality of the food was excellent and the staff were very helpful.
Stayed 6 nights in Jan 2021

5/5 Excellent

Traveled with family and small children
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in was a bit of a hassle but overall the hotel was amazing! We enjoyed our stay.
Stayed 7 nights in Jan 2021

5/5 Excellent

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jan 2021