See all properties

Hotel Alux Playa del Carmen

2.5 star property
Located in the heart of Playa del Carmen, this hotel puts travelers within walking distance of the Catholic Church and Central Square, with 24-hour security

Choose dates to view prices

Photo gallery for Hotel Alux Playa del Carmen

Pool - Hotel Alux Playa del Carmen (Playa del Carmen)
Property entrance - Hotel Alux Playa del Carmen (Playa del Carmen)
Exterior - Hotel Alux Playa del Carmen (Playa del Carmen)
Interior - Hotel Alux Playa del Carmen (Playa del Carmen)
In-room safe, desk, free WiFi - Hotel Alux Playa del Carmen (Playa del Carmen)
Hotel Alux Playa del Carmen offers a convenient base near cultural landmarks. Guests enjoy in-room WiFi while exploring the vibrant neighborhood and can store valuables in the front-desk safe. The property also provides luggage storage for early arrivals or late departures.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Room options

View all photos for Standard Room

Standard Room | In-room safe, desk, free WiFi

Standard Room

  • City view
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Located near the beach, Hotel Alux Playa del Carmen is in Downtown Playa del Carmen, a neighborhood in Playa del Carmen. Quinta Avenida and Plaza Las Americas are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Mamitas Beach and Playa del Carmen Main Beach. Don't miss out on a visit to Xcaret Eco Theme Park. Visit our Playa del Carmen travel guide
Map
CALLE 14 NORTE ENTRE AVENIDAS 10 Y 15, LOTE 11, Playa del Carmen, QROO, 77710

What's nearby

  • Quinta Avenida
    Quinta Avenida
    3 min walk - 0.2 miles
  • Playa del Carmen beach palapa in Riviera Maya Caribbean at Mayan Mexico
    Playa del Carmen Main Beach
    6 min walk - 0.4 miles
  • Mamita's Beach en Playa del Carmen
    Mamitas Beach
    17 min walk - 1.0 mile
  • Nuestra Senora del Carmen Catholic Church
    1 min walk - 0.1 miles
  • Central Square
    3 min walk - 0.2 miles

Getting around

  • Cancun Intl. Airport (CUN)
    50 min drive

Restaurants

  • Ilios restaurant
    2 min walk
  • Harry's Grill Prime Steakhouse & Raw Bar
    2 min walk
  • Po Thai Restaurant
    1 min walk
  • Sushi Roll
    3 min walk
  • Nicoletta
    1 min walk

About this property

Hotel Alux Playa del Carmen

Hotel near Quinta Avenida
Located close to Nuestra Senora del Carmen Catholic Church and Central Square, Hotel Alux Playa del Carmen has plenty to offer. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • A front-desk safe, luggage storage, and a 24-hour front desk
Room features
All guestrooms at Hotel Alux Playa del Carmen have perks such as air conditioning, as well as amenities like free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • TVs with cable channels
  • Daily housekeeping and desks

Similar properties

Outdoor pool
Hotel Labnah
Downtown Playa del Carmen
  • Pool
  • Hot tub
  • Air conditioning
  • Breakfast available
8.2 out of 10, Very Good, 270 reviews
Hotel Labnah
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

More

  • 3 floors
  • Colonial architecture

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Alcohol is not served or permitted at this property

Frequently asked questions

Is Hotel Alux Playa del Carmen pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at Hotel Alux Playa del Carmen?

Check-in begins at 3 PM. After-hours check-in is not available.

What time is check-out at Hotel Alux Playa del Carmen?

Check-out is at 11 AM.

Where is Hotel Alux Playa del Carmen located?

Located in Downtown Playa del Carmen, this hotel is steps from Nuestra Senora del Carmen Catholic Church and Quinta Avenida. Central Square and Playa del Carmen Main Beach are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Hotel Alux Playa del Carmen Reviews

8.2

Very Good

9.2

Cleanliness

9.4

Location

8.6

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 11 out of 25 reviews
Rating 8 - Good. 8 out of 25 reviews
Rating 6 - Okay. 4 out of 25 reviews
Rating 4 - Poor. 0 out of 25 reviews
Rating 2 - Terrible. 2 out of 25 reviews

Reviews

Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great old quaint hotel perfect for the one night we needed !
Stayed 1 night in Dec 2019
Verified

2/10 Terrible

Brent

Disliked: Amenities, property conditions & facilities
Hotel Alux Playa del Carmen is cheap. That reflects the entire experience. One gets what one pays for. This hotel room was outdated, basic and quite unfunctional. There was only one sheet on the very hard bed, no comforter or blanket. The bathroom had no washcloths or bath mat. The sink in the living area did not work. The hotel staff speaks little to no English. After hours, a toilet plunger was not available, beware the hotel plumbing, it does not work properly. My first floor room had windows that did not lock, making me feel very unsafe. The shower drain did NOT drain, leaving inches of water in the bathroom. Bath amenities (shampoo, soap, etc.) were cheap and ineffective. Hotel facade is morbid. Walking in the area and seeing other, upscale hotels, made me regret my decision to stay here.
Stayed 4 nights in Nov 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Esta muy bien el hotel, precio barato, el lugar acogedor, limpio, agua caliente, fria, tv, cama comoda, las almohadas estaban bien suavecitas, tiene clima y todo bien, esta a 2 cuadras de la 5ta avenida y aunque hay un Cerveceria Chapultepec en la esquina, se duerme muy bien, el ruido no llega, todo muy bien, bueno, bonito, barato
Stayed 3 nights in Dec 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Mexican traditional. Plain and quaint, but adequate. A little Spanish is necessary, as staff struggle with English much like I struggle with their language. Spanish immersion. Close to downtown, Walmart, and the beach. Good value for the budget traveller.
Stayed 1 night in Mar 2019
Verified

8/10 Good

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My stay in playa

Good hotel. Clean and good location.
Stayed 2 nights in Feb 2019
Verified

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent option

Excellent location, in the middle of everything, yet not in a noosy area, family owned hotel, nice people, spanish style... (no refrigerator in the room)
Stayed 5 nights in Feb 2019
Verified

10/10 Excellent

Allen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good deal in fantastic area

Great value with large room and helpful staff.
Stayed 1 night in Jan 2019
Verified

10/10 Excellent

Emanuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente custo-benefício

Hotel com excelente localização, quarto limpo e fomos bem atendidos. Muito bom custo-benefício. Hotel é simples, e por isso as vezes tinha barulho de outros hóspedes. Mas recomendo muito o hotel.
Stayed 5 nights in Dec 2018
Verified

10/10 Excellent

VICTOR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
SOLO UN COMENTARIO EL AIRE ACONDICIONADO PODRÍA TENER UNA MEJOR UBICACIÓN DA DIRECTO A LA ALTURA DE LA CAMA HACIA UNO, PERO DE AHI HERMOSO LUGAR ME ENCANTO, TODO LO QUE LE ADICIONEN SOLO LO HARÍA UN LUGAR MAS EXCELENTE REALMENTE. HA PERDÓN Y EL PRECIO DE LA PROMOCIÓN ME ENCANTO MUY PADRE PARA MI QUE POR TRABAJO SOLO ME HOSPEDO UNA NOCHE AL SIGUIENTE VIAJO DE NUEVO.
Stayed 1 night in Jul 2018
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
The hotel is
Stayed 2 nights in Jun 2018
Verified

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and price

Great location close to the beach and in a calm area. Staff is very friendly, always smiling and helpful. Nice building, Spanish style decor, not fancy though...great deal for the price. Strongly recommend.
Verified

8/10 Good

Roy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a good comfortable room. My only issue is that they don´t accept credit cards.
Stayed 1 night in Mar 2018
Verified

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy agradable, cómodo y muy buen ubicado
Stayed 1 night in Jan 2018
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort

Bien ubicado

El hotel no tiene letrero que lo identique
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Recepción improvisada, poca gentileza del personal en recepción en cualquier momento del día, no cuentan con terminal para tarjeta de crédito lo cual fue un inconveniente, la habitación olía a humedad.
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel excelente ubicación

El hotel está muy bien. Es tranquilo. Buenas instalación, atención muy amable. Sólo las camas son algo pequeñas pero en general muy bien
Verified

8/10 Good

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to charge your batteries

I enjoyed my stay here. The room was bigger then I thought it would be and so it was cozy. The staff were friendly and nice and honest with me. Very close to cocobongo but still quiet. Good location. No complaints.
Verified

10/10 Excellent

HUGO ENRIQUE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ACTUALIZAR INFORMACION DE HOTELES

BASTANTE BIEN,TODO BIEN , FELIZ Y MUY A GUSTO SOLO QUE QUISE COMUNICARME AL HOTEL PARA AVISAR A QUE HORA LLEGARÍA HACER CHECK IN Y EL TELÉFONO ERA DE UNA CASA , ENTONSES ME PREOCUPE DEMASIADO AL PENSAR QUE MI RESERVACIÓN NI SIQUIERA EXISTÍA, SOLO LES PEDIRÍA QUE ACTUALICEN SU INFORMACIÓN DE LOS HOTELES.
Verified

6/10 Okay

kontje

Liked: Cleanliness, staff & service, room comfort

Good budget hotel near La Quinta

I've been to Playa several times and it's such a great town, though getting more and more gentrified and expensive... This simple, cute hotel is in a great location, 3 blocks from the beach, one block to 5th Ave. Playa beaches aren't quite what they used to be. A Tulum-Playa mixed vacation would be A#1.
Verified

6/10 Okay

Verified traveler

Stayed 1 night in Dec 2019
Verified

2/10 Terrible

Verified traveler

Stayed 2 nights in May 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Stayed 2 nights in Oct 2018
Verified

8/10 Good

Santiago

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2018
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Verified

10/10 Excellent

LUIS FERNANDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort