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Hotel52

3.5 star property
Beaux Arts hotel with spa services and a 24-hour front desk

Choose dates to view prices

Hotel52 offers a convenient base near Quinta Avenida with amenities to enhance your Playa del Carmen experience. Enjoy the swim-up bar, relax by the outdoor pool, or book a massage at the spa. Free WiFi, bike rentals, and multilingual staff for local recommendations are available.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Bar
  • 24/7 front desk
  • Housekeeping
  • Pool
  • Air conditioning

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | 1 bedroom, in-room safe, iron/ironing board

Standard Room, 1 King Bed

8.2 out of 10
Very good
(20 reviews)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Ceiling fan
Hair dryer
Private bathroom
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, in-room safe, iron/ironing board

Standard Double Room

7.6 out of 10
Good
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Ceiling fan
Hair dryer
Private bathroom
  • 25 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 Bedroom

1 bedroom, in-room safe, iron/ironing board

Junior Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Ceiling fan
Hair dryer
  • 64 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Family Suite, 2 Bedrooms, City View

1 bedroom, in-room safe, iron/ironing board

Family Suite, 2 Bedrooms, City View

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout drapes/curtains
  • 78 sq m
  • 1 bedroom
  • City view
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Deluxe Room

Deluxe Room | 1 bedroom, in-room safe, iron/ironing board

Deluxe Room

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
Separate bedroom
Hair dryer
Private bathroom
Free bottled water
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Quadruple Room

Deluxe Quadruple Room | 1 bedroom, in-room safe, iron/ironing board

Deluxe Quadruple Room

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
Separate bedroom
Hair dryer
Private bathroom
Free bottled water
  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Map
Calle 52 entre 5a y 10a, Colonia Centro, Playa del Carmen, QROO, 77710

What's nearby

  • Mamitas Beach - 6 min walk - 0.4 miles
  • Playa del Carmen Main Beach - 10 min walk - 0.5 miles
  • Quinta Avenida - 13 min walk - 0.7 miles
  • Playa 88 - 18 min walk - 1.0 mile
  • Quinta Alegría Shopping Mall - 18 min walk - 1.0 mile

Getting around

  • Cancun Intl. Airport (CUN) - 48 min drive

Restaurants

  • ‪Pizza Italia - ‬4 min walk
  • ‪San Lucho Mezcaleria - ‬4 min walk
  • ‪Crisol - ‬3 min walk
  • ‪El Calambrillo - ‬3 min walk
  • ‪Que Huevos - ‬3 min walk

About this property

Hotel52

Hotel near Quinta Avenida
Close to Mamitas Beach and Playa del Carmen Main Beach, Hotel52 provides a swim-up bar, a coffee shop/cafe, and more. Treat yourself to a massage or other spa services. Stay connected with free WiFi in public areas.
Other perks at this hotel include:
  • An outdoor pool along with sun loungers and a swim-up bar
  • Free self parking
  • Bike rentals, a roundtrip airport shuttle (surcharge), and express check-in
  • A reception hall, multilingual staff, and an elevator
  • Guest reviews give top marks for the helpful staff
Room features
All 83 rooms include comforts such as air conditioning, in addition to thoughtful touches like safes and free bottled water.
Other conveniences in all rooms include:
  • Showers, free toiletries, and hair dryers
  • 42-inch flat-screen TVs with cable channels
  • Wardrobes/closets, ceiling fans, and daily housekeeping

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Onsite parking available only on request
  • Free covered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • A coffee shop/cafe
  • A swim-up bar

Things to do

  • Bicycle rentals
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Pool loungers

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • 2 buildings
  • 5 floors
  • Beaux Arts architecture
  • Built in 2016
  • Reception hall
  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cleaning fee: MXN 30 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Alcohol is not served at this property
Children under 12 years old are not allowed in the swimming pool without adult supervision

Property is also known as

HOTEL52 Hotel Playa del Carmen
HOTEL52 Hotel
HOTEL52 Playa del Carmen
HOTEL52 Hotel
HOTEL52 Playa del Carmen
HOTEL52 Hotel Playa del Carmen

Frequently asked questions

Does Hotel52 have a pool?

Yes, this property has an outdoor pool.

Is Hotel52 pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel52?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Hotel52?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Hotel52 provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hotel52 located?

Located in Luis Donaldo Colosio, this hotel is within a 15-minute walk of Mamitas Beach, Playa del Carmen Main Beach, and Quinta Avenida. Coco Beach and Super Chedraui Selecto Avenida 10 are also within 10 minutes.

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Hotel52 Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 267 out of 633 reviews
Rating 8 - Good. 206 out of 633 reviews
Rating 6 - Okay. 93 out of 633 reviews
Rating 4 - Poor. 33 out of 633 reviews
Rating 2 - Terrible. 34 out of 633 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

jennifer

its a nice hotel
Stayed 8 nights in Jan 2025

10/10 Excellent

Keshava

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean and well maintained rooms, friendly staff, spacious and well designed rooms
Stayed 3 nights in Dec 2024

10/10 Excellent

Jose Raul Sixto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really like this property and then everything you needed a rooftop pool restaurant for breakfast and simple but well equipped bedrooms. The beds were very comfortable in the lemons were very nice
Stayed 7 nights in Feb 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very nice and conveniently located to what we wanted to do.
Stayed 5 nights in Mar 2023

10/10 Excellent

LUCIE

Liked: Staff & service
It was my 3rd stay there. The staff is always helpful and location is perfect.
Stayed 9 nights in Feb 2024

10/10 Excellent

Ashunta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it!
Stayed 9 nights in Nov 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was beautiful, beds were comfortable. Breakfast on the rooftop every day was so nice. The area was close enough to tourist attractions but not too much to be surrounded by noise & we were able to explore the city & enjoy plenty of street cart food.
Stayed 5 nights in May 2022

6/10 Okay

Sabrina

Liked: Staff & service, property conditions & facilities
The staff were friendly and helpful. A fridge in the room would have been nice. The pool area was nice, seating was limited due to the amount of bird poop on the chairs
Stayed 5 nights in Mar 2025

10/10 Excellent

Alegria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value
Stayed 1 night in Aug 2023

8/10 Good

leonardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, staff are super friendly. The only problem are the hot water. Super nice infinity pool.

8/10 Good

Sonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had never been to Playa del Carmen before, it would have been nice to know that the pedestrian walkway to the central area was just left as you exit the hotel. I turned right and the area felt less safe as I was walking along the sidewalk. It is a great location for the price, once I realized how close it was to the pedestrian road. The staff are friendly and the hotel is very clean.
Stayed 2 nights in Nov 2024

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Moneys worth!
Stayed 8 nights in Jan 2024

10/10 Excellent

Begona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My suggestion is that all the rooms should have a mini fridge. thanks!
Stayed 9 nights in Jan 2024

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness
The experience could have been awesome if they clean the room and leave clean towels and sheets. When I open my bed it was, really!!!
Stayed 3 nights in Feb 2023

10/10 Excellent

Cobi

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 4 nights in Dec 2024

10/10 Excellent

Carlos

Liked: Staff & service, amenities, property conditions & facilities
Clean, staff was helpful. Takeaway from this property is they have a rooftop pool but they don’t sell cocktails and the air conditioner in the room did not blow cold air.
Stayed 1 night in Apr 2022

6/10 Okay

Valeria

Liked: Cleanliness, staff & service, amenities
Good hotel to stay at in PDC, we loved the pool at the rooftop and the location is great. Only thing is that I did not expect our bathroom to be in our room and not separated by a proper door. Other than that, we were pleased
Stayed 3 nights in Dec 2023

10/10 Excellent

Curtis

Liked: Cleanliness, staff & service, amenities
Low water pleasure in shower, almost none. Beds very comfortable
Stayed 1 night in Feb 2023

2/10 Terrible

Anna

No hot water in the shower. No steady internet. Dirty filthy windows. I did not care to make pics.
Stayed 2 nights in Jan 2025

6/10 Okay

Denise

Disliked: Cleanliness
Breakfast was limited and from the menu, not a buffé. The room was not very clean and when we turned the light off at night the cockroaches crawled out. But what else can we expect from a three-star hotel. The hotel is around the corner from 5th avenue in the quieter part. The roof terrace with a perfectly ok roof pool and sunbeds. Go to buy fresh coconut around the corner for 25 pesos instead of 70 on 5th.
Stayed 14 nights in Jan 2024

8/10 Good

Annie

Liked: Cleanliness
Le falta fuerza para bajar el agua de la taza del baño La regadera está flojo
Stayed 3 nights in Oct 2025

4/10 Poor

Hanen

Disliked: Amenities, property conditions & facilities
Room no water bottle no amenities at all staff don’t understand English poor place
Stayed 4 nights in Oct 2025

2/10 Terrible

Stacy

Disliked: Cleanliness, staff & service, property conditions & facilities
I made this reservation late one night and had an error on the dates. I tried immediately to contact the hotel and they insisted I fix it through Expedia, however, when Expedia finally got a hold of them they wouldn't allow the correction, so I am now out the money for the reservation.
Stayed 1 night in Aug 2025

10/10 Excellent

Pamela

Buen lugar
Stayed 1 night in Jul 2025

8/10 Good

Irisaliria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Departamento muy bien ubicado, la atención por parte del anfitrión muy bu
Stayed 2 nights in Jul 2025

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