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Hotel Mariachi by Kavia 5th Av

3.0 star property
Hotel with an outdoor pool, steps from Quinta Avenida

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Photo gallery for Hotel Mariachi by Kavia 5th Av

Outdoor pool
Standard Double Room | 1 bedroom, in-room safe, free WiFi, bed sheets
Exterior
Terrace/patio
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Housekeeping
  • 24/7 front desk
  • Free WiFi

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Room

Deluxe Room | 1 bedroom, in-room safe, free WiFi, bed sheets

Deluxe Room

Highlights

Flat-screen TV
Separate bedroom
Private bathroom
Cable channels
In-room safe
Daily housekeeping
Wardrobe or closet
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, in-room safe, free WiFi, bed sheets

Standard Double Room

Highlights

Flat-screen TV
Separate bedroom
Private bathroom
Cable channels
In-room safe
Daily housekeeping
Wardrobe or closet
  • Sleeps 4
  • 2 Double Beds

View all photos for Luxury Suite

1 bedroom, in-room safe, free WiFi, bed sheets

Luxury Suite

Highlights

Flat-screen TV
Separate bedroom
Private bathroom
Cable channels
Living room
Wardrobe or closet
In-room safe
Daily housekeeping
  • 236 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room | 1 bedroom, in-room safe, free WiFi, bed sheets

Superior Double Room

Highlights

Flat-screen TV
Separate bedroom
Private bathroom
Cable channels
In-room safe
Daily housekeeping
Wardrobe or closet
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Map
Quinta Avenida Nte. Centro, Playa del Carmen, QROO, 77710

What's nearby

  • Quinta Avenida - 1 min walk - 0.0 miles
  • Playa del Carmen Main Beach - 3 min walk - 0.2 miles
  • Mamitas Beach - 5 min walk - 0.3 miles
  • Central Square - 6 min walk - 0.4 miles
  • Playa del Carmen Maritime Terminal - 16 min walk - 0.9 miles

Getting around

  • Cancun Intl. Airport (CUN) - 49 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Harry's Grill Prime Steakhouse & Raw Bar - ‬1 min walk
  • ‪Aldea Corazón - ‬1 min walk
  • ‪Las Camelias - ‬1 min walk
  • ‪Los Tulipanes - ‬1 min walk

About this property

Hotel Mariachi by Kavia 5th Av

Hotel near Quinta Avenida
Close to Playa del Carmen Main Beach and Mamitas Beach, Hotel Mariachi by Kavia 5th Av provides a terrace, a garden, and more. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool
  • A 24-hour front desk, a front-desk safe, and tour/ticket assistance
Room features
All guestrooms at Hotel Mariachi by Kavia 5th Av boast comforts such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with showers
  • 43-inch flat-screen TVs with cable channels
  • Wardrobes/closets, daily housekeeping, and phones

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • No elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels

More

  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators

Property is also known as

Hotel Plaza Mariachi
Hotel Mariachi by Kavia
Mariachi By Kavia 5th Av
Hotel Mariachi by Kavia 5th Av Hotel
Hotel Mariachi by Kavia 5th Av Playa del Carmen
Hotel Mariachi by Kavia 5th Av Hotel Playa del Carmen

Frequently asked questions

Does Hotel Mariachi by Kavia 5th Av have a pool?

Yes, this property has an outdoor pool.

Is Hotel Mariachi by Kavia 5th Av pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Mariachi by Kavia 5th Av?

Hotel Mariachi by Kavia 5th Av doesn't offer parking.

What time is check-in at Hotel Mariachi by Kavia 5th Av?

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Mariachi by Kavia 5th Av?

Check-out is at noon.

Where is Hotel Mariachi by Kavia 5th Av located?

Located in Downtown Playa del Carmen, this hotel is steps from Quinta Alegría Shopping Mall and Quinta Avenida. Playa del Carmen Main Beach and Mamitas Beach are also within 10 minutes.

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Hotel Mariachi by Kavia 5th Av Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 36 out of 94 reviews
Rating 8 - Good. 31 out of 94 reviews
Rating 6 - Okay. 15 out of 94 reviews
Rating 4 - Poor. 7 out of 94 reviews
Rating 2 - Terrible. 5 out of 94 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Lucia

Liked: Staff & service, amenities, property conditions & facilities
Best place, best location
Stayed 1 night in Sep 2022

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are amazing! Great location!
Stayed 2 nights in Feb 2023

8/10 Good

Artem

Liked: Cleanliness, staff & service
Great for the cost. Basic hotel but good location. Very friendly and helpful staff.
Stayed 2 nights in Nov 2023

10/10 Excellent

César

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable. The staff is very nice and the hotel is in a good place next to the 5th avenue. I highly recommend this place

10/10 Excellent

Tristan

Liked: Cleanliness, staff & service
Great hotel and nice staff but if you are a light sleeper dont stay here. Very loud outside all night
Stayed 14 nights in Jan 2024

10/10 Excellent

Gaga

Liked: Amenities
giid
Stayed 1 night in Sep 2024

8/10 Good

Ahmad

Liked: Cleanliness, staff & service
Location perfect and quite Shower itself need upgrade and bath area need real cleaning
Stayed 7 nights in Jul 2022

4/10 Poor

Alex

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Had mould in my room, sheets had stains, bathrooms not clean and felt sticky. Pool was full of leaves and broken chairs. Staff were super nice and helpful and the location is great.
Stayed 1 night in Feb 2024

2/10 Terrible

ISELA

Disliked: Cleanliness, staff & service, property conditions & facilities
Old, dirty. Limites staff. There is not 24hrs front desk
Stayed 1 night in Jul 2024

6/10 Okay

Naishan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Sheets and table had stains and bathroom was not clean. Loud music won't stop until 3am then you might hear your neighbours after that. Location is good in walking distance to everything.
Stayed 2 nights in Feb 2024

6/10 Okay

Rosario

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Property was not as expected for $117 a night. Dirty and dingy.. noisy midnight cleaning at times was unexpectedly loud cracking something. Very small pool not cleaned at times.
Stayed 6 nights in Mar 2024

2/10 Terrible

Jannary

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When arrived there were no towels in the bathroom, the shower was falling apart, water would be warm first couple minutes and then cold, the mattresses were extremely dirty along with the sheets, the curtains were dirty. The area was loud and the pool was full of leaves. When the maid would clean up the sheets were not changed.
Stayed 5 nights in Feb 2024

6/10 Okay

Victor

Disliked: Staff & service, amenities, property conditions & facilities
The room was not as pictured online. No microwave, no chairs, and the beds were not quite full size. Our room was right above 5th Ave and had no curtains! The HUGE, extremely bright neon lights from the mall across the street blared at us all night long! It's also very noisy, both in the hotel itself and from the street below.
Stayed 1 night in Feb 2023

8/10 Good

Blanca Iveth

Stayed 1 night in May 2025

8/10 Good

Claudio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quiet safe and staff was knowledgeable about the area
Stayed 5 nights in Apr 2025

10/10 Excellent

Diana

Stayed 3 nights in Apr 2025

6/10 Okay

MARCO ANTONIO

Stayed 5 nights in Jan 2025

10/10 Excellent

ALEJANDRA ANALY

Liked: Staff & service, property conditions & facilities, room comfort
Todo estuvo bien excepto q no hicieron mi habitación, cuando llegamos de nuestro tour de Cozumel estaba sin asear y nos comentaron q debimos avisar q saldríamos y cuando salimos en la recepción estaban atendiendo a otro huésped y solo nos despedimos, no dejamos el letrero de "no molestar " por tanto sentí q debieron limpiarla. De todo lo demás excelente ubicación.
Stayed 2 nights in Feb 2025

4/10 Poor

Tere Valentina

Disliked: Cleanliness, amenities, property conditions & facilities
En general malo
Stayed 1 night in Dec 2024

4/10 Poor

Luis

Stayed 1 night in Jan 2025

6/10 Okay

Miriam

En el cuarto hay humedad y una buena fumigación ya que vimos cucarachas
Stayed 4 nights in Jan 2025

10/10 Excellent

Isidro

Stayed 1 night in Dec 2024

8/10 Good

Jose Antonio

Stayed 2 nights in Dec 2024

8/10 Good

Doris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cansado

Falta elevador o quién ayude con las maletas y los baños son pequeños
Stayed 4 nights in Nov 2024

10/10 Excellent

noemi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lindo el lugar
Stayed 2 nights in Nov 2024