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Hacienda Real del Caribe

3.5 star property

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Outdoor pool - Hacienda Real del Caribe (Playa del Carmen)
Premium bedding, minibar, in-room safe, desk - Hacienda Real del Caribe (Playa del Carmen)
Standard superior queen | View from room - Hacienda Real del Caribe (Playa del Carmen)
Lobby - Hacienda Real del Caribe (Playa del Carmen)
Front of property - Hacienda Real del Caribe (Playa del Carmen)
Located close to Quinta Avenida and Playa del Carmen Main Beach, Hacienda Real del Caribe provides a rooftop terrace, a coffee shop/cafe, and a garden. The on-site American cuisine diner, MAGNOLIAS, offers breakfast, brunch, lunch, dinner, and happy hour. In addition to a bar, guests can connect to free WiFi in public areas.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Restaurant
  • Air conditioning
  • Breakfast available
  • Bar
  • Room service

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard double queen

Premium bedding, minibar, in-room safe, desk

Standard double queen

8.8 out of 10
Excellent
(50 reviews)
  • 6 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard superior queen

Premium bedding, minibar, in-room safe, desk

Standard superior queen

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Premium bedding, minibar, in-room safe, desk

Junior Suite

7.6 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed OR 2 Double Beds

Superior Queen

  • Sleeps 2

Double Queen

  • Sleeps 4

Junior Suite

  • Sleeps 4

View all photos for Single Queen

Premium bedding, minibar, in-room safe, desk

Single Queen

  • Sleeps 2

About the neighborhood

Located in Downtown Playa del Carmen, a neighborhood in Playa del Carmen, Hacienda Real del Caribe is in a shopping district and near the beach. Playa del Carmen Maritime Terminal and Gran Coyote Golf are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Playa del Carmen Main Beach and Mamitas Beach. Xplor Theme Park and Xcaret Eco Theme Park are not to be missed. Visit our Playa del Carmen travel guide
Map
Calle 10 entre 5a y 12, Playa del Carmen, QROO, 77710

What's nearby

  • Quinta Avenida
    Quinta Avenida
    1 min walk - 0.0 miles
  • Playa del Carmen beach palapa in Riviera Maya Caribbean at Mayan Mexico
    Playa del Carmen Main Beach
    3 min walk - 0.2 miles
  • Mamita's Beach en Playa del Carmen
    Mamitas Beach
    14 min walk - 0.8 miles
  • Central Square
    3 min walk - 0.2 miles
  • Nuestra Senora del Carmen Catholic Church
    3 min walk - 0.2 miles

Getting around

  • Cancun Intl. Airport (CUN)
    50 min drive

Restaurants

  • El Árbol de la Diez
    1 min walk
  • La Chancla
    1 min walk
  • La Cochi-loka
    1 min walk
  • Ipanemas Steak House
    1 min walk
  • La Famiglia
    1 min walk

About this property

Hacienda Real del Caribe

Hotel near Quinta Avenida
Located close to Playa del Carmen Main Beach and Playa del Carmen Maritime Terminal, Hacienda Real del Caribe provides a rooftop terrace, a coffee shop/cafe, and a garden. The on-site American cuisine diner, MAGNOLIAS, offers breakfast, brunch, lunch, dinner, and happy hour. In addition to a bar, guests can connect to free WiFi in public areas.
You'll also enjoy perks such as:
  • An outdoor pool
  • Continental breakfast (surcharge), a roundtrip airport shuttle (surcharge), and luggage storage
  • Tour/ticket assistance, a front-desk safe, and a 24-hour front desk
  • Concierge services, free newspapers, and an elevator
  • Guest reviews say great things about the helpful staff
Room features
All 58 rooms have comforts such as premium bedding and air conditioning, as well as thoughtful touches like safes and minibars.
Extra conveniences in all rooms include:
  • Bathrooms with deep soaking tubs and free toiletries
  • Plasma TVs with cable channels
  • Wardrobes/closets, ceiling fans, and daily housekeeping

Similar properties

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Hotel Hacienda Del Caribe
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  • Pool
  • Restaurant
  • Air conditioning
  • Bar
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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)

Food and drink

  • Daily continental breakfast available 8:00 AM to 11:30 AM for a fee: USD 10 for adults and USD 8 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • MAGNOLIAS

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Stair-free path to entrance
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in fee: USD 20
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately USD 10 for adults and USD 8 for children
  • Airport shuttle fee: USD 85 per vehicle (one-way, maximum occupancy 2)
  • Airport shuttle fee per child: USD 25 (one-way), (from 1 to 7 years old)
  • Early check-in fee: USD 20 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 8:00 AM to 9:00 PM
No pets and no service animals are allowed at this property

Frequently asked questions

Does Hacienda Real del Caribe have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM–9:00 PM.

Is Hacienda Real del Caribe pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Hacienda Real del Caribe doesn't offer parking.

What time is check-in at Hacienda Real del Caribe?

Check-in start time: 4:00 PM; Check-in end time: 10:00 PM. Early check-in is available for a fee of USD 20 (subject to availability).

What time is check-out at Hacienda Real del Caribe?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Hacienda Real del Caribe provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 85 per vehicle applies.

Where is Hacienda Real del Caribe located?

Located in Downtown Playa del Carmen, this hotel is within a 10-minute walk of Quinta Avenida and Playa del Carmen Main Beach. Mamitas Beach and Playa del Carmen Maritime Terminal are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hacienda Real del Caribe Reviews

8.4

Very Good

8.8

Cleanliness

8.8

Location

8.6

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 467 out of 1003 reviews
Rating 8 - Good. 310 out of 1003 reviews
Rating 6 - Okay. 135 out of 1003 reviews
Rating 4 - Poor. 50 out of 1003 reviews
Rating 2 - Terrible. 41 out of 1003 reviews

Reviews