Hotel Hacienda Del Caribe

3.0 star property
Central hotel connected to a shopping center in Downtown Playa del Carmen with 24-hour front desk

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your current months are April, 2024 and May, 2024.
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May 2024

Hotel Hacienda Del Caribe

Photo gallery for Hotel Hacienda Del Caribe

Outdoor pool
Exterior
Superior King | Down comforters, in-room safe, laptop workspace, blackout drapes
Reception
Superior King | Bathroom | Shower, free toiletries, hair dryer, towels

Overview of Hotel Hacienda Del Caribe

Reviews
8.0

Very good

Popular amenities

  • Restaurant
  • Bar
  • Room service
  • Breakfast available
  • Pool
  • Free WiFi

Explore the neighborhood

Calle 2 entre Avenidas 5a y 10a, Colonia Centro, Playa del Carmen, QROO, 77710
  • Popular LocationQuinta Avenida1 min walk
  • Popular LocationPlaya del Carmen Main Beach2 min walk
  • Popular LocationPlaya del Carmen Maritime Terminal4 min walk
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)50 min drive

Room options

Room selected at Check-in

cleanliness

Highlights

Air conditioning
Plasma TV
Blackout drapes/curtains
Ceiling fan
Down duvet
Hair dryer
Private bathroom
Coffee/tea maker
  • Sleeps 4
  • 1 Queen Bed OR 2 Queen Beds

Double Queen

cleanliness

Highlights

Air conditioning
Plasma TV
Blackout drapes/curtains
Ceiling fan
Down duvet
Hair dryer
Private bathroom
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

Superior King

cleanliness

Highlights

Balcony
Air conditioning
Plasma TV
Blackout drapes/curtains
Ceiling fan
Down duvet
Hair dryer
Private bathroom
  • 5 sq m
  • Sleeps 2
  • 1 Queen Bed

Double Room Standard

  • Sleeps 2
  • 1 Queen Bed

Quadruple Room Standard

  • Sleeps 4
  • 2 Queen Beds

Quadruple Suite Junior

  • Sleeps 4
  • 2 Queen Bed(s)

Similar properties

About the neighborhood

Playa del Carmen

Located near the beach, Hotel Hacienda Del Caribe is in Downtown Playa del Carmen neighborhood and is connected to a shopping center. Playa del Carmen Maritime Terminal and Playacar Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Playa del Carmen Main Beach and Mamitas Beach. Xcaret Eco Theme Park and Xplor Theme Park are not to be missed. Take an opportunity to explore the area for water adventures such as snorkeling and other activities like golfing.

What's nearby

  • Quinta Avenida - 1 min walk
  • Playa del Carmen Main Beach - 2 min walk
  • Playa del Carmen Maritime Terminal - 4 min walk
  • Quinta Alegría Shopping Mall - 12 min walk
  • Mamitas Beach - 15 min walk

Getting around

  • Cancun Intl. Airport (CUN) - 51 min drive

Restaurants

  • McDonald's - 2 min walk
  • Fives Rooftop - 1 min walk
  • Los Tapetes - 2 min walk
  • Karen's Restaurant - 1 min walk
  • Hard Rock Cafe Playa del Carmen - 2 min walk

About this property

Hotel Hacienda Del Caribe

Hotel near Playa del Carmen Main Beach
Hotel Hacienda Del Caribe is located close to Playa del Carmen Maritime Terminal and Quinta Avenida, and provides a poolside bar, a terrace, and a garden. Free WiFi in public areas is available to all guests, along with a bar and a restaurant.
Other perks include:
  • An outdoor pool
  • Continental breakfast (surcharge), bike rentals, and airport pick-up service (surcharge)
  • Express check-out, concierge services, and smoke-free premises
  • A front-desk safe, luggage storage, and tour/ticket assistance
  • Guest reviews give top marks for the location
Room features
All guestrooms at Hotel Hacienda Del Caribe boast perks such as laptop-friendly workspaces and air conditioning, in addition to amenities like safes.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • Plasma TVs with cable channels
  • Coffee/tea makers, ceiling fans, and daily housekeeping

Languages

English, French, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour airport pick-up shuttle on request for a surcharge

Food and drink

  • Daily continental breakfast available 8:00 AM–11:00 AM for a fee: USD 10 for adults and USD 10 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Towels

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: noon
Early check-in subject to availability
Early check-in fee: USD 20
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open Monday - Sunday (7:00 AM - 11:00 PM)
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 7 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately USD 10 for adults and USD 10 for children
  • Airport shuttle fee: USD 80 per room
  • Airport shuttle fee per child: USD 25 (from 1 to 8 years old)
  • Early check-in fee: USD 20 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 9:00 PM
No pets and no service animals are allowed at this property
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Hacienda Caribe
Hacienda Caribe Playa del Carmen
Hotel Hacienda Caribe
Hotel Hacienda Caribe Playa del Carmen
Hacienda Del Caribe Hotel
Hacienda Del Caribe Playa Carmen
Hotel Hacienda Del Caribe Riviera Maya/Playa Del Carmen, Mexico
Hacienda Del Caribe Del Carmen
Hotel Hacienda Del Caribe Hotel
Hotel Hacienda Del Caribe Playa del Carmen
Hotel Hacienda Del Caribe Hotel Playa del Carmen

Frequently asked questions

Does Hotel Hacienda Del Caribe have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM–9:00 PM.

Is Hotel Hacienda Del Caribe pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Hacienda Del Caribe?

This property doesn't offer parking.

What time is check-in at Hotel Hacienda Del Caribe?

Check-in start time: 4:00 PM; Check-in end time: noon. Early check-in is available for a fee of USD 20 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Hotel Hacienda Del Caribe?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Hotel Hacienda Del Caribe provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel that runs on request. A fee of USD 80 per room applies.

Where is Hotel Hacienda Del Caribe located?

Located in Downtown Playa del Carmen, this hotel is steps from Quinta Avenida and Playa del Carmen Main Beach. Playa del Carmen Maritime Terminal and Mamitas Beach are also within 15 minutes.

Hotel Hacienda Del Caribe Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 251 out of 702 reviews" "
Rating 8 - Good. 269 out of 702 reviews" "
Rating 6 - Okay. 92 out of 702 reviews" "
Rating 4 - Poor. 49 out of 702 reviews" "
Rating 2 - Terrible. 41 out of 702 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Gerardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Fumihiro

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff members are friendly and helpful! The room was big and comfortable place to stay. The AC helped us to recover after getting sun burn. The location is convenient. Easy to get to any places you want. Free beach towels are available everyday.
Stayed 4 nights in Mar 2024

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
Spanish architecture.
Stayed 1 night in Mar 2024

8/10 Good

Michael

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice little hotel in the downtown area. Nothing fancy but nice.
Stayed 1 night in Mar 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 1 night in Mar 2024

10/10 Excellent

Lisa

Liked: Staff & service, property conditions & facilities
Well located for fifth ave and the beach. ADO is nearby. Only complaint is spotty wifi and no fridge in the room. Staff is friendly and some speak English very well. Bed is comfortable and plenty of hot water.
Stayed 1 night in Feb 2024

10/10 Excellent

william, dorchester

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Updated since last stay. 1block to Aldo Bus Station. Next to 5th Av. Shops and restaurants. Beach 5 minute walk. 10 minutes to Cozumel ferry. Very good ,reasonable stopover on way to Riviera Maya or Cozumel.
Stayed 1 night in Jan 2024

10/10 Excellent

Rodolfo

Stayed 1 night in Feb 2024

8/10 Good

Ron

Stayed 1 night in Feb 2024

10/10 Excellent

Zac

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, good location, close to beach yet not next to loud clubs like alot of places. Beautiful old building, hence the name hacienda ;)
Stayed 1 night in Jan 2024