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Hotel Ambra

2.5 star property
Hotel with an outdoor pool, near Quinta Avenida

Choose dates to view prices

Photo gallery for Hotel Ambra

Junior Room | Private kitchen
Hallway
50-inch LED TV with satellite channels, TV, Netflix
Reception
BBQ/picnic area
Hotel Ambra sits near Playacar Golf Club, offering guests a quiet retreat with its attractive garden setting. Visitors appreciate the swimming pool area with comfortable sun loungers, while practical amenities include laundry facilities and complimentary WiFi in every room.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Double Room

Deluxe Double Room | Desk, laptop workspace, free WiFi, bed sheets

Deluxe Double Room

8.8 out of 10
Excellent
(14 reviews)

Highlights

Air conditioning
LED TV
Private bathroom
Rainfall showerhead
Satellite channels
Netflix
Laptop workspace
Desk
  • 45 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room

Deluxe Room | Desk, laptop workspace, free WiFi, bed sheets

Deluxe Room

8.4 out of 10
Very good
(17 reviews)

Highlights

Air conditioning
LED TV
Private bathroom
Rainfall showerhead
Satellite channels
Netflix
Laptop workspace
Desk
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Room

Junior Room | Desk, laptop workspace, free WiFi, bed sheets

Junior Room

7.6 out of 10
Good
(4 reviews)

Highlights

Air conditioning
Kitchenette
Full-sized refrigerator/freezer
LED TV
Private bathroom
Rainfall showerhead
Microwave
Cookware/dishes/utensils
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Avenida 41 Sur, Esquina Calle 38, Playa del Carmen, QROO, 77712

What's nearby

  • Quinta Avenida - 7 min drive - 2.2 miles
  • Playa del Carmen Maritime Terminal - 7 min drive - 2.2 miles
  • Playa del Carmen Main Beach - 8 min drive - 2.4 miles
  • Playacar Golf Club - 9 min drive - 1.1 miles
  • Playacar Beach - 12 min drive - 2.7 miles

Getting around

  • Cancun Intl. Airport (CUN) - 48 min drive

Restaurants

  • ‪Starbucks - ‬7 min walk
  • ‪El Gran Taco - ‬2 min walk
  • ‪Perché No Italian Food - ‬10 min walk
  • ‪El Hongo - ‬9 min walk
  • ‪Rolandi's - ‬14 min walk

About this property

Hotel Ambra

Hotel near Quinta Avenida
Located close to Playacar Golf Club, Hotel Ambra provides a terrace, a garden, and laundry facilities. Stay connected with free in-room WiFi.
You'll also find perks like:
  • Swimming pool along with sun loungers and pool umbrellas
  • An outdoor pool, newspapers in the lobby, and a 24-hour front desk
  • Concierge services, a TV in the lobby, and a water dispenser
  • Luggage storage, tour/ticket assistance, and smoke-free premises
Room features
All guestrooms at Hotel Ambra boast thoughtful touches such as laptop-friendly workspaces and air conditioning, in addition to amenities like free WiFi.
More amenities include:
  • Bathrooms with rainfall showers and shampoo
  • 50-inch LED TVs with Netflix and satellite channels
  • Daily housekeeping, desks, and phones

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LED TV with satellite channels
  • Netflix

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 50.91 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
Cashless transactions are available

We should mention

Pool access available from 8:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Ambra Hotel
Hotel Ambra Playa del Carmen
Hotel Ambra Hotel Playa del Carmen

Frequently asked questions

Does Hotel Ambra have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM–10:00 PM.

Is Hotel Ambra pet-friendly?

No, only service animals are welcome at the property.

What time is check-in at Hotel Ambra?

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Ambra?

Check-out is at noon.

Where is Hotel Ambra located?

Located in Ejidal, this hotel is within 1 mi (2 km) of Centro Maya Shopping Center and Playacar Golf Club. Playa del Carmen Main Beach and Quinta Avenida are also within 3 mi (5 km).

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Hotel Ambra Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 237 out of 393 reviews
Rating 8 - Good. 96 out of 393 reviews
Rating 6 - Okay. 38 out of 393 reviews
Rating 4 - Poor. 13 out of 393 reviews
Rating 2 - Terrible. 9 out of 393 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Chrystal

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent value and location. Friendly staff.
Stayed 1 night in Sep 2025

10/10 Excellent

Sybia S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome no frill accommodations

Great stay!! Straight to the point and all the staff were friendly.
Stayed 4 nights in May 2024

10/10 Excellent

Mokhtar

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very clean the staff was very friendly and Carlos at the front desk was very nice. I highly recommend this Hotel.
Stayed 7 nights in Mar 2023

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing !!
Stayed 12 nights in Jul 2022

10/10 Excellent

Jose

Liked: Cleanliness, property conditions & facilities
Soriana across the street, oxxo next door. Clean room and good a/c. The only bad thing is that the parking.
Stayed 1 night in Jul 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Newly renovated, incredibly clean and wonderful staff. Bare bones hotel but there is a cafecito one block away for breakfast and a shopping mall across the street. You are about a 10 minute drive to the beach and 5th Avenue. Can't beat the price. There is a small pool and parking in the front and rear of the building.
Stayed 5 nights in Jul 2022

6/10 Okay

Javier Alain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
OK
Stayed 1 night in Jul 2024

6/10 Okay

Sabrina

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
If I knew they have humidity issues (and mold) I wouldn’t have stayed here. As soon as you walk in the door you can smell it in the front desk. Then, the first room we got assigned, was even worse. We couldn’t stay more than 10min in it. We asked to be moved and the front desk agent help us without a problem, he was super nice! The rooms are very basic: no bedside lamps, no trash can, no hangers in the closet area... A fridge would also be nice. I wouldn’t come back
Stayed 2 nights in Mar 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
The only problem was the patio door didn’t lock. I stacked-up furniture against the door that would knock over and awaken me if intrusion. Other than that it was a clean quiet place.
Stayed 1 night in Jan 2023

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es lo que se necesita. Limpie, bien ubicado, todo bien
Stayed 1 night in Sep 2025

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super bien ubicado, cerca de centro comercial, habitaciones amplias y limpias, y cuenta con estacionamiento
Stayed 1 night in Sep 2025

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El persona de recepción muy atento y amable. Las instalaciones se encuentran muy ubicadas, frente a un centro comercial, Oxxo en la esquina , literal a 10 metros, cerca de restaurantes, y las habitaciones muy limpias, y amplias. Sin dudarlo me hospedaria nuevamente aquí. Muy recomendable
Stayed 1 night in Sep 2025

6/10 Okay

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
No hay servicio de restaurante ni servicio de cocina, tampoco hay frigorífico donde puedas guardar alimento. El alimento unicamente se puede conseguir en la plaza y en el Oxxo (sin que necesite refrigeración porque no hay donde). No ponen toalla de manos.
Stayed 3 nights in Jul 2025

2/10 Terrible

Carla

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the location — it’s super central! There’s an Oxxo, pharmacy, market, and shopping center all around, which made everything very convenient and really saved my trip. However, there are definitely some areas to improve. The back parking doesn’t feel secure — no cameras or mirrors, and the security guard is only at the front and often sleeping. Same with the front desk at night — you might have to wait if they’re napping. The room was dirty the first day, with a humidity smell, ants, and mosquitos on the bed. Towels were very old and ripped, and there was only one bedsheet with the A/C. Not very comfortable unless you bring extras. The kitchen is nice, but you need to bring your own cookware, coffee maker, and plates. The fridge was great, clean and worked well. The second day the cleaning improved, but towels and sheets stayed the same. Overall, the location was amazing, but I hope they improve security, cleanliness, and comfort. Still, if you’re just looking for a convenient base to explore the area, this place works.
Stayed 3 nights in Jul 2025

6/10 Okay

Jesus

Liked: Cleanliness, staff & service
This hotel is not really for tourists. If you just want a nice clean place to stay for a night or two and you have your own transportation to get to the local attractions you will be satisfied. We reserved a room with a kitchenette but it was not useful because there are no plates, utensils or pots and pans, so there is no way to cook unless you know this ahead of time. The little pool is nice with a few deck chairs around for relaxing.
Stayed 2 nights in Jul 2025

10/10 Excellent

Marco Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Todo bien
Stayed 2 nights in Jul 2025

10/10 Excellent

Raul

Liked: Cleanliness, amenities, property conditions & facilities
Ubicacion muy comoda y habitacion amplia.
Stayed 1 night in Jul 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen hotel
Stayed 1 night in Jul 2025

10/10 Excellent

PEDRO

Liked: Cleanliness, staff & service, property conditions & facilities
Super bien
Stayed 1 night in Jun 2025

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen hotel … recomendado
Stayed 2 nights in Jun 2025

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bien
Stayed 1 night in May 2025

10/10 Excellent

Maria fernanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es la segunda vez que me hospedo, el hotel es tranquilo y seguro. La relación precio/calidad es bastante buena
Stayed 1 night in Jun 2025

10/10 Excellent

Maria fernanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena relación precio calidad
Stayed 1 night in Jun 2025

10/10 Excellent

PEDRO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cercana a un restaurante excelente, salir de la ciudad es muy fácil
Stayed 1 night in Jun 2025

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente relación Calidad-Precio

Excelente ubicación e Instalaciones
Stayed 1 night in May 2025

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