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Hotel Aria Quinta Avenida & Rooftop Playa del Carmen

2.0 star property

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Photo gallery for Hotel Aria Quinta Avenida & Rooftop Playa del Carmen

Exterior - Hotel Aria Quinta Avenida & Rooftop Playa del Carmen (Playa del Carmen)
Shower, hair dryer, towels, soap - Hotel Aria Quinta Avenida & Rooftop Playa del Carmen (Playa del Carmen)
Superior Double Room, 1 King Bed | In-room safe, free WiFi - Hotel Aria Quinta Avenida & Rooftop Playa del Carmen (Playa del Carmen)
Exterior - Hotel Aria Quinta Avenida & Rooftop Playa del Carmen (Playa del Carmen)
Exterior - Hotel Aria Quinta Avenida & Rooftop Playa del Carmen (Playa del Carmen)
Close to Mamitas Beach and Playa del Carmen Main Beach, Hotel Aria Quinta Avenida & Rooftop Playa del Carmen provides amenities like a rooftop terrace. Stay connected with free in-room WiFi.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Superior Quadruple Room, 2 Double Beds

Superior Quadruple Room, 2 Double Beds | In-room safe, free WiFi

Superior Quadruple Room, 2 Double Beds

8.0 out of 10
Very good
(2 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Double Room, 1 King Bed

Superior Double Room, 1 King Bed | In-room safe, free WiFi

Superior Double Room, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located in Downtown Playa del Carmen, a neighborhood in Playa del Carmen, Hotel Aria Quinta Avenida & Rooftop Playa del Carmen is in the entertainment district. Playa del Carmen Maritime Terminal and El Camaleón Mayakoba Golf Course are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Playa del Carmen Main Beach and Mamitas Beach. Xplor Theme Park and Xcaret Eco Theme Park are not to be missed. Visit our Playa del Carmen travel guide
Map
5ta avenida casi esquina av 38, Playa del Carmen, QROO, 77720

What's nearby

  • Beautiful new sculptures ... 5a y Constituyentes... Playa del Carmen #LifeatExpedia
    Quinta Avenida
    3 min walk - 0.2 miles
  • Mamita's Beach en Playa del Carmen
    Mamitas Beach
    6 min walk - 0.4 miles
  • Playa del Carmen beach palapa in Riviera Maya Caribbean at Mayan Mexico
    Playa del Carmen Main Beach
    6 min walk - 0.4 miles
  • Navidad en el Caribe
    Quinta Alegría Shopping Mall
    8 min walk - 0.5 miles
  • Mario Villanueva Stadium Madrid
    3 min walk - 0.2 miles

Getting around

  • Cancun Intl. Airport (CUN)
    49 min drive

Restaurants

  • Club de la Cerveza
    1 min walk
  • Ah Cacao Chocolate Café
    1 min walk
  • Mariskinky
    1 min walk
  • Las Hijas de la Tostada
    1 min walk
  • La Cueva del Chango
    1 min walk

About this property

Hotel Aria Quinta Avenida & Rooftop Playa del Carmen

Hotel near Quinta Avenida
Close to Mamitas Beach and Playa del Carmen Main Beach, Hotel Aria Quinta Avenida & Rooftop Playa del Carmen provides amenities like a rooftop terrace. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • Smoke-free premises, a 24-hour front desk, and outdoor furniture
Room features
All guestrooms at Hotel Aria Quinta Avenida & Rooftop Playa del Carmen boast comforts such as air conditioning, as well as amenities like free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with showers and hair dryers

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  • Air conditioning
  • Housekeeping
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Daily housekeeping (for a fee)

Outdoors

  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • No elevator

More

  • Mosquito nets
  • Smoking not allowed

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV

More

  • Air conditioning (climate-controlled)
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Housekeeping fee: MXN 50 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 9:00 PM

Property is also known as

Aria Quinta Avenida Del Carmen

Frequently asked questions

Does Hotel Aria Quinta Avenida & Rooftop Playa del Carmen have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM–9:00 PM.

Is Hotel Aria Quinta Avenida & Rooftop Playa del Carmen pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at Hotel Aria Quinta Avenida & Rooftop Playa del Carmen?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Aria Quinta Avenida & Rooftop Playa del Carmen?

Check-out is at 11:00 AM.

Where is Hotel Aria Quinta Avenida & Rooftop Playa del Carmen located?

Located in Downtown Playa del Carmen, this hotel is within a 5-minute walk of Super Chedraui Selecto Avenida 10 and Quinta Avenida. Playa del Carmen Main Beach and Mamitas Beach are also within 10 minutes.

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Reviews

Hotel Aria Quinta Avenida & Rooftop Playa del Carmen Reviews

8.0

Very Good

7.2

Cleanliness

6.8

Amenities

8.6

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 29 out of 67 reviews
Rating 8 - Good. 16 out of 67 reviews
Rating 6 - Okay. 13 out of 67 reviews
Rating 4 - Poor. 6 out of 67 reviews
Rating 2 - Terrible. 3 out of 67 reviews

Reviews

Verified

6/10 Okay

Ashraf

Disliked: Cleanliness, amenities, property conditions & facilities
Friendly staff and great location
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Suzanne

Liked: Staff & service
Disliked: Amenities
This hotel is in a great location, right on fifth Avenue. It’s set back in away from the noise and hustle and bustle of the street. I would definitely stay there again. Rooms are pretty bare bones, which is fine. One important factor is that there is a very strong chemical smell from the cleaning products used. If you’re someone who is sensitive to that kind of thing don’t stay here. The staff was really kind and friendly. 24 hour person at the desk. Coffee shop across the street opens at 7:15 AM. Safe and good enough. Would stay again.
Stayed 2 nights in Mar 2026
Verified

6/10 Okay

Ashraf

Disliked: Cleanliness, amenities, property conditions & facilities
The staff was friendly. The door lock on my room didn’t work upon arrival, but the front desk agent promptly moved me to a different room after I informed her. The location is good, with a great birria taco spot around the corner. The bed was comfortable; however, the bathrooms were not very clean and there was little to no water pressure. Good room for the price and the staff were friendly.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location and the rooms are well kept.
Stayed 1 night in Mar 2025
Verified

8/10 Good

Vincent

Liked: Cleanliness, staff & service
Nice hotel for the price rooms were clean. Great location on 5th ave, beach is walking distance away and also some good seafood restaurant near by one across the street and one around the corner. I would definitely book this hotel for another quick stay
Stayed 5 nights in Feb 2025
Verified

8/10 Good

meri

Liked: Cleanliness, property conditions & facilities
we had a great time. comfortable hotel on the fifth floor close to everything!! beach, clubs, shops and shopping center...the staff was very kind and helpful. I hope to return
Stayed 6 nights in Mar 2025
Verified

8/10 Good

Duncan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Water issues. One day no water. Next two days no hot water—not uncommon for a MX hotel at this price point. Quiet location. Friendly staff. Clean rooms.
Stayed 4 nights in Mar 2025
Verified

4/10 Poor

Chloe

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in a great location. Staff was very friendly, the only downside i had was my bathroom was damp very strong drainage smell. Mould on the walls and around the shower, their needs to be a window or some kind of ventilation. My whole room just smelt of mould.
Verified

6/10 Okay

Gus

Liked: Cleanliness, staff & service
Small pool was excellent. Hotel is right on Quinta Ave, so location was good. People were friendly. There was a little construction going on. Had hot water once in three days. Only 2 cocharoaches in 3 days Also some cosmetic issues, crack tiles, paint splatter. But was pretty good
Stayed 3 nights in Mar 2025
Verified

8/10 Good

Stanley

Liked: Cleanliness, staff & service
The rooms were clean. The staff was helpful, though there was a bit of a language barrier. With the help of a translation app we were able to get the info I needed. It is located right on 5 ste that is walk-able with lots of restaurants and shops. It didn't get a 5 star rating because they could use newer beds with better support.
Stayed 7 nights in Feb 2025
Verified

6/10 Okay

Jose G

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The Aria Hotel was Nice on the outside. The pools were nice and clean. We were upgraded to an Apartment because the room we chose was already taken. So that was a plus. The pictures were not the same for an apartment. Everyone was really super nice. Everything is near you for food and shopping . Highly recommend the restaurant inside the hotel. The only downfall was we only got 1 complementary room cleaning the rest we had to pay for. Also on second to last day it rained heavy and in our room it was leaking in several areas including on one of the beds. And lastly if you get one of the apartment, be ready to walk lots of flight of stairs everyday, since there is no elevator. At night time it’s a bit noisy and you can hear inside room. But it was manageable
Stayed 7 nights in Aug 2025
Verified

4/10 Poor

Lawrence James

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Coming from America I'm very grateful for the person who checked me in. They allowed me to check in early and helped me locate this horribly located place lol the no parking thing is very inconvenient. The power went out four times. They don't give you a blanket, just a fitted sheet. The boiler always turns off. It was not clean whatsoever. The only thing I like is the people were nice and they did not ask me for a credit card
Stayed 4 nights in Apr 2025
Verified

4/10 Poor

Karen

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Hotel Aria needs a new hot water heater??

I stayed at the property last year under a different hotel name. Since then the front section of the hotel has undergone some updating . I stayed recently in the front remodeled section. I had NO warm or hot water my entire stay. There is a small pool area that needs some sound restrictions for those using it. NO LOUD music ! The rooms are right next to the pool area. Hangers in the closet and a blow dryer in each room would be recommended. I can appreciate the remodeling and updates and hope they continue to the rest of the back area of the hotel. Last year it was quiet in the back and I had hot water.
Stayed 4 nights in Mar 2025
Verified

10/10 Excellent

Alfonso

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel, very simple but excellent for short trips!
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

belen

Nice place
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Suzan

Absolutely amazing! Would stay here again
Stayed 8 nights in May 2025
Verified

10/10 Excellent

Jose Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Personel was very kind, the location is great and the price was very convenient, provided that i only stayed for 1 night, nevertheless, shoul I had to stay more time I would have gladly extended my stay at this hotel.
Stayed 1 night in Feb 2025
Verified

8/10 Good

Damari

Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice place for the price, although the bathrooms were subpar
Stayed 5 nights in Mar 2025
Verified

10/10 Excellent

Ammar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk was very helpful
Stayed 7 nights in Jan 2025
Verified

8/10 Good

Pilar Del Socorro Marin

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 7 nights in Feb 2025
Verified

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Thumbs up
Stayed 5 nights in Jun 2025
Verified

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Duke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hot Water ✅

They had hot water. I came to take a shower because other my hotel had none. Success... they have hot water. Thank you Jesus!!
Stayed 1 night in Feb 2025
Verified

8/10 Good

Gabriel

Liked: Cleanliness, staff & service
Need's more atention
Stayed 5 nights in Feb 2025
Verified

10/10 Excellent

Juan Alfonso Alvarez

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Mar 2025