See all properties

MAYAB Playa - 5Th. Ave

3.0 star property
Travelers can sip cocktails at multiple beach bars or find quiet time on nearby stunning beaches, with convenient amenities making the stay effortless

Choose dates to view prices

Photo gallery for MAYAB Playa - 5Th. Ave

Pool - MAYAB Playa - 5Th. Ave (Playa del Carmen)
Hallway - MAYAB Playa - 5Th. Ave (Playa del Carmen)
Family Studio Suite | Down comforters, individually decorated, individually furnished - MAYAB Playa - 5Th. Ave (Playa del Carmen)
Panoramic Studio Suite, 1 Queen Bed | Down comforters, individually decorated, individually furnished - MAYAB Playa - 5Th. Ave (Playa del Carmen)
Panoramic Studio Suite, 1 Queen Bed | Down comforters, individually decorated, individually furnished - MAYAB Playa - 5Th. Ave (Playa del Carmen)
MAYAB Playa - 5Th. Ave sits near Quinta Avenida as a lively retreat offering five beach bars and complimentary in-room WiFi. The hotel streamlines guests' experiences with express check-in and check-out services.

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Bar
  • Housekeeping

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Comfort Studio Suite, 1 King Bed

Comfort Studio Suite, 1 King Bed | Down comforters, individually decorated, individually furnished

Comfort Studio Suite, 1 King Bed

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Studio Suite, 1 Queen Bed

Panoramic Studio Suite, 1 Queen Bed | Down comforters, individually decorated, individually furnished

Panoramic Studio Suite, 1 Queen Bed

  • Partial sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Studio Suite

Family Studio Suite | Down comforters, individually decorated, individually furnished

Family Studio Suite

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 1 Twin Bed

About the neighborhood

Located near a private beach, MAYAB Playa - 5Th. Ave is in Downtown Playa del Carmen, a neighborhood in Playa del Carmen. The area's natural beauty can be seen at Playa del Carmen Main Beach and Playacar Beach, while Xplor Theme Park and Xcaret Eco Theme Park are popular area attractions. Xaman Ha Aviary and Temazcal Natura are also worth visiting. Visit our Playa del Carmen travel guide
Map
5Ta Avenida Esquina con Calle 2 Norte, Playa del Carmen, QROO, 77720

What's nearby

  • Quinta Avenida
    Quinta Avenida
    1 min walk - 0.1 miles
  • Playa del Carmen beach palapa in Riviera Maya Caribbean at Mayan Mexico
    Playa del Carmen Main Beach
    2 min walk - 0.1 miles
  • Playacar Beach
    Playacar Beach
    5 min walk - 0.3 miles
  • Playa del Carmen Maritime Terminal
    5 min walk - 0.3 miles
  • Central Square
    8 min walk - 0.5 miles

Getting around

  • Cancun Intl. Airport (CUN)
    50 min drive

Restaurants

  • McDonald's
    1 min walk
  • Ah Cacao Chocolate Café
    1 min walk
  • Karen's
    1 min walk
  • Häagen-Dazs
    2 min walk
  • Carboncitos
    2 min walk

About this property

MAYAB Playa - 5Th. Ave

Hotel near Playa del Carmen Main Beach
Close to Playa del Carmen Maritime Terminal and Quinta Avenida, MAYAB Playa - 5Th. Ave provides amenities like 5 beach bars. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • A children's pool
  • Express check-out and express check-in
Room features
All guestrooms are individually furnished, and offer comforts such as air conditioning, as well as amenities like free WiFi.
Other amenities include:
  • Bathrooms with showers
  • 43-inch flat-screen TVs with cable channels
  • Wardrobes/closets, refrigerators, and freezers

Similar properties

Private beach nearby, beach bar
BALAM Playa - 15 Th. Ave
Downtown Playa del Carmen
  • Pool
  • Breakfast included
  • Pet friendly
  • Free WiFi
6.4 out of 10, 323 reviews
BALAM Playa - 15 Th. Ave
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (MXN 10 per day)
  • Street parking available

Food and drink

  • 5 beach bars

Things to do

  • Children's pool

Family friendly

  • Children's pool
  • In-room refrigerator

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Direct access to a private beach

Accessibility

  • No elevator

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels

Food and drink

  • Freezer
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

The front desk is open daily from 3:00 PM - midnight
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Nearby parking fee: MXN 10 per day (10 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators

Property is also known as

MAYAB Playa - 5Th. Ave Hotel
Hotel Castillo Del Mar 5Th. Ave
MAYAB Playa - 5Th. Ave Playa del Carmen
MAYAB Playa - 5Th. Ave Hotel Playa del Carmen

Frequently asked questions

Does MAYAB Playa - 5Th. Ave have a pool?

Yes, this property has a children's pool.

Is MAYAB Playa - 5Th. Ave pet-friendly?

No, pets are not allowed at this property.

What time is check-in at MAYAB Playa - 5Th. Ave?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at MAYAB Playa - 5Th. Ave?

Check-out is at noon.

Where is MAYAB Playa - 5Th. Ave located?

Located in Downtown Playa del Carmen, this hotel is steps from Founders Park, Playa del Carmen Main Beach, and Quinta Avenida. Playacar Beach and Playa del Carmen Maritime Terminal are also within 5 minutes.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

MAYAB Playa - 5Th. Ave Reviews

7.0

Good

6.8

Cleanliness

6.4

Amenities

7.0

Staff & service

6.4

Property conditions & facilities
Rating 10 - Excellent. 36 out of 114 reviews
Rating 8 - Good. 27 out of 114 reviews
Rating 6 - Okay. 25 out of 114 reviews
Rating 4 - Poor. 7 out of 114 reviews
Rating 2 - Terrible. 19 out of 114 reviews

Reviews

Verified

10/10 Excellent

Miguel

Liked: Cleanliness, property conditions & facilities
The room was spotless and in the best location for the best price!
Stayed 6 nights in Dec 2025
Verified

6/10 Okay

GLORIA

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Excellent location with everything around and 1 minute walk distance to the very beautiful beach
Stayed 4 nights in Dec 2025
Verified

6/10 Okay

Susan

Liked: Amenities
Disliked: Staff & service
Consider this place a "free reign" place to stay....kinda like an Air BnB or something. No real staff available for help or cleaning but it's steps from the beach, the action on 5th and the city of Playa del Carmen. Keep aware of your surroundings because there's no extra security but it's fine if you keep your wits about you.
Outside
Stayed 4 nights in Feb 2026
Verified

8/10 Good

Roxanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location! Easily accessible and trustworthy. Staff was very friendly and helpful. Only cold water in the shower, but that's perfect for the hot weather. I would come back here :)
Stayed 7 nights in Mar 2025
Verified

6/10 Okay

Peter

Liked: Cleanliness, staff & service
Location is great, if you like it loud no problem for me I can sleep through anything. The staff was pretty good one block from the beach.
Stayed 3 nights in Nov 2023
Verified

10/10 Excellent

Judy

It was a decent place for that price. Literally close to everything I loved everything about stay. Shower head was amazing. Bathroom sink needs fixing but overall I will deff book again. Excellent location for those who don’t drive access to everything tours, beaches FOOD. Amazing.
Stayed 5 nights in Jan 2025
Verified

4/10 Poor

Gemma

Liked: Staff & service
Disliked: Cleanliness
Great location. AC in room is awesome. Nice receptionists. Room is gross. Sheets and towels have stains. Terrible shower head and pressure in shower. Dripping from rain.
Stayed 2 nights in Oct 2024
Verified

8/10 Good

Alycia

Liked: Cleanliness
Disliked: Staff & service
We booked a family suite as it was 2 adults and one child as Expedia says 16 years old is still a child. When we came to book in the female told us she was not a child and it’s only a room for 2 people. I don’t know if it is a screw up with Expedia or them but it was not as I was trying to make them lose money, I paid for the extra person and pictures on the site showed 2 beds.She was very rude to us kept telling me no. Eventually she rolled her eyes and just handed me the keys. One of us had to sleep on the floor. The male at reception was very nice though. Always greeted us and lots of smiles. The room was great, hot water lots of water pressure and very clean. Great view of 5th ave and only noisy till about 11:45 from nearby bars. I would only book this as 2 people per room to avoid the bad experience checking in because this was actually a lovely place to stay.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Raja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is right on 5th avenue. Entrance is on 2nd st North, pretty close to 5th Avenue. Balcony faces 5th avenue and is pretty loud late into the night. If sound bothers you, you should reconsider. wifi is pretty good speed. Room is small but comfortable for 2. AC worked well, staff is friendly. Easy to get in and get out. Nothing fancy about this place but budget friendly and all the dining options available to you on 5th Ave.
Stayed 4 nights in Nov 2023
Verified

8/10 Good

Robert

Liked: Cleanliness, property conditions & facilities, room comfort
Good value for money. It is obviously not a resort, but there are far worse places that are masquerading as resorts and are worse than Mayab
Stayed 1 night in Oct 2025
Verified

8/10 Good

BLANCA

Liked: Cleanliness, property conditions & facilities, room comfort
Room felt clean and cool!
Stayed 1 night in Oct 2025
Verified

4/10 Poor

Arturo

Liked: Staff & service
Disliked: Property conditions & facilities
it is close to everything and very convenient
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
The price for where you are is amazing.,.but the
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Michael A.

Liked: Cleanliness
Location, location, location! Price, price, price! Air conditioner and WiFi worked fine. Never saw the private beach that was advertised.
Stayed 4 nights in Jun 2025
Verified

2/10 Terrible

KAREN

I could find this place earlier when i arrived and ended up purchasing another room.
Stayed 2 nights in Apr 2024
Verified

2/10 Terrible

christopher

Disliked: Staff & service
It was all bad.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

arlette

Liked: Cleanliness, staff & service, property conditions & facilities
Agradable
Stayed 1 night in Aug 2024
Verified

6/10 Okay

Daniel

Liked: Cleanliness, property conditions & facilities
My fault I did not check for an elevator and my and i are 69 and 70 years old and could not do the steps. We stayed one night and moved to another hotel. Room was clean, but small.
Stayed 4 nights in Jun 2025
Verified

2/10 Terrible

Marysol

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Expensive , old and dirty
Stayed 1 night in Feb 2025
Verified

4/10 Poor

Pablo

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Dec 2024
Verified

6/10 Okay

Richard

Liked: Cleanliness, staff & service
Disliked: Amenities
Nothing
Stayed 2 nights in Nov 2024
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I travel to playa del Carmen every year and this was the worst experience I’ve ever had. This property needs BIG remodeling, nothing is being maintained in good condition. Don’t believe any of the pictures the property posts. The room and stairs are in horrible conditions the bathroom has a terrible smell of sewer.
Stayed 4 nights in Apr 2025
Verified

2/10 Terrible

Sage & Alahh

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible experience. The only bonus was the closeness to the beach. Difficult to find. Not as described.
Stayed 2 nights in Apr 2024
Verified

2/10 Terrible

David

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Way over priced for condition of room

Old run down. Bed was horrible. Was supposed to be a panoramic view. Only one glass door to street. Loud music every night until 1:30 am. Rooms are directly over bars with loud music. Did have AC and hot water.
Stayed 5 nights in Apr 2024
Verified

6/10 Okay

Zoltan

Disliked: Property conditions & facilities

Panoramic? Down 5th Avenue maybe... but NO seaview

Panoramic Studio, it was supposed to be, with a partial seaview, but there was no seaview to speak of, unless you count seeing what you suspect is the sea between some leaves of trees in the distance? I'm also not sure why they were called Studios, as there was just a fridge freezer, a bed and a wardrobe/cupboard, but even the bedside tables were ripped out ... so nothing to sit on like a chair or sofa, even on the balcony ...
Stayed 3 nights in Nov 2024