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Hotel Las Golondrinas

3.5 star property

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Photo gallery for Hotel Las Golondrinas

A beach with clear turquoise water, palm trees, and a sandy shore. - Hotel Las Golondrinas (Playa del Carmen)
Lobby - Hotel Las Golondrinas (Playa del Carmen)
A swimming pool with lounge chairs and a table in the center, surrounded by greenery and a wooden deck. - Hotel Las Golondrinas (Playa del Carmen)
A courtyard with a wooden pathway, a stone statue, and lush greenery. - Hotel Las Golondrinas (Playa del Carmen)
A spacious lobby with a high ceiling, stone walls, and modern lighting fixtures. There are potted plants and a seating area with a table and chairs. - Hotel Las Golondrinas (Playa del Carmen)
In the heart of Playa del Carmen, Hotel Las Golondrinas welcomes you to a family-friendly retreat. Enjoy full breakfast, lounge by the 2 outdoor pools or children's pool, and connect with in-room WiFi. With babysitting services and a 24-hour front desk available.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Breakfast available

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Room Deluxe

Hypo-allergenic bedding, down comforters, in-room safe, desk

Room Deluxe

  • Sleeps 2
  • Free WiFi

View all photos for Deluxe Room

A hotel room with two beds, each with white bedding and orange pillows, a wooden headboard, and a nightstand with a lamp.

Deluxe Room

8.0 out of 10
Very good
(2 reviews)
  • Garden view
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds
  • Free WiFi

View all photos for Standard Room

A hotel room with two beds, a dining area with chairs, a table, and a painting on the wall.

Standard Room

9.0 out of 10
Wonderful
(7 reviews)
  • Garden view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite

A hotel room with a large bed, a red and white bedspread, a red pillow, and a gold ornate headboard.

Suite

  • Garden view
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds
  • Free WiFi

View all photos for Standard Room (1)

A hotel room with two beds, each with white bedding and orange pillows, a wooden headboard, and a nightstand with a lamp.

Standard Room (1)

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed OR 2 King Beds
  • Free WiFi

View all photos for Honeymoon Room

A modern bathroom with a marble floor, a white bathtub with a glass panel, and a small window above the tub.

Honeymoon Room

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Quadruple Room Standard

Hypo-allergenic bedding, down comforters, in-room safe, desk

Quadruple Room Standard

  • 32 sq m
  • Sleeps 4
  • Free WiFi

View all photos for 2-Bedroom Apartment

Hypo-allergenic bedding, down comforters, in-room safe, desk

2-Bedroom Apartment

  • 60 sq m
  • Sleeps 4
  • Free WiFi

About the neighborhood

Located in Downtown Playa del Carmen, a neighborhood in Playa del Carmen, Hotel Las Golondrinas is in the entertainment district and near the beach. Playa del Carmen Maritime Terminal and Gran Coyote Golf are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Mamitas Beach and Playa del Carmen Main Beach. Traveling with kids? Don't miss Xplor Theme Park and Xcaret Eco Theme Park. Break out the clubs and hit the links with a golf course nearby, or seek out an adventure with ecotours. Visit our Playa del Carmen travel guide
Map
Av. Constituyentes, No. 178 Esq. calle 20, Playa del Carmen, QROO, 77710

What's nearby

  • A multi-level shopping mall with palm trees, hanging decorations, and various stores.
    Quinta Alegría Shopping Mall
    3 min walk - 0.2 miles
  • A public square with a central sculpture of a figure with outstretched wings, surrounded by other statues.
    Quinta Avenida
    5 min walk - 0.3 miles
  • A beach with a thatched-roof structure, palm trees, and clear blue water.
    Playa del Carmen Main Beach
    8 min walk - 0.5 miles
  • An aerial view of a coastal city with a wide beach, clear turquoise waters, and dense greenery.
    Mamitas Beach
    16 min walk - 0.9 miles
  • Central Square
    6 min walk - 0.4 miles

Getting around

  • Cancun Intl. Airport (CUN)
    50 min drive

Restaurants

  • El Fogón
    3 min walk
  • Café Choux Choux
    3 min walk
  • Don Sirloin
    2 min walk
  • Los Bisquets Bisquets Obregón
    1 min walk
  • Vips Constituyentes
    3 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: MXN 260 for adults and MXN 260 for children
  • A restaurant

Things to do

  • 2 outdoor pools
  • Children's pool

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • In-room full-sized refrigerator/freezer

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Full-sized refrigerator/freezer

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 10 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately MXN 260 for adults and MXN 260 for children
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Does Hotel Las Golondrinas have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

Is Hotel Las Golondrinas pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Hotel Las Golondrinas?

Check-in start time: 3 PM; Check-in end time: 11 PM.

What time is check-out at Hotel Las Golondrinas?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Hotel Las Golondrinas provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A per vehicle, one-way fee applies.

Where is Hotel Las Golondrinas located?

This family-friendly Playa del Carmen hotel is located by the sea, within a 10-minute walk of Quinta Avenida, Mamitas Beach, and Playa del Carmen Main Beach. Playa del Carmen Maritime Terminal and Gran Coyote Golf are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Las Golondrinas Reviews

8.0

Very Good

8.4

Cleanliness

8.0

Location

8.2

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 98 out of 271 reviews
Rating 8 - Good. 98 out of 271 reviews
Rating 6 - Okay. 48 out of 271 reviews
Rating 4 - Poor. 12 out of 271 reviews
Rating 2 - Terrible. 15 out of 271 reviews

Reviews

Verified

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is beautiful well maintained with a garden theme. Only 4 minutes from the 5th ave, with clean facilities and polite staff. Management was very helpful letting us check in few hours earlier. Thank you.
Stayed 4 nights in Jun 2026
Verified

8/10 Good

Marcial

Liked: Cleanliness
Nice location..hotel looks old..good overall
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Gilberto

Good location, safe and quiet
Stayed 2 nights in Feb 2024
Verified

6/10 Okay

Maria

Liked: Amenities, property conditions & facilities
The rooms were a little too small but clean, the bathroom was clean but the toilet seat was rusty, very well situated, the areas outside was amazing it looks like a jungle, the staff was nice.
Stayed 3 nights in Mar 2024
Verified

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very nice, it is very well located. It has very good connections to transportation and food. The only thing that needs to be improved is the reception inside the internet rooms and there are no places where there is no good reception. In general, it is very good.
Stayed 7 nights in Dec 2024
Verified

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet. Staff is friendly and helpful. Walking distance to shops, restaurants, beaches. Skip the breakfast at the attached breakfast bar ... there's a nice little Mexican restaurant on the same block with excellent breakfast menu.
Stayed 9 nights in Feb 2024
Verified

10/10 Excellent

Kevin William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great traditional atmosphere

Very nice hotel in a great location just a few blocks away from 5th. Staff was fantastic and helpful with all our needs. Atmosphere is very tradition with the courtyard. The only negative was lack of water pressure in the shower but it was sufficient to get the job done. Would stay hear again. Few doors down was a great latin fast food joint which have great portions. Ate there twice. Location on main street and extremely safe.
Stayed 2 nights in Feb 2024
Verified

6/10 Okay

Verified traveler

Disliked: Staff & service

It was just Ok… would not stay again.

The hot water was out for 2 days. The safe didn’t work because they said the battery was probably out. They gave me a lock with key to use for the box, but that didn’t work. It was clean and great location. I sent an email asking about private transportation from airport, they said take the ADO bus.
Stayed 4 nights in Dec 2023
Verified

8/10 Good

Ralf

Liked: Cleanliness
The room was equipped with both a fan and an AC. Unfortunately there was construction work ongoing at the indoor pool and the outdoor pool was closed. The breakfast was quite nice with a good selection of warm and cold dishes, but there were no fresh juices. There is no coffee machine in the normal rooms. The gents at the reception were not proactive, you had to ask for everything. The promoted Beach Club is not too far away and if you want to enjoy the beach you need to go to one of those. Transfer to the airport is easy and straightforward from the ATO Bus terminal (250m away).
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very centric place and always clean and very pretty. Staff are always friendly and accommodating. One of my favourite stays in playa del Carmen. Also includes plenty of parking.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

alberto

Liked: Cleanliness, amenities, property conditions & facilities
Everything it was perfect from this guy it was helpful.
Stayed 6 nights in Feb 2026
Verified

8/10 Good

Fransisca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great cheap stay very clean
Stayed 5 nights in Mar 2023
Verified

8/10 Good

Cassandra l

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was very close to everything
Stayed 3 nights in Mar 2023
Verified

8/10 Good

Korey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, rooms were clean. No complaints for the price. Kids liked the pools. Would definitely stay there again.
Verified

10/10 Excellent

LARISA FRINE JARDON

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. You can walk to the beach and to the ADO bus station. The hotel is cosy and it's got charm. The buffet breakfast could be better, but the staff is nice.
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything.
Stayed 3 nights in Feb 2023
Verified

6/10 Okay

Emilia

Everything was ok
Stayed 1 night in Feb 2024
Verified

8/10 Good

Anna Tari

Liked: Cleanliness, staff & service
This hotel is in a perfect location. Close the grocery store and 5th! Close to restaurants that were priced much better then on 5th. The lush gardens are great however if you want to tan it covers like a canopy and hardly any sun comes through, but beautiful to read and relax by the pool. Staff amazing!
Stayed 10 nights in Feb 2023
Verified

8/10 Good

Hikari

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I has everything I needed. Perhaps even more than I did. I had a full tub and spacious bathroom. Perfect sized room for 1-2 people. Front desk were always accommodating. Great stay!
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

Elaine

Liked: Staff & service, amenities, property conditions & facilities
In general good,and fair price,however why i didnt rate as 5 star, because bathroom is stinky,smell like pee, really strong odor. Thats my only bad review in general is a nice hotel and convenient everything is around!!
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Aug 2023
Verified

8/10 Good

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Elsy Aracely

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy agradable el hotel y muy céntrico, recomendado si vas de visita a playa por unos días o incluso solo de paso, volveré definitivamente
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Margarita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El desayuno fue muy poco, no es bufet
Stayed 1 night in May 2026