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Pelicano Inn Playa del Carmen - Beachfront Hotel

3.0 star property
On a private white sand beach, near Quinta Avenida

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Photo gallery for Pelicano Inn Playa del Carmen - Beachfront Hotel

Private beach, white sand, sun loungers, beach umbrellas
Exterior
Standard Room, 2 Double Beds, Oceanfront | 1 bedroom, minibar, in-room safe, bed sheets
Property grounds
Exterior

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Air conditioning

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room, 2 Double Beds, Ocean View

Standard Room, 2 Double Beds, Ocean View | In-room business center

Standard Room, 2 Double Beds, Ocean View

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Balcony
Air conditioning
Mini-fridge
Flat-screen TV
Ceiling fan
Separate bedroom
Private bathroom
Minibar
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Honeymoon Room with Jacuzzi and Terrace

Honeymoon Room with Jacuzzi and Terrace | 1 bedroom, minibar, in-room safe, bed sheets

Honeymoon Room with Jacuzzi and Terrace

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Balcony
Air conditioning
Mini-fridge
Flat-screen TV
Ceiling fan
Separate bedroom
Private bathroom
Minibar
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Oceanfront

Standard Room, 2 Double Beds, Oceanfront | 1 bedroom, minibar, in-room safe, bed sheets

Standard Room, 2 Double Beds, Oceanfront

8.0 out of 10
Very good
(3 reviews)

Highlights

Balcony
Air conditioning
Mini-fridge
Flat-screen TV
Ceiling fan
Separate bedroom
Private bathroom
Minibar
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Garden Balcony

Garden Balcony | 1 bedroom, minibar, in-room safe, bed sheets

Garden Balcony

Highlights

Balcony
Air conditioning
Mini-fridge
LED TV
Ceiling fan
Separate bedroom
Private bathroom
Minibar
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room

Family Room | 1 bedroom, minibar, in-room safe, bed sheets

Family Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Mini-fridge
Flat-screen TV
Ceiling fan
Separate bedroom
Private bathroom
Minibar
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | 1 bedroom, minibar, in-room safe, bed sheets

Standard Room, 2 Double Beds

8.4 out of 10
Very good
(6 reviews)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Mini-fridge
Ceiling fan
Separate bedroom
Private bathroom
Minibar
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room - Garden View

Standard Room - Garden View | View from room

Standard Room - Garden View

7.4 out of 10
Good
(3 reviews)

Highlights

Balcony
Yard
Air conditioning
Free cribs/infant beds
Mini-fridge
Ceiling fan
Separate bedroom
Private bathroom
  • 18 sq m
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Map
Calle 8 Norte entre 5a Avenida, Y Zona Maritima, Centro, Playa del Carmen, QROO, 77710

What's nearby

  • Quinta Avenida - 1 min walk - 0.0 miles
  • Playa del Carmen Main Beach - 5 min walk - 0.3 miles
  • Mamitas Beach - 9 min walk - 0.5 miles
  • Playa del Carmen Maritime Terminal - 11 min walk - 0.6 miles
  • Playacar Beach - 11 min walk - 0.6 miles

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪Cervecería Chapultepec - ‬2 min walk
  • ‪Fah Restaurant Bar - ‬1 min walk
  • ‪Tropical Playa del Carmen - ‬1 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Fusion Beach Bar Cuisine - ‬2 min walk

About this property

Pelicano Inn Playa del Carmen - Beachfront Hotel

Hotel near Quinta Avenida
Near Playa del Carmen Main Beach and Playa del Carmen Maritime Terminal, Pelicano Inn Playa del Carmen - Beachfront Hotel provides a beach bar, a terrace, and a coffee shop/cafe. This hotel is a great place to bask in the sun with a private beach, beachfront dining, and sun loungers. The on-site restaurant, Pelicano Inn, offers breakfast, lunch, dinner, and ocean views. In addition to a garden and a bar, guests can connect to free WiFi in public areas.
Additional perks include:
  • Cooked-to-order breakfast (surcharge), a roundtrip airport shuttle (surcharge), and a free beach club on site
  • Concierge services, tour/ticket assistance, and outdoor furniture
  • Luggage storage, multilingual staff, and beach umbrellas
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms at Pelicano Inn Playa del Carmen - Beachfront Hotel offer comforts such as air conditioning, as well as amenities like safes and minibars.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • Balconies, mini fridges, and ceiling fans

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 11:30 AM for a fee: USD 10 to 20 for adults and USD 10 to 20 for children
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Pelicano Inn

Things to do

  • Free beach club

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Outdoor furniture
  • Terrace

Accessibility

  • No elevator

More

  • 3 buildings
  • 3 floors
  • Built in 1990
  • Communal living room
  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between 9:00 AM and 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 20 for adults, and USD 10 to 20 for children
  • Airport shuttle fee: USD 65 per vehicle (one-way, maximum occupancy 5)
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 9:00 AM and 3:00 PM
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Pelicano Inn
Hotel Pelicano Inn Playa del Carmen
Pelicano Playa del Carmen
Hotel Pelicano Inn
Pelicano Del Carmen Beachfront
Pelicano Inn Playa del Carmen Beachfront Hotel
Pelicano Inn Playa del Carmen - Beachfront Hotel Hotel

Frequently asked questions

Is Pelicano Inn Playa del Carmen - Beachfront Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Pelicano Inn Playa del Carmen - Beachfront Hotel?

Pelicano Inn Playa del Carmen - Beachfront Hotel doesn't offer parking.

What time is check-in at Pelicano Inn Playa del Carmen - Beachfront Hotel?

Check-in start time: 3 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available from 9:00 AM–3:00 PM for a fee.

What time is check-out at Pelicano Inn Playa del Carmen - Beachfront Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Pelicano Inn Playa del Carmen - Beachfront Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 65 per vehicle applies.

Where is Pelicano Inn Playa del Carmen - Beachfront Hotel located?

Located in Downtown Playa del Carmen, this beachfront hotel is in the city center, just steps from Frida Kahlo Museum and Quinta Avenida. Playa del Carmen Main Beach and Playacar Beach are also within 10 minutes.

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Pelicano Inn Playa del Carmen - Beachfront Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 113 out of 284 reviews
Rating 8 - Good. 92 out of 284 reviews
Rating 6 - Okay. 48 out of 284 reviews
Rating 4 - Poor. 18 out of 284 reviews
Rating 2 - Terrible. 13 out of 284 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

7.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Michelle

Liked: Cleanliness, property conditions & facilities
We loved our stay at Pelicano Inn and can’t wait to return next year. The staff is absolutely fantastic! The grounds and beach are beautiful.
Stayed 9 nights in Jul 2025

10/10 Excellent

Olga

Very nice small hotel, beachfront view is amazing, quiet and comfortable.
Stayed 5 nights in Apr 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 4 nights in Jun 2025

8/10 Good

Fabiana

Liked: Cleanliness, amenities, property conditions & facilities
Great location and wonderful staff! The hotel is in a quiet, convenient location, which made for a very relaxing stay. The standout was definitely the staff—everyone was incredibly friendly and helpful, especially during breakfast, which was delicious and well-prepared. While the furniture and room decor feel dated and could use an update, everything else was very good. Not quite a 5-star experience due to the room interiors, but the service and overall atmosphere more than made up for it.
Stayed 2 nights in Jun 2025

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we loved this hotel and very friendly staff.
Stayed 6 nights in Mar 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect and the staff are amazing
Stayed 8 nights in Feb 2025

10/10 Excellent

Ellen

Liked: Amenities, property conditions & facilities
Staff are wonderful!! Loved our room and view!
Stayed 28 nights in Jan 2025

10/10 Excellent

Leticia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this place! Everyone was very friendly and welcoming.
Stayed 6 nights in Mar 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel
Stayed 4 nights in Dec 2024

8/10 Good

Benjamin

Liked: Cleanliness, amenities, property conditions & facilities
It’s not a place where you would spend a lot of time inside your hotel room. But I strongly recommend it. There are many shopping stores and many restaurants walking distance. The Hotel is right next to the beach and from the restaurant you can view the ocean. Security is great and convenient is a big plus! Many activities in surroundings
Stayed 2 nights in May 2025

10/10 Excellent

Mitchell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had the best holiday with our group. Everyone was extremely helpful and happy, epically Isaac. Thanks to everyone at Pelicano for an amazing experience. Will be recommended you to everyone.
Stayed 6 nights in Apr 2025

6/10 Okay

Natasha

Disliked: Property conditions & facilities
Lost power. Asked for towels and never received.
Stayed 3 nights in Jun 2025

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just walking distances to 5th Avenue and front beach with good restaurant food is good service is perfect
Stayed 2 nights in Dec 2024

10/10 Excellent

christine

Liked: Cleanliness, staff & service, property conditions & facilities
Right on the beach close to all the restaurants and quiet loved it
Stayed 4 nights in Oct 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Having the beach walking distance made it very pleasant stay, clean safe and welcoming I highly recommend!!
Stayed 4 nights in Oct 2024

10/10 Excellent

VERNA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay. Great quaint hotel with a nice beach. Quiet and peaceful at night.The front desk is very helpful they even provided umbrellas on rainy days. Breakfast is good.
Stayed 7 nights in Dec 2024

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the fact that the property is right there on the beach. It's very easy to walk from our room to the beach. We really enjoy the daily breakfast too. It's nice to have bottles of water in the room, and the "welcome" drinks. We plan to return to this property, as we really enjoyed our stay. Thank you!!!
Stayed 1 night in Mar 2025

10/10 Excellent

KEVIN

Liked: Cleanliness, staff & service
Carolina and Lolita at the front desk were amazing and Daniel in the Resturant! Thank you for a wonderful experience
Stayed 1 night in Jan 2025

8/10 Good

Julie Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place. Easy checkin..staff was very friendly and helpful. The breakfast was super. My only comment is its hard carrying 50 pound luggage up the 3 flights of stairs as there is no elevator. Also we were unsure that the entrance was the long hallway..there should be a sign pointing to reception.
Stayed 6 nights in Mar 2025

10/10 Excellent

Donald Edward

Liked: Cleanliness, staff & service, property conditions & facilities
This Hotel is right on the beach which made for a very relaxing stay. It’s also very close to 5th avenue and all of the restaurants, so strolling and finding great places for dinner are easy. Can’t beat the Pelicano for the price.
Stayed 6 nights in Nov 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all friendly and had a lot of good information and generally pleasant and helpful. The property is beautiful and clean. The view from my balcony was fantastic and I loved my room. The included breakfast was good. Despite it being right off Quinta Avenida it was quiet and peaceful.

8/10 Good

Sylvie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had to negociate to have a guess on the beach.
Stayed 3 nights in Mar 2025

10/10 Excellent

Eunice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the way the rooms were built around a central courtyard of trees and seating areas. The white of the surface walls was warm and welcoming. The property had the calm and comfort of an older property — the taste of an older property — I do not at all mean ‘older’ in the sense of dated. The full and large bookcase in the lobby was a pleasure to see. I had good help in arranging a shuttle from the airport to the hotel, and immediate response to a change in arrival that I had to make. Thank you for being such a special place — an oasis even though so close to the activity of 5th Avenue.
Stayed 7 nights in Mar 2025

8/10 Good

Cierra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! My only critique is for the Hotel to implement that the 24-hr security guard have access to the master key to rooms in the event an hotel guest accidentally locks themselves out of their room. This happened to me one night after the front desk was closed (which was 11p) and I couldn’t get back into my room until the front desk reopened at 7a. Luckily, I had a friend who was staying nearby and I was able to sleep there but I would have much rather stayed in the room I paid for. Nonetheless, I thoroughly enjoyed my stay and recommend it.
Stayed 4 nights in Apr 2025

8/10 Good

brian

Liked: Amenities, property conditions & facilities
Great little hotel on the beach. Good security and breakfast was included.great location and quiet off the main.good value for the location.
Stayed 5 nights in Feb 2024