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Hotel Melina

Property class: 2.5

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Photo gallery for Hotel Melina

Hallway - Hotel Melina (Playa del Carmen)
Lobby - Hotel Melina (Playa del Carmen)
Double Room, 2 Queen Beds | Iron/ironing board, WiFi (free), bed sheets - Hotel Melina (Playa del Carmen)
Family Room, 2 Queen Beds, Kitchenette | Iron/ironing board, WiFi (free), bed sheets - Hotel Melina (Playa del Carmen)
Hallway - Hotel Melina (Playa del Carmen)
Close to Playa del Carmen Maritime Terminal and Quinta Avenida, Hotel Melina provides amenities like a garden. Stay connected with free in-room WiFi.

Reviews

7.6 out of 10
Good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Double Room, 2 Queen Beds

Double Room, 2 Queen Beds | Iron/ironing board, WiFi (free), bed sheets

Double Room, 2 Queen Beds

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Double Room, 1 King Size with kitchen and refrigerator

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Double Room, 1 Queen Bed

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Located in Playa del Carmen Centro, a neighborhood in Playa del Carmen, Hotel Melina is near the airport and near the beach. Playa del Carmen Maritime Terminal and Terminal Punta Venado are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Playa del Carmen Main Beach and Mamitas Beach. Xcaret Eco Theme Park and Xplor Theme Park are not to be missed. Visit our Playa del Carmen travel guide
Map
25 Avenida Sur por 1 bis, Colonia Centro, Playa del Carmen, QROO, 77710

What's nearby

  • A coastal cityscape with a clear blue sea, a beach, and a mix of residential and commercial buildings.
    Quinta Avenida
    6 min walk - 0.4 miles
  • A beach with a thatched-roof structure, palm trees, and clear blue water.
    Playa del Carmen Main Beach
    8 min walk - 0.4 miles
  • A sandy beach with palm trees, beach chairs, and a lifeguard tower.
    Playacar Beach
    9 min walk - 0.5 miles
  • Paseo del Carmen
    6 min walk - 0.4 miles
  • Central Square
    13 min walk - 0.7 miles

Getting around

  • Cancun Intl. Airport (CUN)
    51 min drive

Restaurants

  • Tacos Chac Pel
    5 min walk
  • Asadero El Pollo
    4 min walk
  • casa sofia
    8 min walk
  • Burger King
    3 min walk
  • Merchant Carnitas
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Onsite parking includes off-street options

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: midnight

Early check-in subject to availability

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from March 11 2024 to January 5 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Frequently asked questions

Is Hotel Melina pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at Hotel Melina?

Check-in start time: 1:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Melina?

Check-out is at noon.

Where is Hotel Melina located?

Located in Playa del Carmen Centro, this hotel is within a 10-minute walk of Plaza Paraiso, Playa del Carmen Main Beach, and Quinta Avenida. Playa del Carmen Maritime Terminal and Mamitas Beach are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Melina Reviews

7.6

Good

7.6

Cleanliness

7.0

Location

7.8

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 9 out of 28 reviews
Rating 8 - Good. 10 out of 28 reviews
Rating 6 - Okay. 5 out of 28 reviews
Rating 4 - Poor. 1 out of 28 reviews
Rating 2 - Terrible. 3 out of 28 reviews

Reviews

Verified review

2/10 Terrible

Ana

Disliked: Cleanliness
Great location, very convenient to ferry and downtown. It was not very clean. Room smelled so strongly of cleaning products we decided to leave early and go elsewhere.
Stayed 1 night in Feb 2024
Verified review

6/10 Okay

Royal

Liked: Staff & service, amenities
There was noisy early in the mornings from other guess making noise with closing door or talking loud , thinking they are alone in the hotel.i know it's a budget hotel, but the guest should be informed that not to be noisy, that other people are still sleeping at 8am or don't go to bed early, not midnight all the time. But location and staff are good.
Stayed 2 nights in Feb 2024
Verified review

8/10 Good

Luis D Suarez

Liked: Cleanliness, staff & service, property conditions & facilities
It's pretty close to the beach and close to the bus station
Verified review

4/10 Poor

Carlos

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible smell in the room.
Stayed 1 night in Sep 2022
Verified review

6/10 Okay

Brenda Concepcion

Liked: Cleanliness, room comfort
Disliked: Staff & service

No me respetaron mi reserva con Hoteles.com

No tenian la reserva que realice con Hoteles.com asi que cuidado si hacen la reserva por esta pagina, me dieron una habitacion que no fue la que habia reservado porque ya la habian dado a otro huesped. Muy mal con este sitio. Por otro lado, al llegar al hotel no habia nadie en recepcion para poder hacer el check in, estuve aproximadamente como 10 minutos ahi parada sin que nadie se asomara, lo cual me dio la impresion de ser un lugar inseguro ya que no hay vigilancia tampoco, tuve que llamar al telefono del hotel en repetidas ocasiones para que alguien me atendiera. En cuanto a la habitacion pequena pero bien, todo limpio y el aire acondicionado funcionaba bien asi como la tele y habia agua caliente, se escucha lo que hablan en los pasillos.
Stayed 1 night in Feb 2023
Verified review

10/10 Excellent

Carla María

Liked: Cleanliness, staff & service, amenities
Fácil acceso a pie
Stayed 1 night in Feb 2023
Verified review

10/10 Excellent

Yoni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusto
Stayed 7 nights in Jan 2023
Verified review

8/10 Good

Luis Javier

Liked: Cleanliness, staff & service, property conditions & facilities
la atención fue muy buena la verdad, pero al llegar no tenían habitación libre y me cambiaron, adicional a ello me dieron la llave hasta el otro día y eso me hizo sentir inseguro si había tomado la mejor decisión.
Verified review

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena atención del personal
Stayed 4 nights in Oct 2022
Verified review

6/10 Okay

Daniel

Liked: Staff & service
The room on the 3rd floor was clean and nice. However the hotel does need work. It was for one night for three guys and we had no problem with the hotel.The area looks rough but I didn't find it of any danger and the people seemed nice when i talked to them.
Stayed 1 night in Mar 2022
Verified review

10/10 Excellent

jorge alberto

Liked: Cleanliness, staff & service, property conditions & facilities
Ubicacion perfecta, la habitacion limpia y comoda, y con buena presion del agua caliente
Stayed 1 night in Feb 2022
Verified review

8/10 Good

Cheyenne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and they immediately gave us another room as the AC broke down in the one we booked.
Stayed 2 nights in Jan 2022
Verified review

10/10 Excellent

Salvador

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelentemente bien ubicado, buen lugar para hospedarse de forma económica, y sobretodo la atención de los empleados. Excelente experiencia, felicidades!!!
Stayed 1 night in Dec 2021
Verified review

6/10 Okay

JORGE LUIS

Disliked: Cleanliness

Hotel Basico

El hotel es basico, solo pase una noche, y no esta tan mal.....pero si debo decir que la limpieza y algo de mal olor , no acompañan a que pueda sugerir mas de la cuenta. Los baños tenian mal olor y en general la limpieza algo escasa.
Stayed 1 night in Jan 2022
Verified review

8/10 Good

James

Liked: Staff & service, amenities
It was a great location and close to all the restaurants and beach
Stayed 7 nights in Dec 2021
Verified review

2/10 Terrible

Astrid

Disliked: Staff & service, amenities, property conditions & facilities
No pudimos dormir, nos tocaron la puerta en la madrugada y la habitacion que nos dieron estaba a lado de la cocina o also parecido, hicieron ruido toda la mañana, aparte nos estan haciendo un cargo doble a la habitación, pues pagamos en el establecimiento y nos estan cobrando en la tarjeta nuevamente
Stayed 1 night in Nov 2021
Verified review

8/10 Good

Angie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming, small hotel with a very friendly staff. Room was always tidied to perfection when I returned each day. Very close walking distance to entertainment and beaches. Only thing I would change is it would be nice if the bed had more than just a sheet to cover with. Local area can get a tad noisy. I believe there may have been a karaoke bar nearby, but it seemed to quiet down around 11 pm. I always travel with earplugs, so it wasn’t an issue. Overall, highly rated, and very pleased with my stay. Everyone I interacted with at the hotel was very kind and accommodating.
Stayed 3 nights in Jan 2020
Verified review

8/10 Good

Pierre

Liked: Cleanliness
Stayed 1 night in Jan 2024
Verified review

10/10 Excellent

Randy G

Stayed 7 nights in Feb 2023
Verified review

8/10 Good

MIRIAM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing service!

Stayed 1 night in Sep 2022
Verified review

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Jan 2022
Verified review

2/10 Terrible

Ma del Refugio

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2021
Verified review

8/10 Good

Aracelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021
Verified review

8/10 Good

Verified traveler

Stayed 1 night in Feb 2021