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Hotel Nautilus

2.5 star property
Hotel with free parking, a quick walk to Playa del Carmen Main Beach

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Photo gallery for Hotel Nautilus

Outdoor pool, open 9 AM to 8:30 PM, sun loungers
Reception
View from room
Standard Double Room | 1 bedroom, in-room safe, desk, free WiFi
Triple Room | 1 bedroom, in-room safe, desk, free WiFi

Popular amenities

  • Housekeeping
  • Pool
  • 24/7 front desk
  • Air conditioning
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, in-room safe, desk, free WiFi

Standard Double Room

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Cable channels
Daily housekeeping
In-room safe
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Triple Room

Triple Room | 1 bedroom, in-room safe, desk, free WiFi

Triple Room

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Cable channels
Daily housekeeping
In-room safe
  • 34 sq m
  • Sleeps 6
  • 3 Queen Beds

View all photos for Standard Room

Standard Room | 1 bedroom, in-room safe, desk, free WiFi

Standard Room

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Cable channels
Daily housekeeping
In-room safe
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite with balcony

Suite with balcony | 1 bedroom, in-room safe, desk, free WiFi

Suite with balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Microwave
Minibar
Coffee/tea maker
  • 29 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite con Sofa Cama

Suite con Sofa Cama | 1 bedroom, in-room safe, desk, free WiFi

Suite con Sofa Cama

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Microwave
Minibar
Coffee/tea maker
Cable channels
  • 29 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
20 Avenue Norte No 172 Esq Calle 6 Bis, Col Centro, Playa del Carmen, QROO, 77710

What's nearby

  • Quinta Avenida - 5 min walk - 0.3 miles
  • Playa del Carmen Main Beach - 6 min walk - 0.4 miles
  • Mamitas Beach - 11 min walk - 0.6 miles
  • Playa del Carmen Maritime Terminal - 11 min walk - 0.6 miles
  • Playacar Golf Club - 3 min drive - 1.8 miles

Getting around

  • Cancun Intl. Airport (CUN) - 51 min drive

Restaurants

  • ‪Logia Café - ‬2 min walk
  • ‪Vips - ‬1 min walk
  • ‪Babe’s Noddle & Bar New Location - ‬6 min walk
  • ‪Cafe Andrade - ‬1 min walk
  • ‪Comet 984 - 50's Diner - ‬2 min walk

About this property

Hotel Nautilus

Hotel near Quinta Avenida
Located close to Playa del Carmen Maritime Terminal and Playa del Carmen Main Beach, Hotel Nautilus provides a terrace. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • An outdoor pool with sun loungers
  • Free self parking
  • Luggage storage, a 24-hour front desk, and a front-desk safe
  • Tour/ticket assistance and smoke-free premises
Room features
All guestrooms at Hotel Nautilus include comforts such as air conditioning, as well as amenities like free WiFi and safes.
Other amenities include:
  • Showers and shampoo
  • Flat-screen TVs with cable channels
  • Daily housekeeping and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Limited onsite parking (max 5 spaces per unit)
  • Onsite parking includes off-street options

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Hardwood flooring in public areas
  • No elevator
  • Smooth flooring in public areas

More

  • 1 building
  • 3 floors
  • Built in 1999
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 9 AM to 8:30 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hotel Nautilus playa del carmen
Nautilus playa del carmen
Hotel Nautilus Hotel
Hotel Nautilus Playa del Carmen
Hotel Nautilus Hotel Playa del Carmen

Frequently asked questions

Does Hotel Nautilus have a pool?

Yes, this property has an outdoor pool. Pool access is from 9 AM–8:30 PM.

Is Hotel Nautilus pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Nautilus?

Self parking is free at this property.

What time is check-in at Hotel Nautilus?

Check-in start time: 3 PM; Check-in end time: 9:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Nautilus?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Hotel Nautilus located?

Located in Downtown Playa del Carmen, this hotel is within a 10-minute walk of Quinta Avenida and Playa del Carmen Main Beach. Playa del Carmen Maritime Terminal and Mamitas Beach are also within 15 minutes.

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Hotel Nautilus Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 46 out of 114 reviews
Rating 8 - Good. 38 out of 114 reviews
Rating 6 - Okay. 23 out of 114 reviews
Rating 4 - Poor. 6 out of 114 reviews
Rating 2 - Terrible. 1 out of 114 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Peter

Central but quiet,pleasant staff, nice pool
Stayed 3 nights in Jan 2025

10/10 Excellent

herschel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A little tricky to find but great location when you park your car
Stayed 1 night in Feb 2025

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property very affordable & staff was exceptional.
Stayed 1 night in Jul 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room and pleasant staff. No breakfast on site but two good cafes close by.
Stayed 3 nights in Dec 2024

10/10 Excellent

Richard

Hotel is pretty central, friendly helpful staff.
Stayed 1 night in Nov 2023

10/10 Excellent

Maurilio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
😁
Stayed 7 nights in Apr 2025

10/10 Excellent

Jesus

Liked: Staff & service, amenities, property conditions & facilities
Staff was great and helpful. Location of hotel was near restaurants and shopping. I was able to walk everywhere I needed to go. Will absolutely book this hotel again soon.
Stayed 8 nights in Nov 2023

6/10 Okay

kathy

Great if a/c was working properly

All was fine except the a/c wasn’t working properly….just seemed to be blowing warm air - i mentioned to front desk but no difference
Stayed 4 nights in Dec 2024

6/10 Okay

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel itself is perfectly fine. We were well attended to, the only improvement would be more furniture as the room was like an empty space with just two beds. Two straight back chairs on the balcony. A small desk, no closet to speak of and no drawers at all. The location is great as it's near everything. However, it is very noisy throughout the night due to barking dogs! But with a pair of ear plugs, this was a good stay. Good security, with a gate locked at 11pm. Buzzer rarely needed, as the desk people were vigilant of our arrival.
Stayed 5 nights in Feb 2023

10/10 Excellent

Montserrat

Liked: Cleanliness
Stayed 1 night in May 2025

10/10 Excellent

Maurilio D

Stayed 7 nights in Feb 2025

10/10 Excellent

Rolando

Stayed 1 night in Mar 2025

10/10 Excellent

Sophie

Stayed 1 night in Mar 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2025

8/10 Good

CINDY SARAI

Liked: Cleanliness, staff & service, property conditions & facilities
Buena opción para tus va, cómodo, céntrico
Stayed 3 nights in Jan 2025

8/10 Good

Brian

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Aurelio

Liked: Cleanliness, amenities, property conditions & facilities
Parking included hot water clean showers
Stayed 1 night in Jan 2025

10/10 Excellent

Aurelio

Stayed 1 night in Jan 2025

10/10 Excellent

yukihito

Liked: Cleanliness, staff & service
とても良かったホテル。掃除に来る時間が15〜16時と遅めなのとエレベーターが無いのが少し残念だが、それ以外の部分は問題ないし、次に来た時も泊まりたいホテルです。
Stayed 8 nights in Jan 2025

8/10 Good

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Muy buena opción, solo la parte de agua caliente a veces no se tiene por la mañana
Stayed 4 nights in Nov 2024

10/10 Excellent

Flora

Stayed 1 night in Nov 2024

6/10 Okay

Jacqueline

Disliked: Property conditions & facilities
La seguridad no se me hace tan buena, ya que la puerta solo es un botón, cualquiera podría entrar
Stayed 1 night in Nov 2024

10/10 Excellent

Anet

Liked: Amenities
Muy limpio
Stayed 1 night in Aug 2024

10/10 Excellent

Olga

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Michael Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024