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Hotel Xcaret Mexico - All Parks / All Fun Inclusive

5.0 star property
An all-inclusive adventure awaits with multiple pools, pristine beaches, and endless fun at this luxurious tropical retreat near popular eco attractions

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Photo gallery for Hotel Xcaret Mexico - All Parks / All Fun Inclusive

Suite (River Jump) | View from room - Hotel Xcaret Mexico - All Parks / All Fun Inclusive (Playa del Carmen)
Creator video - submitted by Saifuddin travel shop
Aerial view - Hotel Xcaret Mexico - All Parks / All Fun Inclusive (Playa del Carmen)
Property entrance - Hotel Xcaret Mexico - All Parks / All Fun Inclusive (Playa del Carmen)
Water park - Hotel Xcaret Mexico - All Parks / All Fun Inclusive (Playa del Carmen)
Hotel Xcaret Mexico, near Cenote Santa Cruz and Xcaret Eco Theme Park, offers an All Parks/All Fun Inclusive experience. Enjoy ten outdoor pools, a children's pool, and a white sand beach. The spa provides deep-tissue massages, and the staff is praised for their helpfulness.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Pet friendly

Room options

Available filters for rooms
Showing 34 of 34 rooms

View all photos for Garden Suite

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Garden Suite

  • Sleeps 4

View all photos for River Suite

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

River Suite

  • Sleeps 4

View all photos for Suite, Oceanfront (Adults)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite, Oceanfront (Adults)

  • Ocean view
  • 53 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, Oceanfront

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Family Suite, Oceanfront

7.6 out of 10
Good
(5 reviews)
  • Ocean view
  • 58 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite Garden

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite Garden

8.4 out of 10
Very good
(97 reviews)
  • Garden view
  • 53 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite

Junior Suite | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Junior Suite

8.6 out of 10
Excellent
(4 reviews)
  • Ocean view
  • 126 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Ocean View

Suite, Ocean View | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite, Ocean View

9.2 out of 10
Wonderful
(31 reviews)
  • Ocean view
  • 56 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite River

Suite River | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite River

8.8 out of 10
Excellent
(88 reviews)
  • River view
  • 61 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Oceanfront (Swim-up Adults)

Room, Oceanfront (Swim-up Adults) | Outdoor pool | Indoor pool, 15 outdoor pools, pool umbrellas, sun loungers

Room, Oceanfront (Swim-up Adults)

10.0 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 58 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room (Swim Up Garden)

A modern hotel room with a large bed, a desk, and a balcony with a hammock.

Room (Swim Up Garden)

8.8 out of 10
Excellent
(18 reviews)
  • Garden view
  • 58 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite (Adults)

Junior Suite (Adults) | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Junior Suite (Adults)

  • Sea view
  • 126 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (River, Adults)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite (River, Adults)

9.6 out of 10
Exceptional
(7 reviews)
  • River view
  • 59 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (River Spa)

Suite (River Spa) | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite (River Spa)

9.0 out of 10
Wonderful
(9 reviews)
  • River view
  • 59 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (Spa)

Junior Suite (Spa) | View from room

Junior Suite (Spa)

  • Garden view
  • 126 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Garden Spa Adults)

Suite (Garden Spa Adults) | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite (Garden Spa Adults)

9.4 out of 10
Exceptional
(13 reviews)
  • Garden view
  • 59 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite with River View

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite with River View

9.4 out of 10
Exceptional
(3 reviews)
  • River view
  • 53 sq m
  • Sleeps 4

View all photos for Suite Superior with Garden View

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite Superior with Garden View

7.0 out of 10
Good
(2 reviews)
  • Garden view
  • 55 sq m
  • Sleeps 4

View all photos for Suite with Sea View

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite with Sea View

  • Sea view
  • 53 sq m
  • Sleeps 4

View all photos for Suite Premium with Sea View

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite Premium with Sea View

  • Sea view
  • 53 sq m
  • Sleeps 3

View all photos for Suite Deluxe with Sea View

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite Deluxe with Sea View

  • Sea view
  • 53 sq m
  • Sleeps 4

View all photos for Suite Superior with Sea View

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite Superior with Sea View

  • Sea view
  • 55 sq m
  • Sleeps 3

View all photos for Suite Junior

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite Junior

  • 126 sq m
  • Sleeps 3

View all photos for Suite Junior with Sea View

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite Junior with Sea View

  • Sea view
  • 126 sq m
  • Sleeps 3

View all photos for Suite with Garden View

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite with Garden View

9.2 out of 10
Wonderful
(15 reviews)
  • Garden view
  • 53 sq m
  • Sleeps 4

View all photos for Suite (River Jump)

Suite (River Jump) | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite (River Jump)

  • River view
  • 59 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite (Master)

Suite (Master) | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite (Master)

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 126 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite Standard with River View

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite Standard with River View

  • River view
  • 45 sq m
  • Sleeps 4

Junior Suite

  • Sleeps 4

Suite with Ocean View

  • Sleeps 4

View all photos for Suite Luxury with Garden View

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite Luxury with Garden View

  • Garden view
  • 53 sq m
  • Sleeps 3

View all photos for Suite Luxury with River View

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite Luxury with River View

  • River view
  • 58 sq m
  • Sleeps 3

View all photos for Suite Premium with River View

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite Premium with River View

  • River view
  • 58 sq m
  • Sleeps 3

View all photos for Suite Junior with River View

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite Junior with River View

  • River view
  • 126 sq m
  • Sleeps 3

View all photos for Oceanfront Family Suite

Miscellaneous

Oceanfront Family Suite

  • Sleeps 3

About the neighborhood

Located in Playa del Carmen, Hotel Xcaret Mexico - All Parks / All Fun Inclusive is near theme parks and on the beach. The area's natural beauty can be seen at Cenote Santa Cruz and Cenote Chaak Tun, while Xenses Park and Xcaret Eco Theme Park are popular area attractions. Traveling with kids? Don't miss Xplor Theme Park and Xaman Ha Aviary. Scuba diving and snorkeling offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and ecotours nearby. Visit our Playa del Carmen travel guide
Map
Carr. Chetumal - Puerto Juarez Km. 282, Playa del Carmen, QROO, 77710

What's nearby

  • Xcaret Eco Theme Park
    Xcaret Eco Theme Park
    19 min walk - 1.0 mile
  • Cenote Santa Cruz
    16 min walk - 0.9 miles
  • Xenses Park
    17 min walk - 1.0 mile
  • Xplor Theme Park
    3 min drive - 1.1 miles
  • Río Secreto
    4 min drive - 1.8 miles

Getting around

  • Cancun Intl. Airport (CUN)
    57 min drive

Restaurants

  • Occidental Vacation Club First Club Lounge at Grand Xcaret
    9 min walk
  • El Xentral
    10 min walk
  • The Buffete
    2 min walk
  • Arriba Baja
    16 min walk
  • Mercado de la Merced
    10 min walk

About this property

Hotel Xcaret Mexico - All Parks / All Fun Inclusive

Luxury family-friendly property near Xenses Park
Located close to Cenote Santa Cruz and Xcaret Eco Theme Park, Hotel Xcaret Mexico - All Parks / All Fun Inclusive provides free full breakfast, a free roundtrip airport shuttle, and 2 swim-up bars. This property is a great place to bask in the sun with a beachfront location, beachfront dining, and beach massages. Indulge in a body wrap, reflexology, and a deep-tissue massage at the onsite spa. At the 20 on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and Mexican cuisine. The 24-hour gym offers fitness classes and yoga classes; other things to do include fishing, hiking/biking, and kayaking. Guests can also expect to find 2 poolside bars, a terrace and designer stores on site.
You'll also find perks like:
  • 15 outdoor pools and an indoor pool, along with a waterslide, 2 swim-up bars, and sun loungers
  • Free self parking
  • Free bicycle rentals, an outdoor tennis court, and supervised childcare (surcharge)
  • A ballroom, concierge services, and games
  • Guest reviews speak highly of the helpful staff
Room features
All 1800 rooms offer comforts such as private indoor hot tubs and 24-hour room service, as well as perks like premium bedding and pillow menus. Guest reviews speak positively of the clean rooms at the property.
Other amenities include:
  • Hypo-allergenic bedding, Egyptian cotton sheets, and pillowtop mattresses
  • Bathrooms with rainfall showers and hair dryers
  • Flat-screen TVs with digital channels
  • Wardrobes/closets, balconies, and LED light bulbs

All inclusive details

All-inclusive room rates at Hotel Xcaret Mexico - All Parks / All Fun Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Snorkeling

Land activities

Kids club

Entertainment

Onsite entertainment and activities

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Parking and transportation

  • 24-hour free roundtrip airport shuttle at scheduled times and on request
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Free full breakfast available daily 7:00 AM to noon
  • 14 bars/lounges
  • 2 coffee shops/cafes
  • 2 poolside bars
  • 2 swim-up bars
  • 20 restaurants
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • CHIBALI
  • LA CANTINA
  • LA TRAJINERA
  • MERCADO LA MERCED
  • XIN GAO

Things to do

  • 15 outdoor pools
  • 24-hour gym
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Designer stores
  • Fishing
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Games
  • Hiking/biking trails
  • Indoor pool
  • Kayaking
  • Outdoor tennis court
  • Playground
  • Rowing/canoeing
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Waterslide
  • Yoga classes

Family friendly

  • 15 outdoor pools
  • Arcade/game room
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Living room
  • Playground
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms
  • Stroller
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Beach towels
  • Garden
  • On a river
  • On the beach
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Mud bath
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (47 inch wide door)
  • Handrails in stairways (40 inches high)
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant

More

  • 10 buildings
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 2017
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Day bed
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Living room
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 3000 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 22 lbs per pet

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Pet fee: MXN 3000 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa

Property is also known as

Hotel Xcaret Mexico All Parks Tours All Fun Inclusive
Xcaret Mexico All Parks Tours All Fun Inclusive Playa del Carmen
Xcaret Mexico All Parks Tours All Fun Inclusive
Hotel Xcaret Mexico All Parks Tours All Fun Inclusive
Xcaret Mexico All Parks Tours All Fun Inclusive Playa del Carmen
Xcaret Mexico All Parks Tours All Fun Inclusive Playa del Carmen
Xcaret Mexico All Parks Tours All Fun Inclusive
Hotel Xcaret Mexico All Parks Tours / All Fun Inclusive
Hotel Xcaret Mexico All Parks Tours All Fun Inclusive
Hotel Xcaret Mexico All Parks Tours / All Fun Inclusive

Frequently asked questions

Does Hotel Xcaret Mexico - All Parks / All Fun Inclusive have a pool?

Yes, this property has an indoor pool, 15 outdoor pools, and a children's pool.

Is Hotel Xcaret Mexico - All Parks / All Fun Inclusive pet-friendly?

Yes, this property allows dogs with a maximum weight of up to 22 lbs per pet. There's a fee of MXN 3000 per pet, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Xcaret Mexico - All Parks / All Fun Inclusive?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Xcaret Mexico - All Parks / All Fun Inclusive?

Check-out is at noon.

Does Hotel Xcaret Mexico - All Parks / All Fun Inclusive provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs on request.

Are there all-inclusive benefits at Hotel Xcaret Mexico - All Parks / All Fun Inclusive?

Some rate plans available at this property are all-inclusive.

Where is Hotel Xcaret Mexico - All Parks / All Fun Inclusive located?

Located in Playa del Carmen, this beachfront property is on the riverwalk and within 1 mi (2 km) of Xenses Park, Cenote Santa Cruz, and Xcaret Eco Theme Park. Xplor Theme Park and Mahi Golf Course are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Xcaret Mexico - All Parks / All Fun Inclusive Reviews

8.6

Excellent

9.4

Cleanliness

9.2

Amenities

8.6

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 1005 out of 1502 reviews
Rating 8 - Good. 180 out of 1502 reviews
Rating 6 - Okay. 126 out of 1502 reviews
Rating 4 - Poor. 78 out of 1502 reviews
Rating 2 - Terrible. 113 out of 1502 reviews

Reviews

Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay, lots of activities and good food.
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms Staff is very polite Perfect
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time and our kids from age 3-9 all had plenty of activities and options to keep them busy!
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful resort with nice design and a local touch that makes it one of kind. Very big but with many different sections and a good choice of restaurants
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Hsuan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay at Hotel Xcaret México. The all-inclusive experience is amazing—not just food and drinks, but also access to parks, which makes it very unique. The resort is beautiful, surrounded by nature, and the rooms are clean and comfortable. Food quality was excellent, though reservations for popular restaurants can be hard to get. Overall, a perfect mix of relaxation and adventure—highly recommend!
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an incredible property. We were able to enjoy the fun adventures at the parks as well as the hotel. Although expensive, if you and your family are adventure enthusiasts, it’s a good deal.
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Liling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I agree with Miguel Quintana Pila, Xcret has the best Parks in the world!
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Meghan Marie

Liked: Cleanliness, amenities, property conditions & facilities
We had a lovely time - rooms were great, food was great, pools were numerous and lovely, staff was kind and courteous - just an incredible vacation from beginning to end.
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Sonya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is amazing!! Very clean and friendly!
Stayed 5 nights in Feb 2026
Verified

8/10 Good

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Xcaret was an experience. the property is massive and even if you're planning to partake in all of the all-fun-inclusive park activities, you should take a day to explore the hotel's property. Because there are so many employees, there were some crossed wires with
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was?amazing. My family and I can’t wait to go again. ❤️
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean staff was amazing and everything was readily available at any time! Food throughout the entire resort was excellent
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Kurt

Liked: Cleanliness, amenities, property conditions & facilities
Great rooms, very helpful staff, and transportation to the the parks was convenient and easy to use.
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Claudia

Liked: Cleanliness, amenities, property conditions & facilities
Staff and amenities amazing.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Carmen Ayala

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxing
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you expect a huge sandy beach this resort is not for you. But if you’re wanting a variety of pools, restaurants, comfortable seating options, top notch service and breathtaking views this place has it all.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Steven marcus

Liked: Cleanliness, amenities, property conditions & facilities
This was the best holiday ive ever had . The staff was wonderful The room was perfect .
Stayed 14 nights in Jan 2026
Verified

10/10 Excellent

matthew

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very friendly and helpful!
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are beautiful and the property is extraordinary. Great food and helpful staff throughout the property. You will be lost on the property the first few days. We found we didn’t need to put our request list in for restaurants and walked in regardless but came at a slower time. Only thing I wasn’t a fan of is not being able to see menus before booking/going into the restaurants.. leading to being in a place we had two people out of three not having any food choices and we had to walk away. We will be returning and recommend it to anyone who it fits within their budget.
Stayed 6 nights in Apr 2026
Verified

10/10 Excellent

Jenifer

Liked: Cleanliness, amenities, property conditions & facilities
Best hotel I’ve ever stayed that! The service was amazing and the food and drinks were great! I have nothing negative to say about my experience there
Stayed 5 nights in Jan 2026
Verified

4/10 Poor

Rebecca

Liked: Cleanliness
Beautiful niche areas, very clean property, kind and pleasant staff.
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort and very convenient to all parks, especially with little kids. Will come back for vacation again.
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Erica

Liked: Cleanliness, amenities, property conditions & facilities
The rooms were very clean and the staff was very courteous.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Ajit

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel. Phenomenal food. Great parks. Amazing photo package. An amazing vacation.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Ian

Liked: Cleanliness, property conditions & facilities
Very clean and great food
Stayed 4 nights in Dec 2025