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Hotel Xcaret Arte - All Parks / All Fun Inclusive, Adults Only - All inclusive

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A wooden deck with cushions overlooking a clear water body, palm trees, and a distant view of the ocean. - Hotel Xcaret Arte - All Parks / All Fun Inclusive, Adults Only - All inclusive (Playa del Carmen)
A resort with a central tower, clear turquoise waters, and lush greenery. - Hotel Xcaret Arte - All Parks / All Fun Inclusive, Adults Only - All inclusive (Playa del Carmen)
A resort with a beach view, palm trees, and a rocky area with a bridge. - Hotel Xcaret Arte - All Parks / All Fun Inclusive, Adults Only - All inclusive (Playa del Carmen)
A resort with a pool, outdoor seating, and a waterfall feature. - Hotel Xcaret Arte - All Parks / All Fun Inclusive, Adults Only - All inclusive (Playa del Carmen)
A bar area with wooden chairs, a long counter, and hanging wicker lamps. - Hotel Xcaret Arte - All Parks / All Fun Inclusive, Adults Only - All inclusive (Playa del Carmen)
Luxury
5.0 star property
9.2

Wonderful

Artisan sanctuary by the Caribbean

Intricately designed pools cascade along the Caribbean coastline with swim-up bars serving craft cocktails. Restaurants offer ocean-view dining with diverse Mexican flavors. Guests can explore art installations or enjoy exclusive access to neighboring Xcaret parks for cultural experiences.

Popular amenities

  • Breakfast included
  • Spa
  • Pet friendly

Room options

Available filters for rooms
Showing 22 of 22 rooms

View all photos for Suite, Oceanfront

A spacious bedroom with a large bed, a wooden headboard, and a ceiling with a woven light fixture.

Suite, Oceanfront

8.8 out of 10
Excellent
(14 reviews)
  • Ocean view
  • 53 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite (River)

A hammock chair with a pink cushion on a balcony overlooking a beach and a building with a dome.

Suite (River)

9.0 out of 10
Wonderful
(127 reviews)
  • River view
  • 53 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, Ocean View

A modern hotel room with a bed, a desk, a chair, a TV, and a bathroom visible through a partition.

Suite, Ocean View

9.0 out of 10
Wonderful
(30 reviews)
  • Ocean view
  • 53 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, Oceanfront

A poolside area with lounge chairs and a stone wall.

Room, Oceanfront

9.4 out of 10
Exceptional
(12 reviews)
  • Ocean view
  • 53 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room (Garden, Swim Up)

A modern hotel room with a large bed, a desk with a chair, a dining area, and a TV.

Room (Garden, Swim Up)

9.2 out of 10
Wonderful
(41 reviews)
  • Garden view
  • 53 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite River Spa

A modern hotel room with a large bed, a bedside table, a nightstand, a mirror, and a colorful abstract painting on the wall.

Suite River Spa

9.0 out of 10
Wonderful
(17 reviews)
  • River view
  • 53 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite (Garden Spa)

A modern hotel room with a large bed, a desk with a lamp, a chair, a sofa, and a glass table.

Suite (Garden Spa)

9.6 out of 10
Exceptional
(28 reviews)
  • Garden view
  • 53 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite (Garden)

A modern hotel room with two beds, a large mirror, a sofa, and a ceiling with a brick pattern.

Suite (Garden)

9.0 out of 10
Wonderful
(90 reviews)
  • Garden view
  • 53 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Junior Suite, Ocean View

A resort with a pool, palm trees, and a view of the ocean.

Junior Suite, Ocean View

9.4 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 53 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite (River, Adults Only)

A modern hotel room with a large bed, a desk with a computer, a glass table, and a large window.

Suite (River, Adults Only)

9.4 out of 10
Exceptional
(30 reviews)
  • River view
  • 53 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, Oceanfront (Adults Only)

A hotel room with a large balcony, a bed, a desk, and a chair.

Junior Suite, Oceanfront (Adults Only)

9.4 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 53 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, Oceanfront (Swim Up, Adults Only)

A hotel room with a large bed, a desk with a chair, a small table, and a balcony with a hammock.

Room, Oceanfront (Swim Up, Adults Only)

9.8 out of 10
Exceptional
(8 reviews)
  • Ocean view
  • 53 sq m
  • Sleeps 3
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, Oceanfront (Adults Only)

A modern room with a large window, a sofa with patterned cushions, a wooden table, and a hammock on an outdoor balcony with a pool view.

Suite, Oceanfront (Adults Only)

8.6 out of 10
Excellent
(10 reviews)
  • Ocean view
  • 53 sq m
  • Sleeps 3
  • 2 Queen Beds
  • Free WiFi

View all photos for Junior Suite (River Spa)

A spacious bedroom with a large bed, a wooden headboard, and a ceiling with a woven light fixture.

Junior Suite (River Spa)

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 53 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Room, Oceanfront (Master)

  • Ocean view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Room, Ocean View (Master)

  • Ocean view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Suite, River View (Jump)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Suite, River View (Jump, Adults)

  • 1 bedroom
  • Sleeps 3
  • 2 King Beds
  • Free WiFi

Suite (Master)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

APARTMENT DELUXE SEA VIEW

  • Sleeps 10
  • Free WiFi

APARTMENT STANDARD

  • Sleeps 10
  • Free WiFi

Bed in dormitory STANDARD

  • Sleeps 1
  • Free WiFi

About the neighborhood

Located in Playa del Carmen, Hotel Xcaret Arte - All Parks / All Fun Inclusive, Adults Only - All inclusive is on the beach. Xplor Theme Park and Ferry to Cozumel are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Xenses Park and Xcaret Eco Theme Park. Playa del Carmen Maritime Terminal and Quinta Avenida are two other places to visit that come recommended. Explore all the area has to offer with hiking/biking trails and ziplining. Visit our Playa del Carmen travel guide
View more Resorts in Playa del Carmen
Map
Carr. Chetumal - Puerto Juárez Km. 282, Playa del Carmen, QROO, 77710

What's nearby

  • A coastal resort with clear blue waters, a rocky shoreline, and thatched-roof buildings.
    Xcaret Eco Theme Park
    19 min walk - 1.0 mile
  • Cenote Santa Cruz
    2 min walk - 0.1 miles
  • Museum of Popular Mexican Art
    11 min walk - 0.6 miles
  • Xenses Park
    18 min walk - 1.0 mile
  • Xplor Theme Park
    3 min drive - 1.1 miles

Getting around

  • Cancun Intl. Airport (CUN)
    59 min drive

Restaurants

  • Viva Wyndham Maya
    12 min drive
  • Turquesa
    12 min drive
  • Cupcake Cafe
    9 min drive
  • Blue Moon Beach Bar Sandos Select Club
    9 min drive
  • Riviera Maya Sandos Restaurant
    9 min drive

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  • Breakfast included
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  • Spa
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle at scheduled times
  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to noon
  • 10 restaurants
  • 12 bars/lounges
  • 2 coffee shops/cafes
  • 3 swim-up bars
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Arenal
  • Chino Poblano
  • Encanta
  • Mercado San Juan
  • Ta Xhido

Things to do

  • 15 outdoor pools
  • Art gallery
  • Designer stores
  • Ecotours
  • Fitness classes
  • Free beach club
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Kayaking
  • Outdoor pool (guest access)
  • Paddleboard
  • Shopping mall
  • Snorkeling
  • Steam room
  • Tennis
  • Waterslide
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Conference center (26,372 square feet of space)

Outdoors

  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • On a river
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 20 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Smooth flooring in room
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Banquet hall
  • Designated smoking areas (fines apply)
  • Lifeguards

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Toothbrush and toothpaste (on request)

Entertainment

  • Smart TV with premium digital channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 9 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

This property welcomes adults only
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the spa

Frequently asked questions

Does Hotel Xcaret Arte - All Parks / All Fun Inclusive, Adults Only - All inclusive have a pool?

Yes, this property has 15 outdoor pools.

Is Hotel Xcaret Arte - All Parks / All Fun Inclusive, Adults Only - All inclusive pet-friendly?

Yes, this property allows cats and dogs (limit 1 total) with a maximum weight of up to 9 lbs per pet. There's a fee of USD 150 per pet, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at Hotel Xcaret Arte - All Parks / All Fun Inclusive, Adults Only - All inclusive?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Xcaret Arte - All Parks / All Fun Inclusive, Adults Only - All inclusive?

Check-out is at noon.

Does Hotel Xcaret Arte - All Parks / All Fun Inclusive, Adults Only - All inclusive provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs at scheduled times.

Are there all-inclusive benefits at Hotel Xcaret Arte - All Parks / All Fun Inclusive, Adults Only - All inclusive?

Some rate plans available at this property are all-inclusive.

Where is Hotel Xcaret Arte - All Parks / All Fun Inclusive, Adults Only - All inclusive located?

Nestled on the beach, this Playa del Carmen property is within 2 mi (3 km) of Xenses Park, Xcaret Eco Theme Park, and Xplor Theme Park. Ferry to Cozumel and Playa del Carmen Maritime Terminal are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Xcaret Arte - All Parks / All Fun Inclusive, Adults Only - All inclusive Reviews

9.2

Wonderful

9.6

Cleanliness

9.4

Amenities

9.2

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 1162 out of 1506 reviews
Rating 8 - Good. 158 out of 1506 reviews
Rating 6 - Okay. 79 out of 1506 reviews
Rating 4 - Poor. 49 out of 1506 reviews
Rating 2 - Terrible. 58 out of 1506 reviews

Reviews

Verified review

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice staff, well organized, and very clean resort
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Naiara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing food and customer service
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was amazing, the staff was amazing, overall great experience
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

tenzin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was top notch. Don't forget to get yr reservation for dinner...difficult to get at the last minute.😅
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Ong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you love outdoors activities, this is the resort to stay at.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Marlet Magdalena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is so beautiful and the all fun inclusive is amazing. Definitely plan to stay a minimum of 5 days (honestly worth it) to do the majority of activities.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Soroush

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and beautiful. Staff were extremely professional and resourceful
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was absolutely phenomenal! We stayed 4 days and 4 nights in July. We purchased the membership package because of how wonderful our experience was. Every staff member was so helpful, including our personal concierge who made our trip so much better. We will be coming back very, very, soon! And we plan on telling everyone we know about Xcaret Arte and the ease of traveling to Mexico (and the excursions offered) with Xcaret.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Gildardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were super clean. The staff was super friendly. Food was amazing.
Stayed 6 nights in May 2026
Verified review

6/10 Okay

Gerardo J.

Liked: Staff & service
Food wasxo
Stayed 4 nights in Jun 2026
Verified review

8/10 Good

Shanna Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The spa was amazing! A must do!
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was absolutely mind blowing. The attention to detail on eveything from the staff, the grounds, the food, the amenities, Superb.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Brielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Honestly everything was amazing -staff, activities, rooms, food, etc
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food and great services
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Delilah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was amazed by the resort & my room was beautiful, but there was a metal object protruding out from the bottom of the couch with I fell and cut my ankle on. One of the beds was permanently sunken in which was not comfortable at all & the sliding glass door didn’t lock. Other than that, my family loved it and plan to go back.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Xcaret Arte completely exceeded our expectations!! The architecture of the building is beautiful, and incredibly well thought out. We love the blending idea of the natural resources and modernism. Additionally, it exalt the Mexican art and cultural heritage. However, all I have previously mentioned falls short of the best provided gem which is the well trained, presented, and delivered customer service. From the moment we were welcomed and dropped off at the airport, every single every single service rep we encountered, delivered nothing but pure professionalism which speaks volumes of the company. We would like to thank everybody at the Mercado, specially Lorena. Her dedication to customer service, knowledge and loyalty to the company should be an example for others to emulate.
Stayed 5 nights in Aug 2026
Verified review

10/10 Excellent

Pedro Cesar Garcia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great Clean room , staff was great , great food, but a bit pricey
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Naeomi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Xcaret Arte was amazing. Most of the food was amazing, there’s definitely variety and other restaurants you can go to after if you don’t like the one you ate at. The staff was so kind and helpful. They worked with us to accommodate any changes we requested in itinerary. Having the parks included with transportation provided was a huge plus. The room was amazing!
Stayed 3 nights in May 2026
Verified review

2/10 Terrible

Daniel

Liked: Cleanliness, amenities
Disliked: Staff & service
Too expensive for for what it’s really worth. The free shuttle stops at every park and hotel before it gets you to hotel arte . The customer service over the phone is rude . The customer service doesn’t care and treats you unimportant for the price you’ve paid.
Stayed 7 nights in Jul 2026
Verified review

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very clean - endless activities to take part in. The staff went well above and beyond to ensure our stay was amazing.
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I recently stayed at Hotel Xcaret Arte, and the experience exceeded our expectations from start to finish. If you’re looking for a peaceful, romantic, luxury resort that focuses on relaxation rather than a party atmosphere, this is the place. The property itself is absolutely breathtaking. The architecture, natural beauty, rivers, and attention to detail throughout the resort create an atmosphere unlike any other all-inclusive we have visited. Everywhere you look feels like a postcard.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Jesus

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean , view was amazing , food was amazing , best vacation ….
Stayed 5 nights in Feb 2026
Verified review

8/10 Good

Debbie

Liked: Cleanliness, staff & service, amenities
Overall, we had a great time. It’s a beautiful property. The staff is sweet and tries very hard. It’s a very confusing layout though, was difficult to navigate. My only real complaint was the air conditioning did not work properly. Our room stayed much too hot ….
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Marcos Antonio

Very clean, everyone was very nice and friendly!!
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Justin Luna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A truly amazing experience, will definitely be coming back. There is just so much to do everyday and the staff and people were amazing, the mercado buffet was our favorite area to eat i.
Stayed 4 nights in Jan 2026