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Hotel Kay Adults Only

2.5 star property
Adults-only hotel with a 24-hour front desk and an outdoor pool

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Photo gallery for Hotel Kay Adults Only

Beach/ocean view
Aerial view
Junior Room | 1 bedroom, in-room safe, free WiFi, bed sheets
Basic Room, 2 Double Beds | 1 bedroom, in-room safe, free WiFi, bed sheets
Junior Room | Bathroom | Towels

Reviews

6.2 out of 10

Popular amenities

  • Pool
  • Housekeeping
  • 24/7 front desk
  • Free WiFi

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Basic Room, 2 Double Beds

Basic Room, 2 Double Beds | 1 bedroom, in-room safe, free WiFi, bed sheets

Basic Room, 2 Double Beds

Highlights

Flat-screen TV
Separate bedroom
Private bathroom
Cable channels
Laptop-compatible safe
Daily housekeeping
  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Room

Junior Room | 1 bedroom, in-room safe, free WiFi, bed sheets

Junior Room

Highlights

Flat-screen TV
Separate bedroom
Private bathroom
Cable channels
Daily housekeeping
Laptop-compatible safe
Located on the top floor
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Basic Room, 1 King Bed

Basic Room, 1 King Bed | 1 bedroom, in-room safe, free WiFi, bed sheets

Basic Room, 1 King Bed

Highlights

Flat-screen TV
Separate bedroom
Private bathroom
Cable channels
Laptop-compatible safe
Daily housekeeping
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
Calle 2 Norte, entre 5a Avenida y ZFM,, Playa del Carmen, QROO, 77710

What's nearby

  • Playa del Carmen Main Beach - 1 min walk - 0.0 miles
  • Quinta Avenida - 2 min walk - 0.1 miles
  • Playa del Carmen Maritime Terminal - 3 min walk - 0.2 miles
  • Playacar Beach - 3 min walk - 0.2 miles
  • Mamitas Beach - 14 min walk - 0.8 miles

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Karen's Restaurant - ‬1 min walk
  • ‪La Vagabunda Centro - ‬2 min walk
  • ‪Hard Rock Cafe Playa del Carmen - ‬2 min walk
  • ‪Ah Cacao Chocolate Café - ‬1 min walk

About this property

Hotel Kay Adults Only

Hotel near Playa del Carmen Main Beach
Close to Playa del Carmen Maritime Terminal and Quinta Avenida, Hotel Kay Adults Only has plenty to offer. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • Smoke-free premises and a 24-hour front desk
Room features
All guestrooms at Hotel Kay Adults Only feature comforts such as laptop-compatible safes, in addition to amenities like free WiFi.
More conveniences in all rooms include:
  • Flat-screen TVs with cable channels

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • Outdoor pool
  • Outdoor pool (guest access)

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • No elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Laptop-compatible safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from January 11 2024 to December 31 2025 (completion date subject to change). The following areas are affected:
  • Exterior

Alternate facilities will be available offsite during the renovation.

Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 60 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
Guests under 18 years old are not permitted at this adults-only property
No pets and no service animals are allowed at this property
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Frequently asked questions

Does Hotel Kay Adults Only have a pool?

Yes, this property has an outdoor pool.

Is Hotel Kay Adults Only pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Kay Adults Only?

Hotel Kay Adults Only doesn't offer parking.

What time is check-in at Hotel Kay Adults Only?

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM.

What time is check-out at Hotel Kay Adults Only?

Check-out is at noon.

Where is Hotel Kay Adults Only located?

Located in Downtown Playa del Carmen, this hotel is steps from Founders Park, Playa del Carmen Main Beach, and Quinta Avenida. Playa del Carmen Maritime Terminal and Playacar Beach are also within 5 minutes.

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Hotel Kay Adults Only Reviews

Reviews

6.2
Rating 10 - Excellent. 10 out of 51 reviews
Rating 8 - Good. 10 out of 51 reviews
Rating 6 - Okay. 15 out of 51 reviews
Rating 4 - Poor. 5 out of 51 reviews
Rating 2 - Terrible. 11 out of 51 reviews

6.2/10

Cleanliness

7.4/10

Staff & service

5.0/10

Amenities

5.2/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

2/10 Terrible

Jose

Disliked: Cleanliness, amenities, property conditions & facilities
Had the mesquites welcome us when we got there no one was at the front desk ceiling was leaking old hotel
Stayed 5 nights in May 2025

6/10 Okay

Ricardo

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Bad area, old property, front dirty ocean
Stayed 5 nights in May 2025

6/10 Okay

Jeffrey

Liked: Staff & service
Disliked: Amenities
Don’t plan on having a car here, you’re inside the Calle Norte walking zone. Beach is right outside
Stayed 3 nights in Mar 2025

8/10 Good

Monica

Liked: Cleanliness, staff & service, amenities
Excellent location. Just know therenis no elevator nor help to carry your bags.
Stayed 1 night in Mar 2025

10/10 Excellent

Edin

Liked: Cleanliness, staff & service, property conditions & facilities
the place was nice and clean and all staf was very frendly.
Stayed 2 nights in Oct 2024

8/10 Good

Vivy

Me gusto
Stayed 1 night in Jan 2025

8/10 Good

Shannon

Liked: Staff & service
The staff is excellent..
Stayed 3 nights in Jun 2024

6/10 Okay

Bruce

Liked: Staff & service
Very close to the beach.Quite noisy at night with 3 bars underneath and across the street.
Stayed 2 nights in Nov 2024

6/10 Okay

Michael

Liked: Staff & service
Need maintenance , but for 1 or 2 days is reasonable.
Stayed 1 night in Jan 2025

6/10 Okay

Wieslaw

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The seals around the shower tub are all but gone and in desperate need of upgrade/restoration
Stayed 4 nights in Jan 2025

6/10 Okay

Rafael

.
Stayed 1 night in Dec 2024

2/10 Terrible

Shawn David

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
All the pictures on tthe website were about 40 years old. The entire hotel looked like a landlord special. Mold everywhere, the belchony railing is rusted and falling off. There are cracked loose tiles all over the stairwell. The pool was closed so they offered the pool across at the Riviera(which was filled with scum, hair, garbage) The only good thing was the cleaning staff. I bever complain about things but this i
Stayed 7 nights in Apr 2025

8/10 Good

Jodi-Anne

Liked: Cleanliness, staff & service, room comfort

Fine for a stop over

Just stayed one night, arrived late and left early. View from room was gorgeous but weather was not good to enjoy it.
Stayed 1 night in Oct 2024

2/10 Terrible

Bhranti

Disliked: Cleanliness, amenities, property conditions & facilities
Property was not in good condition. Blankets and sheets had a strong unpleasant odor. Overall it was a terrible experience. This rundown property only deserves a one star.
Stayed 3 nights in Feb 2025

6/10 Okay

Todd

Liked: Staff & service

Great location

The hotel is old and neglected but the location and view are amazing, the rooftop is permanently closed and the street noise is all night long, but for the price, you get what you paid for.
Stayed 7 nights in Feb 2024

2/10 Terrible

Owen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't waist your money

Not, the best pace for your money. We were so disappointed , We ended up getting anther place that was much nicer for not much more.
Stayed 5 nights in Dec 2024

6/10 Okay

Jeffrey

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The hotel is literally a 30 second walk to the beach, and if you have the "junior room" you can even see Cozumel from the bed. The hotel is severely "worn". Cracked tiles everywhere, plywood blocking roof access (no pool available), 4 flight walkup, no elevators. It's in the heart of Calle Norte, close to all the shops and restaurants, but the towels provided are a step above newspaper in terms of drying ability. The room had a malfunctioning TV, but good AC, fluctuating water pressure, but at least it did get hot on occasion. This is perfect for someone on a budget, but don't expect more than the absolute basics. Teens on spring break, or just wanting a cheap "on the beach" hotel, is what you're getting. At $60/night can't be much more picky. The downstairs tattoo salon does have a few hookers that will proposition you for "fiestas". The hammock in the room was a nice touch
Stayed 1 night in Mar 2025

4/10 Poor

Francisco

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a very good location. The hotel is falling a part , old bathrooms and the hole building needs renovation
Stayed 2 nights in Jul 2024

4/10 Poor

Tim

Disliked: Amenities, property conditions & facilities
water for toilet, shower, sink was very weak and at times did not work. The bathtub water did not work only shower and it only sprinkled. The area was full of drug dealers and at night it was incredibly lpud with them doing karaoke or yelling or turning their stereo full blast. A dog can hear barking non stop throughout the night with nobody to stop the dog from barking.the area is very rusty so becareful where u put ur hands. There are small mites and ants all ober the floor so keep your things off ground. They only give u 2 towels and used shampoo
Stayed 2 nights in Dec 2024

6/10 Okay

Jeremy

Liked: Staff & service
My experience here was OK. The staff was nice and friendly and the location was great. The building its is outdated. The top sheet on the bed had hair on it. Only 2 out of the 4 pillows had fresh lining. Whoever cleaned my room took my pesos off of the stand. It was only $7.00. The bathroom had footprints in the tub and small bugs everywhere. The AC worked great. And the view and balcony is amazing. The jacuzzi and upper terrace don’t look like it has been used in years. It was blocked off. My stay did come with free lounge chair access on the beach. It was an ok cheap place to stay for a couple days. I honestly would come back. That’s why I didn’t complain about any of the negative things. I got what I paid for. And I’m usually a luxury traveler so my opinion comes with a little bias. This was my first time in playa del Carmen. Like it better than Cancun Cozumel and Tulum. Follow my luxury travel on instagram @driptripjay
Stayed 1 night in Jan 2024

6/10 Okay

Paola

Liked: Cleanliness
Es bueno para llegar y descansar . Le falta mucho Mantenimiento. Los señores de recepción muy amables . Por distancia es perfecto ya que está muy cerca del ADO. En época de sargaso se acumula mucho en la zona .
Stayed 3 nights in May 2025

2/10 Terrible

Humberto

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Espantoso , nada que ver con las fotos publicadas , holores muy desagradables en todo el cuato 0% recomndable
Stayed 2 nights in May 2025

10/10 Excellent

Laura Minerva

Stayed 1 night in Apr 2025

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bien satisfait de mon choix, je vais y revenir.....fin mars 2025
Stayed 8 nights in Mar 2025

2/10 Terrible

YASMIN AZENETH

Disliked: Cleanliness, staff & service, property conditions & facilities
Hotel, viejo, sucio, el clima no funciona
Stayed 1 night in Apr 2025