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Hotel Xcaret Mexico - All Parks / All Fun Inclusive

5.0 star property
An all-inclusive adventure awaits with multiple pools, pristine beaches, and endless fun at this luxurious tropical retreat near popular eco attractions

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Photo gallery for Hotel Xcaret Mexico - All Parks / All Fun Inclusive

Suite (River Jump) | View from room - Hotel Xcaret Mexico - All Parks / All Fun Inclusive (Playa del Carmen)
Creator video - submitted by Sallytrubella Travel Shop
Aerial view - Hotel Xcaret Mexico - All Parks / All Fun Inclusive (Playa del Carmen)
Exterior detail - Hotel Xcaret Mexico - All Parks / All Fun Inclusive (Playa del Carmen)
Property entrance - Hotel Xcaret Mexico - All Parks / All Fun Inclusive (Playa del Carmen)
Hotel Xcaret Mexico, near Cenote Santa Cruz and Xcaret Eco Theme Park, offers an All Parks/All Fun Inclusive experience. Enjoy ten outdoor pools, a children's pool, and a white sand beach. The spa provides deep-tissue massages, and the staff is praised for their helpfulness.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Pet friendly

Room options

Available filters for rooms
Showing 19 of 19 rooms

View all photos for Garden Suite

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Garden Suite

  • Sleeps 4

View all photos for River Suite

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

River Suite

  • Sleeps 4

View all photos for Suite, Oceanfront (Adults Only)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite, Oceanfront (Adults Only)

  • Ocean view
  • 53 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, Oceanfront

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Family Suite, Oceanfront

7.6 out of 10
Good
(5 reviews)
  • Ocean view
  • 58 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite Garden

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite Garden

8.4 out of 10
Very good
(101 reviews)
  • Garden view
  • 53 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite

Junior Suite | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Junior Suite

8.6 out of 10
Excellent
(4 reviews)
  • Ocean view
  • 126 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Ocean View

Suite, Ocean View | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite, Ocean View

9.2 out of 10
Wonderful
(31 reviews)
  • Ocean view
  • 56 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite River

Suite River | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite River

8.8 out of 10
Excellent
(89 reviews)
  • River view
  • 61 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Oceanfront (Swim-up, Adults Only)

Room, Oceanfront (Swim-up, Adults Only) | Outdoor pool | Indoor pool, 15 outdoor pools, pool umbrellas, sun loungers

Room, Oceanfront (Swim-up, Adults Only)

10.0 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 58 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room (Swim Up, Garden)

Room (Swim Up, Garden) | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Room (Swim Up, Garden)

8.8 out of 10
Excellent
(18 reviews)
  • Garden view
  • 58 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite (Adults Only)

Junior Suite (Adults Only) | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Junior Suite (Adults Only)

  • Sea view
  • 126 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (River, Adults Only)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite (River, Adults Only)

9.6 out of 10
Exceptional
(7 reviews)
  • River view
  • 59 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (River Spa)

Suite (River Spa) | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite (River Spa)

9.0 out of 10
Wonderful
(9 reviews)
  • River view
  • 59 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (Spa)

Junior Suite (Spa) | View from room

Junior Suite (Spa)

  • Garden view
  • 126 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Garden Spa, Adults Only)

Suite (Garden Spa, Adults Only) | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite (Garden Spa, Adults Only)

9.4 out of 10
Exceptional
(14 reviews)
  • Garden view
  • 59 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite with River View

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite with River View

9.4 out of 10
Exceptional
(3 reviews)
  • River view
  • 53 sq m
  • Sleeps 4
  • Free WiFi

View all photos for Suite (River Jump)

A modern hotel room with a bed, a sofa, a small table, and a glass coffee table.

Suite (River Jump)

  • River view
  • 59 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite (Master)

Suite (Master) | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite (Master)

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 126 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Family Suite (Master)

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

About the neighborhood

Located in Playa del Carmen, Hotel Xcaret Mexico - All Parks / All Fun Inclusive is near theme parks and on the beach. The area's natural beauty can be seen at Cenote Santa Cruz and Cenote Chaak Tun, while Xenses Park and Xcaret Eco Theme Park are popular area attractions. Traveling with kids? Don't miss Xplor Theme Park and Xaman Ha Aviary. Scuba diving and snorkeling offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and cave exploring nearby. Visit our Playa del Carmen travel guide
Map
Carr. Chetumal - Puerto Juarez Km. 282, Playa del Carmen, QROO, 77710

What's nearby

  • Xcaret Eco Theme Park
    Xcaret Eco Theme Park
    19 min walk - 1.0 mile
  • Cenote Santa Cruz
    16 min walk - 0.9 miles
  • Xenses Park
    17 min walk - 1.0 mile
  • Xplor Theme Park
    3 min drive - 1.1 miles
  • Río Secreto
    4 min drive - 1.8 miles

Getting around

  • Cancun Intl. Airport (CUN)
    57 min drive

Restaurants

  • El Xentral
    10 min walk
  • Occidental Vacation Club First Club Lounge at Grand Xcaret
    9 min walk
  • The Buffete
    2 min walk
  • Mercado de la Merced
    10 min walk
  • Arriba Baja
    16 min walk

Similar properties

Exterior
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Playa del Carmen
  • On private beach
  • Pool
  • Breakfast included
  • All inclusive
8.4 out of 10, Very Good, 5,389 reviews
Occidental at Xcaret Destination - All Inclusive
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Property amenities

Parking and transportation

  • 24-hour free roundtrip airport shuttle at scheduled times and on request
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Free full breakfast available daily 7:00 AM to noon
  • 14 bars/lounges
  • 2 coffee shops/cafes
  • 2 poolside bars
  • 2 swim-up bars
  • 20 restaurants
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • CHIBALI
  • LA CANTINA
  • LA TRAJINERA
  • MERCADO LA MERCED
  • XIN GAO

Things to do

  • 15 outdoor pools
  • 24-hour gym
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Designer stores
  • Fishing
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Games
  • Hiking/biking trails
  • Indoor pool
  • Kayaking
  • Outdoor tennis court
  • Playground
  • Rowing/canoeing
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Waterslide
  • Yoga classes

Family friendly

  • 15 outdoor pools
  • Arcade/game room
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Living room
  • Playground
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms
  • Stroller
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Beach towels
  • Garden
  • On a river
  • On the beach
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Mud bath
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (47 inch wide door)
  • Handrails in stairways (40 inches high)
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant

More

  • 10 buildings
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 2017
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Day bed
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Living room
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 3000 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 22 lbs per pet

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Pet fee: MXN 3000 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa

Frequently asked questions

Does Hotel Xcaret Mexico - All Parks / All Fun Inclusive have a pool?

Yes, this property has an indoor pool, 15 outdoor pools, and a children's pool.

Is Hotel Xcaret Mexico - All Parks / All Fun Inclusive pet-friendly?

Yes, this property allows dogs with a maximum weight of up to 22 lbs per pet. There's a fee of MXN 3000 per pet, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Xcaret Mexico - All Parks / All Fun Inclusive?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Xcaret Mexico - All Parks / All Fun Inclusive?

Check-out is at noon.

Does Hotel Xcaret Mexico - All Parks / All Fun Inclusive provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs on request.

Are there all-inclusive benefits at Hotel Xcaret Mexico - All Parks / All Fun Inclusive?

Some rate plans available at this property are all-inclusive.

Where is Hotel Xcaret Mexico - All Parks / All Fun Inclusive located?

Located in Playa del Carmen, this beachfront property is on the riverwalk and within 1 mi (2 km) of Xenses Park, Cenote Santa Cruz, and Xcaret Eco Theme Park. Xplor Theme Park and Mahi Golf Course are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Xcaret Mexico - All Parks / All Fun Inclusive Reviews

8.6

Excellent

9.4

Cleanliness

9.2

Amenities

8.6

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 1060 out of 1567 reviews
Rating 8 - Good. 186 out of 1567 reviews
Rating 6 - Okay. 130 out of 1567 reviews
Rating 4 - Poor. 76 out of 1567 reviews
Rating 2 - Terrible. 115 out of 1567 reviews

Reviews

Verified

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and amazing staff. This was a fun and authentic Mexican all inclusive. Breathtaking views and delicious food
Stayed 5 nights in Jun 2026
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing! So much to see and do. Beautiful buildings and pools everywhere. Food was great.
Stayed 5 nights in Jun 2026
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing views our check in process was good Adal made accommodations for us for the room to be just how we wanted my kids and us loved it we will start going more often
Stayed 4 nights in May 2026
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay, lots of activities and good food.
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great, we actually upgraded to fuego since we went without kids and fuego it for adults only
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a beautiful and amazing property!! We were a family of 4(2 adults 2 kids ages 10 and 11) and there was so many things to do here for all of us. The food was fantastic. We will be coming back again!
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Damaris Rojas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, all included no need to spend money on meals or parks. Just if you want to do some activities
Stayed 4 nights in May 2026
Verified

10/10 Excellent

Johnny Uriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. 10/10. Best family vacations parks are all fun for the whole family . Food is excellent many many to choose from. Recommends 100% must go to Xcaret and call The experience
Stayed 5 nights in May 2026
Verified

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms Staff is very polite Perfect
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time and our kids from age 3-9 all had plenty of activities and options to keep them busy!
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful resort with nice design and a local touch that makes it one of kind. Very big but with many different sections and a good choice of restaurants
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Hsuan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay at Hotel Xcaret México. The all-inclusive experience is amazing—not just food and drinks, but also access to parks, which makes it very unique. The resort is beautiful, surrounded by nature, and the rooms are clean and comfortable. Food quality was excellent, though reservations for popular restaurants can be hard to get. Overall, a perfect mix of relaxation and adventure—highly recommend!
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Meghan Marie

Liked: Cleanliness, amenities, property conditions & facilities
We had a lovely time - rooms were great, food was great, pools were numerous and lovely, staff was kind and courteous - just an incredible vacation from beginning to end.
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Sonya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is amazing!! Very clean and friendly!
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an incredible property. We were able to enjoy the fun adventures at the parks as well as the hotel. Although expensive, if you and your family are adventure enthusiasts, it’s a good deal.
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Liling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I agree with Miguel Quintana Pila, Xcret has the best Parks in the world!
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Felix Antonio Berdecia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel would say that it is almost perfect, excellent food and beautiful facilities. The staff is first class. The only thing I can say about the negative hotel is that it doesn't have much to do as a family and let me explain, we are a married couple with only one daughter and the places for teenagers are only for teenagers and there is nothing in the hotel to be able to spend the night as a family entertained with our daughter. They should have more areas where you can spend time with your family, for example some game room or bowling area or some escape room would be ideal to spend the nights with the family as well as having televisions in the lobby area they only had televisions in the sport bar and one is not always in the mood to be in places with a lot of noise. Everything else is perfect.
Stayed 5 nights in Jun 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean staff was amazing and everything was readily available at any time! Food throughout the entire resort was excellent
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Kurt

Liked: Cleanliness, amenities, property conditions & facilities
Great rooms, very helpful staff, and transportation to the the parks was convenient and easy to use.
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was?amazing. My family and I can’t wait to go again. ❤️
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Claudia

Liked: Cleanliness, amenities, property conditions & facilities
Staff and amenities amazing.
Stayed 4 nights in Jan 2026
Verified

8/10 Good

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Xcaret was an experience. the property is massive and even if you're planning to partake in all of the all-fun-inclusive park activities, you should take a day to explore the hotel's property. Because there are so many employees, there were some crossed wires with
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Steven marcus

Liked: Cleanliness, amenities, property conditions & facilities
This was the best holiday ive ever had . The staff was wonderful The room was perfect .
Stayed 14 nights in Jan 2026
Verified

10/10 Excellent

Carmen Ayala

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxing
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

matthew

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very friendly and helpful!
Stayed 5 nights in Jan 2026