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WIN DAY Playa - Hotel Express

2.0 star property
Travelers relax by the outdoor pool under sunny skies or head to the rooftop for stunning views - a perfect retreat from the bustling streets below

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Photo gallery for WIN DAY Playa - Hotel Express

Junior Studio Suite | In-room safe, blackout drapes, free WiFi, bed sheets - WIN DAY Playa - Hotel Express (Playa del Carmen)
In-room safe, blackout drapes, free WiFi, bed sheets - WIN DAY Playa - Hotel Express (Playa del Carmen)
In-room safe, blackout drapes, free WiFi, bed sheets - WIN DAY Playa - Hotel Express (Playa del Carmen)
Terrace/patio - WIN DAY Playa - Hotel Express (Playa del Carmen)
Reception - WIN DAY Playa - Hotel Express (Playa del Carmen)
Hotel Winday Playa del Carmen sits near Quinta Avenida, offering a peaceful rooftop escape with sweeping views of the surroundings. Guests cool off in the outdoor pool while staying connected with in-room WiFi.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Free WiFi
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed | In-room safe, blackout drapes, free WiFi, bed sheets

Deluxe Room, 1 Queen Bed

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Studio, 1 King Bed

Deluxe Studio, 1 King Bed | In-room safe, blackout drapes, free WiFi, bed sheets

Deluxe Studio, 1 King Bed

8.0 out of 10
Very good
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Comfort Quadruple Room

In-room safe, blackout drapes, free WiFi, bed sheets

Comfort Quadruple Room

  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Family Triple Room

Family Triple Room | In-room safe, blackout drapes, free WiFi, bed sheets

Family Triple Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 6
  • 3 Double Beds
  • Free WiFi

View all photos for Panoramic Studio Suite

Panoramic Studio Suite | In-room safe, blackout drapes, free WiFi, bed sheets

Panoramic Studio Suite

10.0 out of 10
Exceptional
(2 reviews)
  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Comfort Studio

In-room safe, blackout drapes, free WiFi, bed sheets

Comfort Studio

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Sofa Bed
  • Free WiFi

View all photos for Comfort Studio

In-room safe, blackout drapes, free WiFi, bed sheets

Comfort Studio

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed
  • Free WiFi

View all photos for Deluxe Triple Room

Deluxe Triple Room | In-room safe, blackout drapes, free WiFi, bed sheets

Deluxe Triple Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed
  • Free WiFi

View all photos for Deluxe Quadruple Room

In-room safe, blackout drapes, free WiFi, bed sheets

Deluxe Quadruple Room

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

About the neighborhood

Zazil-ha, a neighborhood in Playa del Carmen, is home to WIN DAY Playa - Hotel Express. The area's natural beauty can be seen at Playa del Carmen Main Beach and Mamitas Beach, while Xcaret Eco Theme Park and Xplor Theme Park are popular area attractions. Temazcal Natura and Xaman Ha Aviary are also worth visiting. Visit our Playa del Carmen travel guide
Map
LOTE 1 y 2, MZ 133 Colonia Zazil-Ha, Playa del Carmen, QROO, 77720

What's nearby

  • Quinta Avenida
    Quinta Avenida
    6 min walk - 0.4 miles
  • Mamita's Beach en Playa del Carmen
    Mamitas Beach
    8 min walk - 0.5 miles
  • Playa del Carmen beach palapa in Riviera Maya Caribbean at Mayan Mexico
    Playa del Carmen Main Beach
    9 min walk - 0.5 miles
  • Mario Villanueva Stadium Madrid
    5 min walk - 0.3 miles
  • Central Square
    18 min walk - 1.0 mile

Getting around

  • Cancun Intl. Airport (CUN)
    45 min drive

Restaurants

  • San Lucho Mezcaleria
    3 min walk
  • Colectivo Mexicano Cervecero
    3 min walk
  • De Local
    3 min walk
  • Cafe Petit Péche
    2 min walk
  • Pescadería y Cocktelería El Pirata
    3 min walk

About this property

WIN DAY Playa - Hotel Express

Hotel near Quinta Avenida
Close to Mamitas Beach and Playa del Carmen Main Beach, WIN DAY Playa - Hotel Express provides amenities like a rooftop terrace. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • An outdoor pool
  • Smoke-free premises, luggage storage, and a 24-hour front desk
Room features
All guestrooms at WIN DAY Playa - Hotel Express boast comforts such as free WiFi and safes.
Other conveniences in all rooms include:
  • Showers and shampoo
  • Mini fridges, cable channels, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • Outdoor pool

Family friendly

  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Rooftop terrace

Accessibility

  • No elevator

More

  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Cable channels

Food and drink

  • Mini-fridge

More

  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators

Frequently asked questions

Does WIN DAY Playa - Hotel Express have a pool?

Yes, this property has an outdoor pool.

Is WIN DAY Playa - Hotel Express pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This property doesn't offer parking.

What time is check-in at WIN DAY Playa - Hotel Express?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at WIN DAY Playa - Hotel Express?

Check-out is at noon.

Where is WIN DAY Playa - Hotel Express located?

Located in Zazil-ha, this hotel is within a 10-minute walk of Super Chedraui Selecto Avenida 10, Playa del Carmen Main Beach, and Quinta Avenida. Mamitas Beach and Mario Villanueva Stadium Madrid are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

WIN DAY Playa - Hotel Express Reviews

7.8

Good

8.0

Cleanliness

7.8

Amenities

8.2

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 84 out of 185 reviews
Rating 8 - Good. 45 out of 185 reviews
Rating 6 - Okay. 19 out of 185 reviews
Rating 4 - Poor. 11 out of 185 reviews
Rating 2 - Terrible. 26 out of 185 reviews

Reviews

Verified

10/10 Excellent

Akim

Liked: Cleanliness, amenities, property conditions & facilities
Great location, Excellent view, very helpful staff!
Stayed 10 nights in Jan 2026
Verified

10/10 Excellent

Donald

Liked: Amenities
Friendly staff
Stayed 8 nights in Feb 2026
Verified

8/10 Good

Julian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good centric spot in Playa del Carmen, very close to the main street where you can go to catch the buses that go to Tulum and Cancun. Some stores and restaurants near by for convenience and overall the staff was welcoming and helpful in things like calling me a cab and storing my luggage. Recommended.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

MICHAEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice room

The hotel was a good budget friendly option. It was clean and in a good location.
Stayed 7 nights in Apr 2025
Verified

4/10 Poor

Jennifer Andrea

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
They should clean more the rooms my sheets was dirty with stains and find some hair in the pillows also the towels had some stains and the fridge was dirty, and elevator was not working and I had 2 big luggage’s with me and needed to left one at the car. It was okay but I’ll not stay again. Staff was nice though.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly hotel, a short walk from the action of 5th Ave.
Stayed 1 night in Jan 2024
Verified

8/10 Good

Nicole

Liked: Staff & service
Good value. Clean friendly staff.
Stayed 3 nights in Dec 2024
Verified

8/10 Good

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly Staff

Easy check-in and extremely friendly staff.
Stayed 1 night in Jan 2024
Verified

6/10 Okay

Todd

Liked: Property conditions & facilities

Decent Hotel

The room was nice and the hotel was clean but the location was a bit far from the activities.
Stayed 7 nights in Dec 2023
Verified

8/10 Good

Niles

Liked: Cleanliness, staff & service
Staff was good. The room was clean. Towels and sheets could of been better, as well as the shower hot water was temped at warm at best. Overall a decent value for short trips
Stayed 3 nights in Jan 2025
Verified

8/10 Good

cynth

Liked: Staff & service
basic and clean
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Ana

Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

max

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Roberto

Smoke rooms and so much noise
Stayed 7 nights in May 2026
Verified

8/10 Good

Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
:)
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Rodion

Staff A+
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Boris

Liked: Cleanliness, staff & service, amenities
Yes everything was good
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Maria Eugenia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Melani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was everything we needed.
Stayed 1 night in Oct 2025
Verified

2/10 Terrible

Tanya

Disliked: Cleanliness
Dirty, not clean at all don’t even provide you with the blanket then at the end of the stay they try to charge you $20 for a towel that has a little tiny bit of makeup on it. I would not recommend this place way overpriced. It should be like $40 a night.
Stayed 8 nights in Dec 2025
Verified

2/10 Terrible

Daniel

Disliked: Cleanliness, amenities, property conditions & facilities
The cleaning in the room was awful, hair and stains everywhere, the staff is rude and unhelpful and the elevator isn’t working
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Axel

Liked: Cleanliness, staff & service, property conditions & facilities
Buenos
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Luís

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Execelente
Stayed 1 night in Jul 2025
Verified

2/10 Terrible

ed

Liked: Cleanliness
Disliked: Staff & service, amenities
AC didnt work, had to open blinds all the way on floor to ceiling window to let in air leaving ourselves totally exposed. To the street. Wouldn't discount room for no AC, as it was late already we didn't have much option but to stay. The elevator only allows 2 people no bags or 1 person with a bag., leaving us doubting the safety of elevator so we used the stairs. Room was. Lean.
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Merle

Liked: Cleanliness, staff & service
Disliked: Amenities
Room was relatively clean upon arrival. We had to ask after our 3rd day if someone could clean our room, fresh towels and bed linen. Most hotels have a card that you can place in the door (do not disturb/please clean room). No bar fridge in the room which wasn’t great at all. The street is busy which made sleeping in a little later next to impossible.
Stayed 7 nights in Dec 2025