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Moonshine Hotel

3.0 star property
Hotel with a rooftop terrace, steps from Quinta Avenida

Choose dates to view prices

Moonshine Hotel is ideally located near Mamitas Beach and Quinta Avenida shopping district. Guests love cooling off in the outdoor pool, relaxing in the garden, or enjoying rooftop terrace views. Free in-room WiFi and helpful concierge services make planning local adventures easy.

Reviews

7.6 out of 10
Good

Popular amenities

  • Room service
  • Pool
  • Housekeeping
  • Pet friendly
  • 24/7 front desk
  • Air conditioning

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Double Room, 1 King Bed, Non Smoking, Pool View (Suie King)

Standard Double Room, 1 King Bed, Non Smoking, Pool View (Suie King) | 3 bedrooms, down comforters, in-room safe, blackout drapes

Standard Double Room, 1 King Bed, Non Smoking, Pool View (Suie King)

7.2 out of 10
Good
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
3 bedrooms
Down duvet
Private bathroom
Hair dryer
  • 2 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room, Multiple Beds, Non Smoking, Pool View (Junior Suite)

Standard Double Room, Multiple Beds, Non Smoking, Pool View (Junior Suite) | 3 bedrooms, down comforters, in-room safe, blackout drapes

Standard Double Room, Multiple Beds, Non Smoking, Pool View (Junior Suite)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
3 bedrooms
Down duvet
Private bathroom
Hair dryer
  • 2 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Basic Apartment, Multiple Beds, Non Smoking (Apartment)

Basic Apartment, Multiple Beds, Non Smoking (Apartment) | 3 bedrooms, down comforters, in-room safe, blackout drapes

Basic Apartment, Multiple Beds, Non Smoking (Apartment)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Kitchenette
Flat-screen TV
Blackout drapes/curtains
3 bedrooms
Down duvet
Hair dryer
  • 3 bedrooms
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Family Suite, Multiple Beds, Non Smoking (Master Suite)

Family Suite, Multiple Beds, Non Smoking (Master Suite) | 3 bedrooms, down comforters, in-room safe, blackout drapes

Family Suite, Multiple Beds, Non Smoking (Master Suite)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Kitchenette
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Down duvet
Private bathroom
  • 3 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 Twin Bed, 1 King Bed and 1 Double Bed

View all photos for Basic Studio, 1 Double Bed, Non Smoking (Low Budget Studio)

Basic Studio, 1 Double Bed, Non Smoking (Low Budget Studio) | 3 bedrooms, down comforters, in-room safe, blackout drapes

Basic Studio, 1 Double Bed, Non Smoking (Low Budget Studio)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
3 bedrooms
Down duvet
Private bathroom
Hair dryer
  • 1 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Penthouse, Multiple Beds, Non Smoking, City View (Penthouse)

Deluxe Penthouse, Multiple Beds, Non Smoking, City View (Penthouse) | 3 bedrooms, down comforters, in-room safe, blackout drapes

Deluxe Penthouse, Multiple Beds, Non Smoking, City View (Penthouse)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Private hot tub
Air conditioning
Connecting rooms available
Kitchenette
Flat-screen TV
  • 4 sq m
  • 2 bedrooms
  • City view
  • Sleeps 8
  • 2 King Beds and 1 Twin Sofa Bed

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About the neighborhood

Map
1a Avenida Norte, entre 12 y 16 Centro, Playa del Carmen, QROO, 77710

What's nearby

  • Quinta Avenida - 2 min walk - 0.1 miles
  • Quinta Alegría Shopping Mall - 2 min walk - 0.1 miles
  • Playa del Carmen Main Beach - 2 min walk - 0.1 miles
  • Mamitas Beach - 3 min walk - 0.2 miles
  • Playa del Carmen Maritime Terminal - 14 min walk - 0.8 miles

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪Aldea Corazón - ‬3 min walk
  • ‪Harry's Grill Prime Steakhouse & Raw Bar - ‬3 min walk
  • ‪Il Pescatore Restorante Italiano - ‬2 min walk
  • ‪Aldo's - ‬2 min walk
  • ‪Zarape - ‬2 min walk

About this property

Moonshine Hotel

Hotel near Playa del Carmen Main Beach
Located close to Quinta Avenida and Mamitas Beach, Moonshine Hotel provides a grocery/convenience store, a rooftop terrace, and a garden. Stay connected with free in-room WiFi, and guests can find other amenities such as a playground.
Other perks at this hotel include:
  • An outdoor pool
  • ATM/banking services, a 24-hour front desk, and concierge services
  • Tour/ticket assistance, a banquet hall, and luggage storage
  • A front-desk safe and barbecue grills
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms at Moonshine Hotel include comforts such as air conditioning, as well as amenities like free WiFi and safes.
Other conveniences in all rooms include:
  • Showers, free toiletries, and hair dryers
  • Flat-screen TVs with cable channels

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • Outdoor pool
  • Playground

Family friendly

  • Grocery/convenience store
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Rooftop terrace

Accessibility

  • No elevator

More

  • Banquet hall
  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet deposit: MXN 500 per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Noraa Inn Playa del Carmen
Noraa Playa del Carmen
Hotel Noraa Inn
Moonshine Hotel Hotel
Moonshine Hotel Playa del Carmen
Moonshine Hotel Hotel Playa del Carmen

Frequently asked questions

Does Moonshine Hotel have a pool?

Yes, this property has an outdoor pool.

Is Moonshine Hotel pet-friendly?

Yes, this property allows pets (limit 2 total). There's a deposit of MXN 500 per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Moonshine Hotel doesn't offer parking.

What time is check-in at Moonshine Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Moonshine Hotel?

Check-out is at noon.

Where is Moonshine Hotel located?

Located in Downtown Playa del Carmen, this hotel is steps from Quinta Avenida and Playa del Carmen Main Beach. Mamitas Beach and Playa del Carmen Maritime Terminal are also within 15 minutes.

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Moonshine Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 93 out of 216 reviews
Rating 8 - Good. 47 out of 216 reviews
Rating 6 - Okay. 35 out of 216 reviews
Rating 4 - Poor. 20 out of 216 reviews
Rating 2 - Terrible. 21 out of 216 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

hector

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 6 nights in Feb 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay near all the excitement and beach!
Stayed 1 night in Feb 2024

8/10 Good

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Agradable tranquilo
Stayed 2 nights in Oct 2020

10/10 Excellent

Hugo

Liked: Staff & service
It's a very noisy area, did not read the the reviews. Would not have stayed here. Some of the major clubs are right behind the hotel.
Stayed 1 night in Jan 2023

2/10 Terrible

Vitthal

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was outdated and old. Sinks were dirty, very noisy and alot of facilities were not functional. Won't recommended.
Stayed 8 nights in Oct 2024

2/10 Terrible

m angel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cockroaches and impossible to sleep!!!!

Terrible experience!
Stayed 3 nights in Aug 2022

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overpriced

I paid over $80 US a night to stay here. Unfortunately I was booked for 2 weeks. (The pictures are very misleading.) The first week was without hot water and noise so loud from the 5 open air dance clubs on the corner that the walls shook--every night until 2AM. The 2nd week was to a room with a bed only slightly softer than the floor, and internet that went off every 3-4 minutes. Don't stay here!
Stayed 14 nights in Dec 2023

2/10 Terrible

Verified traveler

Disliked: Property conditions & facilities
If you want to sleep, avoid at all costs. The music from the surrounding clubs was extremely loud, to the point where the walls were vibrating until 6 am. I was notified by the staff that it was my fault for having booked there because I should have looked at other people’s reviews before booking and once I made a complaint, they did absolutely nothing to help. Save yourself the hassle and go elsewhere!!!!
Stayed 1 night in Mar 2021

2/10 Terrible

Isela Guadalupe

Disliked: Property conditions & facilities
I made 2 reservations. One for me and some family members and the other one for my brother and his two daughters. When we got into the room, the smell was not good. I think because of the very old furnitures in it. My brother's was orse. It wasn't clean, hairs on pillows and sheets,the fridge disgusting and cucarachas in everywhere. My brother left the room next day and they said we can't get the refund.
Stayed 6 nights in Jun 2023

2/10 Terrible

Brenda

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Close to everything but even though the clubs are 1/2 block away it wasn't as loud as I expected. Beach is close but is extremely eroded so theres really no where to enjoy the beach without taking a cab and paying for a beach club set up. The hotel looks nice from the outside but is in serious disrepair in the rooms. Walls have mold on them that is continuously painted over and there's paint splatter all over the floors & furnishings. Bathroom scum on every surface, mini fridge is rusted & severely beat up & runs very loud all night, they had no table for the fridge so I had to use a chair. lighting is horrible, flicking lights most of the time. The bed is hard as the floors and bottom sheet will not stay on at night when using it. I wasn't given the King bedroom I paid for, was givin a double bed & twin and nothing else was available. This place was disgusting and I in no way will ever return.
Stayed 3 nights in Feb 2025

4/10 Poor

Eric

Disliked: Amenities, property conditions & facilities
I stayed one night from 11-12 March. There is constant loud noise late at night from a few open patio dance clubs around the corner that continue until around 2AM. I sleep with earplugs as I normally live near a runway, but the noise cut through the earplugs along with white noise from the air conditioner. There was a loud, rapid knocking noise that jolted me awake twice between 10PM and 1AM.  I'm not certain if it was a water pump, air compressor, or something else mechanical that was left on overnight. The room was clean, the A/C unit worked well and the wifi worked semi-frequently. If you're in Playa to party, this might be an economical option if you're out late.  I was here for one night prior to flying and I had an rotten sleep.
Stayed 1 night in Mar 2024

4/10 Poor

Manuel Alejandro

Disliked: Amenities, property conditions & facilities
The property did not quite meet the expectations for the price we paid. I must mention the property is behind 3 major nightclubs that blast super loud music until 3am; however, that is not within the control of the hotel, and they provide you with complimentary earplugs. The location was really nice (outside the loud music). Items within the control of management include providing you with better quality beds and pillows. The pillow was super hard, I didn't know such pillows even existed. We were 3 people, and they provided us with 1 small shampoo bottle 1 soap bar, and 2 towels; we had to ask for additional items. No conditioner or lotion was available. The second day after cleaning our room, there was no soap left for us at all and no toilet paper. After we asked for it, the person at reception was a bit rude like it's our fault the cleaners didn't leave toilet paper! You must know there rooms are small and dated, and the pool doesn't look like it's swimmable, kind of murky. The air conditioning worked well. Overall, I would not stay here again. Pretty disappointed :(
Stayed 4 nights in Dec 2023

10/10 Excellent

Charly

Liked: Cleanliness, amenities
Excelente servicio
Stayed 1 night in Oct 2025

8/10 Good

Karla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a una cuadra de la 5ta avenida, excelente ubicación
Stayed 1 night in Oct 2025

10/10 Excellent

Charly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusto que queda todo cerca
Stayed 1 night in Sep 2025

10/10 Excellent

Charly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar
Stayed 1 night in Aug 2025

10/10 Excellent

Charly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusto excelente servicio
Stayed 1 night in Sep 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Sep 2025

6/10 Okay

Jos

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
El personal durante el check in y el check out Me hicieron sentir incómodo
Stayed 1 night in Aug 2025

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to everything in central Playa. You can pretty much walk to anything including restaurants and tours. Great service and very clean!
Stayed 5 nights in Sep 2025

6/10 Okay

Martine

Liked: Cleanliness, staff & service, amenities
Hotel un peu vieux, mais super bien situé. Il est à proximité de la gare Ado (terminal turistico et terminal alternatif). Par contre, c'est assez bruyant le soir à cause des discothèques qui se trouvent tout près.
Stayed 4 nights in Aug 2025

8/10 Good

Daniela

Disliked: Amenities, property conditions & facilities
El cuarto fue solo para dormir, demasiado ruido por los antros como hasta las 3 am. Habitación básica ya se ve todo muy viejo pero sabía a lo que me atenía por el precio tan bajo, repito solo fue para dormir.
Stayed 1 night in Jul 2025

8/10 Good

CLAUDIA

Liked: Cleanliness, staff & service, property conditions & facilities
Todo muy bien en las instalaciones y super centrico
Stayed 2 nights in Feb 2025

4/10 Poor

Oleksandra

Disliked: Cleanliness, amenities, property conditions & facilities
Tbere was a black mold on the ceilling in the bathrooms. You can hear the music all night long. Pictures are highly edited, it looks worse in real life. Pool is tiny and filthy. Fridge in one room barely worked, and the one in another room froze our drinks
Stayed 1 night in May 2025

10/10 Excellent

Charly

Liked: Cleanliness, amenities, property conditions & facilities
Excelente servicio , una buen lugar
Stayed 1 night in May 2025

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