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Hotel Nautilus

2.5 star property
Escape to the Caribbean coast and indulge in sun-drenched relaxation by the pool or explore nearby beaches.

Choose dates to view prices

Photo gallery for Hotel Nautilus

Outdoor pool, open 9 AM to 8:30 PM, sun loungers - Hotel Nautilus (Playa del Carmen)
Terrace/patio - Hotel Nautilus (Playa del Carmen)
Reception - Hotel Nautilus (Playa del Carmen)
Triple Room | In-room safe, desk, free WiFi, bed sheets - Hotel Nautilus (Playa del Carmen)
Suite with balcony | In-room safe, desk, free WiFi, bed sheets - Hotel Nautilus (Playa del Carmen)
By the shores of Playa del Carmen, Hotel Nautilus invites you to unwind on its sun-kissed terrace. Enjoy an outdoor pool with loungers, stay connected with in-room WiFi, and take advantage of free self parking and tour assistance - a perfect blend for a relaxing retreat.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, free WiFi, bed sheets

Standard Double Room

9.6 out of 10
Exceptional
(7 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room | In-room safe, desk, free WiFi, bed sheets

Standard Room

8.0 out of 10
Very good
(1 review)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Triple Room

Triple Room | In-room safe, desk, free WiFi, bed sheets

Triple Room

  • 34 sq m
  • Sleeps 6
  • 3 Queen Beds

View all photos for Suite with balcony

Suite with balcony | In-room safe, desk, free WiFi, bed sheets

Suite with balcony

  • Park view
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite con Sofa Cama

Suite con Sofa Cama | In-room safe, desk, free WiFi, bed sheets

Suite con Sofa Cama

8.0 out of 10
Very good
(1 review)
  • Park view
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Located in Downtown Playa del Carmen, a neighborhood in Playa del Carmen, Hotel Nautilus is near theme parks and near the beach. The area's natural beauty can be seen at Playa del Carmen Main Beach and Mamitas Beach, while Xplor Theme Park and Xcaret Eco Theme Park are popular area attractions. Quinta Avenida and Playa del Carmen Maritime Terminal are two other places to visit that come recommended. Visit our Playa del Carmen travel guide
Map
20 Avenue Norte No 172 Esq Calle 6 Bis, Col Centro, Playa del Carmen, QROO, 77710

What's nearby

  • Quinta Avenida
    Quinta Avenida
    5 min walk - 0.3 miles
  • Playa del Carmen beach palapa in Riviera Maya Caribbean at Mayan Mexico
    Playa del Carmen Main Beach
    8 min walk - 0.5 miles
  • Mamita's Beach en Playa del Carmen
    Mamitas Beach
    19 min walk - 1.0 mile
  • Central Square
    2 min walk - 0.1 miles
  • Playa del Carmen Maritime Terminal
    13 min walk - 0.7 miles

Getting around

  • Cancun Intl. Airport (CUN)
    51 min drive

Restaurants

  • Club SociaL
    2 min walk
  • El Tapas Restaurante
    2 min walk
  • Café Andrade
    1 min walk
  • Cocina Doña Paula
    2 min walk
  • Logia Café
    2 min walk

About this property

Hotel Nautilus

Hotel near Quinta Avenida
Located close to Playa del Carmen Maritime Terminal and Playa del Carmen Main Beach, Hotel Nautilus provides a terrace. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • An outdoor pool along with sun loungers
  • Free self parking
  • Tour/ticket assistance, smoke-free premises, and a front-desk safe
  • A 24-hour front desk and luggage storage
Room features
All guestrooms at Hotel Nautilus include comforts such as air conditioning, as well as amenities like free WiFi and safes.
Other amenities include:
  • Showers and shampoo
  • Flat-screen TVs with cable channels
  • Daily housekeeping and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Limited onsite self parking (max 5 spaces per unit)
  • Onsite parking includes off-street options

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Hardwood flooring in public areas
  • No elevator
  • Smooth flooring in public areas

More

  • 1 building
  • 3 floors
  • Built in 1999
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 58.66 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 9 AM to 8:30 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hotel Nautilus playa del carmen
Nautilus playa del carmen
Hotel Nautilus Hotel
Hotel Nautilus Playa del Carmen
Hotel Nautilus Hotel Playa del Carmen

Frequently asked questions

Does Hotel Nautilus have a pool?

Yes, this property has an outdoor pool. Pool access is from 9 AM–8:30 PM.

Is Hotel Nautilus pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Nautilus?

Check-in start time: 3 PM; Check-in end time: 9:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Nautilus?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Hotel Nautilus located?

Located in Downtown Playa del Carmen, this hotel is within a 10-minute walk of Quinta Avenida and Playa del Carmen Main Beach. Playa del Carmen Maritime Terminal and Mamitas Beach are also within 15 minutes.

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Reviews

Hotel Nautilus Reviews

8.4

Very Good

8.8

Cleanliness

8.8

Location

8.4

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 61 out of 135 reviews
Rating 8 - Good. 41 out of 135 reviews
Rating 6 - Okay. 24 out of 135 reviews
Rating 4 - Poor. 8 out of 135 reviews
Rating 2 - Terrible. 1 out of 135 reviews

Reviews

Verified

10/10 Excellent

Britney

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, kind staff and great location.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

prakashbaldev

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its very clean and walking distance to 5 avenue park restaurant s i would recomend every one to stay their close to walmart also
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property very affordable & staff was exceptional.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Richard

Hotel is pretty central, friendly helpful staff.
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Peter

Central but quiet,pleasant staff, nice pool
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Veritas Ruiz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location close to everything - beach, shopping restaurants, situated in a really cool neighborhood, great staff, lovey balcony. Thank you, I had a great stay would definitely stay here again.
Stayed 1 night in Mar 2024
Verified

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room and pleasant staff. No breakfast on site but two good cafes close by.
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Jesus

Liked: Staff & service, amenities, property conditions & facilities
Staff was great and helpful. Location of hotel was near restaurants and shopping. I was able to walk everywhere I needed to go. Will absolutely book this hotel again soon.
Stayed 8 nights in Nov 2023
Verified

10/10 Excellent

Megan

Liked: Cleanliness, amenities, property conditions & facilities
Check in was easy, parking was so convenient and easy, location was perfect ... it was close to everything, including the bus station and the pool was such a delight. It was exactly what we were looking for.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service
Great location and friendly staff
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Aurelio

Liked: Cleanliness, amenities, property conditions & facilities
Parking included hot water clean showers
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

herschel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A little tricky to find but great location when you park your car
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Maurilio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
😁
Stayed 7 nights in Apr 2025
Verified

6/10 Okay

kathy

Great if a/c was working properly

All was fine except the a/c wasn’t working properly….just seemed to be blowing warm air - i mentioned to front desk but no difference
Stayed 4 nights in Dec 2024
Verified

6/10 Okay

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel itself is perfectly fine. We were well attended to, the only improvement would be more furniture as the room was like an empty space with just two beds. Two straight back chairs on the balcony. A small desk, no closet to speak of and no drawers at all. The location is great as it's near everything. However, it is very noisy throughout the night due to barking dogs! But with a pair of ear plugs, this was a good stay. Good security, with a gate locked at 11pm. Buzzer rarely needed, as the desk people were vigilant of our arrival.
Stayed 5 nights in Feb 2023
Verified

4/10 Poor

LUIS

Liked: Cleanliness
Disliked: Property conditions & facilities
The room was to small no closet space bed was to hard cement base we only spent one night there
Stayed 14 nights in Feb 2026
Verified

10/10 Excellent

Jimmy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Situé à 5 minutes du centre, chambre très propre, personnel au top, petite piscine suffisante, seul bémols il manquer un petit frigo dans la chambre mais pour tout le reste c’était parfait
Stayed 4 nights in Feb 2026
Verified

8/10 Good

patsy

Liked: Cleanliness, amenities, property conditions & facilities
Propre, courtoisie du personnel, bien situé
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Urss

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente servicio y estacionamiento accesible
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Juan Pablo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nos agradó mucho que tuviera estacionamiento considerando que la mayoría no tienen y es muy difícil estacionar en la calle por el parquímetro, la atención fue espectacular
Stayed 1 night in Sep 2025
Verified

8/10 Good

CINDY SARAI

Liked: Cleanliness, staff & service, property conditions & facilities
Buena opción para tus va, cómodo, céntrico
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

yukihito

Liked: Cleanliness, staff & service
とても良かったホテル。掃除に来る時間が15〜16時と遅めなのとエレベーターが無いのが少し残念だが、それ以外の部分は問題ないし、次に来た時も泊まりたいホテルです。
Stayed 8 nights in Jan 2025
Verified

8/10 Good

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Muy buena opción, solo la parte de agua caliente a veces no se tiene por la mañana
Stayed 4 nights in Nov 2024
Verified

6/10 Okay

Jacqueline

Disliked: Property conditions & facilities
La seguridad no se me hace tan buena, ya que la puerta solo es un botón, cualquiera podría entrar
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Anet

Liked: Amenities
Muy limpio
Stayed 1 night in Aug 2024