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Hotel Delfin

2.5 star property
Hotel in Playa del Carmen, steps from Quinta Avenida

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Photo gallery for Hotel Delfin

Enjoy a serene beach experience with access to turquoise waters and a sandy shore.
Stunning building with lush greenery and unique architecture, featuring multiple windows and a charming entrance.
Relax in a serene space with a comfortable bed and elegant decor.
Welcome to our hotel lobby, featuring a reception desk, potted plant, and staircase.
Relax in a tranquil oceanfront setting with comfortable lounge chairs and a small table amidst lush greenery.

Popular amenities

  • Housekeeping
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Junior Studio Suite

Junior Studio Suite | 1 bedroom, minibar, in-room safe, iron/ironing board

Junior Studio Suite

Highlights

Air conditioning
Mini-fridge
LCD TV
Separate bedroom
Private bathroom
Microwave
Minibar
Cookware/dishes/utensils
  • City view
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Room

Deluxe Room | 1 bedroom, minibar, in-room safe, iron/ironing board

Deluxe Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Mini-fridge
LCD TV
Separate bedroom
Private bathroom
Minibar
Coffee/tea maker
Cable channels
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room

Double Room | 1 bedroom, minibar, in-room safe, iron/ironing board

Double Room

Highlights

Air conditioning
Mini-fridge
LCD TV
Separate bedroom
Private bathroom
Minibar
Coffee/tea maker
Cable channels
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Executive Room

Executive Room | 1 bedroom, minibar, in-room safe, iron/ironing board

Executive Room

Highlights

Air conditioning
Mini-fridge
LCD TV
Separate bedroom
Private bathroom
Minibar
Coffee/tea maker
Cable channels
  • Sleeps 2
  • 1 King Bed

View all photos for Family Triple Room

Family Triple Room | 1 bedroom, minibar, in-room safe, iron/ironing board

Family Triple Room

Highlights

Air conditioning
Mini-fridge
LCD TV
Separate bedroom
Private bathroom
Microwave
Minibar
Cookware/dishes/utensils
  • City view
  • Sleeps 3
  • 2 Twin Beds and 1 Queen Bed

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About the neighborhood

Map
5th Avenida con calle 6 Norte, Colonia Centro, Playa del Carmen, QROO, 77710

What's nearby

  • Quinta Avenida - 2 min walk - 0.1 miles
  • Playa del Carmen Main Beach - 5 min walk - 0.3 miles
  • Playa del Carmen Maritime Terminal - 8 min walk - 0.5 miles
  • Playacar Golf Club - 4 min drive - 1.6 miles
  • Xcaret Eco Theme Park - 11 min drive - 6.1 miles

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪La Vagabunda Centro - ‬1 min walk
  • ‪Hard Rock Cafe Playa del Carmen - ‬1 min walk
  • ‪The Roof Bar - ‬1 min walk
  • ‪YUM YUM by GEORGE - ‬1 min walk
  • ‪Carboncitos - ‬2 min walk

About this property

Hotel Delfin

Hotel near Quinta Avenida
Located close to Frida Kahlo Museum and Playa del Carmen Maritime Terminal, Hotel Delfin has plenty to offer. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Smoke-free premises, tour/ticket assistance, and multilingual staff
  • A water dispenser, concierge services, and luggage storage
Room features
All guestrooms at Hotel Delfin offer comforts such as air conditioning, as well as amenities like free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with tubs or showers
  • 40-inch LCD TVs with Netflix, streaming services, and premium channels
  • Mini fridges, coffee/tea makers, and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • Mini-fridge

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • On the beach

Accessibility

  • No elevator

More

  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Iron/ironing board on request
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 9:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Renovations and closures

The property is closed between September 9 and October 31.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 7710144

We should mention

This property does not have elevators

Property is also known as

Delfin Hotel
Hotel Delfin
Hotel Delfin Playa del Carmen
Delfin Playa del Carmen
Hotel Delfin Riviera Maya/Playa Del Carmen
Hotel Delfin Hotel
Hotel Delfin Playa del Carmen
Hotel Delfin Hotel Playa del Carmen

Frequently asked questions

Is Hotel Delfin pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Delfin ?

This hotel doesn't offer parking.

What time is check-in at Hotel Delfin ?

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM. After-hours check-in is not available.

What time is check-out at Hotel Delfin ?

Check-out is at noon.

Where is Hotel Delfin located?

Located in Downtown Playa del Carmen, this hotel is steps from Quinta Avenida and Frida Kahlo Museum. Playa del Carmen Main Beach and Playa del Carmen Maritime Terminal are also within 10 minutes.

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Hotel Delfin Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 23 out of 61 reviews
Rating 8 - Good. 28 out of 61 reviews
Rating 6 - Okay. 8 out of 61 reviews
Rating 4 - Poor. 2 out of 61 reviews
Rating 2 - Terrible. 0 out of 61 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

8.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, amenities
It is a beautiful property, although it has a lot of small issues - particularly with our balcony room. Handle for closet came off, door to patio came off, no refrigerator when arrive, no TV in our room. We could have known more of the language ourselves, but front desk / reception did not speak any english :(
Stayed 4 nights in Dec 2024

8/10 Good

Arturo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ubicación céntrica, instalaciones aceptables por el precio, atención del personal amable, el único detalle es que no tienen agua caliente.
Stayed 4 nights in Apr 2025

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 15 nights in Aug 2024

10/10 Excellent

Tor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Fatima Del Carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy centrico de la Playa 5ta avenida y muchos comercios alrededor 👍👌👌👌😊
Stayed 3 nights in Jul 2023

10/10 Excellent

Maulej

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La habitación estaba muy amplia espaciosa y muy bien cuidada la ubicación lo mejor sobre l quinta avenida
Stayed 3 nights in Feb 2022

10/10 Excellent

jr

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location and the staff. Amenities are a bit old but i love older buildings, they havea great character. Loved my room and I look forward to staying there again
Stayed 5 nights in Feb 2020

10/10 Excellent

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
I was pleased with the staff and service.The hotel is older, so the fridge was a little rusted around the door and wasn't really cold, but was o.k. for beverages.It had hot water, which didn't occur in other hotels where I've stayed. There is no elevator, which was fine for me, but others might find this a detriment. The bathroom window in the shower needs a privacy film on it, as there is another building with windows that face the bathroom window. The room was bright and pleasant.The hotel is right in the middle of the shopping area and restaurants and the beach-an east walk to wherever you want to go. I would definitely book this hotel again.
Stayed 5 nights in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2018

8/10 Good

BillyV

Liked: Cleanliness, room comfort

Very good hotel on 5th Ave

If you're not one of those pampered people who need to be spoiled then this is the hotel for you. There's no elevator or room service or hotel restaurant but you're right on 5th Ave where you can find all the food & drink you like. You're just a 5 minute walk from the beach and all the souvenirs and entertainment you can handle just outside the door. If you're afraid of a few stairs then ask for a main floor room. This place is in the middle of everything a tourist could ask for. If you're looking to catch a ferry to the island of Cozumel you're just a few blocks from the port.
Stayed 10 nights in Dec 2017

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Room comfort
Ouve-se no quarto muito barulho vindo da rua, especialmente do karaokê que fica ao lado do hotel.

6/10 Okay

Jim, Davenport, IA

Liked: Staff & service
Disliked: Room comfort

Hotel in Central Playa Del Carmen

Good hotel in great location in central Playa Del Carmen. Main problem was very noisy into the night from loud music and people in the club next door.

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Room comfort
Das Delfin Hotel ist direkt at 5ten Avenida gelegen. Somit ist die Lage sehr zentral und gut (2 min. zum Strand/ Restaurants/etc). Allerdings ist direkt neben dem Hotel eine Karaoke Bar. Wir sind nicht besonders lärmempfindlich, aber der Lärm durch die Bar war nicht auszuhalten. Man muss hierzu allerdings sagen, dass es bei vielen Hotel an der 5ten Avenida so ist. Aus dem Duschabfluss kam leider die meiste Zeit ein undefinierbarer Gestank (Kloake!?) Das Service Team des Hotels ist super nett. Z.B. dekorieren sie für die Gäste die Zimmer an besonderen Tagen wie am Valentinstag mit Rosen. Der Sicherheitsmann schläft in der Nacht allerdings immer und "wacht" somit nicht so wirklich :) Insgesamt für einen kurzen Aufenthalt ok, wir würden ein anderes Hotel mehr abseits der 5ten Avenida ausprobieren.

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very helpful and friendly.

6/10 Okay

Tony Artem

Liked: Cleanliness, staff & service

To loud at night, hotel surrounds by nightclubs.

We usually stay at all inclusive hotels but this time we wanted to experience the culture of Mexico and let me tell you that was the worst experience so many shootings at night five people were killed in Playa Del Carmen right next-door from our Hotel. The staff was really friendly and very little English, The air conditioner was breaking down couple times, in our coffeemaker we had a dead lizard so make sure to check your coffee maker. The water pressure is really low, sinks were clogged, The staff was really friendly and try to help us with all the problems that we had. So you guys decide what you want to do, Will not come back to this area to stay, otherwise vacation was fun.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My sister put me up here

Thought I'd never like it. I was wrong. Great location.

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel limpio y cómodo, excelente para descansar

Todo bien, el servicio fue rápido, no nos hicieron esperar, el único tema fue que son 3 pisos y no hay elevador, fuera de eso, siempre fueron muy amables.

8/10 Good

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Für Lärmunempfindliche empfehlenswert

Ich, weiblich, war alleine unterwegs und war anfangs nervös wegen der Sicherheit. Das Personal im Hotel war jederzeit sehr hilfsbereit. Das Hotel liegt sehr zentral direkt an der 5th Ave. Die Fussgängerzone war tags und nachts sehr belebt wodurch ich mich sehr sicher fühlte. Der einzige Negativpunkt war der Lärm, der von der Strasse ins Zimmer drang aber mit Ohrstöpsel konnte ich dennoch gut schlafen.

8/10 Good

coleen, Kelowna B.C.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Value

Hotel staff very friendly but limited in english except for one or two full time staff.Location superb on corner of fifth avenue and one block from beach.Immediate beach rocky but great sand and beach only two blocks away.Beds firm but comfortable,coffee maker in room but coffee not great.Takes two pucks to give you an ok cup.Older Hotel and rooms but all cement and rooms very quiet except for street noise at night . Bring ear plugs to sleep.TV has many many channels but only 4 or 5 in English.Real convenient hotel to get in and out of with short halls and small open air Lobby.Fridge in room was great to hold some Walmart groceries and kept very cold for food and water and beer!Staff gave us a late 1:30 p.m.to accommodate later flight.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great stay!

Very helpfull staff;just a short walk from the beach. Right at the 5th avenue.Great price! Stayed there for 1 week. Highly recommended!

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was friendly and attentive rooms were very clean a/c very cold.

10/10 Excellent

susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

a nice little place

We enjoyed our week long stay here last week. This location is the best of all worlds. On the pedestrian only avenue, so you can walk, sit out, and people watch, and right in the midst of every kind of restaurant, cafe, and nightlife, just one block from the beach. The staff was very friendly and helpful, especially Kevin. The room (#4)was very large and extremely clean, the water was always hot, and plenty of free drinking water. Just a note: the description was for a balcony per room, but there really is only one or maybe two. But you can sit on the bench across the street and enjoy the neighborhood. A bargain!

10/10 Excellent

HERCIO, Araras - SP

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

NÃO HÁ OUTRO MELHOR QUE ESSE HOTEL PERTO DE TUDO!

EXCELENTE!!! Em especial ao funcionário jovem que fica lá, não lembro o nome dele, mas é muito educado, conversa e dá dicas para os hóspedes! Wi-fi muito bom e pega no quarto! Fiquei no quarto 2º andar, quarto nº 8 e não foi barulhento, pois tem janela que veda muito bem o som de fora. Dormia muito bem! Localização perfeita em Playa del Carmen. Só não tem café da manhã, mas isso não é problema pra mim! Tem restaurantes muito próximos com café, além disso, na esquina, tem o bom mercado OXXO. O hotel fica a cerca de 3 quadras da praia. A 4 quadras do Ferry Boat para ir a Cozumel. A 4 quadras das Vans que te levam a Vários lugares, como Akumal beach, Xel-há, Xcaret, Tulum, cenotes etc. E fica a cerca de 6 quadras, do Walmart hipermercado. VOLTARIA NELE COM CERTEZA!!!

8/10 Good

Sharon, Cincinnati Ohio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

In the middle of it all

Right in the middle of Playa, easy to get to the bus station or grab a cab if going out of town, walking distance to everything else. Hard Mexican beds but I just put the extra blanket under the sheet and all was well. Very helpful folks at the desk. I would stay here again without question.

8/10 Good

Manuel, Santiago de Chile

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente ubicación

Excelente ubicación, muy recomendable por si el interés es estar en playa y recorrer los lugares turísticos que están cerca.