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Pelicano Inn Playa del Carmen - Beachfront Hotel

3.0 star property
Ocean views and a private beach await at this Playa del Carmen retreat where travelers can relax with cocktails after soaking up the warm sunshine

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Photo gallery for Pelicano Inn Playa del Carmen - Beachfront Hotel

Honeymoon Room with Jacuzzi and Terrace | Terrace/patio - Pelicano Inn Playa del Carmen - Beachfront Hotel (Playa del Carmen)
Exterior - Pelicano Inn Playa del Carmen - Beachfront Hotel (Playa del Carmen)
A white building with a tiled roof, palm trees, and a staircase leading to a higher level. - Pelicano Inn Playa del Carmen - Beachfront Hotel (Playa del Carmen)
Standard Room, 2 Double Beds, Ocean View | Minibar, in-room safe, bed sheets - Pelicano Inn Playa del Carmen - Beachfront Hotel (Playa del Carmen)
Exterior - Pelicano Inn Playa del Carmen - Beachfront Hotel (Playa del Carmen)
Travelers find paradise at Pelicano Inn Playa del Carmen - Beachfront Hotel. Enjoy direct access to turquoise waters from the private beach. The on-site restaurant serves breakfast, and the bar offers refreshing cocktails. Wander through the garden or relax on sun loungers.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Room service

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Room - Garden View

A hotel room with two beds, a dining table, and a view of greenery outside.

Standard Room - Garden View

8.4 out of 10
Very good
(5 reviews)
  • Garden view
  • 18 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Oceanfront

Standard Room, 2 Double Beds, Oceanfront | Minibar, in-room safe, bed sheets

Standard Room, 2 Double Beds, Oceanfront

7.8 out of 10
Good
(8 reviews)
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Ocean View

A wooden desk with a mirror, a potted plant, and two drawers.

Standard Room, 2 Double Beds, Ocean View

8.8 out of 10
Excellent
(8 reviews)
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Honeymoon Room with Jacuzzi and Terrace

Honeymoon Room with Jacuzzi and Terrace | Minibar, in-room safe, bed sheets

Honeymoon Room with Jacuzzi and Terrace

9.8 out of 10
Exceptional
(6 reviews)
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Family Room | Minibar, in-room safe, bed sheets

Family Room

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Minibar, in-room safe, bed sheets

Standard Room, 2 Double Beds

8.6 out of 10
Excellent
(12 reviews)
  • Garden view
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Garden Balcony

Garden Balcony | Minibar, in-room safe, bed sheets

Garden Balcony

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Ocean view Junior Suite

  • Partial ocean view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located on a private beach, Pelicano Inn Playa del Carmen - Beachfront Hotel is in Downtown Playa del Carmen neighborhood and is connected to a shopping center. The area's natural beauty can be seen at Playa del Carmen Main Beach and Playacar Beach, while Xplor Theme Park and Xcaret Eco Theme Park are popular area attractions. Xaman Ha Aviary and Temazcal Natura are also worth visiting. Looking to get your feet wet? Jet skiing, kayaking and scuba diving adventures can be found near the property. Visit our Playa del Carmen travel guide
Map
Calle 8 Norte entre 5a Avenida, Y Zona Maritima, Centro, Playa del Carmen, QROO, 77710

What's nearby

  • A public square with a central sculpture of a figure with outstretched wings, surrounded by other statues.
    Quinta Avenida
    1 min walk - 0.1 miles
  • A beach with a thatched-roof structure, palm trees, and clear blue water.
    Playa del Carmen Main Beach
    5 min walk - 0.3 miles
  • A multi-level shopping mall with palm trees, hanging decorations, and various stores.
    Quinta Alegría Shopping Mall
    6 min walk - 0.4 miles
  • An aerial view of a coastal city with a wide beach, clear turquoise waters, and dense greenery.
    Mamitas Beach
    14 min walk - 0.8 miles
  • Central Square
    5 min walk - 0.3 miles

Getting around

  • Cancun Intl. Airport (CUN)
    50 min drive

Restaurants

  • Cervecería Chapultepec
    2 min walk
  • Starbucks
    2 min walk
  • Fah Restaurant Bar
    2 min walk
  • Mi Jardin Secreto
    2 min walk
  • Restaurante Tropical
    1 min walk

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 11:30 AM for a fee: USD 10 to 20 for adults and USD 10 to 20 for children
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Pelicano Inn

Things to do

  • Free beach club

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Outdoor furniture
  • Terrace

Accessibility

  • No elevator

More

  • 3 buildings
  • 3 floors
  • Built in 1990
  • Communal living room
  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch smart TV

Food and drink

  • Free bottled water
  • Limited room service
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between 9:00 AM and 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 20 for adults, and USD 10 to 20 for children
  • Airport shuttle fee: USD 65 per vehicle (one-way, maximum occupancy 5)
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 9:00 AM and 3:00 PM
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Frequently asked questions

Is Pelicano Inn Playa del Carmen - Beachfront Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Pelicano Inn Playa del Carmen - Beachfront Hotel doesn't offer parking.

What time is check-in at Pelicano Inn Playa del Carmen - Beachfront Hotel?

Check-in start time: 3 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available from 9:00 AM–3:00 PM for a fee.

What time is check-out at Pelicano Inn Playa del Carmen - Beachfront Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Pelicano Inn Playa del Carmen - Beachfront Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 65 per vehicle applies.

Where is Pelicano Inn Playa del Carmen - Beachfront Hotel located?

Located in Downtown Playa del Carmen, this beachfront hotel is in the city center, just steps from Frida Kahlo Museum and Quinta Avenida. Playa del Carmen Main Beach and Playacar Beach are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Pelicano Inn Playa del Carmen - Beachfront Hotel Reviews

8.2

Very Good

8.6

Cleanliness

9.2

Location

8.6

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 176 out of 384 reviews
Rating 8 - Good. 120 out of 384 reviews
Rating 6 - Okay. 53 out of 384 reviews
Rating 4 - Poor. 20 out of 384 reviews
Rating 2 - Terrible. 15 out of 384 reviews

Reviews

Verified

10/10 Excellent

Stefania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel! Great staff, great location, beach front, à la carte breakfast with American and Mexican options, comfortable big room with AC and fan and daily housekeeping and clean towels, good security. 100% recommended.
Stayed 5 nights in May 2026
Verified

8/10 Good

Allan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property great location
Stayed 1 night in Apr 2026
Verified

8/10 Good

Marina

Liked: Cleanliness, amenities, property conditions & facilities
It was a perfect stay Good breakfast options Nice small beach with enough shade
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful ocean front room. Great breakfast and wonderful staff throughout the entire hotel.
Stayed 16 nights in Jan 2026
Verified

10/10 Excellent

faride Rojas

Very clean. Super nice. Beautiful view.
Stayed 6 nights in Apr 2026
Verified

10/10 Excellent

Christina

Liked: Cleanliness, amenities, property conditions & facilities
Perfect location, nice room, good security and right on the beach
Stayed 6 nights in Jan 2026
Verified

8/10 Good

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Earlier breakfast start would be good for people going on excursion. They did provide a box lunch option which was nice
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff here was super friendly, location is perfect. Walking distance from bus terminal, ferry and taxis. Breakfast was great right on the beach. The beach was cleaned up each morning. Room was comfortable. Bring earplugs as it is extremely loud at night from nearby bars (not the hotels fault)
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Matt

Liked: Cleanliness, amenities, property conditions & facilities
I've stayed here a few times, theres a reason I keep coming back. Great location on the beach.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Most of the time we had the windows open. It was that comfortable and awesome. Yes it's clean. It's nice. They are friendly. Food is awesome. Hell of a good time.
Pretty sun walk right by to go to breakfast supper Beach. Awesome time!
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Christina

Liked: Cleanliness, amenities, property conditions & facilities
The entire property is spectacular. Staff, location, food, staff, beach and rooms, check in and check out faultless. This was my 5th stay and it just keeps getting better.
Stayed 14 nights in Dec 2025
Verified

10/10 Excellent

Kenneth

Create location, good restaurants nearby. Very close to the heart of the action on fifth Avenue. Hotel is charming. Right on the beach. Staff could not be more friendly or helpful. Good restaurant on premise. Very good breakfast included. Room comfortable and clean. Good air conditioning and sea breeze. We have been there three times over 20 years and it’s only gotten better. Enjoy.
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Leroy

Liked: Cleanliness, staff & service, amenities
Clean and comfortable rooms
Stayed 8 nights in Oct 2025
Verified

10/10 Excellent

Christina

Liked: Cleanliness, amenities, property conditions & facilities
The room the restaurant the garden all absolutely clean and welcoming. The location is perfect, safe and secure. The garden is beautiful and tastefully lit at night. The staff are so friendly and their service is first class. I’ve stayed there 3 times in the last 12 months and there is NOTHING the hotel and staff could do to improve this hotel. For me it is a home away from my home in Canada and I miss it the minute I check out.
Stayed 8 nights in Feb 2026
Verified

10/10 Excellent

Tina

Liked: Cleanliness, amenities, property conditions & facilities
Room is clean, spacious & convenience location. Front desk staff are extremely friendly always with smile especially Carolina went above & beyond to make sure we are in a good hand. The made to order breakfast from on site restaurant is a plus. We walked to ferry terminal ~8mins to catch vessel over Cozumel
Mixed seafood ceviche
Unit by the ocean
Beach chair is included?
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we loved this hotel and very friendly staff.
Stayed 6 nights in Mar 2025
Verified

10/10 Excellent

Olga

Very nice small hotel, beachfront view is amazing, quiet and comfortable.
Stayed 5 nights in Apr 2025
Verified

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect and the staff are amazing
Stayed 8 nights in Feb 2025
Verified

8/10 Good

Patti

Liked: Staff & service, amenities, property conditions & facilities
Short on linen / wash clothes most days. Beach side sunning excellent. Restaurant service was great.
Stayed 6 nights in Nov 2025
Verified

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for the second time and love it so much, reasonable price for nice hotel, staff is very friendly, the breakfast is excellent, beach beside. Thanks!
Stayed 4 nights in Oct 2025
Verified

8/10 Good

Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Air conditioning Spacious suite at a good price Traditional style design with Spanish style tiling, lovely setting with beautiful foliage Lovely friendly staff, Eduardo,Luis, Daniel and Gabriel, and last but not least, America Quiet location on the beach except on Saturday nights when the bar next door gets quite loud, but this stops at midnight when we were going to bed anyway The hotel is only a short walk from the ADO bus station Close to tourist street 5th Avenue (15-20 mins walk to better restaurants on 34-38th Street) You get welcome bottled water and coffee pods for the machine in your room on arrival, but after that it is charged for if you require more. But this is a low income country and they probably have a strict budget. The jacuzzi on the terrace of the Honeymoon Suite would benefit from a cover to keep it as clean as an indoor bathtub. I used it once and did my best to clean it with water, but it wasn’t perfect. With breakfast, you have one plate included from the breakfast menu, refillable coffee or tea and anything else is chargeable. It is freshly made to order, and there is lots of choice. The dinner menu is really good too. All in all, a really good choice if you prefer a non all inclusive, boutique style quiet hotel in a really nice setting close to the beach.
Stayed 12 nights in Jun 2026
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, property conditions & facilities
We loved our stay at Pelicano Inn and can’t wait to return next year. The staff is absolutely fantastic! The grounds and beach are beautiful.
Stayed 9 nights in Jul 2025
Verified

10/10 Excellent

christine

Liked: Cleanliness, staff & service, property conditions & facilities
Right on the beach close to all the restaurants and quiet loved it
Stayed 4 nights in Oct 2024
Verified

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Having the beach walking distance made it very pleasant stay, clean safe and welcoming I highly recommend!!
Stayed 4 nights in Oct 2024
Verified

8/10 Good

Regina

Liked: Cleanliness, staff & service
Old property needs updating but clean and in a great location
Stayed 8 nights in Sep 2025