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Hotel Sayab 5ta Avenida

2.5 star property
A rooftop retreat awaits just steps from the beach, while the energy of Quinta Avenida beckons outside this well-positioned hotel that travelers consistently praise

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Photo gallery for Hotel Sayab 5ta Avenida

Lobby sitting area - Hotel Sayab 5ta Avenida (Playa del Carmen)
Bathroom sink - Hotel Sayab 5ta Avenida (Playa del Carmen)
Terrace/patio - Hotel Sayab 5ta Avenida (Playa del Carmen)
Property amenity - Hotel Sayab 5ta Avenida (Playa del Carmen)
Comfort Quadruple Room, 2 Queen Beds | Desk, iron/ironing board, free WiFi - Hotel Sayab 5ta Avenida (Playa del Carmen)
Hotel Sayab, near Playa del Carmen Maritime Terminal, offers a peaceful rooftop terrace. Travelers enjoy in-room WiFi, helpful tour assistance, and luggage storage, all within walking distance of bustling Quinta Avenida.

Reviews

7.4 out of 10
Good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Basic Double Room, 1 Double Bed

Desk, iron/ironing board, free WiFi

Basic Double Room, 1 Double Bed

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Triple Room, Multiple Beds

Desk, iron/ironing board, free WiFi

Comfort Triple Room, Multiple Beds

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Comfort Quadruple Room, 2 Double Beds

Desk, iron/ironing board, free WiFi

Comfort Quadruple Room, 2 Double Beds

  • 15 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Comfort Quadruple Room, 2 Queen Beds

Desk, iron/ironing board, free WiFi

Comfort Quadruple Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Located near the beach, Hotel Sayab 5ta Avenida is in Downtown Playa del Carmen, a neighborhood in Playa del Carmen. The area's natural beauty can be seen at Playa del Carmen Main Beach and Playacar Beach, while Xplor Theme Park and Xcaret Eco Theme Park are popular area attractions. Xaman Ha Aviary and Temazcal Natura are also worth visiting. Visit our Playa del Carmen travel guide
Map
5a Av. entre 6 y 4 Norte Col. Centro, Playa del Carmen, QROO, 77710

What's nearby

  • Quinta Avenida
    Quinta Avenida
    2 min walk - 0.1 miles
  • Playa del Carmen beach palapa in Riviera Maya Caribbean at Mayan Mexico
    Playa del Carmen Main Beach
    5 min walk - 0.3 miles
  • Playacar Beach
    Playacar Beach
    8 min walk - 0.5 miles
  • Central Square
    5 min walk - 0.3 miles
  • Playa del Carmen Maritime Terminal
    8 min walk - 0.5 miles

Getting around

  • Cancun Intl. Airport (CUN)
    50 min drive

Restaurants

  • Karen's
    2 min walk
  • Häagen-Dazs
    1 min walk
  • Carboncitos
    1 min walk
  • La Vagabunda® Centro
    1 min walk
  • Inti Beach
    3 min walk

About this property

Hotel Sayab 5ta Avenida

Hotel near Quinta Avenida
Close to Playa del Carmen Maritime Terminal and Playa del Carmen Main Beach, Hotel Sayab 5ta Avenida provides amenities like a rooftop terrace. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Tour/ticket assistance, a 24-hour front desk, and luggage storage
Room features
All guestrooms at Hotel Sayab 5ta Avenida boast comforts such as air conditioning, as well as amenities like free WiFi.
More amenities include:
  • Bathrooms with showers
  • Flat-screen TVs with cable channels
  • Refrigerators, ceiling fans, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Rooftop terrace

Room amenities

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Property is also known as

Hotel Sayab 5ta Avenida Playa del Carmen
Sayab 5ta Avenida Playa del Carmen
Sayab 5ta Avenida
Hotel Sayab 5ta Avenida Hotel
Hotel Sayab 5ta Avenida Playa del Carmen
Hotel Sayab 5ta Avenida Hotel Playa del Carmen

Frequently asked questions

Is Hotel Sayab 5ta Avenida pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at Hotel Sayab 5ta Avenida?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Hotel Sayab 5ta Avenida?

Check-out is at noon.

Where is Hotel Sayab 5ta Avenida located?

Located in Downtown Playa del Carmen, this hotel is steps from Frida Kahlo Museum and Quinta Avenida. Playa del Carmen Main Beach and Playacar Beach are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Sayab 5ta Avenida Reviews

7.4

Good

8.0

Cleanliness

8.8

Location

8.4

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 13 out of 45 reviews
Rating 8 - Good. 17 out of 45 reviews
Rating 6 - Okay. 7 out of 45 reviews
Rating 4 - Poor. 4 out of 45 reviews
Rating 2 - Terrible. 4 out of 45 reviews

Reviews

Verified

8/10 Good

Uriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente ubicación.

Excelente ubicación buen precio recomendado para estancia de una noche o solo de paso. En General todo bien.
Stayed 1 night in Mar 2021
Verified

6/10 Okay

Verified traveler

Liked: Staff & service
Address that was connected to this hotel on website brought us to wrong part of town. Walked around for an hour trying to find hotel. Finally someone helped us
Stayed 1 night in Mar 2021
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Esta bien ubicado en la quinta avenida cercad de todo
Stayed 1 night in Dec 2020
Verified

4/10 Poor

Luis

Disliked: Cleanliness, amenities, property conditions & facilities
Una cucaracha estaba en el baño, habitaciones muy pequeñas
Stayed 1 night in Dec 2020
Verified

10/10 Excellent

Lula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación y el personal amable, modesto pero cumple al 100 la función.
Stayed 1 night in Mar 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación. Cerca d todo. Fue la mejor opción para descansar antes de continuar mi viaje a Cozumel.
Stayed 1 night in Mar 2020
Verified

8/10 Good

Catherine

Liked: Cleanliness, staff & service

Excellent location and price!

The room (#3) overlooked 5th Avenue, so excellent for people watching! It did not include the iron, ironing board or fridge that was listed on our reservation though. The price was excellent for the location. The bedding was well worn, but nice quality. We reserved for 3 people - and got only 1 bath towel, 1 bar of soap. No hand towel or facecloth, which is common in MX but there were numerous warnings about the cost of losing them! On arrival we were given a chit for a free drink at the sister hostel 2 blocks away. Would definitely stay there again.
Stayed 1 night in Mar 2020
Verified

10/10 Excellent

María Guadalupe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location! Close to everything
Stayed 4 nights in Feb 2020
Verified

2/10 Terrible

Verified traveler

Disliked: Amenities, property conditions & facilities
Esta sucio no quisieron cambiar las sábanas muy malo
Stayed 1 night in Feb 2020
Verified

2/10 Terrible

ANTONIO

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

NO VAYAN JAMAS A ESTE HOTEL

MUY MAL, EL LUGAR TIENE MUY BUENA UBICACIÓN PERO HASTA AHÍ, LO DEMÁS TODO PÉSIMO, ME TOCO LA HABITACIÓN NUMERO 7 Y LES PUEDO DECIR CON TODA SEGURIDAD QUE NO REGRESO NUNCA, PREFIERO DORMIR EN EL COCHE, ME CONFIÉ COMO SIEMPRE LO HE HECHO DE LAS RECOMENDACIONES DE HOTELES. COM SIN EMBARGO ESTE LUGAR SI ES DE MUY BAJA CALIDAD, DEBERÍAN DE REALIZAR UN ESTUDIO Y ELIMINAR LOS LUGARES QUE NO CUMPLEN CON LOS REQUISITOS INDISPENSABLES, CON DECIRLES QUE NI CORTINAS TENIA LA HABITACIÓN, UNA VERDADERA PORQUERÍA
Stayed 1 night in Dec 2019
Verified

8/10 Good

Ana Cecilia

Liked: Cleanliness, staff & service
Excelente ubicación. El personal es muy insisitente con la hora del check-out y dejaron una toalla menos en la habitación a pesar de que la reserva indicó el número de personas, nos dijeron que era “prestada”. La relación ubicación-precio es inmejorable aunque por la misma es un poco ruidosa en la noche. En general es muy buena opción para disfrutar del corazón de Playa del Carmen aunque las camas son incómodas y el baño es diminuto.
Stayed 1 night in Dec 2019
Verified

10/10 Excellent

Angela Viridiana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Es un hotel con excelente ubicación, el personal es muy amable, las habitaciones son muy limpias!
Stayed 5 nights in Sep 2019
Verified

2/10 Terrible

Mario

Disliked: Cleanliness, amenities, property conditions & facilities
Le foto che si vedono su expedia non sono foto reali , sono foto di un altro albergo che ha solo a disposizione 1 camera ,il resto delle camere sono state comprare da persone. Quindi ti dislocano in un albergo sulla 5 avenida zona centrale ,ma le stanze pessime , non hanno nessun confort , e servizi , come frigo e altre cose . Sono solo molto sporche ma sporche sporche , il bagno e minuscolo non ha finestre ovviamente non é dotato di estrattore. Non hanno il fono , ho chiesto piu di una volta di procurarlo ma nulla ,quindi ho dovuto comprarlo, diciamo che ci fa schifo stare qui dentro ,gli asciugamani e l'elenzuala sono sempre nere con macchie rosse spero che non sia sangue, ci stanno rovinando la vacanza
Stayed 10 nights in Aug 2019
Verified

8/10 Good

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Viaje Playa del Carmen

La ubicacion del hotel es muy buena por el precio que se paga por la habitacion, solo lo unico que le pondria pero, es que la habitacion estaba pequena, de ahi en fuera todo muy bien.
Stayed 2 nights in Jul 2019
Verified

8/10 Good

DORA BERENICE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nos fue muy bien , muy cómodo el hotel, y en la mera quinta avenida, regresaría sin pensarlo, saludos
Stayed 1 night in May 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Súper bien pequeñas La habitaciones pero todo súper bien
Stayed 6 nights in May 2019
Verified

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lindo

To-do perfecto
Stayed 2 nights in Apr 2019
Verified

4/10 Poor

cris

Liked: Cleanliness, staff & service
Pésimo que nos tengan que cambiar de habitación porque su sistema no permitía quedarnos en la misma ya que la tenían reservada, Además de que no te dan no agua ni shampoo
Stayed 3 nights in Mar 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Todo me gustó muy limpio y céntrico —-------------------------------------------------------------------------
Stayed 3 nights in Feb 2019
Verified

8/10 Good

Julia

Liked: Cleanliness, staff & service, room comfort

Nice stay

The rooms smelled a bit mouldy but otherwise the cleaners did a great job. The location was perfect, right on the main strip yet it was quiet so we could sleep. Just around the corner from the bus station.
Stayed 3 nights in Jan 2019
Verified

4/10 Poor

Mattias

Disliked: Property conditions & facilities, room comfort

Glöm det.

Nymålad entre men det var allt. Rummet stinker av mögel och sängen är helt kass. Ett plus ska dom dock ha, riktigt bra wi-fi i rummet, men det behöver man när man inte kan sova...
Stayed 2 nights in Dec 2018
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La recepción en el hotel fue amable, excelente ubicación. el unico inconveniente es que no tiene alberca en el hotel.
Stayed 8 nights in Nov 2018
Verified

8/10 Good

Edd

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bien ubicado cerca de la playa y de muchos restsurantes y tiendas
Stayed 1 night in Nov 2018
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un muy buen lugar muy céntrico muy amable el personal y todo está cerca
Stayed 1 night in Oct 2018
Verified

8/10 Good

Jose miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bastante bueno en general.

Buena atencion. Comodo y limpio. El unico inconveniente es que deberian dar aunque sea un champu y verificar que el aire acondicionado no gotee durante la noche.
Stayed 1 night in Oct 2018