Hotel Maya Turquesa - Playa del Carmen

2.5 star property
Hotel with free breakfast, walk to Playa del Carmen Main Beach

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April 2024
May 2024

Hotel Maya Turquesa - Playa del Carmen

Photo gallery for Hotel Maya Turquesa - Playa del Carmen

Courtyard
Courtyard
Family Triple Room | Desk, free WiFi, bed sheets
Breakfast and lunch served, international cuisine
Lobby

Overview of Hotel Maya Turquesa - Playa del Carmen

Reviews
6.6
Highlight
  • Offers an onsite restaurant. Only 5% of properties have this in Playa del Carmen.

Popular amenities

  • Breakfast includedBreakfast includedBreakfast included
  • PoolPoolPool
  • Hot TubHot TubHot Tub
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
  • BarBarBar

Explore the area

Calle 8 Norte, s/n, entre Av 10 y Av 15 Centro, Playa del Carmen, QROO, 77710
  • Popular LocationEl Regio1 min walk
  • Popular LocationBurro Playero1 min walk
  • Popular Location3D Museum of Wonders1 min walk
  • Popular LocationQuinta Avenida2 min walk

Room options

Superior Suite

cleanliness

Highlights

Air conditioning
Kitchen
Mini-fridge
Flat-screen TV
Ceiling fan
2 bedrooms
Private bathroom
Rainfall showerhead
  • Sleeps 6
  • 2 King Beds and 1 Queen Bed OR 2 Twin Beds and 1 Queen Bed

Standard Studio Suite

cleanliness

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Ceiling fan
Private bathroom
Rainfall showerhead
Microwave
Cookware/dishes/utensils
  • Sleeps 4
  • 2 Double Beds

Junior Suite

cleanliness

Highlights

Air conditioning
Kitchen
Mini-fridge
Flat-screen TV
Ceiling fan
Private bathroom
Rainfall showerhead
Microwave
  • Sleeps 6
  • 3 Double Beds OR 1 Double Bed

Standard Room, 1 Queen Bed

cleanliness

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Private bathroom
Rainfall showerhead
Cookware/dishes/utensils
Toaster
Cable channels
  • Sleeps 2
  • 1 Queen Bed

Standard Double Room

cleanliness

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Private bathroom
Rainfall showerhead
Cookware/dishes/utensils
Toaster
Cable channels
  • Sleeps 4
  • 2 Double Beds

Studio Suite

cleanliness

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Ceiling fan
Private bathroom
Rainfall showerhead
Microwave
Cookware/dishes/utensils
  • Sleeps 4
  • 2 Queen Beds

Family Triple Room

cleanliness

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Private bathroom
Rainfall showerhead
Cookware/dishes/utensils
Toaster
Cable channels
  • Sleeps 6
  • 3 Queen Beds

Standard Studio

cleanliness

Highlights

Air conditioning
Kitchenette
Mini-fridge
Flat-screen TV
Ceiling fan
Private bathroom
Rainfall showerhead
Microwave
  • Sleeps 2
  • 1 Double Bed

Similar properties

About the neighborhood

Playa del Carmen

Located near the beach, Hotel Maya Turquesa - Playa del Carmen is in Downtown Playa del Carmen, a neighborhood in Playa del Carmen. Playa del Carmen Maritime Terminal and Playacar Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Xcaret Eco Theme Park and Xplor Theme Park. Xaman Ha Aviary and Cenote Chaak Tun are also worth visiting.

What's nearby

  • Quinta Avenida - 2 min walk
  • Quinta Alegría Shopping Mall - 6 min walk
  • Playa del Carmen Main Beach - 7 min walk
  • Playa del Carmen Maritime Terminal - 10 min walk
  • Mamitas Beach - 12 min walk

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • Don Mario Steak and Pasta House - 1 min walk
  • El Ranchito de la 10 - 1 min walk
  • Babe’s Noddle & Bar New Location - 3 min walk
  • Renzo's Pizza - 1 min walk
  • Mr. Kiwi - 1 min walk

About this property

Hotel Maya Turquesa - Playa del Carmen

Hotel near Playa del Carmen Main Beach
Close to Quinta Avenida and Playa del Carmen Maritime Terminal, Hotel Maya Turquesa - Playa del Carmen provides free continental breakfast, a poolside bar, and a free daily manager's reception. For some rest and relaxation, visit the hot tub. The onsite restaurant, EPAZZOTE COMIDA MEXICANA, features international cuisine and light fare. In addition to a terrace and a garden, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool and a children's pool
  • Luggage storage, multilingual staff, and smoke-free premises
  • Tour/ticket assistance and a 24-hour front desk
  • Guest reviews give good marks for the helpful staff and location
Room features
All guestrooms at Hotel Maya Turquesa - Playa del Carmen offer comforts such as air conditioning, as well as amenities like free WiFi.
Other conveniences in all rooms include:
  • Bathrooms with rainfall showers
  • 32-inch flat-screen TVs with cable channels
  • Wardrobes/closets, toasters, and cookware/dishes/utensils

Languages

English, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Free continental breakfast available daily 7:00 AM–11:30 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Free daily manager's reception
  • Hosted evening meal available daily for a fee of MXN 150
  • Snack bar/deli

Restaurants on site

  • EPAZZOTE COMIDA MEXICANA

Things to do

  • Children's pool
  • Outdoor pool
  • Spa tub

Family friendly

  • Children's pool
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Daily housekeeping
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Beach cabanas (surcharge)
  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 3 buildings
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Cookware, dishware, and utensils
  • Toaster

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
This property's beach club is 600 yards (550 meters) away.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Hosted evening meal: MXN 150

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 9 AM to 10 PM
No pets and no service animals are allowed at this property

Property is also known as

Hotel Maya Turquesa
Hotel Maya Turquesa Playa del Carmen
Maya Turquesa
Maya Turquesa Playa del Carmen
Hotel Maya Turquesa Riviera Maya/Playa Del Carmen, Mexico
Maya Turquesa Playa l Carmen
Hotel Maya Turquesa
Maya Turquesa Carmen Carmen
Hotel Maya Turquesa 50 Metros 5TH AV
Hotel Maya Turquesa - Playa del Carmen Hotel
Hotel Maya Turquesa - Playa del Carmen Playa del Carmen
Hotel Maya Turquesa - Playa del Carmen Hotel Playa del Carmen

Frequently asked questions

Does Hotel Maya Turquesa - Playa del Carmen have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 9 AM–10 PM.

Is Hotel Maya Turquesa - Playa del Carmen pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Hotel Maya Turquesa - Playa del Carmen?

Check-in start time: 3:00 PM; Check-in end time: noon. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at Hotel Maya Turquesa - Playa del Carmen?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Hotel Maya Turquesa - Playa del Carmen located?

Located in Downtown Playa del Carmen, this hotel is steps from 3D Museum of Wonders and Quinta Avenida. Playa del Carmen Main Beach and Playa del Carmen Maritime Terminal are also within 10 minutes.

Hotel Maya Turquesa - Playa del Carmen Reviews

Reviews

6.6
Rating 10 - Excellent. 61 out of 224 reviews" "
Rating 8 - Good. 53 out of 224 reviews" "
Rating 6 - Okay. 37 out of 224 reviews" "
Rating 4 - Poor. 25 out of 224 reviews" "
Rating 2 - Terrible. 48 out of 224 reviews" "

6.6/10

Cleanliness

7.2/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

Melanie

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Old and not clean at all Kitchenette without any ustensils, plates or pots. No water provided

6/10 Okay

Danielle N

Disliked: Cleanliness, staff & service, property conditions & facilities
Older hotel not as clean but the location is great!
Stayed 6 nights in Feb 2024

2/10 Terrible

Sandra

Traveled with partner
No daily housekeeping stayed 3nights. Only One outlet in the room. Paid for a queen got a full, no queens available in the hotel per front desk. Breakfast is a joke you can only choose from their daily selection and everything else is additional even milk for coffee. Killed two roaches in the room.
Stayed 3 nights in Feb 2024

8/10 Good

JAYDA, Bigfork

Traveled with family
Liked: Staff & service
The staff was super friendly and helpful. The room was nice, but the building is old, so expect cracks and dirt and some rusty faucets and repairs needed. The breakfast was good, but very slow service, so expect to be there for a while. Only one thing more to say: there is a rooftop bar right behind the hotel, so expect noise all night every night. If you can sleep through it, the beds are comfy. If you can't, try and find a hotel a couple blocks away from the center of town.
Stayed 8 nights in Jan 2024

2/10 Terrible

travis

Stayed 7 nights in Dec 2023

2/10 Terrible

Corin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This is the worst property I have ever stayed in. We got relocated to this property after our first property abruptly canceled and it was really bad. There were only three towels in each room for five people, there was only sheets on the bed and no blankets, there was no window glass in the bathroom window. so it was impossible to secure the room. The old lock on our door on the inside was completely broken. There is a nightclub on the building just outside our door and it played till 3 AM so we couldn’t sleep. The continental breakfast was only one option which ended up being good but there was no choice so I’m not sure how you can call it continental. The staff was the best part they were very sweet. If it wasn’t for them, I would give this property and 0. I think you should rewrite the description, because if anybody wants sleep at all before 2 AM, you should not stay here. I honestly don’t think that this property needs to be removed from the options but it should definitely not be the price it is it is not worth it and the description should at least say no blankets and the room should be secure.!!!
Stayed 1 night in Dec 2023

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities
It’s in the middle of Playa Del Carmen.

4/10 Poor

Victor Arturo

Stayed 2 nights in Nov 2023

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente ubicacion y muy buen precio
Stayed 4 nights in Oct 2023

10/10 Excellent

Francisco, Glendale Heights

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best service and nothing bad.
Stayed 3 nights in Sep 2023