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Hacienda Xcaret

2.0 star property

Choose dates to view prices

Photo gallery for Hacienda Xcaret

Exterior
Outdoor pool
Exterior
Deluxe Double Room | Blackout drapes, iron/ironing board, free WiFi
Deluxe Studio, 1 King Bed with Sofa bed, Garden View | Bathroom
Hacienda Xcaret provides amenities like laundry facilities and a full-service spa. Treat yourself to a massage or other spa services. Guests can connect to free in-room WiFi.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Pool
  • Laundry
  • Free WiFi

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Studio Suite, 1 King Bed, Pool View

Deluxe Studio Suite, 1 King Bed, Pool View | Blackout drapes, iron/ironing board, free WiFi

Deluxe Studio Suite, 1 King Bed, Pool View

Highlights

Patio
Air conditioning
Kitchenette
Refrigerator
Blackout drapes/curtains
Private bathroom
Microwave
Oven
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Studio, 1 King Bed with Sofa bed, Garden View

Deluxe Studio, 1 King Bed with Sofa bed, Garden View | Blackout drapes, iron/ironing board, free WiFi

Deluxe Studio, 1 King Bed with Sofa bed, Garden View

Highlights

Patio
Separate dining area
Air conditioning
Kitchen
Refrigerator
Blackout drapes/curtains
Private bathroom
Microwave
  • 40 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Blackout drapes, iron/ironing board, free WiFi

Deluxe Double Room

Highlights

Furnished patio
Air conditioning
Blackout drapes/curtains
Hair dryer
Private bathroom
Desk
In-room massage
Laptop workspace
  • 50 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Studio Suite, 1 King Bed with Sofa bed

Deluxe Studio Suite, 1 King Bed with Sofa bed | Blackout drapes, iron/ironing board, free WiFi

Deluxe Studio Suite, 1 King Bed with Sofa bed

Highlights

Balcony or patio
Separate dining area
Air conditioning
Kitchen
Refrigerator
Blackout drapes/curtains
Private bathroom
Microwave
  • 65 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Standard Room, Pool View

Standard Room, Pool View | Blackout drapes, iron/ironing board, free WiFi

Standard Room, Pool View

Highlights

Deck/patio
Separate sitting area
Air conditioning
Mini-fridge
Blackout drapes/curtains
Hair dryer
Private bathroom
Microwave
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Frac. 1, Lote 13 claro, Playa del Carmen, QROO, 77730

Restaurants

  • El Doctorcito
  • El Árbol de la Diez
  • Sushi Ken
  • Logia Café
  • El Tapas Restaurante

About this property

Hacienda Xcaret

Property highlights
Hacienda Xcaret provides amenities like laundry facilities and a full-service spa. Treat yourself to a massage or other spa services. Stay connected with free in-room WiFi.
You'll also find perks like:
  • An outdoor pool
  • Luggage storage
Room features
All guestrooms at Hacienda Xcaret offer amenities such as free WiFi.
Other conveniences in all rooms include:
  • A personal chef and irons/ironing boards

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Things to do

  • Full-service spa
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Luggage storage
  • Virtual front desk

Guest services

  • Housekeeping (on request)

Full-service spa

  • In-room massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Private bathroom

Food and drink

  • Chef service
  • Restaurant dining guides

More

  • Iron/ironing board on request
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email within 5 days before arrival with check-in instructions and key retrieval information; your host will greet you
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
A virtual front desk provides assistance to guests

Access methods

Host will greet you, key retrieval

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Frequently asked questions

Does Hacienda Xcaret have a pool?

Yes, this property has an outdoor pool.

Is Hacienda Xcaret pet-friendly?

No, only service animals are welcome at the property.

What time is check-in at Hacienda Xcaret?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM.

What time is check-out at Hacienda Xcaret?

Check-out is at 11:00 AM.

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