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Hotel El Campanario

3.0 star property
Experience a tropical getaway in Playa del Carmen. Relax on the hotel’s inviting terrace or explore nearby attractions with expert help from tour/ticket assistance.

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Photo gallery for Hotel El Campanario

Exterior - Hotel El Campanario (Playa del Carmen)
Deluxe Room, Multiple Beds (Plus Single Bed) | Terrace/patio - Hotel El Campanario (Playa del Carmen)
Deluxe Room, Multiple Beds (Plus Single Bed) | In-room safe, free WiFi - Hotel El Campanario (Playa del Carmen)
Reception - Hotel El Campanario (Playa del Carmen)
Family Suite | Bathroom | Shower, towels - Hotel El Campanario (Playa del Carmen)
Close to the lively Quinta Avenida and Playa del Carmen Maritime Terminal, Hotel El Campanario offers a tranquil retreat. Enjoy the hotel's terrace, stay connected with in-room WiFi, take advantage of tour/ticket assistance, multilingual staff and 24-hour front desk.

Reviews

7.0 out of 10
Good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Room service
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Family Suite

Family Suite | In-room safe, free WiFi

Family Suite

  • 95 sq m
  • Sleeps 4
  • 1 Double Bed OR 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, Multiple Beds (Plus Single Bed)

Deluxe Room, Multiple Beds (Plus Single Bed) | In-room safe, free WiFi

Deluxe Room, Multiple Beds (Plus Single Bed)

  • 85 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed
  • Free WiFi

View all photos for Studio, 2 Double Beds

Studio, 2 Double Beds | In-room safe, free WiFi

Studio, 2 Double Beds

  • 85 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Double Room Deluxe

In-room safe, free WiFi

Double Room Deluxe

  • Sleeps 2
  • Free WiFi

View all photos for Studio

In-room safe, free WiFi

Studio

  • Sleeps 4
  • Free WiFi

View all photos for Quadruple Suite

In-room safe, free WiFi

Quadruple Suite

  • Sleeps 4
  • Free WiFi

About the neighborhood

Located in Downtown Playa del Carmen, a neighborhood in Playa del Carmen, Hotel El Campanario is in a shopping district and near the beach. The area's natural beauty can be seen at Playa del Carmen Main Beach and Mamitas Beach, while Xplor Theme Park and Xcaret Eco Theme Park are popular area attractions. Xaman Ha Aviary and Temazcal Natura are also worth visiting. Visit our Playa del Carmen travel guide
Map
Avenida 15 Norte No. 218, Esquina Calle 12, Col Centro, Playa del Carmen, QROO, 77710

What's nearby

  • Quinta Avenida
    Quinta Avenida
    2 min walk - 0.1 miles
  • Playa del Carmen beach palapa in Riviera Maya Caribbean at Mayan Mexico
    Playa del Carmen Main Beach
    5 min walk - 0.3 miles
  • Quinta Alegría Shopping Mall
    Quinta Alegría Shopping Mall
    5 min walk - 0.3 miles
  • Mamita's Beach en Playa del Carmen
    Mamitas Beach
    16 min walk - 0.9 miles
  • Central Square
    2 min walk - 0.1 miles

Getting around

  • Cancun Intl. Airport (CUN)
    50 min drive

Restaurants

  • El Árbol de la Diez
    1 min walk
  • Ilios restaurant
    2 min walk
  • El Tapas Restaurante
    2 min walk
  • Logia Café
    2 min walk
  • Zitla
    2 min walk

About this property

Hotel El Campanario

Hotel near Quinta Avenida
Close to Playa del Carmen Main Beach and Playa del Carmen Maritime Terminal, Hotel El Campanario provides amenities like a terrace. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • A roundtrip airport shuttle (surcharge), a front-desk safe, and multilingual staff
  • Smoke-free premises, tour/ticket assistance, and a 24-hour front desk
Room features
All guestrooms at Hotel El Campanario feature perks such as air conditioning, in addition to amenities like free WiFi and safes.
Other amenities include:
  • Bathrooms with showers
  • 32-inch flat-screen TVs with cable channels
  • Ceiling fans, daily housekeeping, and phones

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge)

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • No elevator

More

  • 1 building
  • 4 floors
  • Smoking not allowed

Room amenities

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 9 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Frequently asked questions

Is Hotel El Campanario pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

This property doesn't offer parking.

What time is check-in at Hotel El Campanario?

Check-in start time: 3 PM; Check-in end time: 11 PM.

What time is check-out at Hotel El Campanario?

Check-out is at noon.

Does Hotel El Campanario provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hotel El Campanario located?

Located in Downtown Playa del Carmen, this hotel is within a 5-minute walk of Calle 12 and Quinta Avenida. Playa del Carmen Main Beach and Mamitas Beach are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel El Campanario Reviews

7.0

Good

7.6

Cleanliness

7.8

Location

6.8

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 7 out of 40 reviews
Rating 8 - Good. 15 out of 40 reviews
Rating 6 - Okay. 10 out of 40 reviews
Rating 4 - Poor. 5 out of 40 reviews
Rating 2 - Terrible. 3 out of 40 reviews

Reviews

Verified

8/10 Good

Brendan

I liked being close to the party part of town
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

NORMA GONZALEZ

Liked: Amenities, property conditions & facilities
Muy buena ubicacion
Stayed 1 night in Nov 2023
Verified

2/10 Terrible

Raul

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
AWFUL EVERYTHING! When we got to the hotel they’ve already sold our room.
Stayed 1 night in Feb 2022
Verified

4/10 Poor

Alejandro

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Desde el inicio fue todo una decepción, mi reservación no estaba y me hicieron pagarla nuevamente, en la habitación solo había un contacto de Luz apesar de que la habitación es grande. Muy mal servicio la verdad.
Stayed 1 night in May 2021
Verified

8/10 Good

Cam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good for price as standard hotel

nice price and location. disappointed to learn that their advertised beach club pases arent real, and not all the rooms come with kitchenette!These were deal breakers for me. I wouldn have booked elsewhere had I known. Otherwise hotel is pretty good.
Stayed 8 nights in Mar 2018
Verified

6/10 Okay

pao

Disliked: Staff & service

Buena ubicacion

El hotel esta bien ubicado la recepcion poco formal y la persona acargo poco cortes la habitacion limpia pero el baño tenia mucho olor a drenaje. Para una noche esta ok
Stayed 1 night in Jan 2018
Verified

6/10 Okay

Verified traveler

Disliked: Staff & service

Bien

Exelente hubicacion y y acceso falta estacionamiento pero en general estubo bien
Stayed 1 night in Nov 2017
Verified

10/10 Excellent

ALEX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely place to stay in playa

A delightful place to stay from first arrival to exit. All were friendly and more than courteous. I stayed 12 days --will probably stay for at least a month next summer. I've no doubt that Claudia would have made sure that any issue was dealt with immediately but there really were no significant concerns at all. The rooms are simple but kept very clean. Absolutely great shower, lots of hot water. Has a full oven /stove and a refrigerator with cooking supplies. A microwave would have been more useful with so many affordable and fine places to eat. Wifi good enough to use for work & neflix. Just a 5minute walk to the beach. Near the hustle of Coco Bongo and 5th avenue yet I was never disturbed by noise. A lovely church across the street provided many evenings of pleasant music. Bring your own washclothes if they are a necessity but I lacked for nothing else. Never took a cab once while I was there. 7 mins to Walmart, 15 minutes from a great little gym, the 6th calle Evolve gym that the locals use which is a fraction of the cost of the gym by the beach. The new restaurant just opened on 12th, 50 yards towards 2oth is quite good as is the one across from Coco Bongo on the corner of 10th Ave and 12th. If you do choose to go to Coba, go on your own as while the tours are a good deal, they will rush you. If you're on a budget or not, do go to Donna Paula's on 6th between 10th &15th. 2 can eat grandly for 100 pesos. I could not imagine staying anywhere but El C next summer.
Stayed 12 nights in Aug 2017
Verified

8/10 Good

Sandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Personal muy amable

Todo muy bien, el personal de administracion muy amable. Cualquier cuestion te la resuelven de inmediato. Estuve 3 dias muy agusto. Gracias
Stayed 3 nights in Aug 2017
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Normal hotel for one night

It was only one night
Stayed 1 night in Jul 2017
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service

Sencillo y barato

Está relativamente cerca de la playa y de la Avenida 5. A unos pasos de la terminal ADO alterna. A mi parecer tiene una buena relación calidad/precio. El único detalle es que huele un poco a humedad. Por lo demás nuestra estancia fue agradable.
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Good location to ADO bus station.Just a short walk to all amenities.Overall a good experience.I have booked this hotel three times in the past year
Verified

6/10 Okay

Dave

Centrally located hotel to everything.

Pro: Centrally located, two blocks from 5th Ave, one block from ADO bus station, 15 minute walk to beach, clean and roomy hotel room, good price. Con: Accross the street from noisy church. Church bell rings loudly early in morning and church goers are loadly singing on microphone in morning and evening, no face towels or cups for brushing teeth.
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night at this hotel this is my second visit .Close to beach and Ado bus terminal.Very satisfied will book this hotel again on my way to and from Corozal Belize
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bien situé

Nous avons été bien reçu par le personnel de l'hotel.
Verified

4/10 Poor

Tania

Disliked: Staff & service, room comfort

You got what you paíd

Need yo improved in the service
Verified

6/10 Okay

Pedro

bom custo benefício

Procurava um local tipo flat para minha estadia em Playa Del Carmen, pois queria ter disponível as facilidades de se ter uma cozinha montada para o cafe da manha e ter bebidas geladas a disposição, e que fosse num local perto de tudo.... e o El Campanário cumpriu todas essas exigências com um preço justo. Recomendo
Verified

8/10 Good

Albina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Чисто

Плохо с водой в душе. Есть кухня, но пользоваться невозможно, нет никакой посуды. И очень шумно, отель расположен на шумной улице. Но если у вас со сном все нормально, то без проблем. А так - чисто, мы остались довольны. Спасибо
Verified

10/10 Excellent

Alexa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buena Estancia

Buen lugar para estar con amigos, la ubicación cerca de los antros y a 10 minutos de playa mamitas, limpieza buena aunque se huele a humedad, la zona es un poco ruidosa, pero en general buena selección por precio y calidad.
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

muy bien ubicado, cerca de la playa y la 5ta Aveni

Me pareció confortable, sin embargo, desafortunadamente, la única habitación disponible fue la 1 y está justo en la esquina y Planta Baja del Hotel, por lo cual el Ruido fue constante, toda la noche, pero en general, una habitación, cómoda, limpia, completa y bien por el costo - beneficio. Saludos
Verified

8/10 Good

Kotholay

Liked: Cleanliness, staff & service, room comfort

Buena ubicación

No muy lejos para desgastares caminando de la playa y antros, no muy cerca como para no dormir por la música tan alta
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

BUEN HOTEL

LO ÚNICO MALO QUE LE ENCUENTRO ES QUE NO TIENE ESTACIONAMIENTO
Verified

8/10 Good

FABIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
fue perfecta,playa del carmen es muy hermoso lugar!!!,,,la estancia en el hotel fue muy buena nos atendieron muy bien,con mucha amabilidad departe de CLAUDIA y los chicos de la recepcion,,solo me sustrajeron ropa interior de la valija,,,pero fue un detalle minimo,,,la ubicacion es muy buena para no tener q utilizar transporte,el barrio es muy tranquilo
Verified

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities

Apartamentos modificados para ofertarse como hotel

Se oferta como hotel pero en realidad es edificio de apartamentos convertido en hotel,ruido por estar en una calle transitada, en relación a precio , hay mejores precios y cálida , cerca de la 5ta avenida
Verified

6/10 Okay

COACH HORSE

Disliked: Staff & service, room comfort

Trip was not bad made the best of it.

There was phone service, staff did not speak English at all and could not get thru on the phone once I had to go to a local store to get a phone card to call the shuttle company for the return ride to the airport, I had paid them in advance when I got to Mexico had a ride to the hotel never got a ride back. This hotel is not on the beach as it look like online, also beds are very hard not comfortable at all.